Atrium Post Acute Care Of Princeton

Pros

• "Jennifer, the Manager of dieticians, was excellent."
• "The therapy people were kind and provided good care."
• "The response from the nurses to the administration was great."
• "The Atrium was very nice and had a pleasant staff."
• "Within two weeks of admission, our mother was in great spirits and showing improvement."

Cons

• "The rest of the staff [at Spring Hills Woodbury] lazy."
• "Patients call out shouting out for services are ignored."
• "Beautiful place terrible care."
• "Never see Doctors."
• "Her room was freezing cold [at Spring Hills Woodbury]."
• "Her food was always cold [at Spring Hills Woodbury]."
• "She never got the food she asked for [at Spring Hills Woodbury]."
• "Over and over and over she, and even family calling the place, requested she get hot tea with her meals but she was constantly brought coffee [at Spring Hills Woodbury]."
• "Her calls for assistance often went unanswered or someone came to help her to the bathroom or whatever after it was too late [at Spring Hills Woodbury]."
• "[Spring Hills Princeton is] an old building, and it's not all that up-to-date."
• "[Spring Hills Princeton has] activities; but because of the pandemic and keeping patients apart, they haven't done much [according to a resident's family member]."
• "My mother broke her ankle and waited over 2 hours for someone to help her go to the bathroom [at an unnamed facility]."
• "[An unnamed facility is] filthy, fecal matter on floors, meal trays left for days, rooms not cleaned, resident kitchen not cleaned."
• "[An unnamed facility has] inedible food, broken walkers in rehab."
• "[An unnamed facility has] waiting well over an hour after ringing call bell."

Review

Reviews of various Spring Hills senior care facilities were mixed, with some praising the staff and care provided, while others expressed dissatisfaction with their experiences. One reviewer mentioned that the manager of dieticians named Jennifer was excellent, but criticized the rest of the staff as lazy. They claimed that patients' calls for assistance were ignored, painting a picture of a beautiful facility with terrible care where doctors were rarely seen.

Another reviewer discussed their sister's stay at the Woodbury location for recuperation and therapy after heart surgery. While they acknowledged that most people were kind and praised the therapy team, they had several complaints about her overall experience. The room was described as freezing cold, and the food was consistently served cold as well. Despite repeated requests, she never received the hot tea she desired with her meals, always being given coffee instead. The reviewer expressed frustration at this seemingly simple request being repeatedly overlooked. They also noted that calls for assistance often went unanswered or were responded to too late due to COVID-19 restrictions.

A different reviewer shared their perspective on Spring Hills Post Acute Care Princeton, where their father currently resides. They appreciated its proximity to their brother's residence and acknowledged the strict visitor restrictions during the pandemic. While they mentioned some shortcomings such as an outdated building and lackluster food (according to their father's taste preferences), they praised the responsiveness of both nurses and administration when questions or concerns were raised. Activities were limited due to pandemic precautions, but they still acknowledged that efforts were made in this area.

One particularly negative review recounted an incident where a mother broke her ankle and waited over two hours for assistance in going to the bathroom before taking matters into her own hands out of desperation. The reviewer conveyed their shock at finding her in tears upon arrival and promptly took her home due to dissatisfaction with the care provided.

Another disgruntled family member described witnessing gross negligence during their loved one's stay at a particular facility within Spring Hills. Despite meetings with the facility's management, the care did not improve. They mentioned issues such as uncleanliness, inedible food, broken walkers (since replaced), prolonged waiting times for assistance, and neglect in caring for an abdominal indwelling catheter. Their loved one refused to leave until realizing the seriousness of the situation. The reviewer urged others not to entrust their loved ones' care to this facility, except for a positive mention of a nurse named Genine.

On a more positive note, one reviewer described The Atrium as a very nice facility with pleasant staff and well-maintained rooms. They appreciated the cooperative nature of the staff and highlighted the posted calendar of activities.

Lastly, another reviewer expressed their satisfaction with Pavilions initially but ultimately found it unsuitable due to a lack of basic amenities like WiFi and what they perceived as a generally depressive environment. They did mention having a private room and decent food but struggled with communication due to hearing difficulties.

Overall, reviews indicated that experiences at Spring Hills facilities varied greatly. While some praised certain aspects such as responsive staff or improvements in residents' health, others expressed dissatisfaction with care quality, cleanliness, or communication issues. These reviews serve as valuable insights for those considering senior care options within the Spring Hills network.

Physicians

• Surgical Specialists at Princeton (0.2 miles)
• CHOP Specialty Care Center (1.4 miles)
• Princeton Eye Group (2.1 miles)
• Princeton Medical Group PA (2.1 miles)
• Princeton Dermatology Associates (2.3 miles)
• Princeton Regional Orthopaedics PA (2.3 miles)
• The Derm Group (2.5 miles)

Restaurants

• PJ's Pancake House & Bakery - Kingston (1.2 miles)
• McDonald's (1.9 miles)
• Hoagie Haven (1.9 miles)
• Mediterra Restaurant (2.4 miles)
• Tiger's Tale (3.6 miles)
• White Castle (4 miles)
• Applebee's (5.6 miles)

Hospitals

• University Medical Center of Princeton at Plainsboro (1.3 miles)
• Capital Health Medical Center (10.1 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)
• Wegmans (4.8 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (5 miles)

Places of Worship

• Princeton University Chapel (2.2 miles)
• Baps Shri Swaminarayan Mandir, New Jersey (7.5 miles)
• Blawenburg Reformed Church (7.7 miles)
• St Gregory the Great Roman Catholic Church (9.4 miles)
• The Parish Community of St Joseph (9.7 miles)

Parks

• Rocky Top Dog Park (2.9 miles)
• D & R Canal State Park (5.5 miles)
• Veterans Park (5.9 miles)
• Mercer County Park (6.6 miles)
• Half-Acre Park (7.9 miles)
• Bicentennial Park (9.7 miles)
• East Brunswick Dog Park (9.7 miles)

Transportation

• NJT - Princeton Junction Station (2.9 miles)
• Avis Rent A Car (7.5 miles)
• Hamilton Station (8.5 miles)
• Bus Stop Twin Rivers Loop (9.3 miles)

Cafes

• Starbucks (3.8 miles)
• Grover's Mill Coffee Company (4.8 miles)
• Starbucks (5.4 miles)
• Panera Bread (7.1 miles)
• Panera Bread (9.3 miles)
• Starbucks (9.6 miles)
• Starbucks (9.6 miles)

Theaters

• Regal Commerce Center & RPX (8.3 miles)