Icon Riverwalk

Pros

• The community was initially appealing with fantastic amenities, including restaurants in the building.
• The property boasts beautiful features and covered parking for residents.
• The transition to a new management company presented initial hope for improvement in the community.
• There is still potential for the property to enhance its offerings and attract more residents in the future.

Cons

• The management team operates in secrecy and dishonesty, leaving residents feeling uneasy when issues arise.
• Many residents have faced flooding and mold problems, leading to dissatisfaction with the living conditions.
• Despite having fantastic amenities initially promised, the ownership change has led to a lack of communication and transparency from management.
• Residents are left in the dark regarding updates on amenities and leasing efforts, causing frustration among those still living there.
• The high fees remain unchanged despite the reduction of promised benefits, making it feel like a poor value for residents.
• The beautiful community is marred by ineffective management that seems overwhelmed since the new owners took control.
• There is a noticeable decline in resident retention as more people are moving out due to mismanagement and unfulfilled promises.

Review

In the ever-evolving landscape of multifamily housing, the situation unfolding at a newly built residential community has captured the attention of both current residents and potential tenants alike. Initially marketed as an ideal living space boasting fantastic amenities such as in-house restaurants and covered parking, the community now finds itself enveloped in a shroud of secrecy and dissatisfaction. Over time, what was once viewed as a promising communal living experience has devolved into a perplexing saga of management missteps, tenant frustrations, and unfulfilled promises.

As reported by several residents, which includes family members who are currently living in the community, an alarming trend has emerged since ownership transitioned to South Bay Partners. This shift ushered in Greystar as the new management company—entities renowned within the multifamily housing sector. However, contrary to expectations that Greystar’s involvement would elevate service quality and operational efficiency, it appears that their management approach has led to disarray instead. The juxtaposition between the property's physical beauty and its underperforming management raises serious questions about accountability among those at the helm.

Residents have begun to express concerns about living conditions that fall short of what was promised during initial leasing efforts. Reports of flooding incidents have surfaced alongside complaints regarding mold growth—a distressing combination that poses health hazards for tenants. Many individuals go about their daily lives with hesitance and apprehension, wary of bringing issues to light lest they further compromise their delicate relationship with a seemingly aloof management team. It seems that when challenges arise within this community, many residents tiptoe around taking action due to fears surrounding how these issues will be handled.

Moreover, another critical point of contention lies in tenant communications—or lack thereof. Residents feel left in the dark regarding ongoing developments or changes aimed at restoring promised amenities. These include essential services that had originally drawn them to this property but have since dwindled or been entirely withdrawn without explanation or adjustment to rental fees. Despite having constructed an environment ripe with potential for vibrant community engagement through its various offerings, management's failure to maintain these attributes is wreaking havoc on resident morale.

The financial implications are equally unsettling; many tenants are grappling with steep fees linked to services that are no longer available yet remain unchanged in cost. Prospective renters searching for money's worth may find themselves questioning whether this community can deliver on its once-promising reputation given its current state of affairs—particularly after hearing stories from friends or family members living there who face increasing uncertainty and frustration daily.

Indeed, as vacancies continue to rise alongside growing complaints from existing residents leading some to relocate elsewhere, it becomes increasingly evident that operations need urgent redirection or revitalization under South Bay Partners’ leadership or Greystar’s oversight. What could have been a thriving residential oasis characterized by strong tenant-community relationships is rapidly becoming synonymous with disappointment amidst unfulfilled potential. Without immediate intervention from those responsible for stewardship over this property—and clarity provided directly to residents—the future looks uncertain not just for this building but for all parties involved looking toward sustainable growth within multifamily housing ventures moving forward.

This part of Plainsboro Township, New Jersey, offers a convenient and vibrant environment with various amenities suitable for senior living. With CHOP Specialty Care Center located just 0.2 miles away and University Medical Center of Princeton at Plainsboro within close proximity, residents have access to top-notch medical care. There are also several pharmacies nearby for easy access to medications. In terms of dining options, a variety of restaurants ranging from fast food to upscale dining are available within a few miles. Additionally, there are places of worship, cafes, and parks in the vicinity to cater to different interests and preferences. The transportation options including NJT - Princeton Junction Station make it easy for seniors to travel around the area as needed. Overall, this part of Plainsboro Township provides a well-rounded and convenient living experience for seniors seeking a diverse range of services and amenities.

Physicians

• CHOP Specialty Care Center (0.2 miles)
• Surgical Specialists at Princeton (1.5 miles)
• Princeton Medical Group PA (2.9 miles)
• Princeton Eye Group (2.9 miles)
• Princeton Dermatology Associates (3.2 miles)
• Princeton Regional Orthopaedics PA (3.3 miles)
• The Derm Group (3.6 miles)

Hospitals

• University Medical Center of Princeton at Plainsboro (0.4 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.2 miles)
• Wegmans (3.6 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (6 miles)

Transportation

• NJT - Princeton Junction Station (1.3 miles)
• Avis Rent A Car (6.2 miles)
• Hamilton Station (7.1 miles)
• Bus Stop Twin Rivers Loop (8.4 miles)

Restaurants

• McDonald's (1.4 miles)
• Hoagie Haven (2.1 miles)
• Mediterra Restaurant (2.5 miles)
• PJ's Pancake House & Bakery - Kingston (2.8 miles)
• Applebee's (4.4 miles)
• Tiger's Tale (5 miles)
• White Castle (5.3 miles)

Places of Worship

• Princeton University Chapel (2.2 miles)
• Baps Shri Swaminarayan Mandir, New Jersey (6 miles)
• St Gregory the Great Roman Catholic Church (7.8 miles)
• Blawenburg Reformed Church (8.1 miles)

Cafes

• Starbucks (2.6 miles)
• Grover's Mill Coffee Company (3.5 miles)
• Starbucks (4.2 miles)
• Panera Bread (6 miles)
• Panera Bread (7.8 miles)
• Starbucks (8 miles)
• Van Gogh Cafe (8.6 miles)

Parks

• Rocky Top Dog Park (4.4 miles)
• Mercer County Park (5 miles)
• D & R Canal State Park (7.1 miles)
• Veterans Park (7.3 miles)
• Half-Acre Park (7.6 miles)
• Veteran's Park Hamilton (9.4 miles)

Theaters

• Regal Commerce Center & RPX (9.6 miles)