Aspen Hills Healthcare Center

600 Pemberton Brown Mills Road, Pemberton, NJ 08068

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
86
4 stars
5
3 stars
3
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Aspen Hills Healthcare Center

    Pros

    • pro The staff at Aspen Hills Healthcare Center are welcoming and attentive.
    • pro The therapy services are top-notch and help residents get back on their feet.
    • pro The building is spotless, inviting, and well-maintained.
    • pro The food is nutritious, delicious, and homestyle.
    • pro The activities and games provide daily engagement and enjoyment.
    • pro The staff's empathy and dedication create a warm, caring atmosphere.
    • pro The facility fosters a sense of community where residents feel safe and well-cared-for.
    • pro Aspen Hills Healthcare Center is highly recommended for loved ones.

    Cons

    • pro They label Aspen Hills Healthcare Center a joke and claim the staff are rude to the clients and unwilling to do their jobs.
    • pro They report that basic care was neglected, including the relative not brushing their teeth for weeks and not being showered for weeks, with soiled blankets and a urine-smelling environment.
    • pro They describe the facility as lacking professionalism or proper communication, noting eight different answers from four staff members to a single question.
    • pro They recount extreme phone delays, stating they waited on hold for over 12 hours and could not keep a phone within their relative's reach.
    • pro They allege that the positive reviews are likely written by the same person or template, casting doubt on the reviews' credibility.

    Review

    Aspen Hills Healthcare Center emerges in these impressions as a place where warmth, attentiveness, and purposeful activity often come together to create a supportive environment for residents and their families. A large number of reviewers highlight the staff as a defining strength: welcoming, patient, and genuinely invested in the residents' well-being. The sense that the team goes above and beyond is echoed in comments about timely responses, thoughtful check-ins, and a ready willingness to tailor care to individual needs. In many accounts, the personnel are not just doing their jobs; they are forming connections that make the facility feel like a caring community.

    Therapy is repeatedly described as a standout feature. Several reviews call the therapy programs "top-notch," noting tangible progress in recovery and mobility. Families and residents appreciate therapists who bring expertise with a compassionate approach, helping people regain strength and independence. The positive remarks about therapy are frequently paired with praise for the overall care plan, suggesting a holistic approach where therapy, daily routines, and emotional support work in concert to foster improvement and confidence. This emphasis on effective therapy appears to be one of the most consistent threads across the positive testimonials.

    Beyond the clinical care, the physical environment of Aspen Hills receives frequent compliments. Reviewers describe the building as immaculate, inviting, and well-maintained, with some noting a stunning or gorgeous appearance. The impression of a clean, orderly, and well-cared-for facility reinforces the sense of safety and dignity for residents. Several accounts mention bright, welcoming common areas and neatly kept patient rooms, contributing to a feeling that the facility takes pride in its presentation as part of the overall care experience.

    Meal quality and social programming also surface as notable positives. A number of reviews celebrate homestyle or delicious meals, with some reviewers appreciating the option to bring outside food. The social life at Aspen Hills - activities and games designed to keep residents engaged - receives praise for adding variety and joy to each day. The combination of good food and engaging activities helps create an atmosphere that many families describe as warm, supportive, and home-like, further reinforcing the facility's communal feel.

    While the bulk of the notes are favorable, there is at least one detailed, strongly negative account that stands in stark contrast to the otherwise positive chorus. This review describes a situation in which the care of a family member was deemed grossly negligent, with allegations of poor basic care, lack of professionalism, and inconsistent communication. The reviewer recounts missed hygiene care, unhelpful or contradictory information from staff, and a troubling inability to reach anyone by phone. The narrative also details distressing conditions, such as soiled blankets and unattended symptoms, culminating in a hospital transfer after concerns were raised by a outside physician. This account ends with a clear admonition to potential families to avoid the facility and questions the credibility of the more sanguine reviews that appear to accompany it. Taken on its own terms, it highlights the critical importance of reliable communication, consistent routines, and vigilant oversight in senior-care settings.

    Taken together, the collection presents a nuanced picture: Aspen Hills Healthcare Center is widely praised for compassionate staff, high-quality therapy, a clean and welcoming environment, and engaging activities. For many residents and their families, these elements translate into meaningful improvements in well-being and a sense of community that feels both supportive and empowering. Yet the single, thorough negative account serves as a cautionary counterpoint, underscoring that even in highly regarded facilities, lapses in care, communication, and basic daily routines can have serious consequences. The divergence in experiences suggests that outcomes at Aspen Hills may be strongly influenced by factors such as staffing consistency, individual staff members, and the specific unit or shift involved, as well as the degree to which families feel heard and involved in care planning.

    For readers weighing options, the message from these reviews is clear but complex. The positive voices emphasize an environment where residents often thrive through attentive staff, effective therapies, and a lively, well-maintained setting. They speak to the value of a facility that treats residents with dignity, respects family input, and sustains an engaging daily rhythm. The negative voice, meanwhile, stresses the absolute necessity of strong, reliable communication, vigilant oversight, and consistent basic care. If considering Aspen Hills for a loved one, it would be prudent to ask targeted questions about staffing levels on different shifts, the specific routines for daily care, how concerns are escalated and tracked, and what steps are in place to ensure timely, transparent communication with families. In the end, the collective sentiment offers both reassurance and a clear reminder that the quality of care in any facility rests on sustained, attentive practice across all days and all staff members.

    Features

    Housing

    • 204 resident community capacity 204 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Trenton-Mercer County (23 miles away) Trenton-Mercer County (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Aspen Hills Healthcare Center is an assisted living community located in Pemberton, NJ. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents. We have a beauty salon on-site where residents can indulge in pampering treatments. Our accommodations are fully furnished and include private bathrooms for added privacy.

    Residents can enjoy their favorite TV shows or movies with cable or satellite TV provided in each room. For those who need transportation, we offer community-operated transportation as well as transportation arrangement services for non-medical needs and doctors' appointments.

    We understand the importance of staying connected in today's digital world, which is why we provide Wi-Fi/high-speed internet access throughout the facility. Our computer center allows residents to stay connected with loved ones and engage in online activities.

    Our dining experience at Aspen Hills Healthcare Center is exceptional. Residents can enjoy restaurant-style dining with delicious meals prepared by our skilled staff. We cater to special dietary restrictions and diabetes diets, ensuring that everyone's nutritional needs are met.

    Engaging in physical activities is vital for overall well-being, which is why we offer a fitness room and wellness center within our community. Residents can work out or join fitness programs to stay active and healthy.

    We also prioritize mental wellness through our mental wellness program, providing support and guidance to residents who may benefit from it. To keep the mind sharp, we have a small library where residents can choose from a selection of books.

    Activities are an integral part of daily life at Aspen Hills Healthcare Center. Residents can participate in scheduled daily activities organized by our staff or enjoy resident-run activities determined by their interests. Planned day trips allow residents to explore nearby attractions.

    Our care services focus on providing assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that medications are taken according to schedule. Additionally, 24-hour supervision and a 24-hour call system provide peace of mind knowing that help is always available.

    Convenience is key, and our move-in coordination services make transitioning into our community seamless. Housekeeping services keep residents' living spaces tidy, while a gaming room and outdoor space offer opportunities for relaxation and recreation.

    Aspen Hills Healthcare Center is conveniently located near pharmacies, physicians, and restaurants, ensuring easy access to essential services. With our wide array of amenities and care services, we strive to create a warm and inviting environment where residents can truly feel at home.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (2.8 miles)
    • Rite Aid (5.1 miles)
    • Mt Holly Pharmacy (8.2 miles)
    • CVS Pharmacy (8.7 miles)
    • CVS Pharmacy (8.8 miles)
    • ACME Markets Pharmacy (8.8 miles)
    • Stine's Apothecary (9.4 miles)

    Physicians

    • Deborah Heart and Lung Center (2.8 miles)
    • 87th Medical Group (4.6 miles)
    • Clermont Nadine N Md Virtua Memorial Hospital Mt Holly (8.5 miles)
    • Gastroenterology Consultants of South Jersey (8.7 miles)
    • Capital Health Primary Care - Columbus (9.2 miles)
    • South Jersey Eye Physicians (9.2 miles)
    • Virtua Family Medicine (9.8 miles)

    Restaurants

    • McDonald's (2.8 miles)
    • Vincentown Diner (5.2 miles)
    • Pandora Diner (6.1 miles)
    • O'Connor's American Bar & Grille (6.6 miles)
    • Taco Bell (8.9 miles)
    • McDonald's (9.2 miles)
    • Cracker Barrel (10.4 miles)

    Transportation

    • Joint Base Terminal (5.8 miles)

    Parks

    • Hainesport Township Park (9.8 miles)
    • Columbus Park (13.2 miles)
    • Country Farms Park (14.2 miles)
    • Sharp's Lane Crestwood Park (16 miles)
    • Veteran's Park Hamilton (16.6 miles)

    Cafes

    • Starbucks (10.9 miles)
    • Starbucks (12.3 miles)
    • Panera Bread (15.7 miles)
    • Starbucks (17.2 miles)

    Frequently Asked Questions

    Where is Aspen Hills Healthcare Center?

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