Mobile Physicians Group

Pros

• Dr. Cavuto and Nurse Practitioner Nicole Carnival are attentive, caring, and compassionate.
• They respond promptly and meet the needs of clients at every stage of life.
• They prioritize hospice patients' comfort and quality of life.
• Their staff communication is great, and they come highly recommended.
• Dr. Cavuto has the biggest heart and is warm and kind.
• They provide personalized care and take time to speak with residents and families.
• They make themselves available after hours for emergencies.
• The team at Arbor Terrace Mt. Laurel is amazing.

Cons

• Dr. Cavuto is rude, dismissive, and lacks empathy.
• She is accused of being money-hungry and unconcerned about her patients.
• She reportedly does not return calls, leaving patients stuck in urgent medical situations.
• There is a claim that there is no after-hours emergency number, reducing accessibility.
• Patients say appointments are not regular and they must fit into her schedule, feeling deprioritized.
• The doctor is described as lacking care and being useless by some reviewers.
• A family states that after their loved one's death, Dr. Cavuto never reached out, showing no compassion.
• One reviewer describes the doctor as an "AI robot with no heart," implying extreme insensitivity.

Review

A wide range of experiences colors the account of Dr. Carolyn Cavuto and her team, reflecting both deep warmth and notable frustration. Several reviewers celebrate her as a clinician with a big heart, especially in the hospice context. They describe her as warm, kind, and thoroughly attentive to the comfort and quality of life of patients. In particular, her work with residents at Arbor Terrace Mt. Laurel is highlighted: she provides personalized care, takes time to speak with both residents and their families, and appears to be deeply involved in ensuring comfort and appropriate med management. Supporters emphasize that her communication extends to the entire staff, creating a sense of coordinated care that many families find reassuring. The general impression from these voices is that, when present, Dr. Cavuto makes a meaningful, patient-centered difference and that her willingness to be available after hours for emergencies is a significant asset to those she serves.

Several reviewers frame their praise around the reliability and compassion of the team. One writer notes a long-standing collaboration with Dr. Cavuto and describes her as compassionate and thorough, with a habit of taking time to talk with residents and families rather than rushing through visits. The same account points to a strong sense of emergency readiness, with the doctor reportedly making herself available after hours to handle urgent medical orders, thus supporting families who are navigating difficult moments when urgent decisions are needed. For those with hospice patients, the testimonials underscore a focus on symptom relief and med management that provides families with a sense of security during critical times, reinforcing the impression that the medical director and her staff aim to keep patient comfort at the forefront.

Yet the experiences are not uniform. A contrasting set of voices portrays Dr. Cavuto as dismissive and lacking in empathy, painting a picture of a physician who is more focused on financial considerations than on patient welfare. In these accounts, patients report not receiving timely return calls, not being able to secure routine visits, and feeling that they are not treated as a priority within the practice. Specific criticisms include the absence of a clear after-hours emergency contact, leaving patients to seek care at urgent care facilities or elsewhere after holidays when urgent issues arise. Some reviewers allege that the nurse practitioner assigned to patients, Ladonna Leath, is not guaranteed timely follow-up visits, which contributes to a sense that patients are not accommodated in a predictable schedule. The language in these reviews is pointed, with some describing the provider as "money hungry" and others as "useless" in terms of accessibility and responsiveness.

A particular review highlights a strong and emotionally charged criticism, focusing on a family's experience after the death of a loved one. In that account, the family laments the absence of any outreach from Dr. Cavuto or the Mobile Physician Group after the death of their mother on Mother's Day in 2023. The reviewer contrasts this with a seemingly standard gesture from a pet supply company that sent sympathy flowers and a handwritten note, expressing disappointment and urging others to seek care elsewhere. Labels in this narrative are harsh, with phrases like "AI robot with no heart," emphasizing a sense of neglect and disappointment in the wake of loss. This perspective adds a dramatic contrast to the more hopeful stories and underscores how important personal contact and condolence can feel to families after a patient dies.

There are also more neutral or mixed notes about the day-to-day operations of the practice. Some reviewers report that while the staff generally comes across as nice and helpful, the physician's communication gaps - such as infrequent return calls, missed routine visits, and prescription refills issued without an in-person visit - dampen the overall impression for those who need consistent, proactive engagement. Other comments acknowledge positive interactions with staff members or fleeting moments of helpfulness, suggesting that experiences can vary not only across patients but also across visits and staff assignments.

Taken together, these reviews present a nuanced tableau of Dr. Cavuto and her team. On the one hand, there are resonant testimonies of compassionate, patient-centered care, especially in hospice-oriented scenarios, with clear appreciation for after-hours availability, thorough communication, and targeted symptom management. On the other hand, there are persistent concerns about responsiveness, scheduling predictability, and the perceived prioritization of patients, particularly in non-emergency situations or after-hours contexts. The tension between these viewpoints highlights how essential reliable communication, timely follow-up, and consistent access are in the realm of mobile primary care and hospice support.

For families and clients evaluating care, the overarching takeaway seems to be that experiences can be highly variable and highly personal. Positive accounts emphasize warmth, thoroughness, and a strong commitment to comfort, often accompanied by an impression of ongoing availability during emergencies. Negative accounts stress the importance of responsiveness, predictable scheduling, and genuine, ongoing outreach after a patient's death or during challenging times. Prospective patients and caretakers might choose to weigh these varying experiences, perhaps seeking direct conversations about after-hours contact options, expected response times for routine requests, and the practice's approach to scheduling and follow-up visits, to form a clearer expectation before engaging with Dr. Cavuto and her team.

This area of Mount Holly, New Jersey, offers convenient access to a variety of services and amenities, making it an attractive option for senior living. With several pharmacies nearby, including CVS Pharmacy and Walgreens, residents have easy access to medication and healthcare needs. There are also multiple restaurants within a short driving distance, providing plenty of dining options. For medical care, there are several physician offices in the vicinity, such as Gastroenterology Consultants of South Jersey and Capital Health Primary Care. Additionally, there are parks for outdoor recreation and relaxation. For transportation needs, the Joint Base Terminal is located within reach. In terms of hospital facilities, Jefferson Torresdale Hospital and Virtua Voorhees Hospital provide quality healthcare services within a reasonable distance from the area. Overall, this neighborhood offers a blend of convenience and essential amenities for seniors looking to reside in Mount Holly.

Pharmacies

• CVS Pharmacy (0.6 miles)
• ACME Markets Pharmacy (0.7 miles)
• Mt Holly Pharmacy (1 miles)
• Stine's Apothecary (1.7 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4.8 miles)
• Rite Aid (6.1 miles)

Restaurants

• Taco Bell (0.8 miles)
• McDonald's (1.1 miles)
• O'Connor's American Bar & Grille (2.5 miles)
• Cracker Barrel (2.6 miles)
• Pandora Diner (3.3 miles)
• Vincentown Diner (3.4 miles)
• Chick-Fil-A (4.7 miles)

Physicians

• Clermont Nadine N Md Virtua Memorial Hospital Mt Holly (0.9 miles)
• Gastroenterology Consultants of South Jersey (1.6 miles)
• South Jersey Eye Physicians (5 miles)
• Capital Health Primary Care - Columbus (5.6 miles)
• Cooper Hematology/Oncology (5.7 miles)
• Cooper University Physicians (5.9 miles)
• Dr.'s Eyecare Center (6.6 miles)

Parks

• Hainesport Township Park (1.9 miles)
• Columbus Park (6.1 miles)
• Country Farms Park (8.4 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (9.9 miles)
• Starbucks (10.1 miles)

Transportation

• Joint Base Terminal (11.3 miles)

Hospitals

• Jefferson Torresdale Hospital (11.4 miles)
• Jefferson Cherry Hill Hospital (12.9 miles)
• Virtua Voorhees Hospital (13 miles)