Complete Care At Passaic County
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77 East 43Rd Street, Paterson, NJ 07514
For more information about senior living options: (844) 490-3973
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The staff were friendly, professional, and caring. The facility was clean, bright, and well kept. The atmosphere was welcoming, with staff interactions that made visitors feel valued. The care teams were devoted and provided excellent care for residents. Residents were seen enjoying activities and celebrations, indicating a positive environment. The front desk and admissions staff were helpful and courteous. Rehab and nursing staff were attentive, compassionate, and skilled. The facility had no lingering odors and an odor-free environment. Administrators were responsive and promptly addressed concerns. People described the care as life-transforming and focused on living well. The location was convenient and accessible to major highways. Guests described staff as hospitable and kind, making them feel at home.
Complete Care in Paterson is described as a subpar facility with the staff lacking empathy and displaying unprofessional behavior, especially on the 4th floor. A reviewer urges against sending loved ones there due to concerns about mistreatment of patients, suggesting institutional abuse. Some nurses are described as mean and lacking in people skills, despite others performing adequately. Maintenance and safety concerns are raised, such as the light over a resident's bed not working and old wall staples being left in place. The East Orange location is criticized as not measuring up and is urged to be more like the Park Avenue facility.Across a range of heartfelt reviews, a clear thread runs through experiences with these care facilities: the people matter most. Visitors repeatedly describe warm, welcoming interactions with staff, a sense of personal care, and environments that feel clean, calm, and respectful. One reviewer drove two hours to visit and found the trip worthwhile precisely because the staff engaged with both the visitor and the resident in meaningful, humane ways. They highlighted that the facility was not only tidy but also free from unpleasant smells, a detail that seems to carry extra weight for families when they are choosing a place for a loved one. The impression left by the staff's attentiveness and the environment's cleanliness became the biggest takeaway and the reason the visit felt worthwhile in the end.
The personal touch in these visits often centers on standout individuals who go beyond the call of duty. Specific staff are repeatedly named with appreciation: one reviewer singled out Nedji Jean-Claude for professionalism, caring, and a wonderful, determined approach to helping them, even noting that Nedji's host-like warmth made the experience feel effortless and reassuring. Another reviewer mentions CNN Takia as friendly and caring, and a separate note calls out Derah Evans, the Director of Admissions, for a positive meeting and helpful reception. In several messages, Basil and Malcolm are praised for their kindness, while the rehab team, social workers, and nurses receive mixed but sincere acknowledgment - some packages of care are described as exemplary, with a few caveats about where empathy and bedside manner could improve. Overall, the voices that speak most loudly celebrate staff who remember residents' names, anticipate needs, and foster a supportive, hopeful atmosphere.
Cleanliness and a sense of safety appear as non-negotiables across many reviews. Time and again readers describe facilities as "clean and bright," with mentions of well-kept common areas, orderly rooms, and a generally pleasant odor profile - no urine-like smells that many families fear. Reviewers also appreciate practical details that contribute to a secure, comfortable experience, such as a visitor tracking system that is viewed as important for security. The combination of cleanliness, a bright environment, and clear attention to resident comfort helps create a climate where families feel they can relax a little and focus on meaningful time with their loved ones.
The emotional and social dimensions of care stand out just as vividly. Reviews describe residents who are engaged in activities, celebrating birthdays, participating in games, and sharing moments of faith and fellowship. A testimony about praise and a morning spent with residents and staff reflects a community feel and a belief that the facility can be a place for living well and growing closer to loved ones. For some families, the environment is not merely about medical care but about everyday life - laughter, conversation, and a sense of belonging become just as important as clinical support. In several notes, caregivers speak with gratitude about how these moments of connection contribute to their loved one's happiness and sense of purpose.
Not every voice is uniform, and there are clearly some strong criticisms tucked into the mix. One review from a different location within the same system labels Complete Care in Paterson as a subpar facility, pointing to a perceived lack of empathy among staff on a certain floor and describing behavior that feels unprofessional and disrespectful. That review raises serious concerns about mistreatment and suggests that state intervention could be warranted. The contrast between this perspective and the many praise-filled messages from other facilities underscores the reality that experiences can vary not only by location but by individual staff and day-to-day dynamics. It serves as a reminder that caregiving is deeply human, with outcomes hinging on consistent, compassionate practice across shifts.
Even with the occasional critique, the overarching narrative from these comments is one of sincere appreciation for dedicated people who show up for residents every day. Families emphasize the value of staff who listen, communicate clearly, and partner with them to advance their loved one's comfort and dignity. They notice and remember small but meaningful details - the way front-desk teams respond, the attentiveness of aides on different floors, and the careful attention to the resident's routine and preferences. The converging message is that care facilities can be a lifeline, providing not just medical support but a sense of community, hope, and continuity for both residents and their families.
In the end, these notes paint a picture of care that is as much about humanity as it is about health. The places described are frequently described as bright, clean, and welcoming, with staff who genuinely care about residents' well-being and families' peace of mind. The best experiences are marked by personal recognition, thoughtful accommodations, and moments of connection - whether through a shared prayer, a birthday celebration, or a simple act of kindness from a thoughtful aide. While not every visit will be perfect, the recurring emphasis on respectful treatment, clean environments, and meaningful engagement suggests a hopeful standard for what family members seek when they entrust their loved ones to care away from home.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (16 miles away) LaGuardia (17 miles away) Westchester Cty (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Complete Care At Passaic County in Paterson, NJ is an assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and inviting environment with fully furnished accommodations, private bathrooms, and housekeeping services to ensure a convenient and pleasant living experience.
Residents can enjoy various recreational activities within the community such as gaming rooms, fitness rooms, and a small library. There are also opportunities for socializing in the dining room during restaurant-style meals or participating in resident-run activities. For those who prefer outdoor activities, there is a beautiful garden space available to relax and enjoy nature.
The community also offers transportation services for both non-medical needs as well as transportation arrangements for doctor's appointments. This ensures that residents can easily access nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.
In terms of care services, Complete Care At Passaic County provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take their medications properly. Additionally, there is a mental wellness program available to support the emotional well-being of residents.
Overall, Complete Care At Passaic County strives to provide comprehensive care services in a supportive and comfortable environment where seniors can maintain their independence while receiving the assistance they need.
Complete Care At Passaic County is located at 77 East 43Rd Street, Paterson, NJ 07514 in Passaic County, New Jersey
Complete Care At Passaic County on seniors.fyi includes 6 photos including images showing interior, decor, building, lobby, entrance, awning, trees, windows, and more.
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Interior
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