Complete Care At Passaic County in Paterson, NJ
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Information last verified:
77 East 43Rd Street, Paterson, NJ 07514
For more information about senior living options: (844) 490-3973
The staff are courteous and helpful. The staff are willing to help and very understanding, especially with residents' conditions. The facility is clean and free of odors. The lobby personnel are professional and ensure rules are followed. The staff are super helpful and friendly. Takia is friendly and caring. Complete Care provides love and care that transforms lives. The nurses are great and caring, and the facility is clean and well kept. The staff are amazing and dedicated to improving residents' lives. The front desk staff are nice, helpful, and attentive.
The place is described as a literal death trap, with the sister not fed, not diapered, and given no dinner after dialysis, and the renal diet not followed, leading to hospitalizations. The facility is dirty and in need of better cleaning; the uncle’s room was dirty and required housekeeping to clean the bathroom. It is a subpar facility with staff that lack empathy and exhibit unprofessional behavior, especially on the 4th floor. There is mistreatment of patients, described as institutional abuse. Some nurses are mean and lack basic people skills, undermining the care provided. There are maintenance issues in patient rooms (such as a non-working light and old staples left in the wall), indicating neglect of room conditions.Complete Care at Passaic County in Paterson is best suited for families seeking a warm, people-forward environment where attentive staff, cleanliness, and active resident life are the standout features. This community rewards those who value a high-touch, welcoming atmosphere over a polished, luxury aesthetic. Visitors repeatedly note clean, odor-free spaces, bright common areas, and a front-line team that is courteous, responsive, and eager to help. The facility’s location along routes that provide easy access for relatives and the presence of a visitor-tracking system further make it a practical choice for families who prioritize accessibility and safety in equal measure. For long-term decisions, this is a setting where genuine care and daily human connection often supersede upscale trappings.
Those weighing alternatives should consider whether the priority is an exceptionally pristine, hospital-like atmosphere, uniform care quality across all shifts, or a more predictable dining and medical routine. A few reviewers describe frustrations with cleanliness on specific rooms or floors and with inconsistent bedside manner among some staff, including some nurses. For families whose loved ones require very strict medical oversight, highly consistent dietary management (particularly renal diets), or a zero-tolerance standard for any lapse in care, it may be prudent to explore other communities with a more standardized care model or stronger, district-wide performance metrics. In short, if medical rigidity and a uniform care grade across the entire staff are non-negotiable, this campus should be compared carefully with alternatives.
The core strengths sit squarely with the staff’s warmth and the facility’s cleanliness. Time and again, staff members are described as friendly, respectful, and genuinely engaged with residents and families. The environment is repeatedly praised for its cleanliness, brightness, and lack of unpleasant odors, which matters greatly to comfort and overall well-being. Families frequently highlight the consistency of good interactions on admissions, front desk service, and routine activities, along with a tangible sense that residents are seen and valued. The rehab staff, social workers, and activity leaders receive particular praise for contributing to a sense of daily purpose, while residents’ families often remark on the ability to visit and participate in celebrations and spiritual or social events that foster connection and meaning.
Equally important are the practical pros that ease daily life for residents and families. The facility’s central locations and commuting accessibility are meaningful when regular visits are required. Reviewers emphasize meaningful moments of care, staff going the extra mile, quick responses to issues, and governance that demonstrates accountability (one reviewer notes a proactive administrator engaging on a concern). When patients experience health reversals, the presence of a dedicated rehab team and engaging activities often translates into recognizable improvements in mood and function. For many families, this combination, cleanliness, approachable staff, and a culture of attentiveness, creates a reliable baseline of care that reduces anxiety about placement.
Yet, no community is without its caveats, and several concrete considerations emerge when weighing this option. The most serious red flag raised in a minority of reviews centers on floor-by-floor variability and incidents where care did not meet expectations, including reports of neglectful or impersonal nurse interactions and occasional maintenance gaps. There are also concerns around dining consistency and the timely delivery of meals, particularly for residents with dietary restrictions or dialysis needs. These voices caution that while the overall culture is commendable, care quality can fluctuate, and the risk of negative experiences exists if oversight, staffing patterns, or floor leadership are not actively monitored. Families should be prepared to ask pointed questions about staffing ratios, shift coverage, and the facility’s process for addressing complaints and rectifying issues.
For families deciding where to place a loved one, the practical decision hinges on alignment of values with day-to-day realities. If the priority is a compassionate community where cleanliness, hospitality, and personal engagement are consistently demonstrated, Complete Care at Passaic County stands out as a strong choice. The positive experiences with caregiving teams, the sense of community among residents, and the ability to visit comfortably across a well-structured campus converge to create a supportive setting for many older adults. However, if the loved one requires unwavering, uniform care across all shifts, or if nutrition and medical oversight must be crystal-clear, it is essential to verify floor-specific performance, request to speak with the dietitian, and observe actual meal service and nursing interactions before committing.
In the final analysis, Complete Care at Passaic County offers a compelling mix of warmth, cleanliness, and practical accessibility that resonates with families seeking humane, community-centered living for a senior loved one. The facility delivers on daily care, social vitality, and respectful treatment, often translating into improved mood, dignity, and engagement for residents. The cautionary notes, variability in care on certain floors, occasional cleanliness and staff-communication gaps, and the need for rigorous oversight of medical and dietary needs, mean that prospective families should conduct thorough on-site assessments. Schedule a multi-staff tour, request candid discussions with current residents or families, and specifically review floor-level care patterns, meal quality, and dietary management. When those checks align, this community becomes a pragmatic, dependable match for many seniors seeking a well-run, person-centered home.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (16 miles away) LaGuardia (17 miles away) Westchester Cty (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Complete Care At Passaic County in Paterson, NJ is an assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and inviting environment with fully furnished accommodations, private bathrooms, and housekeeping services to ensure a convenient and pleasant living experience.
Residents can enjoy various recreational activities within the community such as gaming rooms, fitness rooms, and a small library. There are also opportunities for socializing in the dining room during restaurant-style meals or participating in resident-run activities. For those who prefer outdoor activities, there is a beautiful garden space available to relax and enjoy nature.
The community also offers transportation services for both non-medical needs as well as transportation arrangements for doctor's appointments. This ensures that residents can easily access nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.
In terms of care services, Complete Care At Passaic County provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take their medications properly. Additionally, there is a mental wellness program available to support the emotional well-being of residents.
Overall, Complete Care At Passaic County strives to provide comprehensive care services in a supportive and comfortable environment where seniors can maintain their independence while receiving the assistance they need.
Complete Care At Passaic County is located at 77 East 43Rd Street, Paterson, NJ 07514 in Passaic County, New Jersey
Complete Care At Passaic County on seniors.fyi includes 6 photos including images showing interior, decor, building, lobby, lighting, hardwood floor, entrance, awning, and more.
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