CareOne at Ridgewood Ave

Pros

• The staff at CareOne is attentive, caring, and dedicated to providing a comfortable experience for residents.
• Physical therapists at CareOne are top-notch and effectively help residents achieve their rehabilitation goals.
• The activities team at CareOne, particularly Annette, is described as positive and motivating, providing excellent engagement for long-term patients.
• Pine Rest is noted for having helpful and patient staff who are kind and attentive to the needs of residents.
• The facilities at both CareOne and Pine Rest are well-kept, clean, and create a welcoming environment for patients.
• Many reviewers appreciated the compassionate approach of the nursing staff in both facilities during challenging times.
• Patients generally report good meal quality and timely service in both CareOne and Pine Rest.

Cons

• The staff at the facility refused to call 911 when needed and deceived the patient into thinking he couldn't call for help himself.
• Nursing aides were often unresponsive, leading to patients not being cleaned for hours and neglected during critical moments.
• There were multiple medication errors, including one that was life-sustaining, indicating inadequate nursing care.
• A relative lost over 25% of their body weight in less than 30 days due to a lack of proper care and monitoring by the facility.
• The administrator lied about a conversation regarding the patient's care with state representatives, highlighting incompetence within management.
• Patients experienced unsanitary conditions, sitting in urine and feces for extended periods without receiving appropriate assistance.
• Some patients experienced a lack of communication regarding medications and home care instructions upon discharge.

Review

The reviews for various healthcare facilities highlight a wide spectrum of experiences, ranging from commendable care to alarming incidents that provoke serious concerns about patient safety and the quality of service. These narratives reflect the complexities faced by families navigating the challenges of rehabilitation and long-term care, especially within the context of elder care where vulnerabilities are heightened.

On one side of the spectrum, several reviewers express their gratitude for attentive staff members who provide exceptional care. For example, CareOne at Ridgewood Avenue in Paramus has received accolades from multiple family members who commend its dedicated nursing staff, compassionate physical therapists, and engaging activities team. Residents are described as receiving thoughtful attention during critical health episodes like COVID-19 infections. The efforts of staff members such as Annette—who actively encourages resident participation in activities—are particularly noted for contributing positively to the overall experience. A clean environment paired with professional care is emphasized, showcasing a facility that many found uplifting after previous negative experiences elsewhere.

Conversely, there are starkly contrasting accounts that raise alarm bells regarding patient safety and inadequate response times from medical personnel. One review recounts how a patient had to independently call 911 during emergencies because nurses allegedly refused to make the call despite clear distress signals. Such negligence is further compounded by troubling accusations about healthcare providers misleading patients or families regarding their loved ones' conditions and capabilities upon discharge. The gravity of these claims underscores an urgent need for accountability within these facilities.

Another narrative stresses how poorly organized or under-resourced nursing aides can severely impact residents’ well-being. Instances where patients were left unattended or unanswered call buttons led to distressing situations—highlighting a shocking neglect in basic caregiving duties. Reviews pinpoint weekends as particularly problematic when staffing appears insufficient and consistent oversight falters. Comments about missed hygiene needs reinforce concerns regarding dignity in care—a fundamental aspect often overlooked but essential for quality elder care.

As reflective accounts continue, one family details an experience where their loved one’s abrupt weight loss and lack of active engagement raised red flags regarding proper nutritional assessment and monitoring during residence at a rehabilitation facility. These issues not only speak to inadequacies in day-to-day care but also raise profound questions about how much focus on individual patient needs is truly present in certain environments—and whether systemic flaws permit such oversight to occur unchallenged.

Additionally, families report varying levels of satisfaction based on specific departments within these facilities—such as excellent physical therapy services contrasted with subpar nutrition services or confusing communication among staff due to language barriers that inhibit understanding between caregivers and those receiving care. This inconsistency further complicates what should ideally be a coherent healing process for patients undergoing rehabilitation.

Ultimately, while many have experienced positive transformations through supportive teams at some facilities, significant threats surface concerning institutional shortcomings where patients’ lives hang in balance during crucial recovery periods. The recommendations given toward improved oversight—from involvement with health departments to management changes—underline an urgent need for systemic reform across assisted living environments aimed at protecting vulnerable populations while upholding dignity throughout their recovery journeys. As these reviews illustrate so vividly, choosing a healthcare facility requires careful consideration backed by genuine insight into the day-to-day operations connected with providing safe and effective eldercare.

This part of Paramus, New Jersey, offers a convenient and diverse range of amenities for senior living. With several dining options nearby such as the Suburban Diner, Popeyes Louisiana Kitchen, and The Capital Grille, seniors can enjoy a variety of culinary experiences. Additionally, there are several parks in close proximity including Saddle River County Park and Van Saun County Park for recreational activities and relaxation. Access to pharmacies like CVS and Walgreens provide convenience for healthcare needs. The area also features theaters like Dreamscape at AMC Garden State Plaza for entertainment options. Nearby hospitals such as The Valley Hospital and Hackensack Meridian Health Pascack Valley Medical Center offer quality healthcare services. For spiritual needs, there are various places of worship such as All Saints Episcopal Church and Hawthorne Gospel Church. Transportation options like NJT stations provide easy access for travel around the area. Overall, this part of Paramus is a well-rounded community with amenities tailored to the needs of seniors seeking a comfortable and convenient lifestyle.

Restaurants

• Suburban Diner (1.1 miles)
• Popeyes Louisiana Kitchen (1.9 miles)
• The Capital Grille (2.1 miles)
• McDonald's (2.1 miles)
• Houston's (3.6 miles)
• Van Dyke Ice Cream (3.6 miles)
• McDonald's (4.4 miles)

Parks

• Saddle River County Park - Dunkerhook Area (1.5 miles)
• Van Saun County Park (1.6 miles)
• Saddle River County Park (2.2 miles)
• Paterson Great Falls National Historical Park (6.2 miles)
• Flat Rock Brook Nature Center (7.4 miles)
• Rutherford Memorial Park (7.6 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.9 miles)

Theaters

• Dreamscape at AMC Garden State Plaza (2.3 miles)
• AMC DINE-IN Shops At Riverside 9 (3.6 miles)

Hospitals

• The Valley Hospital (2.9 miles)
• Hackensack Meridian Health Pascack Valley Medical Center (3.9 miles)
• Holy Name Medical Center (5.5 miles)
• St Joseph's Regional Medical Center (5.9 miles)

Places of Worship

• All Saints Episcopal Church (3 miles)
• Community Church Of Glen Rock (3 miles)
• Hawthorne Gospel Church (5 miles)
• Clifton Blue Mosque (6.5 miles)
• Bais Torah U'tefilah (7.3 miles)
• Ahavas Israel (7.6 miles)
• Good Shepherd Lutheran Church (8.4 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (4.5 miles)
• Bogota Press Cafe (5 miles)
• Starbucks (6.5 miles)
• Willow & Whisk (6.7 miles)
• Starbucks (7 miles)
• Starbucks (7.1 miles)

Physicians

• Kayal Orthopedic - Westwood (3.9 miles)
• Paterson Community Health Center (5.6 miles)
• Christian Health Care Center () (5.8 miles)
• Park Medical Group PA (5.9 miles)
• Tenafly Pediatrics (6 miles)
• Women's Total Health of Woodcliff Lake (6.8 miles)
• Dr Mondana S. Yazdi, MD (6.9 miles)

Transportation

• NJT - Hawthorne Station (4.3 miles)
• NJT - Waldwick Station (5.2 miles)
• IHA Arbor Road Bus Stop (8.2 miles)