N J Veterans Mem Home Paramus

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  • Interior

    A cozy living room with blue sofas and a round wooden table, adorned with a vase of flowers.

  • Outdoors

    A memorial monument with flags set against a cloudy sky.

  • Trees

    Flags standing tall against an autumn backdrop, with dark clouds looming overhead.

  • Outdoor

    A historical military tank displayed outdoors, showcasing its artillery and rugged design.

  • Grass

    A military tank displayed in a grassy area near a stop sign.

  • Flag

    A serene memorial site featuring multiple flags, honoring veterans under a clear blue sky.

  • Park

    A military tank on display, honoring veterans with a banner promoting the 'Five Star Project.'

N J Veterans Mem Home Paramus

1 Veterans Drive, Paramus, NJ 07652

For more information about senior living options: (844) 490-3973

3.5 from 30 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
1
1 stars
10

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    Overall Review of N J Veterans Mem Home Paramus

    Pros

    • pro The staff are amazing, and the facility is clean and comfortable.
    • pro The kitchen staff provide delicious meals at a low cost, and the cook deserves commendation.
    • pro Residents appear well cared for and content in their home.
    • pro Norma was respectful and professional; the staff are caring and loving; doctors, nurses, CNAs, and aides are fantastic.
    • pro The facility is clean, and the staff genuinely care about residents.
    • pro The Serenity Unit staff treat residents with dignity and respect, and the nursing team keeps families informed.
    • pro The atmosphere is friendly and helpful.
    • pro The facility and staff are among the best, and they come highly recommended.
    • pro Medical personnel and support staff in the K-L wing are of the highest caliber, treating residents with professionalism and respect.
    • pro The staff are caring, empathetic, and attentive to residents' needs.
    • pro The meals are fresh and enjoyable.
    • pro Departments work to honor and show appreciation for veterans.
    • pro The front desk staff are helpful in guiding visitors.

    Cons

    • pro The reviewer described the facility as an unmitigated nightmare, alleging neglect and no one responding to their loved one's needs.
    • pro It was criticized as outdated, with worn furniture, hospital-like bedrooms, and poor resident bathrooms.
    • pro The facility was said to be severely understaffed, leading to neglect and slow responses to calls.
    • pro Residents were reportedly kept in wheelchairs or bed chairs and not allowed to walk to avoid falls.
    • pro Some staff were accused of not speaking English well and of lying about care and therapy.
    • pro A reviewer alleged that residents could be drugged for not conforming.
    • pro Admissions for a dementia patient were denied, described as discriminatory and lacking compassion.

    Review

    The reviews about The Veterans Home in Paramus reflect a broad spectrum of experiences, ranging from heartfelt gratitude for compassionate, attentive care to sharp criticism about staffing, outdated facilities, and communication gaps. On the positive end, numerous visitors recount encounters with friendly, professional staff who go above and beyond to help residents and their families. A steady thread runs through these accounts: a welcoming front desk, supportive kitchen and dining staff, and dedicated nurses and aides who treat veterans with dignity and respect. In one recurring note, the initial impression of the campus often hinges on the front desk personnel - one reviewer recalls Norma as the first kind, respectful, and professional contact - and the kindness continues through the meals, the caregiving teams, and the everyday routines that residents experience.

    The kitchen and dining experiences feature prominently in favorable reviews. Several visitors highlight Michele and the kitchen staff as gracious and helpful, providing delicious meals at a low cost, with particular praise directed at the cook for delivering fresh, satisfying fare. In these voices, food becomes a meaningful aspect of the residents' daily lives, a sign that the facility is attentive to comfort, nutrition, and affordability. A resident notes that the dining experience contributed to a sense of normalcy and care, underscoring how small, consistent acts of service can significantly affect the feeling of well-being for people living in a long-term care setting.

    Beyond meals and front-desk warmth, many families express appreciation for the overall atmosphere and the perceived commitment of staff to the residents' quality of life. One review extols the place as clean, amazing, and comfortable, with residents described as well cared for and content in their home. Another family member speaks highly of the Serenity Unit, where a loved one with dementia is treated with dignity and kept informed by a nursing team that communicates regularly about the mother's condition. The facility is portrayed as having a culture of respect and attentiveness, with the CEO's weekly zoom updates cited as a sign of transparent engagement with families and a shared commitment to improving residents' lives.

    There is also a strong sense in several accounts that staff members - doctors, nurses, CNAs, and aides - collectively contribute to a supportive environment. Several reviewers describe the doctors and nursing teams as fantastic, portraying a workforce that demonstrates care, empathy, and attentiveness. The sentiment is that, when staff are present and engaged, residents feel valued, and families experience reassurance through consistent updates and a visible commitment to veteran residents' well-being. In these narratives, the hospital-like seriousness of medical care blends with the warmth of compassionate, everyday interactions.

    However, the picture is not uniformly favorable. A substantial portion of the reviews from earlier years paints a starkly different scene. One 2019 account characterizes the facility as outdated, with worn furniture, hospital-like bedrooms, and subpar resident bathrooms shared by four people. The same review alleges understaffing, leading to neglected residents and limited opportunities for movement or physical therapy. Language barriers and concerns about honesty in communication are also raised, with claims that some staff members do not speak clear English and that patients were sometimes misled about receiving therapies or the status of their care. These comments reflect a perception that systemic issues - aging infrastructure, insufficient staffing, and gaps in communication - significantly impact residents' daily experiences.

    Another highly critical narrative describes a nightmarish scenario in which a veteran developed gangrene and reportedly did not receive timely attention, followed by a physician suggesting a grave prognosis. The reviewer characterizes the staff as ice-cold and hostile, painting a picture of neglect and fear rather than care. Related critiques touch on the prioritization of safety and monitoring, with reports of long wait times for assistance, strong odors, and inadequate staffing on certain wings. In these accounts, relatives express deep concern about the overall culture of care and the extent to which residents' autonomy and dignity are respected.

    Mixed assessments also appear in reviews discussing practical barriers to family involvement and care decisions. Some reviewers describe difficulties with admissions and approvals, including a veteran being denied entry due to dementia, followed by political or bureaucratic advocacy from families. These accounts emphasize the tension between policy, eligibility criteria, and the desire to secure appropriate, respectful care for aging veterans. Others note the importance of advocacy and ongoing dialogue with leadership to address concerns, underscoring a need for clear, compassionate processes and consistent availability of staff to assist families.

    Together, these voices depict a facility that can be a place of genuine warmth and professional care for many veterans and their families, while also highlighting persistent challenges that affect others. Positive experiences center on courteous interactions, clean and comfortable surroundings, meaningful family updates, and a caregiving team that shows real dedication to residents' dignity, health, and happiness. Negative experiences draw attention to aging infrastructure, insufficient staffing, inconsistent care across units, language barriers, and troubling reports of neglect or miscommunication. The contrast suggests that outcomes at The Veterans Home in Paramus may vary by unit, by shift, and over time, with some residents thriving under attentive care and others encountering systems that fall short of expectations.

    In the end, the accounts reflect a community striving to honor veterans who served the country. For many families, the Paramus home offers a place of respect, stability, and compassionate care where staff are seen as partners in a difficult life transition. For others, the gaps are acute enough to prompt fear, alarm, and calls for major changes - from facility upgrades to staffing overhauls and even policy reviews surrounding admissions and care standards. The overarching message is clear: the home can be a source of pride and comfort, but it also faces meaningful, ongoing work to ensure that every veteran receives consistently excellent care, dignity, and timely, respectful communication in every wing and every shift.

    Features

    Housing

    • 336 resident community capacity 336 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • LaGuardia (16 miles away) LaGuardia (16 miles away)
    • Newark International (19 miles away) Newark International (19 miles away)
    • Westchester Cty (20 miles away) Westchester Cty (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The N J Veterans Mem Home in Paramus, NJ is a highly desirable assisted living community for veterans in need of care and support. This beautifully furnished home offers a wide range of amenities and care services to ensure residents' comfort and well-being.

    The community features a beauty salon, allowing residents to receive professional grooming services without leaving the premises. Residents can enjoy their favorite television shows with cable or satellite TV in their private rooms. Community-operated transportation is available for outings and appointments.

    There is a computer center where residents can access the internet and stay connected with loved ones. A fully equipped fitness room encourages physical activity and overall wellness. The gaming room provides entertainment and opportunities for socializing with fellow residents.

    Outdoor space includes a garden, where residents can relax and enjoy nature. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Each resident has their own private bathroom for privacy and convenience.

    Meals at this community are served restaurant-style in a dining room setting, accommodating special dietary restrictions as needed. A small library is available for those who enjoy reading. Telephone service is provided for easy communication.

    Transportation arrangements, both non-medical and to doctors' appointments, can be made for residents as needed. The wellness center offers support for mental well-being, while Wi-Fi/high-speed internet ensures residents stay connected with the outside world.

    In terms of care services, there is a 24-hour call system available to all residents for emergencies or assistance. Trained staff provide round-the-clock supervision to ensure safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available.

    The community accommodates special dietary needs including diabetes diets and follows medication management protocols closely. A mental wellness program promotes emotional health among residents with individualized support when needed.

    Residents at N J Veterans Mem Home can partake in various planned activities including fitness programs, day trips, resident-run activities, and daily scheduled activities. Additionally, there are numerous nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for residents' convenience.

    Nearby Places of Interest

    Restaurants

    • Popeyes Louisiana Kitchen (1.3 miles)
    • McDonald's (1.5 miles)
    • Suburban Diner (1.9 miles)
    • The Capital Grille (2.9 miles)
    • Van Dyke Ice Cream (3.5 miles)
    • Park Wood Deli (4.1 miles)
    • Houston's (4.2 miles)

    Parks

    • Saddle River County Park - Dunkerhook Area (2 miles)
    • Van Saun County Park (2.2 miles)
    • Saddle River County Park (2.3 miles)
    • Paterson Great Falls National Historical Park (6.8 miles)
    • Flat Rock Brook Nature Center (7.8 miles)
    • Rutherford Memorial Park (8.5 miles)
    • Tallman Mountain State Park (8.7 miles)

    Hospitals

    • The Valley Hospital (2.5 miles)
    • Hackensack Meridian Health Pascack Valley Medical Center (3.1 miles)
    • Holy Name Medical Center (6 miles)
    • St Joseph's Regional Medical Center (6.7 miles)

    Pharmacies

    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (3.6 miles)
    • Franklyn's Pharmacy (3.6 miles)
    • CVS Pharmacy (3.8 miles)
    • CVS Pharmacy (4.2 miles)

    Places of Worship

    • All Saints Episcopal Church (3.1 miles)
    • Community Church Of Glen Rock (3.1 miles)
    • Hawthorne Gospel Church (5.1 miles)
    • Clifton Blue Mosque (7.3 miles)
    • Good Shepherd Lutheran Church (7.5 miles)
    • St Pauls Parish (7.8 miles)
    • Bais Torah U'tefilah (8.2 miles)

    Physicians

    • Kayal Orthopedic - Westwood (3.1 miles)
    • Tenafly Pediatrics (5.1 miles)
    • Park Medical Group PA (5.8 miles)
    • Christian Health Care Center () (5.9 miles)
    • Women's Total Health of Woodcliff Lake (5.9 miles)
    • Paterson Community Health Center (6.2 miles)
    • Dr Mondana S. Yazdi, MD (6.7 miles)

    Theaters

    • Dreamscape at AMC Garden State Plaza (3.1 miles)
    • AMC DINE-IN Shops At Riverside 9 (4.2 miles)

    Cafes

    • Starbucks (4 miles)
    • Starbucks (4.3 miles)
    • Bogota Press Cafe (5.7 miles)
    • Starbucks (6.3 miles)
    • Willow & Whisk (6.5 miles)
    • Starbucks (7.3 miles)
    • Starbucks (7.4 miles)

    Transportation

    • NJT - Waldwick Station (4.7 miles)
    • NJT - Hawthorne Station (4.8 miles)
    • IHA Arbor Road Bus Stop (8 miles)
    • Metro North - Riverdale Station (8.7 miles)

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