Buckingham Care & Rehabilitation

Pros

• The nurses and staff at Buckingham are very kind, courteous, and dedicated to providing excellent care.
• Residents appreciate the variety and quality of meal options available.
• The physical therapy department is commended for their superb service and effective rehabilitation programs.
• Many families express satisfaction with the cleanliness and upkeep of the facility.
• Communication from the staff is often described as clear, thorough, and attentive.
• Multiple reviewers note that residents feel cared for and supported by the compassionate staff during their stay.
• The facility has been positively recognized for creating a family-like atmosphere for returning patients.

Cons

• The administration shows a lack of response and communication regarding patient concerns and reimbursement issues.
• There are instances of verbal abuse and belittlement from staff members, particularly from one male nurse.
• Requests for assistance are often ignored or not addressed in a timely manner, leading to feelings of neglect.
• Patients frequently receive the wrong dietary options, despite specific requests for different meals.
• Discharge planning is inadequate, leaving patients without support or assistance at home after leaving the facility.
• The overall level of care provided by most staff members is below satisfactory, with only a few showing true dedication.
• The experience was marred by poor communication from the social worker, who failed to assist in finding necessary aid post-discharge.

Review

The Buckingham skilled nursing facility has elicited a varied range of feedback from patients and their families, underscoring a complex mix of experiences that highlight both commendable care and significant concerns. An initial positive sentiment emerges from the reviews, as some individuals reflect on their past experiences with the facility, particularly noting the exceptional nursing staff and quality therapy provided. Many reviewers commend Buckingham for its dedicated personnel who manage to create an environment where residents feel cared for and supported. The staff's attentiveness is consistently highlighted, with references made to charge nurses, social workers, physical therapists, and health aides who go above and beyond to ensure each resident receives personalized care.

However, this positive perception is countered by stark criticisms related to administrative response and communication issues. One reviewer recounted frustrating interactions with administration following their mother's stay in February when lost items were not addressed despite multiple follow-up attempts. This experience illuminates a troubling lack of accountability within the management team at Buckingham. Even after providing documentation for reimbursement regarding misplaced belongings—an issue that should have been straightforward—the reviewer faced silence from the administration despite promises of follow-through. Such lapses raise questions about how patient concerns are managed within the facility’s operational framework.

Further complicating matters are reports regarding inadequate staff support during critical moments of care. Several individuals expressed dissatisfaction with specific caregivers, citing instances of rudeness or neglectful behavior that negatively impacted their loved ones’ well-being. A notable account emerged detailing an encounter with a male nurse whose demeanor was described as gruff and belittling rather than compassionate—which is contrary to what one would expect in a caregiving environment designed to help vulnerable populations recover or maintain dignity during rehabilitation. The review further described distressing instances involving personal privacy violations during care activities, suggesting gaps in training or supervision among some staff members.

Food quality also surfaced as an area in need of improvement across numerous reviews. While some patients enjoyed their meals, others reported repetitive menus without consideration for dietary needs or preferences—detracting from the overall dining experience that is typically expected in a rehabilitation setting. For those recovering from illness or surgery, nutritious food options tailored to individual requirements can significantly impact recovery times and overall satisfaction; consistent offerings like chicken every day during a week-long stay were understandably viewed as unacceptable.

The transition process upon discharge received criticism too; caregivers expressed frustration over insufficient support systems established before leaving the facility. A poignant example involved a patient returning home without any organized assistance—despite being bedbound and requiring continual help with daily activities—a situation that highlights potential failings in discharge planning protocols at Buckingham. Ensuring that patients have reliable resources upon returning home is essential not only for safety but also for continued recovery.

Despite these challenges presented by various reviewers, there remains an underlying appreciation among others who experienced the improved conditions at Buckingham compared to previous stays elsewhere—suggesting ongoing efforts may be leading to positive changes over time within parts of the organization. Reviewers noted improvements in room cleanliness and clear channels of communication regarding care plans between residents' families and nursing staff; such aspects form crucial foundations upon which trust can be built between families seeking appropriate care solutions for loved ones.

In conclusion, Buckingham skilled nursing facility stands out as a place where compassion shines through many dedicated hands while simultaneously facing valid critiques that must be addressed urgently for it to fully meet its mission to provide high-quality patient-centered care effectively. Moving forward requires actionable steps toward improvement—from enhancing administrative responsiveness to better training for all caregivers—and adopting comprehensive policies around meal services and discharge planning ensures every resident's journey through rehabilitation becomes increasingly supportive rather than fraught with frustrations.

The neighborhood of Norwood, New Jersey, offers a convenient and vibrant setting for senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, residents have easy access to medication and healthcare services. Nearby physicians' offices like Orangetown Pediatric Associates and Northeast Orthopedics & Sports Medicine provide quality healthcare options. The area also boasts a variety of parks for outdoor recreation, including Tallman Mountain State Park and Piermont Pier. Additionally, there are plenty of dining options such as The Filling Station and Hudson Social, as well as cafes like Art Cafe Of Nyack and Starbucks for socializing with friends. For entertainment, seniors can enjoy movies at theaters like AMC Palisades 21 or Alamo Drafthouse Yonkers. Transportation options including Metro North train stations make it convenient to explore the surrounding areas. Overall, Norwood offers a diverse range of amenities that cater to the needs and interests of seniors looking for a comfortable and engaging community to call home.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.8 miles)

Physicians

• Orangetown Pediatric Associates (1.5 miles)
• Northeast Orthopedics & Sports Medicine - Orangeburg (2.3 miles)
• Kayal Orthopedic - Westwood (3.3 miles)
• Tenafly Pediatrics (4.6 miles)
• Park Medical Group PA (5.3 miles)
• ENT and Allergy Associates (5.8 miles)
• Babra Saeed (5.8 miles)

Parks

• Tallman Mountain State Park (2.5 miles)
• Piermont Pier (3.3 miles)
• Uniontown Playground (4.9 miles)
• Van Saun County Park (7.3 miles)
• Nyack Beach State Park (8.1 miles)
• Hart's Brook Park & Preserve (8.1 miles)
• Riverdale Park (8.3 miles)

Restaurants

• The 9W Market (2.5 miles)
• The Filling Station (2.5 miles)
• Harvest on Hudson (4 miles)
• Taco Bell (4.1 miles)
• Hudson Social (4.2 miles)
• Brrzaar (5 miles)
• McDonald's (6 miles)

Hospitals

• Hackensack Meridian Health Pascack Valley Medical Center (3.3 miles)
• The Valley Hospital (7.5 miles)

Transportation

• Metro North - Dobbs Ferry Train Station (4.2 miles)
• Metro North - Tarrytown Train Station (6.8 miles)
• Bus Stop (7.4 miles)
• Metro North - Riverdale Station (7.7 miles)
• Metro North - Bronxville Train Station (8.1 miles)
• NJT - Waldwick Station (8.5 miles)
• Metro North - Hartsdale Train Station (8.6 miles)

Places of Worship

• Good Shepherd Lutheran Church (4.8 miles)
• The Riverdale Minyan (8.5 miles)

Cafes

• Art Cafe Of Nyack (5.8 miles)
• Starbucks (6 miles)
• Boxer Donut & Espresso Bar (6 miles)
• Starbucks (6.8 miles)
• Coffee Labs Roasters (7 miles)
• Starbucks (7.2 miles)
• Starbucks (8.1 miles)

Theaters

• AMC Palisades 21 (6.1 miles)
• Nanuet STM 12 & RPX (6.5 miles)
• Alamo Drafthouse Yonkers (7.3 miles)
• AMC DINE-IN Shops At Riverside 9 (8.1 miles)