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4.5 from 116 reviews
5 stars
93
4 stars
9
3 stars
1
2 stars
2
1 stars
11
Overall Review of Buckingham At Norwood
common
Staff warmth and responsiveness stand out
Residents and families repeatedly describe staff who are kind and attentive during care.
Many reviews focus on staff kindness, supportive communication, and being willing to answer questions and assist with needs. Several families also highlight specific nurses, therapists, aides, and coordinators as attentive and caring. A smaller set of reviews express the opposite, saying call bells and assistance can be delayed, leaving residents waiting for help at night or longer than expected.
differentiator
Recreation led by Meena
Recreation programming is a frequent bright spot, especially when guided by Meena.
A large number of reviews mention recreation with Meena by name, describing it as engaging and personalized, from exercise and games to taking residents for walks. Some reviewers connect these activities with improved mood and more productive stays, including rehab and long-term time. Even among reviews that are less positive overall, recreation staff are sometimes singled out as a standout compared with other parts of the experience.
common
Food quality with diet attention
Dining receives repeated praise for taste, choice, and attention to dietary needs.
Multiple reviews describe the food as excellent or very good, often noting residents have options or that meals feel satisfying during rehab and recovery. Several also call out the role of a dietitian or dietary help, including attention to special dietary restrictions and the menu being discussed. Reviews that mention dining alongside complaints tend to describe broader service concerns rather than dissatisfaction with the food itself.
common
Therapy support and rehab progress
Physical and occupational therapy are frequently described as helpful for recovery and mobility.
Many reviews mention physical therapy and rehab support as a key reason the stay felt worthwhile, with some families describing strength and mobility improvements. Several also mention therapists spending time on care and tailoring sessions around individual needs and comfort. A few reviewers raise concerns about consistency or coordination, but most comments about therapy describe it positively.
caveat
Some call-bell and care gaps
Some reviewers report delayed help and gaps in day-to-day care.
A recurring negative theme is difficulty getting timely assistance, with multiple reviews describing long waits after ringing call bells, especially at night. Other complaints include missed medication handling, discharge coordination issues, and limited cleaning or infection-control attention. Some of these reviews also mention staffing shortages as the reason help was not provided quickly enough.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
240 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Westchester Cty (14 miles away)
LaGuardia (17 miles away)
Newark International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.8 miles)
Walgreens (1.1 miles)
CVS Pharmacy (2.5 miles)
CVS Pharmacy (4 miles)
CVS Pharmacy (4.1 miles)
CVS Pharmacy (4.4 miles)
Walgreens (4.8 miles)
Physicians
Orangetown Pediatric Associates (1.5 miles)
Northeast Orthopedics & Sports Medicine - Orangeburg (2.3 miles)
Kayal Orthopedic - Westwood (3.3 miles)
Tenafly Pediatrics (4.6 miles)
Park Medical Group PA (5.3 miles)
ENT and Allergy Associates (5.8 miles)
Babra Saeed (5.8 miles)
Parks
Tallman Mountain State Park (2.4 miles)
Piermont Pier (3.3 miles)
Uniontown Playground (4.9 miles)
Van Saun County Park (7.3 miles)
Nyack Beach State Park (8.1 miles)
Hart's Brook Park & Preserve (8.1 miles)
Riverdale Park (8.3 miles)
Restaurants
The 9W Market (2.5 miles)
The Filling Station (2.5 miles)
Harvest on Hudson (4 miles)
Taco Bell (4.1 miles)
Hudson Social (4.2 miles)
Brrzaar (5 miles)
McDonald's (5.9 miles)
Hospitals
Hackensack Meridian Health Pascack Valley Medical Center (3.3 miles)
The Valley Hospital (7.5 miles)
Transportation
Metro North - Dobbs Ferry Train Station (4.2 miles)
Metro North - Tarrytown Train Station (6.8 miles)
Bus Stop (7.4 miles)
Metro North - Riverdale Station (7.7 miles)
Metro North - Bronxville Train Station (8.1 miles)
Buckingham At Norwood on seniors.fyi includes 9 photos including images showing interior, landscaping, decor, dining, bedroom, building, windows, brick, and more.
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Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
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