Information last verified:
One Bay Avenue, Montclair, NJ 07042
For more information about senior living options: (844) 490-3973
At Hackensack-Umc Mountainside, the monthly cost for a private room is $3,400, making it a more affordable option compared to the average costs in Essex County and throughout New Jersey. In Essex County, private room rates soar to approximately $4,597, while the statewide average reaches about $5,799. This pricing structure positions Hackensack-Umc Mountainside as an attractive choice for individuals seeking quality care without the financial burden often associated with similar facilities in both the county and state. The competitive pricing reflects a commitment to accessible healthcare while maintaining high standards of patient services.
| Floor plans | Hackensack-Umc Mountainside | Essex County | New Jersey |
|---|---|---|---|
| Private | $3,400 | $4,597 | $5,799 |
The staff were professional and attentive throughout the visit. The labor and delivery team was calm, kind, and incredibly knowledgeable. Nurse Crystal made all the difference with calm, compassionate care during induction. The ER team coordinated care quickly and communicated clearly, providing reassurance. Dr. Amanda Izakov delivered caring, efficient, and informative care in the ER. Nurse Nadira in the ER was an absolute gem, showing warmth and skill. The front desk staff were lovely and helpful, making the experience smoother. The ultrasound team, including Jessica R., was kind, professional, and put patients at ease. Isaiah Rodriguez was described as the best nurse, delivering outstanding, attentive care. The meals and rooms were comfortable, with good food and clean facilities.
The ER care was horrible; patients waited for hours with excruciating pain and no doctor was assigned. The hospital’s billing practices include hidden charges and double-billing for the same services. The staff were rude and unprofessional, with reports of dismissive or condescending behavior. The ER is severely understaffed, sometimes with only one doctor on duty, compromising patient care. The facility discriminates against patients with language barriers, failing to provide translators and sometimes giving incorrect results. Billing and records departments are inconsistent and unresponsive, with duplicate charges and slow resolution. A physician was described as condescending and lacking bedside manner, leaving patients feeling belittled. Overall, many reviews warn that it’s not a good place to seek care and advise avoiding.Hackensack Meridian Mountainside Medical Center in Montclair is best suited for families prioritizing childbirth and obstetric support, paired with rapid access to inpatient care within a well-known regional network. The labor and delivery teams, in particular, show depth and steadiness when everything turns toward birth: multiple reviews highlight calm, knowledgeable nurses and obstetric physicians who guide induction and delivery with clear communication. Positive voices point to compassionate bedside manner from specific nurses and doctors, and the on-site maternity services can deliver a patient-centered experience when the focus is a healthy birth and immediate postpartum support. For families who want proximity to a familiar health system and a track record of competent obstetric care, Mountainside stands out as a practical, convenient option.
That said, this community warrants serious scrutiny for families who need a consistently reliable emergency department and transparent billing, because those aspects show wide swings in performance. The ER is repeatedly described as under-resourced at times, with reports of long waits, a single doctor on duty, and moments when patients felt their pain or urgent needs were not promptly addressed. Front-desk and triage staff are cited as occasionally brusque or unhelpful, and translators or language access sometimes fall short, leading to real frustration for non-English speakers and anxious family members. For anyone with a time-sensitive or high-stress emergency, alternatives with steadier emergency coverage and more predictable wait times should be on the table.
The strongest offset to the hospital’s weaknesses lies in the mountainside birth and maternity experience. Reviewers consistently praise labor and delivery teams for professionalism, reassurance, and hands-on support at pivotal moments. Names like Dr. Peace, Dr. Chinchankar, and several dedicated labor nurses appear repeatedly as sources of calm and competence. Families repeatedly describe successful inductions, attentive postpartum care, and lactation support that helps new parents navigate early feeding challenges. In inpatient care beyond obstetrics, some units and clinicians earn devotion for their bedside manner and thorough patient education. When the focus is perinatal care or urgent obstetric needs, the positives can decisively outweigh concerns.
Where the decisiveness of those strengths falters is in the consistency and coordination across departments. Several reviews paint a picture of a hospital operating with uneven staffing and communication gaps. Instances of rude or dismissive behavior by individual clinicians, conflicting information from different teams, and delays in imaging or test results surface repeatedly. A recurring risk is relying on a single ER physician during busy periods, which can slow decision-making and escalate stress for patients and families. Even when care is excellent, the overall experience can feel improvised or siloed, leaving patients wary about what happens when a condition requires multiple specialists or a rapid sequence of tests.
Financial and administrative experiences compound the decision calculus. Billing at Mountainside emerges as a significant deterrent for many families: allegations of overcharging, duplicate charges from different service lines, and slow, opaque dispute processes. Reviews describe bills that arrive long after a visit and fail to align with the services received, sometimes prompting accusations of fraudulent or predatory billing practices. The risk is real enough that anyone considering Mountainside should demand itemized, up-front estimates, verify coverage with the insurer, and be prepared to challenge or escalate charges through patient advocates or billing departments. In a system where clinical care can be solid in certain moments, the financial experience must not be treated as an afterthought.
Ultimately, this community is a strong fit for obstetric care and certain inpatient needs, provided families enter with eyes wide open about the ER and billing realities. For those whose priorities are birth outcomes, compassionate maternity care, and the comfort of a well-regarded obstetric team, Mountainside can deliver a positive, life-affirming experience. For anyone who fears inconsistent emergency care, encounters with unhelpful staff, or the risk of unclear or inflated bills, it is wise to explore alternatives and compare total care experiences. In practice, the prudent path combines a Mountainside birth plan with a backup ER strategy and a careful, documented approach to billing.
Actionable takeaways for families: if the decision centers on childbirth, prioritize the L&D team’s track record and request a specific clinician lineup for the stay. If emergency care is a consideration, map out alternative options and know wait-time expectations in your area. Always request a detailed, itemized bill and a pre-visit cost estimate for any non-emergency procedures. In conversations with admissions and billing, insist on clear timelines for test results and follow-ups, and document all communications. Finally, when language or cultural needs exist, bring a support person or advocate who can ensure questions are answered and rights are respected. Mountainside is a capable option with proven strengths, but success hinges on proactive planning and a readiness to navigate its more challenging administrative currents.
18 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (8 miles away) LaGuardia (17 miles away) John F Kennedy International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hackensack-Umc Mountainside in Montclair, NJ is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a dining room where residents can enjoy delicious meals prepared by professional chefs. Each living space is fully furnished, providing residents with all the comforts of home.
One notable feature of this community is its beautiful garden, which offers a serene and peaceful outdoor space for residents to relax and enjoy nature. Additionally, housekeeping services are provided to help maintain a clean and organized living environment.
Moving into the community is made easy with move-in coordination services offered by the staff. Residents can expect top-notch assistance during the transition process.
In terms of care services, Hackensack-Umc Mountainside provides activities of daily living assistance such as bathing, dressing, and transfers. The staff also assists with medication management and offers diabetes diet support. Special dietary restrictions are taken into consideration when preparing meals for residents.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. This ensures that there are plenty of opportunities for socializing and participating in enjoyable pursuits.
The location of this assisted living community is advantageous, with several amenities conveniently located nearby. There are four cafes, seven parks, 16 pharmacies, four physicians' offices, 14 restaurants, three transportation options, two places of worship, and one theater all within close proximity.
Overall, the Hackensack-Umc Mountainside in Montclair, NJ provides a comfortable and supportive environment for seniors seeking assisted living. With its exceptional amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need to thrive.
At Hackensack-Umc Mountainside, the monthly cost for a private room is $3,400, making it a more affordable option compared to the average costs in Essex County and throughout New Jersey. In Essex County, private room rates soar to approximately $4,597, while the statewide average reaches about $5,799. This pricing structure positions Hackensack-Umc Mountainside as an attractive choice for individuals seeking quality care without the financial burden often associated with similar facilities in both the county and state. The competitive pricing reflects a commitment to accessible healthcare while maintaining high standards of patient services.
Hackensack-Umc Mountainside is located at One Bay Avenue, Montclair, NJ 07042 in Essex County, New Jersey
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