One Bay Avenue, Montclair, NJ 07042
For more information about senior living options: (844) 490-3973
At Hackensack-Umc Mountainside, the monthly cost for a private room is $3,400, making it a more affordable option compared to the average costs in Essex County and throughout New Jersey. In Essex County, private room rates soar to approximately $4,597, while the statewide average reaches about $5,799. This pricing structure positions Hackensack-Umc Mountainside as an attractive choice for individuals seeking quality care without the financial burden often associated with similar facilities in both the county and state. The competitive pricing reflects a commitment to accessible healthcare while maintaining high standards of patient services.
| Floor plans | Hackensack-Umc Mountainside | Essex County | New Jersey |
|---|---|---|---|
| Private | $3,400 | $4,597 | $5,799 |
Dr Sapira was calm, clear, and compassionate, helping put their daughter at ease. Gary the ER nurse was incredibly kind and attentive, making their daughter feel calm and safe. Dr Victor Maroun was patient, kind, and compassionate, and his bedside manner made a world of difference. Nurse Bella in the ER provided outstanding, caring support. The ER staff - nurses, nursing assistants, and doctors - were wonderful: informative, direct yet caring, and able to lift patients' spirits. Mountainside Hospital delivered world-class care with heart. Isaiah Rodriguez was the best nurse ever; the staff were friendly and accommodating. The front desk staff were lovely and helpful throughout the visits.
They felt they were a bother to the staff and were refused treatment for a thumb injury, sent home with a splint. They described a receptionist as openly rude and unprofessional. They called the hospital's billing practices fraudulent and a scam for charging for services not received. They noted the ER had only one doctor on duty, making care seem uncoordinated and unsafe. They labeled the overall experience as the worst at a hospital, with rude, condescending staff and poor bedside manner. They alleged discrimination against an elderly patient due to language barriers and lack of translator services. They criticized Dr. Erik Sherman as condescending, dismissive, and lacking compassion. They claimed the hospital was dirty and unsanitary, with long waits and insufficient attention. They complained about inconsistent policies and abysmal communication across staff. They warned others to avoid Mountainside and seek care elsewhere.Hackensack Meridian Mountainside in Montclair is best suited for seniors and their families who prize proximity to a major hospital system and who want access to high-touch obstetric and dialysis-related services when needed. The reviews reveal a hospital that can deliver life-saving, compassionate care from specific teams, especially in labor and delivery and in the ER when staffed with the right clinicians. For families that plan around a trusted network and can tolerate variability in frontline interactions, Mountainside offers dependable strengths in certain departments and a generally caring culture among many nurses and specialists.
Those who may want to consider alternatives include anyone who cannot tolerate inconsistent bedside manners, billing friction, or frequent service gaps. A large cluster of reviews highlights rude or overwhelmed front-desk personnel, mixed experiences with discharge and translation services, and persistent complaints about billing practices, sometimes involving double charges or unclear itemization. For seniors who rely on smooth, predictable administrative processes - especially when navigating insurance, authorizations, and post-visit follow-ups - alternative hospitals with a more consistently supervised patient experience may be wiser.
The strongest vets for Mountainside are those who can leverage standout teams: several ER physicians, including those praised for calm, decisive care, and nurses who combine warmth with technical competence. Births and related obstetric care surface repeatedly as a core strength, with families frequently citing attentive labor and delivery staff, comprehensive support from lactation consultants, and coordinated post-delivery care that minimizes stress. The dialysis center earns praise for patient-centered management, privacy, and practical comforts, while certain imaging and breast-health services are described as professional and compassionate. These positives demonstrate that when the hospital operates at full staffing and cohesion, real value emerges.
However, the downsides are not easy to overlook. Recurring criticisms point to long ER wait times, an overextended staff picture (sometimes only one doctor on duty in the ED), and a culture where administrative missteps - ranging from billing disputes to inconsistent signage and translation gaps - can derail otherwise solid medical care. Several reviews flag encounters with physicians or nurses who appeared dismissive or rushed, impacting patient experience even when clinical outcomes are solid. The overall sense across many accounts is a facility that can be outstanding in critical moments but is fragilely balanced by operational chaos and uneven customer service.
For families navigating assisted-living transitions, these dynamics translate into tangible decisions. If a loved one may require frequent urgent-care access or complex hospital documentation, Mountainside offers real upside when the right teams are working: clear communication, thorough bedside care, and efficient perioperative or postpartum processes. Yet the risk of inconsistent staff experiences, billing headaches, and perceived apathy in some interactions means these concerns should be actively mitigated. Prospective patients should consider meeting with a patient advocate or billing specialist, verify which ER shifts staff the unit, and confirm translation and discharge-planning supports before relying on Mountainside as the primary care hub.
In practical terms, the recommendation is to treat Mountainside as a capable option with notable strengths, tempered by notable caveats. Use it when obstetric care, dialysis services, or urgent surgical needs are anticipated and the surrounding care teams are known to be responsive. Prepare for potential administrative friction by requesting itemized estimates, confirming insurance coverage and pre-authorization pathways, and engaging a patient liaison early. Acknowledge that some encounters - especially with the ER and certain front-desk interactions - may require patience and escalation. When these factors are aligned, Mountainside can deliver exceptional, life-affirming care; when they are not, families may wish to pursue alternatives with more consistently cohesive operations and billing practices.
18 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (8 miles away) LaGuardia (17 miles away) John F Kennedy International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hackensack-Umc Mountainside in Montclair, NJ is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a dining room where residents can enjoy delicious meals prepared by professional chefs. Each living space is fully furnished, providing residents with all the comforts of home.
One notable feature of this community is its beautiful garden, which offers a serene and peaceful outdoor space for residents to relax and enjoy nature. Additionally, housekeeping services are provided to help maintain a clean and organized living environment.
Moving into the community is made easy with move-in coordination services offered by the staff. Residents can expect top-notch assistance during the transition process.
In terms of care services, Hackensack-Umc Mountainside provides activities of daily living assistance such as bathing, dressing, and transfers. The staff also assists with medication management and offers diabetes diet support. Special dietary restrictions are taken into consideration when preparing meals for residents.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. This ensures that there are plenty of opportunities for socializing and participating in enjoyable pursuits.
The location of this assisted living community is advantageous, with several amenities conveniently located nearby. There are four cafes, seven parks, 16 pharmacies, four physicians' offices, 14 restaurants, three transportation options, two places of worship, and one theater all within close proximity.
Overall, the Hackensack-Umc Mountainside in Montclair, NJ provides a comfortable and supportive environment for seniors seeking assisted living. With its exceptional amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need to thrive.
At Hackensack-Umc Mountainside, the monthly cost for a private room is $3,400, making it a more affordable option compared to the average costs in Essex County and throughout New Jersey. In Essex County, private room rates soar to approximately $4,597, while the statewide average reaches about $5,799. This pricing structure positions Hackensack-Umc Mountainside as an attractive choice for individuals seeking quality care without the financial burden often associated with similar facilities in both the county and state. The competitive pricing reflects a commitment to accessible healthcare while maintaining high standards of patient services.
Hackensack-Umc Mountainside is located at One Bay Avenue, Montclair, NJ 07042 in Essex County, New Jersey
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