Concord Healthcare and Rehab Center in Lakewood, NJ

Pros

• Concord Rehab staff are tremendously helpful, courteous, and caring, coordinating care to make stays productive.
• The nurses, CNAs, therapists, and other staff are friendly, professional, and consistently go above and beyond.
• The facility is clean, well-maintained, and welcoming, with a bright environment that supports healing.
• The rehabilitation program is top-notch, with skilled therapists helping residents regain mobility.
• Administrators and social workers coordinate care smoothly, keeping families informed and at ease.
• Residents and families report being treated with dignity and respect throughout the stay.
• Concord Rehab is described as helping residents regain independence, with many walking again after rehabilitation.

Cons

• The lady in charge of wound care is stinking foul nasty.
• The nurses give residents the runaround.
• They lack the knowledge on how to care for patients with dementia and leave them to decline.
• The nurses and aides often act like patients and families are a bother when asking questions or for updates.
• They promise high-quality care, but the actual care received was nowhere near the promises.
• Some reviewers urge others not to choose Concord and to go somewhere else.

Review

Concord Healthcare and Rehabilitation Center in Lakewood excels for families seeking a rehab-focused community where accelerated therapy and hands-on nursing care are the primary goals. It is best suited for seniors who are returning from surgery, recovering from a stroke, or needing a structured program to regain mobility and independence. The facility consistently earns praise for a warm, open environment, strong therapy teams, and a culture of teamwork that keeps residents moving toward discharge and home. Families that want clear, active involvement in care planning will find a facility that welcomes questions and provides frequent touchpoints to stay aligned on progress.

Those considering alternatives should be mindful of two realities surfaced in the reviews. First, dementia and memory-care needs may require closer scrutiny of the facility's specialized offerings; several comments flag concerns about dementia-specific knowledge and approaches, suggesting that memory-care focused communities could be a better fit for residents with significant cognitive needs. Second, while the vast majority of feedback is glowing, a minority of reviewers mentioned gaps in certain day-to-day experiences - perceived delays, occasional "runaround" in communication, and comments about staffing levels such as CNAs - so families that prioritize ultra-consistent staffing ratios or highly specialized dementia protocols may want to compare peers before committing.

The strongest positives are practical and well-aligned with the needs of rehab-focused families. The therapy program is repeatedly described as top-notch, with physical therapists who are enthusiastic, expert, and capable of delivering tangible gains in mobility. Nursing and aide teams are lauded for professionalism, empathy, and a patient-centered approach - staff who know residents by name, respond quickly when help is needed, and coordinate with therapists to maintain steady progress. Administrative and social-work support also stands out: admissions staff who smooth the transition, social workers who organize care plans and follow-up, and a DON and senior leaders who emphasize dignity, respect, and ongoing communication with families. The atmosphere is consistently characterized as clean, welcoming, and well-maintained, with a kosher kitchen and nutrition program that families note positively as part of a comprehensive care experience.

Yet, the documented cons cannot be entirely ignored. A few reviews point to concerns about wound care leadership and occasional runaround from nursing staff, reminding families that experiences can vary by shift and unit. A small but noticeable strain appears in comments about dementia care, with some families feeling that memory-care routines and trained approaches could be stronger. Several remarks mention a desire for more CNAs to ensure faster response times, and a handful of visitors report moments when updates or questions about progress felt less timely or thorough than hoped. Taken together, these caveats are real, but they tend to sit beside a landscape of overwhelmingly positive, long-term satisfaction rather than persistent, systemic failure.

When weighing the pros against the cons, Concord's rehab strengths generally offset the friction points for most families. The combination of effective therapy, attentive nursing, and robust care coordination translates into meaningful functional gains, often with residents regaining independence and returning home or moving to a lower level of care sooner than expected. The staff's evident commitment to patient dignity, the consistency of warm interactions, and the proactive involvement of social services create a resilient care ecosystem that reduces caregiver stress during a difficult transition. The few negatives - while important to monitor - do not systematically undermine the overall quality of care, particularly for those whose primary objective is rehabilitation and clear discharge planning.

Decision-making guidance is practical and direct. For families prioritizing short-term recovery and practical progress toward home, Concord stands out as a compelling option. Prospective residents should take time to observe therapy sessions, meet the therapy and nursing teams, and request a care planning conference early in the stay to set expectations and milestones. If dementia care is the central need, or if consistent staffing ratios and dementia-specific protocols are non-negotiable, it makes sense to compare with other communities that emphasize memory care and CNA coverage more intensively. In all other scenarios, families can proceed with confidence that Concord's blend of energetic rehabilitation, compassionate care, and open family communication positions it as one of the stronger choices in the Lakewood area for seniors needing recovery-focused, hands-on support.

This part of Lakewood, New Jersey, offers convenient access to a variety of healthcare services, including specialty physicians, hospitals, and pharmacies within a few miles radius. The presence of reputable medical facilities such as Shore Medical Specialists and Ocean Medical Center ensures easy access to quality healthcare for seniors. Additionally, the area provides a selection of dining options ranging from fast food chains like Chick-Fil-A and McDonald's to more upscale restaurants like Ikko Japanese Steak House and Cornerstone Kitchen & Tap. For recreational activities, there are nearby parks like Windward Beach Park for leisurely strolls or relaxation. The proximity to public transportation at Bay Head Station allows for easy travel throughout the region. Overall, this neighborhood offers a mix of amenities that cater to the needs and preferences of seniors looking for a comfortable and convenient living environment in Lakewood.

Physicians

• Shore Medical Specialists (2.2 miles)
• Iorio Plastic Surgery & Medspa (2.2 miles)
• Dr A Gupta- Cardiologist (2.3 miles)
• Cataract & Laser Institute PA (2.3 miles)
• Infectious Diseases Professionals (2.3 miles)
• Garden State Pain & Radiology Center (2.4 miles)
• Pineland Associates: Theresa Benecki, MD (2.4 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• McDonald's (2.6 miles)
• Chipotle Mexican Grill (2.7 miles)
• Ikko Japanese Steak House (2.8 miles)
• Taco Bell (3 miles)
• Cornerstone Kitchen & Tap (4.6 miles)
• Azzurro Pizzeria & Italian Grill (4.7 miles)

Hospitals

• Ocean Medical Center (2.5 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (5.8 miles)
• Meridian Health System (6.5 miles)

Pharmacies

• Rite Aid (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.1 miles)
• Parkway Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• Target Pharmacy (3.8 miles)
• Walgreens (3.9 miles)

Theaters

• AMC Brick Plaza 1 (2.8 miles)

Parks

• Windward Beach Park (4 miles)
• Angela Hibbard Dog Park (5.4 miles)
• Orchard Park (6.8 miles)

Transportation

• Bay Head Station (7 miles)

Cafes

• Green Planet Coffee Co. (7.2 miles)
• Starbucks (7.3 miles)