Ambient Home Care

Pros

• The caregiver provided by Ambient was kind, patient, and a great comfort to the family during a difficult time.
• Families expressed gratitude for the exceptional care their loved ones received from Ambient's aides, who became like family members.
• The representatives and office staff at Ambient were described as sweet, caring, and thorough in their communication of details.
• Many families felt reassured knowing that their loved ones were well taken care of by compassionate and loving caregivers from Ambient.
• Overall, customers praised Ambient Home Care as an excellent company that made a significant positive difference in their lives during challenging times.

Cons

• The caretaker provided an unacceptable level of care to the reviewer's 96-year-old mother, who needed 24-hour help.
• The caretaker drank directly from the orange juice and milk cartons, displaying a lack of professionalism.
• The caretaker spent excessive time cooking expensive meals for herself without offering any to the mother in care.
• The mother was given only instant soup and a slice of bread for a meal, indicating inadequate meal preparation.
• The caretaker rudely told the mother not to touch the food in the refrigerator because it belonged to her.
• The sheets were not changed by the caretaker during her employment.
• The caretaking experience ended with the caretaker leaving abruptly and rudely, saying "Get out of my way!"
• Despite being in business since 2008, Ambient Home Care has no ratings on major review websites or listings in BBB, raising concerns about its credibility.

Review

Ambient Home Care has garnered mixed reviews from families who have utilized their services, ranging from heartfelt gratitude to severe disappointment. Many families expressed overwhelming appreciation for the compassionate and attentive care provided by Ambient’s aides. For example, one family shared a touching experience regarding their father’s battle with cancer. Initially skeptical about bringing an aide into their father's life, they were relieved when the caregiver proved to be not only kind and patient but also instrumental in providing comfort during a profoundly difficult period. The family found solace knowing that their dad was cared for until his final moments, crediting Ambient with helping them navigate this emotional journey.

Another reviewer echoed these sentiments, praising Ambient for the aid's exceptional support during a critical time. When their mother required assistance after falling and subsequently entering rehabilitation, the family turned to Ambient based on a friend’s recommendation. They described the staff as friendly and knowledgeable, with one particular caregiver named Mary being lauded as nurturing and attentively helpful in managing daily routines for their mother. This reviewer expressed deep gratitude towards Ambient Home Care, stating that Mary had been nothing short of a godsend, emphasizing how comfortable they felt knowing their loved one was well taken care of.

Furthermore, a client highlighted how an aide became an integral part of her family, showcasing how deeply personal and supportive the relationships formed through Ambient can be. The client noted that her aide not only fulfilled all her needs but also brought warmth and companionship into her life. The outstanding support from the nursing staff further enhanced this client's positive experience, reinforcing perceptions of the company as reliable and dedicated to fostering meaningful engagements between caregivers and clients.

However, contrasting sharply against these positive experiences are accounts of significant dissatisfaction regarding care quality at Ambient Home Care. One disgruntled customer recounted harrowing incidents involving inadequate treatment delivered to her 96-year-old mother who needed round-the-clock assistance. Allegations included the caregiver consuming food directly from shared containers without regard for proper hygiene or etiquette. Moreover, it was reported that meals prepared by the caretaker were costly and not shared with her elderly charge despite being responsible for feeding her.

This same reviewer illustrated alarming neglect in caregiving duties; complaints included not changing bed linens or offering nutritious meals beyond instant soup and bread—practices she described as wholly unacceptable for someone requiring comprehensive care. The situation escalated when the caregiver abruptly left after two weeks while exhibiting rude behavior toward her mother. Such disheartening reports raise critical questions about staff training standards at Ambient Home Care.

The stark contrast between glowing testimonials and troubling accounts illustrates a concerning inconsistency within Ambient Home Care's service delivery model. While many clients laud its professionalism, kindness, and effective caregiving strategies—which reassured families during vulnerable times—the critical feedback underscores urgent areas needing attention related to staff conduct and adherence to care protocols.

In summary, while overall experiences suggest that numerous families have found comfort in the caregiving services offered by Ambient Home Care—particularly during challenging life transitions—there remain red flags that potential clients should consider seriously before engaging their services. It is vital for Ambient to address these discrepancies thoroughly to ensure all clients receive consistent quality care reflective of its best practices while maintaining transparency with prospective customers drawn in through warm endorsements amid warnings of negligence.

This part of Brick, New Jersey is a convenient and diverse area with a variety of amenities within close proximity. There is a range of dining options including fast food chains like McDonald's and Chick-Fil-A, as well as Ikko Japanese Steak House and Azzurro Pizzeria & Italian Grill for more upscale dining experiences. The area also offers medical services such as allergy and immunology, orthopaedic care, rheumatology, pain management, radiology, vascular care, and eye care. Additionally, there is a nearby hospital at Ocean Medical Center for any emergency medical needs. For leisure activities, residents can visit the AMC Brick Plaza theater or enjoy the outdoor spaces at Windward Beach Park or Angela Hibbard Dog Park. The availability of pharmacies like Walgreens and CVS Pharmacy offers convenient access to medications and healthcare supplies. Overall, this area provides a comfortable living environment with a mix of practical services and recreational options for seniors looking to settle in Brick, New Jersey.

Restaurants

• McDonald's (0.7 miles)
• Chipotle Mexican Grill (0.8 miles)
• Ikko Japanese Steak House (0.9 miles)
• Chick-Fil-A (0.9 miles)
• Taco Bell (1.2 miles)
• Azzurro Pizzeria & Italian Grill (3.1 miles)
• Tacoholics (3.6 miles)

Physicians

• Allergy and Immunology (0.8 miles)
• Seaview Orthopaedic & Medical Associates (0.9 miles)
• Brick Rheumatology (0.9 miles)
• Garden State Pain & Radiology Center (0.9 miles)
• Pineland Associates: Theresa Benecki, MD (1 miles)
• Jersey Coast Vascular Institute (1 miles)
• Jersey Shore Eyecare (1 miles)

Theaters

• AMC Brick Plaza 1 (1 miles)

Hospitals

• Ocean Medical Center (1 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (5.7 miles)

Pharmacies

• Walgreens (1.4 miles)
• Rite Aid (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (3.4 miles)
• Walgreens (3.7 miles)

Parks

• Windward Beach Park (2.2 miles)
• Angela Hibbard Dog Park (3.5 miles)
• Orchard Park (6.1 miles)

Transportation

• Bay Head Station (5.4 miles)

Cafes

• Starbucks (6.3 miles)
• Green Planet Coffee Co. (6.4 miles)

Places of Worship

• Presbyterian Church of Toms River (7.1 miles)