Laurelton Village

Pros

• The staff at Laurelton village, from management to caregivers, is generally exceptional and attentive.
• Cleanliness is a top priority at Laurelton, with staff consistently mopping and dusting.
• Residents can enjoy good food that they select from the menu, with accommodations made for individual preferences when needed.
• The nursing staff are described as professional and courteous, encouraging residents to ask questions about their care.
• Many reviews highlight the comfort and cleanliness of the rooms provided at Laurelton village.

Cons

• Some weekend staff at Laurelton lack the same values and work ethic as their day shift colleagues.
• Patients experienced serious issues, such as falling out of bed multiple times and having to be taken to the hospital.
• The nursing staff was inconsistent in their care, with instances of neglect regarding patients' pain management and hygiene.
• Communication from nurses was misleading, often contradicting information provided by CNAs.
• There was little to no outside activity for patients, resulting in them being isolated in their rooms throughout the day.
• A patient was heard yelling for help for several minutes without timely intervention from the nursing staff.
• The facility's overall rating by Medicare is only one star, indicating significant problems compared to other nearby facilities rated five stars.
• Patients experienced serious health complications due to inadequate care, including untreated infections and dehydration.
• It was difficult for family members to get adequate responses or solutions from administration regarding care concerns.
• Overall experiences were so negative that family members attempted to move their loved ones back to the hospital after just a short stay at Laurelton.

Review

Laurelton Village has elicited a spectrum of reviews, ranging from commendations on aspects of care to severe criticisms that reveal distressing shortcomings in patient management. From the outset, some reviewers appreciate the cleanliness and attentiveness of certain staff members. The facility is noted for its relentless commitment to hygiene; one reviewer emphasized that there always seemed to be someone mopping or dusting, providing an appealing environment during their stay while recovering from COVID-19. They also spoke highly of the nursing staff and aides, stating that they were generally attentive and responsive to inquiries. This sentiment is echoed by those who experienced good interactions with administrative staff who frequently checked in on residents.

However, contrasting these positive remarks are alarming accounts from other families whose loved ones received care at Laurelton Village. One family recounted a harrowing experience where their father fell out of bed twice on his first day and required multiple hospital visits due to inadequate supervision and support. This review highlighted a systemic issue in tracking patients? needs adequately, particularly concerning dietary restrictions for individuals facing appetite problems. The dissatisfaction culminated in them feeling compelled to move him back to the hospital after witnessing what they perceived as negligence.

Another particularly distressing set of comments came from a relative who detailed horrific experiences involving their loved one?s treatment at Laurelton Village. After being admitted post-surgery, this individual faced egregious lapses in care: nurses administering injections without proper sanitation measures led to bleeding incidents, while critical gastrointestinal symptoms went unexamined for days despite expressed concerns over pain and stool abnormalities. Ultimately, the patient was returned to the hospital severely dehydrated with untreated urinary tract infections (UTIs) as well as contracting C-Diff ? a significant indicator of potentially catastrophic neglect.

The frustrations did not stop there; communication breakdowns between nursing staff further complicated matters. Inconsistent reports regarding the patient's condition emerged between nurses and certified nursing assistants (CNAs), leaving family members bewildered about their loved one's actual status during their stay?an unsettling theme reflective of deeper operational dysfunction within Laurelton Village.

Moreover, there appeared to be insufficient engagement opportunities for residents outside of their rooms?leaving many isolated unless they were experiencing health crises warranting closer monitoring. A particularly alarming incident was reported where another resident's cries for help went unanswered until it became apparent that immediate intervention was necessary due to respiratory distress?a situation which underscores potential life-threatening consequences stemming from lackadaisical oversight by staff.

In conclusion, these reviews paint both sides of Laurelton Village: while some aspects such as cleanliness and certain competent staff behaviors garnered praise, serious deficiencies relating to direct patient care highlight critical areas needing urgent improvement. Comparisons drawn against other facilities suggest that despite enjoying occasional excellent service levels or relatively favorable conditions, Laurelton's substantial gaps in consistent quality control ultimately lead it towards an unfavorable reputation reflected in its subpar Medicare ratings. For families seeking quality rehabilitation or long-term care options for their loved ones, this facility may not meet required standards given the alarming testimonials shared by former patients' families?it serves as a cautionary tale worth heeding before making such significant decisions about healthcare accommodations.

Physicians

• Pineland Associates: Theresa Benecki, MD (0.1 miles)
• Thomas R Lake III MD FACS (0.1 miles)
• Garden State Pain & Radiology Center (0.1 miles)
• Ami (0.2 miles)
• Jersey Coast Vascular Institute (0.2 miles)
• Seaview Orthopaedic & Medical Associates (0.3 miles)
• Brick Rheumatology (0.3 miles)

Hospitals

• Ocean Medical Center (0.2 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (6.7 miles)

Pharmacies

• Walgreens (0.9 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Butler Pharmacy (3.3 miles)

Restaurants

• McDonald's (1.3 miles)
• Chipotle Mexican Grill (1.5 miles)
• Ikko Japanese Steak House (1.6 miles)
• Taco Bell (1.8 miles)
• Chick-Fil-A (1.9 miles)
• River Rock Restaurant & Marina Bar (2.8 miles)
• Harpoon Willy's (3 miles)

Theaters

• AMC Brick Plaza 1 (1.6 miles)

Parks

• Windward Beach Park (1.9 miles)
• Angela Hibbard Dog Park (3.6 miles)
• Orchard Park (5 miles)

Transportation

• Bay Head Station (4.6 miles)

Cafes

• Green Planet Coffee Co. (5.3 miles)
• Rook Coffee (6.8 miles)
• Starbucks (7.2 miles)