Complete Care At Laurelton
Save475 Jack Martin Boulevard, Brick, NJ 08724
For more information about senior living options: (844) 490-3973
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Laurelton Complete Care in Brick, NJ presents a facility that elicits a wide range of experiences from families and friends who visit and care for loved ones there. Across many reviews, the consistent thread is warmth and compassion from the care staff, a clean and inviting environment, and a strong emphasis on rehabilitation and getting residents back to home life whenever possible. Several families describe a notable improvement in communication and coordination after they or their relatives stepped in to advocate for their loved ones, suggesting that the experience can be significantly enhanced by active family involvement and persistent engagement with the administration.
Many reviewers highlight the first impression of the place as extremely welcoming. On the initial nights and days, staff are described as helpful, patient, and genuinely caring. Several people specifically credit the social workers and nursing team for easing transitions - whether from hospital to rehab or from rehab to a more permanent care plan. The presence of a supportive, responsive team seems to set the tone for the resident's stay, with particular praise often directed at the therapy department and the individuals who coordinate and deliver those services. The overall sentiment is that the facility can be a very positive and affirming environment when communication flows well and staff are proactive in meeting needs.
A centerpiece of Laurelton's appeal for many families is the rehabilitation and therapy program. The facility offers private rehab rooms and a therapy department that is described as dedicated and tireless in helping residents regain independence and safety for returning home. Therapists, aides, and coordinators are repeatedly mentioned as going above and beyond to keep residents engaged and moving toward their goals. Specific names surface repeatedly - Amanda (the Assistant Director of Nursing), Melissa (the social worker), Danielle, and others in therapy - who make a visible difference in the day-to-day experience. Families note that therapy is not only technically competent but delivered with encouragement, which can make the difference for someone who is recovering mobility or relearning daily activities.
Cleanliness and the overall environment receive frequent, high praise. Reviewers describe the facility as very clean, bright, and nicely maintained, with floors and common areas that look freshly cared for. The front desk staff, including individuals like Mary and MaryAnn, are singled out for making a positive first impression and for being consistently helpful. The lobby and corridors - along with the gym and other rehabilitation spaces - are commonly portrayed as inviting places where residents can focus on recovery in a calm, well-kept setting. Even guests who are visiting casually often remark on the clean, welcoming atmosphere, which reinforces a sense of safety and comfort for residents and families alike.
Within the community of staff, several standout relationships emerge. Administrators and nurses who are described as hands-on and accessible help to anchor the facility's daily operation. Positive anecdotes celebrate caregivers who connect with families beyond clinical tasks - checking in regularly on patients, explaining care plans, and coordinating with external providers. In particular, praise for Amanda (the ADON), Pam (a registered nurse), Melissa (the social worker), and Danielle (therapy and activity staff) appears repeatedly, highlighting a culture that values personalized attention and emotional support during difficult times, including after a loved one's passing. Families who experience this level of involvement often describe a sense of relief, noting that the clinical staff, social services, and activity teams work together to create a cohesive care experience.
Yet, the reviews do not present a uniformly flawless picture. Several entries raise concerns about leadership and coordination at times. Not all families felt they were treated with sufficient communication or responsiveness from administrators. There are pointed criticisms about the Leadership and Social Services not always being accessible when questions arose, with some reviewers feeling that they needed to press for answers rather than receiving them promptly. A common hospital-to-home transition issue mentioned by reviewers involves medication timing and adherence to doctor's orders; the concern that some medications were administered late or out of schedule suggests that, in peak times or understaffed periods, there can be lapses in follow-through. One particularly strong statement describes the facility as one to avoid due to very negative leadership and management perceptions, underscoring that experiences can vary widely within the same building.
Several reviews highlight the importance of staffing consistency and leadership presence, especially during nights and weekends. Suggestions for a more robust night and weekend management presence appear as a recurring theme, with families feeling that stronger on-site leadership could help catch and correct issues before they escalate. In one candid critique, a reviewer questions the overall quality of the facility despite the hard-working unit staff, calling for improvements in leadership accountability and care coordination. The spectrum of opinion thus ranges from "top notch," well-coordinated care with ongoing supportive relationships, to warnings that leadership gaps can undermine even excellent clinical care.
Overall, Laurelton Complete Care at Laurelton presents a facility where many families experience meaningful, positive outcomes through strong therapeutic programs, attentive nursing care, and a clean, welcoming environment. The most consistent praise centers on the dedicated staff who communicate with families, the quality of therapy and rehab services, and the everyday acts of kindness that help residents feel supported and valued. The most consistent cautions concern administrative accessibility and leadership effectiveness, with several reviewers urging prospective families to ask direct questions about communication protocols, care coordination, and medication timing, and to consider bringing concerns to administrators early to ensure alignment with a loved one's needs.
For families considering Laurelton, the mix of experiences suggests a facility capable of delivering compassionate, high-quality rehab and daily care when staff are engaged and families stay involved. It's worth visiting with questions ready about how care plans are communicated, how holidays and weekends are staffed, and how medication schedules are managed. Given the positive reports about therapy, cleanliness, and the personal dedication of several caregivers, Laurelton can be a strong choice for individuals seeking a rehabilitative environment with a caring team, provided that leadership engagement and clear, proactive communication are part of the care plan.
Complete Care at Laurelton is an assisted living community located in Brick, NJ. We offer a range of amenities and services designed to enhance the comfort and well-being of our residents. Our spacious and fully furnished apartments include private bathrooms and are equipped with cable or satellite TV and Wi-Fi/high-speed internet.
Our community operates transportation services for non-medical needs as well as transportation to doctors' appointments, ensuring that our residents can easily access essential services and maintain their independence. Additionally, we provide move-in coordination support to make the transition to our community as seamless as possible.
At Complete Care at Laurelton, we prioritize the physical and mental wellness of our residents. Our fitness room, wellness center, and outdoor spaces encourage an active lifestyle while our mental wellness program offers support for emotional well-being. Residents can also enjoy regular meals in our restaurant-style dining room, with special dietary restrictions accommodated.
We understand the importance of social engagement for overall happiness and have a variety of activities available to residents. These include resident-run activities, scheduled daily activities, fitness programs, planned day trips, and concierge services to help plan outings or events.
Our prime location in Brick allows for easy access to nearby parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that essential amenities are within reach while offering opportunities for recreational activities outside our community.
At Complete Care at Laurelton, we strive to provide a comfortable and enriching environment where residents can receive assistance with daily tasks such as bathing, dressing, transfers, medication management. Our 24-hour call system and supervision ensure that help is always readily available when needed.
Overall, Complete Care at Laurelton offers a comprehensive range of amenities and care services in a welcoming environment that promotes independence and quality of life for our residents.
Complete Care At Laurelton is located at 475 Jack Martin Boulevard, Brick, NJ 08724 in Ocean County, New Jersey
Complete Care At Laurelton on seniors.fyi includes 12 photos including images showing interior, exercise equipment, decor, living room, healthcare, gym, fitness, workout room, and more.
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