Concord Healthcare & Rehabilitation Center

963 Ocean Avenue, Lakewood, NJ 08701

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
89
4 stars
9
3 stars
0
2 stars
1
1 stars
1

Skilled Nursing Facility

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    Overall Review of Concord Healthcare & Rehabilitation Center

    Pros

    • pro The facility is clean and well staffed.
    • pro The food is good for what it is.
    • pro It has great climate control.
    • pro The physical therapy staff is enthusiastic and expert.
    • pro The staff are professional and considerate.
    • pro It was a fine healing experience.
    • pro The nurses on A Wing are the best anywhere.
    • pro The Concord facility staff were tremendously helpful, courteous, and caring.
    • pro The director of social services was especially helpful in coordinating care.
    • pro Emma in admissions went above and beyond to explain essential details.

    Cons

    • pro The lady in charge of wound care is Stinking foul nasty.
    • pro The nurses give you the runaround.
    • pro Please do not consider leaving your loved one to the care of Concord. They lack the knowledge on how to care for patients with dementia and instead leave them to decline.
    • pro They made a lot of promises of high quality of care when we took a tour of the facility but the actual care received was nowhere near the promises made.
    • pro The nurses and aides always acted like you are a bother when asking questions or for updates on the patient's progress.
    • pro My mother had a broken hip and the aide that came in to change the bedding didn't read the chart and was about to flip her to change the sheets.
    • pro Do yourself and your loved ones a big favor and go somewhere else.
    • pro The only I saw that could improve is more CNAS.

    Review

    Across the board, the impressions people share about Concord Rehab and the related Concord Healthcare & Rehabilitation Center point to a facility built on strong, compassionate caregiving, with an emphasis on teamwork, thorough communication, and a supportive environment for both patients and their families. Visitors describe a setting that feels clean, well staffed, and capable of delivering thoughtful rehabilitation and post-acute care. The tone of the comments is overwhelmingly positive, with repeated expressions of gratitude for the people who make the care experience meaningful.

    A central thread in the reviews is the caliber and dedication of the nursing and support staff. Many reviewers sing the praises of the nurses, aides, and CNAs, especially those stationed on A Wing, who are described as "the best anywhere" and consistently "friendly, at the top of their game." Specific names recur with appreciation: Judy in social services, Deby who tops off a patient's care, Christy the unit manager, Emma in admissions for her thorough explanations and tours, and Emma Scrib in the front office for contributing to a welcoming, well-run front-facing experience. Families note that staff members remember residents' names, spend time explaining care plans, and show consistent kindness and attentiveness, which helps loved ones feel confident in the daily care their family members receive.

    Therapy and medical care are highlighted as particular strengths. Reviewers repeatedly describe rehabilitation as top-notch, with physical therapy delivered by enthusiastic, expert therapists who motivate patients and help them regain function. The therapy experience is often framed as integrated with nursing and administration so that stays feel productive, not simply custodial. There are several anecdotes of successful recoveries and steady progress after surgeries, including hip replacements, and even stories of patients returning to stronger, more independent living with ongoing physician oversight provided by clinicians who are known to patients and families - such as Dr. Gilani, whose bedside manner left a lasting positive impression on both patients and their parents.

    Coordination of care and administrative support also stand out in many entries. Families appreciate administrative leaders like Josephine Celentano and Heather Cook for helping navigate what the facility can provide and how to plan for follow-on care. The social work team, including Nicole Floudas, is frequently singled out for their role in coordinating services, insurance matters, and transition plans. The comments reflect a culture of proactive communication - staff members calling when new medical needs arise and keeping families informed throughout the stay. Positive experiences are underscored by thanks to several staff members who helped with logistics or planning, from admissions to social services and beyond, reinforcing a sense that the facility operates as a cohesive team.

    The physical environment and daily life aspects receive positive notes as well. The facility is described as clean and well maintained, with a climate-controlled, comfortable ambiance and, for many, the added comforts of a single room. The setting is often described as bright and inviting, with mention of open spaces and a healing atmosphere created by natural light. Food quality and kitchen operations are praised, including the presence of a kosher kitchen, which is highlighted as part of the overall positive experience. Reviewers mention practical details that matter to families - the reliability of housekeeping, laundry, and maintenance staff, as well as the general sense that the day-to-day experience supports both dignity and well-being for residents.

    The overall sentiment from most reviewers is one of deep appreciation and willingness to recommend Concord Rehab to others. Expressions of gratitude are frequent and heartfelt - thanks for compassionate care, for everyday professionalism, and for making a stressful transition feel manageable. Several families emphasize their trust in the staff and physicians, noting that their loved ones have experienced not only physical improvement but also improved mood and comfort during rehabilitation. The repeated refrain is that Concord delivers respectful, person-centered care that families feel confident about during a vulnerable time.

    Not every voice is identical, however. One review offers a clear caution, pointing to concerns about dementia care and overall responsiveness in that area. The reviewer suggests that Concord may fall short when caring for patients with dementia, citing missed promises about quality and observers who felt they were treated as a bother when asking questions or seeking updates. They describe a situation where staff missed crucial cues in dementia care and were not as proactive as expected, including a caregiver who did not follow the chart correctly, leading to worry about safety. This perspective stands in contrast to the predominant positive sentiment and serves as a reminder that experiences can vary, particularly in areas as complex as dementia care.

    Taken together, the collection of reviews paints a portrait of a facility that is widely regarded for its strong nursing staff, comprehensive rehabilitation program, and coordinated, patient- and family-centered approach. The majority of reviewers highlight the teamwork, accessibility, and warmth of the Concord team - from administrators and social workers to therapists, nurses, and front-office staff - creating an environment that many families feel genuinely grateful to have chosen for their loved ones. While one review identifies potential gaps in dementia-specific care, the overall narrative is one of trust, respect, and high regard for the care team that tends to residents with dignity, attention, and continuity. If you are evaluating Concord Rehab, visiting and speaking with the therapy staff, nursing leadership, and social services team can provide a clear sense of how they approach care for your loved one and how the facility handles transitions, daily support, and specialized needs.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Concord Healthcare & Rehabilitation Center in Lakewood, NJ is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community boasts numerous amenities designed to enhance the quality of life for its residents. Residents can enjoy pampering themselves at the beauty salon or stay entertained with cable or satellite TV in their fully furnished living spaces. Community-operated transportation is available for outings and appointments, making it easy for residents to maintain an active lifestyle. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access.

    Meals are served in the elegant dining room, providing restaurant-style dining experiences with special attention given to dietary restrictions. Residents also have the convenience of a kitchenette in their own living spaces if they prefer to prepare meals on their own. Housekeeping services ensure a clean and tidy environment, while move-in coordination helps new residents settle in seamlessly.

    For recreational activities, residents have access to various facilities within the community such as a fitness room, gaming room, small library, and outdoor space where they can engage in physical exercise or relax amidst nature. The wellness center offers additional support for maintaining mental and physical health.

    Care services provided by Concord Healthcare & Rehabilitation Center include around-the-clock supervision and support through a 24-hour call system. Trained staff assist residents with daily tasks such as bathing and dressing as well as transfers when necessary. Medication management ensures that residents receive their required medications on time.

    The community encourages socialization and engagement through planned activities such as fitness programs, day trips, resident-run activities, and scheduled daily activities facilitated by concierge services. Additionally, nearby parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals provide convenient access to various essential amenities.

    Overall, Concord Healthcare & Rehabilitation Center provides a comfortable and caring environment where seniors can find assistance with daily tasks while enjoying an enriching lifestyle.

    Nearby Places of Interest

    Physicians

    • Iorio Plastic Surgery & Medspa (2.2 miles)
    • Shore Medical Specialists (2.2 miles)
    • Dr A Gupta- Cardiologist (2.3 miles)
    • Garden State Pain & Radiology Center (2.4 miles)
    • Pineland Associates: Theresa Benecki, MD (2.4 miles)
    • Cataract & Laser Institute PA (2.4 miles)
    • Infectious Diseases Professionals (2.4 miles)

    Restaurants

    • Chick-Fil-A (2.3 miles)
    • McDonald's (2.6 miles)
    • Chipotle Mexican Grill (2.7 miles)
    • Ikko Japanese Steak House (2.8 miles)
    • Taco Bell (3.1 miles)
    • Cornerstone Kitchen & Tap (4.6 miles)
    • Azzurro Pizzeria & Italian Grill (4.7 miles)

    Hospitals

    • Ocean Medical Center (2.5 miles)
    • Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (5.9 miles)
    • Meridian Health System (6.5 miles)

    Pharmacies

    • Rite Aid (2.6 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (3.2 miles)
    • Parkway Pharmacy (3.5 miles)
    • Target Pharmacy (3.8 miles)
    • Walgreens (3.8 miles)
    • Walgreens (3.9 miles)

    Theaters

    • AMC Brick Plaza 1 (2.9 miles)

    Parks

    • Windward Beach Park (4.1 miles)
    • Angela Hibbard Dog Park (5.5 miles)
    • Orchard Park (6.7 miles)

    Transportation

    • Bay Head Station (7 miles)

    Cafes

    • Green Planet Coffee Co. (7.1 miles)
    • Starbucks (7.4 miles)

    Frequently Asked Questions

    Where is Concord Healthcare & Rehabilitation Center?

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