Overall Review of Concord Healthcare & Rehabilitation Center
differentiator4 reviews mention this
Around-the-clock response is praised
Residents and families describe reliable help during the day and night, including quick responses when they press for assistance.
Several families explicitly mention being covered across shifts, including someone with their loved one throughout the day and overnight. Others describe fast call-for-assistance response, with caregivers arriving quickly when help was needed. This lines up with the community’s support model that includes a 24-hour call system and 24-hour supervision.
common12 reviews mention this
Rehab and therapy support
Physical and rehab therapy is repeatedly described as effective, patient, and encouraging during recovery.
A consistent theme in the reviews is progress driven by therapy teams, with families crediting physical therapy and other rehab support for getting loved ones moving again. Residents and families also mention therapists being enthusiastic, patient, and skilled—especially after major events like hip replacement or strokes. The facility is also described as helping coordinate the overall rehab plan with frequent engagement from staff.
common40 reviews mention this
Staff are caring and coordinated
Across reviews, families describe a caring, attentive staff that keeps communication and care plans moving.
Many reviewers emphasize professional, considerate care and describe staff as friendly, compassionate, and responsive to questions and day-to-day needs. Several notes specifically highlight how nursing, therapy, social services, and administration coordinate together during admissions and longer stays. A small number of reviews raise negative experiences, but the larger pattern describes teamwork and follow-through during rehab and recovery.
common9 reviews mention this
Clean, well-kept facility impressions
Reviewers frequently mention a clean, neat environment that feels well maintained.
Multiple reviews describe the facility as clean and neat, including rooms and shared areas. Families also mention cleanliness details like bathrooms being stocked and rooms being kept garbage-free during visits. These comments also pair with frequent mentions of staff attentiveness and the facility feeling comfortable during stays.
common2 reviews mention this
Close to doctors and hospitals
Families mention physician involvement during care, and the area includes nearby specialists and hospitals.
Some reviewers specifically point to physician rounds or doctor involvement during recovery, including follow-up while the patient is at the facility. The surrounding area also includes nearby physician offices and a hospital option within a few miles, which supports convenient access for care coordination.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
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120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Private rooms in a well-located facility with easy access to parks, pharmacies, physicians, restaurants, theaters, and hospitals.
Comprehensive Guide to Medicare Coverage for Hospice Care
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being