963 Ocean Avenue, Lakewood, NJ 08701
For more information about senior living options: (844) 490-3973
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Across the board, the impressions people share about Concord Rehab and the related Concord Healthcare & Rehabilitation Center point to a facility built on strong, compassionate caregiving, with an emphasis on teamwork, thorough communication, and a supportive environment for both patients and their families. Visitors describe a setting that feels clean, well staffed, and capable of delivering thoughtful rehabilitation and post-acute care. The tone of the comments is overwhelmingly positive, with repeated expressions of gratitude for the people who make the care experience meaningful.
A central thread in the reviews is the caliber and dedication of the nursing and support staff. Many reviewers sing the praises of the nurses, aides, and CNAs, especially those stationed on A Wing, who are described as "the best anywhere" and consistently "friendly, at the top of their game." Specific names recur with appreciation: Judy in social services, Deby who tops off a patient's care, Christy the unit manager, Emma in admissions for her thorough explanations and tours, and Emma Scrib in the front office for contributing to a welcoming, well-run front-facing experience. Families note that staff members remember residents' names, spend time explaining care plans, and show consistent kindness and attentiveness, which helps loved ones feel confident in the daily care their family members receive.
Therapy and medical care are highlighted as particular strengths. Reviewers repeatedly describe rehabilitation as top-notch, with physical therapy delivered by enthusiastic, expert therapists who motivate patients and help them regain function. The therapy experience is often framed as integrated with nursing and administration so that stays feel productive, not simply custodial. There are several anecdotes of successful recoveries and steady progress after surgeries, including hip replacements, and even stories of patients returning to stronger, more independent living with ongoing physician oversight provided by clinicians who are known to patients and families - such as Dr. Gilani, whose bedside manner left a lasting positive impression on both patients and their parents.
Coordination of care and administrative support also stand out in many entries. Families appreciate administrative leaders like Josephine Celentano and Heather Cook for helping navigate what the facility can provide and how to plan for follow-on care. The social work team, including Nicole Floudas, is frequently singled out for their role in coordinating services, insurance matters, and transition plans. The comments reflect a culture of proactive communication - staff members calling when new medical needs arise and keeping families informed throughout the stay. Positive experiences are underscored by thanks to several staff members who helped with logistics or planning, from admissions to social services and beyond, reinforcing a sense that the facility operates as a cohesive team.
The physical environment and daily life aspects receive positive notes as well. The facility is described as clean and well maintained, with a climate-controlled, comfortable ambiance and, for many, the added comforts of a single room. The setting is often described as bright and inviting, with mention of open spaces and a healing atmosphere created by natural light. Food quality and kitchen operations are praised, including the presence of a kosher kitchen, which is highlighted as part of the overall positive experience. Reviewers mention practical details that matter to families - the reliability of housekeeping, laundry, and maintenance staff, as well as the general sense that the day-to-day experience supports both dignity and well-being for residents.
The overall sentiment from most reviewers is one of deep appreciation and willingness to recommend Concord Rehab to others. Expressions of gratitude are frequent and heartfelt - thanks for compassionate care, for everyday professionalism, and for making a stressful transition feel manageable. Several families emphasize their trust in the staff and physicians, noting that their loved ones have experienced not only physical improvement but also improved mood and comfort during rehabilitation. The repeated refrain is that Concord delivers respectful, person-centered care that families feel confident about during a vulnerable time.
Not every voice is identical, however. One review offers a clear caution, pointing to concerns about dementia care and overall responsiveness in that area. The reviewer suggests that Concord may fall short when caring for patients with dementia, citing missed promises about quality and observers who felt they were treated as a bother when asking questions or seeking updates. They describe a situation where staff missed crucial cues in dementia care and were not as proactive as expected, including a caregiver who did not follow the chart correctly, leading to worry about safety. This perspective stands in contrast to the predominant positive sentiment and serves as a reminder that experiences can vary, particularly in areas as complex as dementia care.
Taken together, the collection of reviews paints a portrait of a facility that is widely regarded for its strong nursing staff, comprehensive rehabilitation program, and coordinated, patient- and family-centered approach. The majority of reviewers highlight the teamwork, accessibility, and warmth of the Concord team - from administrators and social workers to therapists, nurses, and front-office staff - creating an environment that many families feel genuinely grateful to have chosen for their loved ones. While one review identifies potential gaps in dementia-specific care, the overall narrative is one of trust, respect, and high regard for the care team that tends to residents with dignity, attention, and continuity. If you are evaluating Concord Rehab, visiting and speaking with the therapy staff, nursing leadership, and social services team can provide a clear sense of how they approach care for your loved one and how the facility handles transitions, daily support, and specialized needs.
Concord Healthcare & Rehabilitation Center in Lakewood, NJ is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts numerous amenities designed to enhance the quality of life for its residents. Residents can enjoy pampering themselves at the beauty salon or stay entertained with cable or satellite TV in their fully furnished living spaces. Community-operated transportation is available for outings and appointments, making it easy for residents to maintain an active lifestyle. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access.
Meals are served in the elegant dining room, providing restaurant-style dining experiences with special attention given to dietary restrictions. Residents also have the convenience of a kitchenette in their own living spaces if they prefer to prepare meals on their own. Housekeeping services ensure a clean and tidy environment, while move-in coordination helps new residents settle in seamlessly.
For recreational activities, residents have access to various facilities within the community such as a fitness room, gaming room, small library, and outdoor space where they can engage in physical exercise or relax amidst nature. The wellness center offers additional support for maintaining mental and physical health.
Care services provided by Concord Healthcare & Rehabilitation Center include around-the-clock supervision and support through a 24-hour call system. Trained staff assist residents with daily tasks such as bathing and dressing as well as transfers when necessary. Medication management ensures that residents receive their required medications on time.
The community encourages socialization and engagement through planned activities such as fitness programs, day trips, resident-run activities, and scheduled daily activities facilitated by concierge services. Additionally, nearby parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals provide convenient access to various essential amenities.
Overall, Concord Healthcare & Rehabilitation Center provides a comfortable and caring environment where seniors can find assistance with daily tasks while enjoying an enriching lifestyle.
Concord Healthcare & Rehabilitation Center is located at 963 Ocean Avenue, Lakewood, NJ 08701 in Ocean County, New Jersey
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