FountainView Care Center

Pros

• The therapy department is excellent, and the patient made quick progress during their stay.
• The social worker is easy to reach and promptly addresses all concerns or questions.
• The staff at FountainView are kind and knowledgeable, providing a positive experience for patients.
• Meals are well-prepared and accommodating to dietary needs, with praise for the chef and kitchen staff.
• Cleanliness has improved significantly, contributing to a better overall environment for residents.
• Communication from nursing staff has improved, helping families feel more informed about their loved ones.
• Patients rave about the physical therapy services, noting the gentle and motivating approach of the therapists.
• Overall experiences have been described as great, highlighting good service from nurses and a supportive atmosphere.

Cons

• The communication was horrible, and the facility did not notify a parent for three days after the sister contracted Covid.
• The physical therapist discharged her before she was ready to be discharged.
• Staff sometimes did not come to help as quickly as the patient would have liked, and some staff members were abrupt.
• The cleanliness of the facility needs a lot of work, with issues like wet diapers being left on for two hours and cold meals being served.
• The activities offered were lacking, leaving the loved one bored during their stay.
• Overall staff care was described as not so great, with several complaints about communication and cleanliness.

Review

Fountainview has garnered a mixed bag of reviews, reflecting a wide spectrum of experiences from families and patients who have utilized its services. On one hand, there are numerous testimonies regarding the excellent care provided by the therapy department and staff. Many families shared their appreciation for how quickly their loved ones progressed in rehabilitation, highlighting the competence and dedication of the physical therapists. A recurring sentiment is gratitude towards the nursing staff, with reviewers remarking on their kindness, professionalism, and attentiveness to patient needs. In particular, several families noted that their loved ones received adequate food and maintained a good standard of cleanliness during their stay.

Positive experiences were not limited to therapy alone; social workers at Fountainview also received commendations for being approachable and responsive to family inquiries. One reviewer emphasized how easy it was to reach out for assistance and obtain timely updates about their relative's condition. Such attention to communication bolstered family confidence in the care being provided. Parents expressed relief knowing that their concerns were taken seriously and addressed promptly by staff members who seemed genuinely invested in patient welfare.

However, despite these glowing reviews from some families, contrasting narratives surfaced as well. A particularly poignant review detailed the tragic circumstances surrounding a sister’s death while under care at Fountainview during the COVID-19 pandemic. The lack of communication concerning her diagnosis was alarming; it took three days for family members to be informed after she tested positive for the virus. The reviewer criticized what they perceived as inadequate emergency response protocols, arguing that non-verbal patients should receive immediate medical evaluation if they show signs of distress or illness.

Another narrative painted a less favorable picture regarding immediate care needs and overall cleanliness within the facility. Families noted incidents where patients faced delayed responses when calling for assistance—one account revealing an individual left in discomfort for hours before help arrived. Issues related to hygiene standards such as dirty rooms or cold meals further compounded frustrations expressed by visitors during their time spent at Fountainview. These accounts suggest that while some segments of the staff demonstrated exceptional diligence, inconsistencies remained that affected overall quality of service.

Moreover, certain reviews pointed toward specific deficiencies in facility operations that went beyond individual care incidents. Patients reported dissatisfaction with meal options—though some enjoyed them, others reflected on bland tastes or unappealing presentations lacking balance in nutritional offerings. Furthermore, users expressed disappointment over insufficient follow-up care planning post-discharge—a point underscored by complaints about rushed meetings with administrative staff who appeared overwhelmed by logistics rather than empathetic engagement with patient families.

In conclusion, experiences at Fountainview are decidedly polarized; they showcase both remarkable successes in patient rehabilitation alongside critical areas needing improvement related to direct nursing care and operational consistency within various departments. Families navigating healthcare challenges seek assurance not just through clinical efficacy but also through emotional support and transparency which seems tenuous at times based on these accounts. For prospective patients considering Fountainview as a rehabilitation option moving forward, weighing both sets of testimonials may ultimately inform more comprehensive insights into the level—and breadth—of care offered within this facility.

This part of Lakewood, New Jersey offers a variety of medical services for seniors, including specialized physicians such as cardiologists, urologists, and infectious disease professionals within close proximity. There are several pharmacies nearby for convenient access to medications. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants for a variety of meal choices. The area also has a movie theater and parks for entertainment and outdoor activities. Close by are hospitals and a specialized care center for any medical needs that may arise. Overall, this part of Lakewood provides essential amenities and services that cater to the needs of older adults considering senior living in the area.

Physicians

• Shore Medical Specialists (0.1 miles)
• Dr A Gupta- Cardiologist (0.2 miles)
• Cataract & Laser Institute PA (0.2 miles)
• Infectious Diseases Professionals (0.2 miles)
• Coastal Urology (0.6 miles)
• Garden State Pain & Radiology Center (4.3 miles)
• Seaview Orthopaedic & Medical Associates (4.3 miles)

Pharmacies

• Parkway Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• Westgate Pharmacy (2.3 miles)
• Rite Aid (3 miles)
• Target Pharmacy (3.9 miles)
• Rite Aid (4.5 miles)
• Rite Aid (4.7 miles)

Restaurants

• Cornerstone Kitchen & Tap (2.7 miles)
• Wendy's (3.1 miles)
• Chick-Fil-A (3.3 miles)
• McDonald's (4 miles)
• Chipotle Mexican Grill (4.1 miles)
• Ikko Japanese Steak House (4.1 miles)
• Taco Bell (4.2 miles)

Theaters

• AMC Brick Plaza 1 (4.2 miles)

Hospitals

• Ocean Medical Center (4.4 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (4.5 miles)
• Meridian Health System (5.5 miles)
• Community Medical Center For Kids & Family (7.5 miles)

Parks

• Windward Beach Park (5.7 miles)
• Angela Hibbard Dog Park (6.7 miles)

Cafes

• Starbucks (6.8 miles)

Places of Worship

• Presbyterian Church of Toms River (7.3 miles)