The Elms Care and Rehabilitation Center in Milford, NH
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71 Elm St., Milford, NH 03055
For more information about senior living options: (844) 490-3973
The Elms Care and Rehabilitation Center presents a pricing structure that is notably higher than both the county and state averages. For semi-private rooms, residents can expect to pay $8,374 per month, significantly exceeding Hillsborough County's average of $5,712 and New Hampshire's state figure of $4,881. Similarly, the cost for private rooms at The Elms is set at $8,818, which again surpasses the county's average of $7,437 as well as the state's average of $5,170. This pricing reflects the center's commitment to providing high-quality care and services but positions it at a premium compared to local alternatives.
| Floor plans | The Elms Care and Rehabilitation Center | Hillsborough County | New Hampshire |
|---|---|---|---|
| Semi-Private | $8,374 | $5,712 | $4,881 |
| Private | $8,818 | $7,437 | $5,170 |
The team cares deeply about the residents and creates a warm, safe environment. The staff are incredibly kind, attentive, and knowledgeable, and they answer questions patiently. The environment at The Elms is warm, welcoming, and home-like. The facility is clean, well-maintained, and comfortable. The Elms provides exceptional care and a supportive environment for its residents. The staff treat residents like family and create a welcoming, extended-family atmosphere. The staff are friendly, helpful, and go out of their way to make residents happy. The residents appear well-groomed and happy, reflecting the care they receive. The Elms staff demonstrate professionalism, compassion, and effective communication. Paige is awesome.
The call system hadn't worked for ages, and no one answered or returned calls. Cleanliness and activities were almost non-existent, and there was very poor communication with administration. The roommate's loud TV was not addressed, leaving the resident upset about paying for it. Staff barely answered the phones, requiring repeated calls to reach a loved one. This place should be closed immediately. There was no therapy, no answer to the buzzer, medications were not on time or correct, and no one checked on residents. The food was terrible and cold, and the facility seemed unsafe and not clean. They were short-staffed, with daytime care lacking and only a night aide trying to fill the gaps.The Elms Care and Rehabilitation Center in Milford is best suited for families seeking a warm, home-like environment where caregivers know residents well and treat them like family. This community earns its strongest endorsement from a culture of genuine connection: staff who are consistently described as kind, attentive, and patient; a facility that feels lived-in rather than clinical; and a daily rhythm that emphasizes comfort, dignity, and respectful interaction. It is particularly well suited for long-term residents who value steady relationships with nurses, aides, and activity staff, and for families who want meaningful involvement in care planning and programming. Those whose priorities include top-tier rehab intensity, the newest building, or relentlessly rapid administrative responsiveness may want to consider alternatives.
On the positive side, the Elms earns high marks for the quality of its people and the atmosphere they create. Families frequently praise the staff for going above and beyond, with administrators and frontline workers alike displaying empathy, accessibility, and a willingness to listen. Residents often appear well-groomed, engaged in the moment, and connected to an active, home-centered routine. Cleanliness and maintenance are repeatedly cited as strong, with many remarking on a comfortable, welcoming environment that invites visits and social interaction. The presence of a proactive activities team - described as capable and devoted - helps sustain a sense of community and belonging, turning the facility into a supportive extended family for many residents.
Yet the reviews do not ignore tensions that recur in nursing-home operations. A persistent concern centers on communication and responsiveness: several families note delayed call-bell response times and slow or inconsistent phone coverage, particularly when administrative or nursing staff are stretched thin. These operational gaps sometimes color the experience, especially during peak moments when urgent needs arise. A few accounts also reference variability in the rehab and dining experiences, with some residents reporting meals or therapies that fall short of expectations, and others describing concerns about maintenance issues like bathroom cleanliness or the reliability of certain services. Such gaps tend to cluster around staffing pressures rather than the core philosophy of care.
These tensions do not erase the advantages, but they do test how the pros offset the cons. The Elms' strongest compensating force is the people who run and staff the building: compassionate, consistent caregivers who treat residents as individuals with histories, preferences, and dignity at the center of every decision. This relational strength keeps family members reassured even when logistics falter, and it often translates into high-quality day-to-day life for residents - personalized attention, respectful communication, and moments of genuine warmth that reinforce a sense of security and well-being. In short, the staff's heart and the home-like environment frequently counterbalance the friction created by staffing realities and occasional lapses in operations.
For families weighing options, certain realities push toward alternatives. Those requiring relentless, adaptable rehab services with predictable daily schedules and rapid problem-solving may find the Elms' variability harder to live with. Families who prioritize consistent, timely administrative communication or who demand higher-fidelity call-bell response may prefer a setting with larger, more structured support teams or a newer facility footprint. Similarly, if a resident's needs include robust activity programming with frequent, diverse enrichment opportunities or if meal quality in rehab is a priority, some other communities may offer clearer consistency. The Elms can still meet many expectations, but these are fair criteria to test during tours and trial stays.
Practical guidance for families considering The Elms is straightforward. Visit with a prepared focus on responsiveness: test the phone system, ask about typical call-bell follow-up times, and request examples of issue-resolution from recent weeks. Meet the activities director and unit manager to gauge how resident input is incorporated into daily life and care plans. Review staffing patterns, therapy availability, and the resident-to-staff ratio during peak hours. Finally, observe a transition moment - from intake to daily routines - to assess whether the care philosophy aligns with the loved one's needs and temperament. With its extraordinary culture of care and a strongly supportive staff backbone, The Elms remains a compelling choice for families prioritizing human connection and a home-like approach to long-term care.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Manchester (13 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.The Elms Care and Rehabilitation Center is a premier assisted living community located in the charming town of Milford, NH. With a focus on providing exceptional care and promoting a comfortable and engaging lifestyle, this facility offers a wide range of amenities and services to meet the unique needs of its residents.
Residents at The Elms can enjoy a variety of activities conveniently provided on-site, allowing them to socialize and engage with their peers in a vibrant and supportive environment. The community also boasts indoor and outdoor common areas, providing ample space for relaxation and recreation.
For those seeking respite or short-term stays, The Elms offers specialized care programs tailored to individual needs. The center features private accommodations that are designed to be wheelchair accessible, ensuring maximum comfort and convenience for all residents.
Dining at The Elms is an absolute delight, with a vegetarian menu available to cater to specific dietary preferences. The facility also offers incontinence care services, attentively addressing the needs of residents who require additional assistance in this area.
Located in close proximity to various amenities, The Elms provides easy access to two cafes, multiple parks, pharmacies, physicians' offices, restaurants, transportation options, and theaters. This ensures that residents have convenient opportunities for entertainment and outings within their local community.
Whether individuals are seeking quality long-term care or short-term support for recovery or rehabilitation, The Elms Care and Rehabilitation Center is dedicated to providing compassionate care in a comfortable setting.
The Elms Care and Rehabilitation Center presents a pricing structure that is notably higher than both the county and state averages. For semi-private rooms, residents can expect to pay $8,374 per month, significantly exceeding Hillsborough County's average of $5,712 and New Hampshire's state figure of $4,881. Similarly, the cost for private rooms at The Elms is set at $8,818, which again surpasses the county's average of $7,437 as well as the state's average of $5,170. This pricing reflects the center's commitment to providing high-quality care and services but positions it at a premium compared to local alternatives.
The Elms Care and Rehabilitation Center is located at 71 Elm St., Milford, NH 03055 in Hillsborough County, New Hampshire
The Elms Care and Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, windows, decor, landscaping, bedroom, trees, living room, assistance, and more.
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