The Elms Center
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71 Elm Street, Milford, NH 03055
For more information about senior living options: (844) 490-3973
The staff at The Elms are incredibly kind, attentive, and knowledgeable. The facility is clean, well-maintained, and comfortable with a home-like atmosphere. Interactions between staff and residents are positive, heartwarming, and respectful. Families feel included and well-informed, with excellent communication from the team. The Elms is highly recommended for high-quality nursing home care. The care provided is exceptional, with residents treated like family. The staff go above and beyond to ensure residents' happiness and well-being. The environment is warm, welcoming, and friendly, with meaningful activities that bring joy. The Elms has a compassionate and professional team that handles challenging times with care.
The resident's complaint about a roommate's loud TV was not addressed, and no action was taken. The phone system hadn't worked for ages, and no one answered or returned calls. Activities were almost non-existent. There was very poor communication with administration. One reviewer had to repeatedly call to reach their grandfather, indicating poor phone responsiveness. A resident was upset about paying for services when concerns weren't resolved. There was no response after texting a provided number.The Elms in Milford comes through in many voices as a place where warmth, safety, and a home-like environment are everyday realities. Across numerous visits and stories, the common thread is the sense that the moment you walk in, you're welcomed into a caring community. The atmosphere is consistently described as warm and welcoming from the start, with clean, well-maintained surroundings that feel comfortable and residential rather than clinical. This initial impression - of a homey, navigable space where attention to detail matters - remains a constant refrain in the reviews, setting the tone for the care that follows.
Once inside, the people make the difference. Reviewers repeatedly praise the staff for their kindness, attentiveness, and knowledge. The care team is described as patient and empathetic, taking the time to answer questions and reassure residents and families alike. The interactions among staff and residents are noted as positive and heartwarming, reinforcing the sense that The Elms is a place where people are treated with dignity and respect. The care is framed as thoughtful and thorough, with parents, grandparents, and other loved ones feeling supported by a team that genuinely wants the best for those in its care.
There are many specific affirmations about individual staff members who have left a meaningful impression. Names like Mckenzie, Paige, and Debbie (CMC) surface repeatedly as examples of outstanding communication and care. Stories recount how staff communicate openly with families, include them in decisions, and create a collaborative atmosphere. In one moving reflection, the writer notes how a staff member's thorough involvement in team meetings helped them feel included when decisions were made about a loved one's care. The sentiment is clear: when the staff are mentioned by name, it is because they stood out for going above and beyond in both competence and compassion. For families, these personal connections are a cornerstone of trust and reassurance.
The pandemic era and its challenges are acknowledged in several accounts, with reviewers describing how staff stepped up to support families even during difficult times. There are stories of staff acting as a bridge between the facility and home, maintaining communication and continuity of care when visiting was restricted. One heartfelt reminiscence describes how the care team, during a loved one's final months, remained compassionate and dedicated, helping families feel that their loved one was safe and cherished. In short, the Elms' culture of care - professional, compassionate, and people-centered - carried through even in hardship.
No facility is perfect for every reviewer, and a number of comments point to areas for improvement. Several voices report struggles with phone communication, noting that the phone system has not worked reliably and that calls or messages were not always returned. Complaints about responsiveness extend to concerns about noise control (for example, a roommate's television being loud) and follow-through on requests made to the unit manager or social workers. Some residents felt that questions or issues raised with administration did not receive timely resolution. These notes aren't the dominant theme, but they underscore an invitation to continuous improvement in how the Elms communicates and responds.
Beyond care and communication, many reviews highlight the quality of life elements that make The Elms feel like a thriving community. Residents and families alike speak to the activity programming and the overall sense of life being valued and celebrated. The staff's commitment to meaningful engagement is evident in comments about activities, themed days (such as patriotic events), and opportunities for residents to participate and connect with visitors. The sense of family life is reinforced by stories of residents being treated like members of a large, extended family - people are encouraged to visit, participate, and share in the daily rhythm of life at The Elms. Even when there are concerns, the prevailing note is one of appreciation for the people who bring energy, care, and joy to the residents' days.
Taken together, the collective voice paints The Elms as a facility that prioritizes warmth, professional care, and a supportive community. Many reviewers emphasize that while it may not be the fanciest building, it is the people - the nurses, aides, administrators, and volunteers - who make the Elms special. The care staff's dedication, the welcoming environment, and the opportunity for families to feel involved create a powerful sense of trust and gratitude. For anyone seeking a high-quality nursing home experience with a strong emphasis on compassion, communication, and a home-like atmosphere, The Elms emerges as a highly regarded option, where residents are cared for with dignity, treated like family, and supported by a team committed to their well-being.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (13 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Elms Center in Milford, NH is a fully equipped assisted living community that provides a comfortable and convenient living environment for seniors. With amenities like cable or satellite TV, Wi-Fi/high-speed internet, and telephone services, residents can stay connected with their loved ones and enjoy entertainment options at their fingertips.
The community offers spacious dining rooms where residents can enjoy their meals and accommodate special dietary restrictions. The kitchenette allows residents to prepare snacks or light meals as desired. Additionally, housekeeping services ensure that the apartments are kept clean and tidy.
Outdoor spaces and a garden provide the opportunity for residents to soak up the fresh air and enjoy nature. Scheduled daily activities keep residents engaged and entertained. For those with specific health needs, the Elms Center offers coordination with healthcare providers, diabetes diet management, medication management, mental wellness programs, as well as assistance with activities of daily living such as bathing, dressing, and transfers.
Residents at the Elms Center benefit from its convenient location in Milford. There are 2 cafes nearby where they can socialize or grab a quick bite. 1 park nearby provides a peaceful escape for leisurely walks or picnics. For any medical needs, there are 5 pharmacies located close by as well as 4 physicians available within the area. Transportation arrangements are also made for medical appointments.
With its extensive amenities and care services, the Elms Center in Milford offers seniors a supportive and enriching assisted living community that promotes independence while providing necessary assistance and resources for a fulfilling lifestyle.
The Elms Center is located at 71 Elm Street, Milford, NH 03055 in Hillsborough County, New Hampshire
The Elms Center on seniors.fyi includes 3 photos including images showing interior, bedroom, decor, windows, dining, living room, fireplace, television, and more.
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