Crestwood Center

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Crestwood Center Crestwood Center Crestwood Center

Crestwood Center

40 Crosby Street, Milford, NH 03055

For more information about senior living options: (844) 490-3973

2.6 from 5 reviews
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Skilled Nursing Facility

Overall Review of Crestwood Center

Pros

  • pro The staff at Crestwood Care was described as amazing, helping families navigate difficult times.
  • pro The reviewer found Crestwood Care to be very good and noted that their aunt was well taken care of by polite and nice staff.
  • pro The food at Crestwood was praised as being very good by one resident.
  • pro One reviewer mentioned that, despite initial reservations due to the facility's age, the staff quickly won over their sister with excellent care and support.
  • pro The reviewer felt that Crestwood Care was the best option they encountered compared to other facilities they had visited.

Cons

  • pro The nursing home staff is inadequate to handle elderly patients, particularly those with dementia or Alzheimer's disease.
  • pro Patients often sat in dirty diapers for extended periods after requesting help, indicating poor attention from the aides.
  • pro Some nurse aides were unprofessional, taunting patients and stealing their belongings.
  • pro A resident was found on the floor and did not regain consciousness, highlighting a lack of proper monitoring by staff.
  • pro There have been multiple falls reported in the facility, some resulting in fatalities.
  • pro The facility's administrator does not effectively address on-floor issues due to a lack of engagement outside of the office.
  • pro A patient received excessive pain medication without clear communication about their condition, leading to an unfortunate death.
  • pro Another patient was left unattended for hours after ringing a call button for assistance, demonstrating negligence in care.

Review

The experience of families with nursing homes can vary drastically, as evidenced by multiple reviews of Crestwood Care. While some families report positive experiences and commendable staff interactions, others describe shocking neglect and even devastating outcomes for their loved ones. The contrasting accounts signal an urgent need for comprehensive changes within the facility to ensure that all residents receive the dignified care they deserve.

One family’s journey through the care system highlighted significant shortfalls in staffing and response times. A child visiting daily for their mother discovered serious lapses in care, particularly concerning patients with dementia or Alzheimer’s disease. Issues included a shortened dinner hour that forced patients who needed extra time to rush through meals, leaving some feeling abandoned when nursing aides were more focused on administrative tasks than attending to resident needs. Disheartening reports indicated that some aides not only lacked compassion but engaged in mocking behavior towards residents, further exacerbating feelings of isolation among these vulnerable individuals.

Tragically, this lack of attentive care culminated in a heartbreaking incident where a resident was found unresponsive on the floor, leading to her death shortly thereafter. This event underscored systemic issues within the facility: inadequate monitoring and oversight led to preventable falls and injuries. The caregiver's failure to recognize signs of distress raised alarms about overall training—calling into question whether any real accountability existed. Families expecting compassionate caregiving throughout difficult transitions faced disillusionment when discovering stark realities lurking behind seemingly pleasant façades.

Conversely, other family members recounted experiences at Crestwood Care filled with warmth and support during incredibly challenging times. One review celebrated how initially hesitant residents onsite warmed up quickly due to the exceptional demeanor of the staff. They noted that caregivers provided necessary emotional and physical assistance amid severe health challenges like stage 4 lung cancer—a testament to the transformative potential of dedicated healthcare professionals who prioritize patient comfort and dignity above all else.

Similarly optimistic were stories describing satisfactory living conditions for relatives residing at Crestwood Care. Families expressed contentment over polite staff interactions; good food; adequate room accommodations; and a range of activities designed for resident engagement—even though some individuals chose not to participate actively in organized events. These positive narratives stand in stark contrast with alarming tales detailing negligence, demonstrating inconsistencies in care standards across different departments or shifts.

Yet another heart-wrenching account involved a resident whose condition deteriorated after being mismanaged medically at Crestwood during a supposed Physical Therapy stint following hospitalization for a blood clot. The primary goal seemed lost as medical teams instead prioritized pain management over rehabilitation, leading to confusion about treatment priorities amidst unforeseen terminal cancer diagnoses communicated poorly between staff and family members. This disconnect ultimately resulted in avoidable complications such as pneumonia—the tragic endgame stemming from mismanagement early on.

In light of these significantly divergent reviews, it is crucial for Crestwood Care’s administration to reevaluate their operational practices urgently if they hope to maintain trust within their community while improving quality standards across service delivery systems effectively. Concerns articulated by grieving families remain glaring reminders that every elderly individual's life has inherent value; accordingly, anything less than competent attentiveness is unacceptable at facilities entrusted with nurturing lives at their most vulnerable stages.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (13 miles away) Manchester (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestwood Center in Milford, NH is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The spacious apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Housekeeping services ensure that the living spaces are always clean and well-maintained.

The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. A dining room is available for communal meals, which can accommodate special dietary restrictions if needed. Additionally, meal preparation and service are provided for those who require assistance.

Crestwood Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive proper medical care. Medication management is available to ensure medication schedules are followed accurately.

A mental wellness program is in place to prioritize the emotional well-being of residents. This includes scheduled daily activities to keep residents engaged and entertained. Nearby amenities include two cafes, one park, five pharmacies, four physicians' offices, eight restaurants, transportation options for medical appointments, and theaters for entertainment purposes.

Overall, Crestwood Center provides a comfortable and supportive environment where seniors can receive the assistance they need while maintaining their independence and enjoying a vibrant social life within the local community.

Nearby Places of Interest

Restaurants

  • Wendy's (0.2 miles)
  • Grill603 (0.3 miles)
  • Windows on West Street (0.5 miles)
  • Subway (0.5 miles)
  • My Sister's Kitchen (0.7 miles)
  • Phil's Old-Fashioned BBQ (1.9 miles)
  • Copper Kettle To Go (3.8 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Rite Aid (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (6.5 miles)
  • CVS Pharmacy (6.9 miles)

Parks

  • Keyes Memorial Park (0.3 miles)
  • Merrimack Commons (9.4 miles)
  • Greeley Park (10.7 miles)
  • Edward Roy Memorial Park (10.9 miles)
  • Pack Monadnock Summit (11.1 miles)
  • Nuthin' But Good Times (11.2 miles)
  • Kids Kountry Playground (11.6 miles)

Cafes

  • Union Coffee Company (0.7 miles)
  • Hilltop Cafe (4.1 miles)
  • The Cozy Tea Cart (7.3 miles)
  • Buckley's Bakery & Cafe (7.4 miles)
  • Starbucks (8 miles)
  • Starbucks (9.7 miles)
  • The Inside Scoop (9.9 miles)

Physicians

  • Sj Family Medical Centers (1.5 miles)
  • Nashua Eye Associates (2 miles)
  • Gateway Pediatrics (3.1 miles)
  • Kajenski Carissa APRN (4.4 miles)
  • Wright & Associates Family Healthcare (5.4 miles)
  • Amherst Family Practice (5.7 miles)
  • Amherst Medical Associates (5.7 miles)

Theaters

  • Milford Drive-In Theater (1.9 miles)
  • Chunky's Cinema Pub - Nashua (9.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (2.8 miles)

Hospitals

  • Northeast Rehabilitation Hospital (6.4 miles)
  • St Joseph Adult Day Health Center (7.9 miles)

Places of Worship

  • Resurrection Parish (9.1 miles)
  • Temple Forest Monastery (9.2 miles)
  • Congregational Church of Temple (9.6 miles)

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