Crestwood Center in Milford, NH

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Crestwood Center Crestwood Center Crestwood Center

Crestwood Center in Milford, NH

40 Crosby Street, Milford, NH 03055

For more information about senior living options: (844) 490-3973

4.2 from 64 reviews
5 stars
45
4 stars
6
3 stars
2
2 stars
1
1 stars
10

Skilled Nursing Facility

Overall Review of Crestwood Center

Pros

  • pro The staff at Crestwood Center is consistently friendly, helpful, professional, and attentive.
  • pro The facility is noted for being very clean and well-maintained.
  • pro Residents feel cared for and treated like family by the Crestwood Center team.
  • pro The nurses and LNAs are described as first-rate and genuinely caring.
  • pro The activities department brings energy, joy, and engagement to residents.
  • pro Maggie is described as kind and professional during difficult times for families.
  • pro Ann M., an LPN, is highlighted as a caring and compassionate caregiver.
  • pro Crestwood Center provides exceptional, compassionate care that families appreciate.
  • pro It is described as a home-like environment that people would trust to care for their loved ones.

Cons

  • pro Crestwood Center failed to communicate adequately, leading to undiscovered health issues and later harm.
  • pro The facility is severely understaffed, with residents left in their own waste for long periods and call bells unanswered.
  • pro Some LNA staff taunted residents, argued with them, and even stole candy and other personal items.
  • pro A family described a relative's death in a shared room as not peaceful, due to a loud TV and ignored requests to lower the volume.
  • pro One reviewer claimed the center does not test blood sugar and should be shut down.
  • pro Residents were left in dirty diapers for over an hour after ringing for help.
  • pro A family alleged a patient was heavily medicated and misrepresented as being treated for terminal cancer.
  • pro The facility is old and in need of upgrades, and is not a good place to send loved ones.

Review

Crestwood Center in Milford, NH is best suited for families that prize a warm, hands-on caregiving culture and a rehab-oriented environment where staff regularly connect with residents and families. The prevailing notes describe a home-like atmosphere, with many reviews praising kindness, attentiveness, and respectful treatment from nurses, LPNs, aides, and therapists. For families seeking daily reassurance that staff know their loved one by name, respond promptly to needs, and guide rehabilitation with a personable touch, Crestwood delivers. The facility also suits residents who benefit from consistent human interaction, straightforward routines, and a care team that communicates with families and sustains a hopeful, encouraging tone during recovery.

Those who may want to consider alternatives are clear: if a modern, upscale campus with brand-new amenities is non-negotiable, Crestwood may fall short. If memory care for dementia requires specialized, highly structured programs, or if requiring consistent, across-the-board staffing with near-constant supervision is a priority, it's prudent to compare other options. For families with serious safety or quality-of-care imperatives, especially around end-of-life or hospice experiences, exploring facilities with stronger, more uniform oversight and documented safety metrics could be wise. In short, Crestwood is compelling for its human touch, but not the obvious match for every clinical or modern-amenities expectation.

The strongest pros center on people: the staff's warmth, professionalism, and genuine care consistently surface as a core strength. Cleanliness and a respectful, attentive ambience reinforce a sense of dignity for residents. Rehabilitation programs receive praise for the effort and engagement of therapists and nursing teams, with specific examples of staff going above and beyond to tailor care and support. Family members repeatedly highlight how communication, accessibility, and personal attention help residents regain confidence, participate in activities, and feel understood. These human and translational strengths do offset some facility drawbacks, providing a compelling case for Crestwood when the priority is compassionate, person-centered care.

On the other hand, several recurring concerns temper the otherwise positive picture. The building is described as dated, with wear that can make some residents and families question the long-term investment in comfort and function. Staffing pressures occasionally surface in reports of delayed responses or inconsistent coverage, and a few families recount troubling experiences around hospice and end-of-life care that left them unsettled. Food quality is not universally praised, and some reviewers note frustrating gaps in service, such as slow assistance during meals or call-button delays. Taken together, these issues are material enough to require careful due diligence and close monitoring by families.

To evaluate Crestwood effectively, prospective families should conduct a rigorous, practice-based inquiry during tours and stay-overs. Ask for current staffing ratios by shift, including weekends, and request concrete examples of how aides and nurses manage call-bell responsiveness. Inquire about dementia and memory-care accommodations, safety protocols, and how end-of-life care is coordinated with families and physicians. Sample the dining experience on different days, and observe the pace of care during peak times. Speak directly with residents and family members about communication quality, activity engagement, and whether the environment feels safe and dignified.

The bottom line is practical and clear. Crestwood Center offers a high-contact, compassionate care model that consistently earns praise for staff warmth, individualized attention, and rehab-focused support. Those advantages substantially offset the positives of an older, dated facility and some variability in staffing and safety outcomes - but only for families willing to tolerate that trade-off. If modern amenities, flawless safety records, and tightly controlled clinical oversight are non-negotiable, alternatives deserve serious consideration. For families prioritizing human connection, transparent communication, and proven rehab momentum, Crestwood remains a credible option, provided due diligence accompanies every step of the decision.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (13 miles away) Manchester (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestwood Center in Milford, NH is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The spacious apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Housekeeping services ensure that the living spaces are always clean and well-maintained.

The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. A dining room is available for communal meals, which can accommodate special dietary restrictions if needed. Additionally, meal preparation and service are provided for those who require assistance.

Crestwood Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive proper medical care. Medication management is available to ensure medication schedules are followed accurately.

A mental wellness program is in place to prioritize the emotional well-being of residents. This includes scheduled daily activities to keep residents engaged and entertained. Nearby amenities include two cafes, one park, five pharmacies, four physicians' offices, eight restaurants, transportation options for medical appointments, and theaters for entertainment purposes.

Overall, Crestwood Center provides a comfortable and supportive environment where seniors can receive the assistance they need while maintaining their independence and enjoying a vibrant social life within the local community.

Nearby Places of Interest

Restaurants

  • Wendy's (0.2 miles)
  • Grill603 (0.3 miles)
  • Windows on West Street (0.5 miles)
  • Subway (0.5 miles)
  • My Sister's Kitchen (0.7 miles)
  • Phil's Old-Fashioned BBQ (1.9 miles)
  • Copper Kettle To Go (3.8 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Rite Aid (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (6.5 miles)
  • CVS Pharmacy (6.9 miles)

Parks

  • Keyes Memorial Park (0.3 miles)
  • Merrimack Commons (9.4 miles)
  • Greeley Park (10.7 miles)
  • Edward Roy Memorial Park (10.9 miles)
  • Pack Monadnock Summit (11.1 miles)
  • Nuthin' But Good Times (11.2 miles)
  • Kids Kountry Playground (11.6 miles)

Cafes

  • Union Coffee Company (0.7 miles)
  • Hilltop Cafe (4.1 miles)
  • The Cozy Tea Cart (7.3 miles)
  • Buckley's Bakery & Cafe (7.4 miles)
  • Starbucks (8 miles)
  • Starbucks (9.7 miles)
  • The Inside Scoop (9.9 miles)

Physicians

  • Sj Family Medical Centers (1.5 miles)
  • Nashua Eye Associates (2 miles)
  • Gateway Pediatrics (3.1 miles)
  • Kajenski Carissa APRN (4.4 miles)
  • Wright & Associates Family Healthcare (5.4 miles)
  • Amherst Family Practice (5.7 miles)
  • Amherst Medical Associates (5.7 miles)

Theaters

  • Milford Drive-In Theater (1.9 miles)
  • Chunky's Cinema Pub - Nashua (9.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (2.8 miles)

Hospitals

  • Northeast Rehabilitation Hospital (6.4 miles)
  • St Joseph Adult Day Health Center (7.9 miles)

Places of Worship

  • Resurrection Parish (9.1 miles)
  • Temple Forest Monastery (9.2 miles)
  • Congregational Church of Temple (9.6 miles)

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