For more information about senior living options: (844) 490-3973
1.9 from 15 reviews
5 stars
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Skilled Nursing Facility
Harris Hill Center Costs & Pricing
At Harris Hill Center, the monthly cost for a private room is $7,230, which notably exceeds both the average costs in Merrimack County at $5,145 and the broader state figure of $5,170. This difference reflects not only the premium services and amenities offered by Harris Hill Center but also its commitment to providing a personalized and high-quality living environment for its residents. While the center's rates may be on the higher end compared to local and state averages, they often encompass enhanced care options and accommodations that ensure residents receive exceptional support tailored to their needs.
Floor plans
Harris Hill Center
Merrimack County
New Hampshire
Private
$7,230
$5,145
$5,170
Overall Review of Harris Hill Center
Pros
The facility made the resident feel at home in a private room, which was especially beneficial for someone with dementia.
The nursing staff, particularly the LPNs, were admired for their care and attention to the residents.
The center is considered one of the better options for elder care in Concord, particularly for short-term rehabilitation.
The rooms were noted to be kept clean and well-maintained.
Residents can often enjoy a comfortable atmosphere that makes them feel secure and cared for.
Cons
The facility is not trained to provide adequate care for individuals with dementia, leading to a nightmare experience for families.
There are consistent issues with cleanliness, as the place is described as disgusting, filthy, and smelly.
Staff frequently forget to deliver meals to patients and do not respond promptly to call buttons for assistance.
Administration and nursing staff appear unqualified or confused when dispensing medications, raising safety concerns.
The facility has poor communication and customer service, leaving families feeling ignored and unsupported in addressing their loved ones' needs.
Patients must wait excessively long periods (up to half an hour) for assistance from staff members.
The food quality is poor, being described as greasy and unsuitable for specific dietary needs.
Review
The reviews of the care facility, often referred to as HH, present a stark and divisive array of experiences that highlight both the severe shortcomings and occasional glimpses of commendable care within the establishment. Many families report distressingly inadequate support for loved ones suffering from conditions such as dementia. A recurring theme among dissatisfied reviewers is a lack of proper training among staff members to effectively handle those with behavioral issues associated with dementia. Multiple complaints were filed by family members about the unprofessional behavior exhibited by various staff levels, from nursing to administration, indicating an alarming gap in quality care and communication.
Horrifyingly detailed accounts reveal unsatisfactory living conditions for patients. Several reviewers described the environment as "disgusting," "filthy," and "smelly," painting a picture of neglect that raises serious concerns about hygiene standards at HH. Issues like bloody sheets going unchanged for days, forgotten meals, and unfulfilled requests for essential items underscore a troubling pattern of inattentiveness towards residents' basic needs. In one particularly harrowing instance, a patient was left waiting for assistance to use the bathroom late at night only to suffer an accident due to lack of response from caregivers. Such incidents evoke fears about neglect—a fear echoed by many who felt compelled to constantly monitor their loved ones due to the unreliable nature of staff responses.
On the other end of this spectrum are some positive experiences shared by families who found solace in their loved ones receiving compassionately delivered care despite systemic flaws. One reviewer reflected on exceptional warmth provided by staff who fostered a sense of home for their elderly mother, particularly appreciating how much attention was given to maintaining her comfort level while in a private room due to her dementia. Such anecdotal evidence suggests that there may exist pockets of adequate care practices within this facility; however, these instances seem overshadowed by numerous critiques regarding overall management quality and consistency in service delivery.
Serious concerns regarding medication administration circulated among multiple reviewers who noted instances where medications were improperly handled or dosages dangerously miscalculated—incidents that not only raised eyebrows but also instilled fear among families reliant on professional healthcare support during vulnerable times. In one alarming report, nurses seemed unconcerned while joking about delivering potentially lethal double doses—an action that reflects both negligence and a chilling dismissal of potential consequences affecting patient safety. It is critical for any medical facility to maintain rigorous standards around medication dispensing; lapses here could have dire implications for patients’ health outcomes.
Concerns extend not only toward emergency medical situations but also encompass broader issues related to staffing levels and responsiveness across all departments within HH. Many families reported experiencing long wait times when seeking assistance or services, which often stretched up to 30 minutes or more—a frustrating delay especially pertinent when immediate help is needed for older adults dealing with various health challenges. The failure to adequately address patient needs can create an atmosphere where loved ones feel trapped between helplessness and frustration while navigating their relatives' daily care routine.
In terms of overall environment suitability, contradictions arise regarding the living arrangements offered at HH compared to other local facilities—even those labeled more luxurious yet intense in scope than what some elders might require at advanced ages or during rehabilitation periods post-hospitalization. Reviewers noted that while there seems to be an understanding on-site pertaining toward cleanliness practices relative mainly towards private rooms versus shared accommodations—the aspect still remains contentious if permanent stays necessitate shared spaces devoid entirely of certain dignity amenities like individual bathrooms.
Ultimately, selecting suitable long-term care options requires diligent research into available facilities complete with comprehensive feedback—whether it be glowing testimonials highlighting genuinely caring moments against prevailing sentiments revealing unsettling truths lurking beneath surface-level interactions needing keen observation amidst bright promises crafted by marketing pursuits rather than rooted in lived experiences behind closed doors at these healing places intended primarily provide refuge during life’s twilight years fraught with uncertainty through compassionate engagement wherever possible!
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Manchester (18 miles away)
Care Services
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
The Harris Hill Center in Concord, NH is a fully furnished assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure residents stay connected and entertained.
Residents can enjoy delicious meals prepared by the staff in the dining room, with special dietary restrictions accommodated. The community also has a kitchenette available for residents who prefer to prepare their own meals. Housekeeping services are provided to keep apartments clean and tidy.
Outdoor space and gardens allow residents to enjoy the fresh air and natural surroundings. Additionally, there are scheduled daily activities to keep residents engaged and active.
The Harris Hill Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents take their medications correctly. The community coordinates with health care providers for any necessary medical care, including transportation arrangements for medical appointments.
A mental wellness program is in place to support emotional well-being. Special dietary restrictions are accommodated to meet individual needs.
Conveniently located near two cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals ensure that residents have easy access to essential services.
Overall, the Harris Hill Center is a welcoming assisted living community that provides excellent care services and amenities for seniors looking for support and convenience in Concord, NH.
Nearby Places of Interest
This part of Concord, New Hampshire offers a convenient and accessible location with a variety of amenities that cater to seniors. With multiple primary care physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare services. In addition, there are several restaurants nearby offering diverse dining options, as well as cafes for socializing and enjoying a cup of coffee. The area also boasts parks such as White Park and Grappone Park for leisurely strolls or picnics in nature. For those looking to travel, Concord Municipal Airport is just a short drive away. Overall, this neighborhood provides a balanced mix of healthcare facilities, dining options, recreational spaces, and transportation services for seniors seeking a comfortable and convenient living environment.
Physicians
Dartmouth-Hitchcock Concord Primary Care at Pillsbury Street (0.1 miles)
Concord Hospital Medical Group (0.5 miles)
Arvin Steve (1 miles)
Concord Otolaryngology Head & Neck Surgery Prof Association (1.1 miles)
Alliance Audiology (1.1 miles)
Kalnoki Kis Emese MD Emese Kalnoki, MD (1.4 miles)
At Harris Hill Center, the monthly cost for a private room is $7,230, which notably exceeds both the average costs in Merrimack County at $5,145 and the broader state figure of $5,170. This difference reflects not only the premium services and amenities offered by Harris Hill Center but also its commitment to providing a personalized and high-quality living environment for its residents. While the center's rates may be on the higher end compared to local and state averages, they often encompass enhanced care options and accommodations that ensure residents receive exceptional support tailored to their needs.
Harris Hill Center on seniors.fyi includes 7 photos including images showing interior, dining, windows, bedroom, healthcare, painting, place settings, living room, and more.
Nearby Communities
Concord Regional Vna
Concord, NH
Small, personalized assisted living with 24/7 supervision, furnished apartments, and dining options.
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