Concord Regional Vna in Concord, NH

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Concord Regional Vna in Concord, NH

30 Pillsbury Street, Concord, NH 03301

For more information about senior living options: (844) 490-3973

3.1 from 33 reviews
5 stars
17
4 stars
0
3 stars
1
2 stars
0
1 stars
15

Assisted Living

Overall Review of Concord Regional Vna

Pros

  • pro Granite VNA goes above and beyond; the staff are described as the cream of the crop.
  • pro Cindy and Suzanne are praised for their exceptional care.
  • pro The nurses and aides visiting the home are generally fantastic.
  • pro Concord VNA is great.
  • pro Laurie, Liesl, and Amy provided great care.
  • pro Kind, compassionate care and excellent communication with the referring physician greatly aided the recovery.
  • pro Caring, dedicated professionals help patients through difficult recovery journeys.
  • pro Eric (OT) and the PTs were wonderful, caring, and supportive in home care.
  • pro Dr. Devanny was pleased with the progress after six weeks.

Cons

  • pro The organization is the most disorganized, inefficient, and incompetent.
  • pro They rushed in to visit a disabled veteran without first verifying authorization and insurance, wasting his time and giving him false hope.
  • pro The intake specialist was incompetent to troubleshoot appointment issues, and the supervisor was unavailable.
  • pro There were no callbacks or appointments after the patient's release for several days.
  • pro The scheduling department is HORRENDOUS, often forgetting to call for schedule changes and failing to return calls.
  • pro The agency abandoned a longtime client, placing her in a life-threatening situation due to unreliable scheduling and staff changes.
  • pro The nurses harass families for no good reason and give medical advice that contradicts the doctor.
  • pro Laura is described as overbearing, unprofessional, and should be fired.
  • pro The end-of-life care was absolutely terrible, lacking compassion and professionalism.
  • pro The agency is accused of focusing on donations and state funding while doing less than the bare minimum.

Review

Concord Regional VNA is best suited for families pursuing thorough, in?home clinical care where a skilled team can make a meaningful difference in recovery or ongoing support. The agency's strongest value lies in its clinical capacities: capable nurses, physical and occupational therapists, and home-health aides who, when aligned, deliver compassionate, professional care that supports rehabilitation, medication management, and activity of daily living goals. For clients whose situation can hinge on expert hands-on therapy and clear communication with the patient's physician, this agency can be the difference between steady progress and stagnation.

Those who should consider alternatives are families that require rock?solid scheduling reliability and uniform staffing. The most persistent complaints center on administration and logistics - reliable visit timing, consistent caregivers, and timely follow-through. End-of-life scenarios, complex medical orders, or households that cannot tolerate frequent scheduling ambiguity may find the service insufficient. In these contexts, other home-health providers or VNAs with a demonstrably stable scheduling model and more predictable staffing may better safeguard continuity of care and peace of mind.

On the positive side, when the care team arrives, the benefits are tangible: patients report "top-notch" care from competent nurses and therapists, clear communication with the referring physician, and noticeable progress in recovery journeys. The strongest testimonials depict staff as dedicated professionals who genuinely support patients through demanding rehabilitation, helping families feel they are in capable hands. These wins do not simply reflect skill; they also signal a service culture that values patient welfare and professional collaboration.

Yet the main friction remains the scheduling and administrative machinery. Repeated lapses - missed or last-minute scheduling changes, inconsistent staff assignments, long waits for return calls, and difficulty coordinating with insurance and intake - undercut the clinical gains. Several families recount feeling abandoned when coverage was needed most, and there are troubling, lingering impressions of disorganization and minimal accountability. For families already juggling medical needs and daily life, these gaps can erode trust and undermine recovery momentum.

To decide with confidence, prospective clients should demand transparency around scheduling policies and staffing plans before enrollment. Key questions include: how far in advance are visits scheduled, who is the primary point of contact, and what is the protocol for back-up visits if a caregiver is unavailable? What is the average response time for urgent needs or insurance questions, and how many different caregivers are likely to visit the home? Establish a concrete, written plan for what happens if a nurse is a no?show, and insist on a trial period during which core staff and routine are tested. A realistic plan for coordinating with the patient's physician and with family members should be part of the contract.

In sum, Concord Regional VNA offers robust clinical capability and genuinely compassionate care when its team can operate smoothly. For families who can accept - and manage - the scheduling risks, the upside in clinical outcomes can justify the encounter. For those unable to tolerate variability and administrative gaps, exploring alternatives with a steadier scheduling track record and greater consistency is a prudent move. The right choice hinges on balancing the value placed on clinical excellence against the necessity of reliable, predictable home-based care.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (18 miles away) Manchester (18 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Concord Regional VNA in Concord, NH is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and home-like environment, with fully furnished apartments that include cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.

Residents have access to a dining room where they can enjoy delicious meals prepared by the community's professional chefs. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

Concord Regional VNA prioritizes the well-being of its residents by offering various care services such as 24-hour supervision, assistance with activities of daily living, bathing, dressing, and transfers. The experienced staff also assists with medication management and provides specialized diabetes diets when necessary.

To promote mental wellness and social interaction, the community offers resident-run activities as well as scheduled daily activities. Residents can also engage in reading at the small library or spend time outdoors in the garden or other outdoor spaces.

Concord Regional VNA is conveniently located near two cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This accessibility ensures that residents have easy access to essential amenities and services within close proximity.

Overall, Concord Regional VNA provides a supportive and enriching environment where residents can maintain their independence while receiving personalized care and assistance whenever needed.

Nearby Places of Interest

Physicians

  • Dartmouth-Hitchcock Concord Primary Care at Pillsbury Street (0.1 miles)
  • Concord Hospital Medical Group (0.6 miles)
  • Arvin Steve (0.9 miles)
  • Concord Otolaryngology Head & Neck Surgery Prof Association (1 miles)
  • Alliance Audiology (1 miles)
  • Kalnoki Kis Emese MD Emese Kalnoki, MD (1.4 miles)
  • Concord Urology (1.4 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • CVS Pharmacy (0.3 miles)
  • CVS Pharmacy (0.9 miles)
  • Rite Aid (1.3 miles)
  • The Prescription Center (1.4 miles)
  • Apothecary Express (1.9 miles)
  • Rite Aid (1.9 miles)

Restaurants

  • KFC (0.3 miles)
  • Tucker's (0.3 miles)
  • McDonald's (0.4 miles)
  • The Common Man (0.4 miles)
  • Hermanos Cocina Mexicana (0.8 miles)
  • Dos Amigos Burritos (0.9 miles)
  • Cheers Grille & Bar (0.9 miles)

Places of Worship

  • St John The Evangelist (0.5 miles)
  • Bow Mills United Methodist Church (1.4 miles)

Cafes

  • Revelstoke Coffee (1 miles)
  • Starbucks (3 miles)

Hospitals

  • Convenient Md Concord (1.1 miles)
  • Concord Hospital 5th Floor (1.4 miles)
  • Concord Ambulatory Surgery Center (1.9 miles)

Parks

  • White Park (1.2 miles)
  • Grappone Park (1.7 miles)
  • Rolfe Park (6.6 miles)
  • Bear Brook State Park (7.7 miles)
  • Donati Memorial Park (8 miles)

Transportation

  • cord Municipal Airport (CON) (1.5 miles)
  • Brigham Joe (2.9 miles)

Frequently Asked Questions

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Related Resources

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    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

  • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

    Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.