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3.1 from 35 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
0
1 stars
16
Overall Review of Concord Regional Vna
common11 reviews mention this
Compassionate care stands out
Residents frequently describe staff as compassionate and supportive.
Across many reviews, residents and families thank the staff for care that feels kind and considerate. Several comments also mention strong communication and encouragement during recovery. Even among the critical reviews, one notes no complaints about the professionalism of nurses and aides. Overall, the reviews repeatedly come back to the people providing day-to-day help and reassurance.
differentiator3 reviews mention this
Recovery support for daily living
Reviews describe hands-on recovery help for relearning daily tasks.
Some residents specifically describe relearning essential daily skills after discharge, with support that included nursing and therapy visits and realistic goal-setting. Others also describe recovery as a guided process, crediting therapists for progress and safety at home. This lines up with the kinds of daily-living assistance the community provides, including help with bathing, dressing, transfers, and meal preparation.
caveat5 reviews mention this
Scheduling reliability is inconsistent
Multiple reviews describe missed calls and unpredictable visit timing.
Several families report that scheduling communication breaks down, including forgetting to call about changes, not returning messages, and difficulty getting advance planning. Reviews also describe visits arriving with little notice, workers coming at unpredictable times, and services leaving the client without needed coverage. A few reviewers specifically mention the negative impact this had on keeping other appointments and receiving consistent care.
caveat2 reviews mention this
Hospice and end-of-life concerns
Some reviewers warn about end-of-life care quality.
Two reviews raise serious concerns about hospice services, including claims that staff did not act with compassion or listen to caregivers. One reviewer describes problems with medication-related handling and advocacy around placement, while another cautions families not to rely on the service for end-of-life care. These comments stand out as focused, negative experiences compared with reviews that are otherwise centered on supportive home care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Manchester (18 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dartmouth-Hitchcock Concord Primary Care at Pillsbury Street (0.1 miles)
Concord Hospital Medical Group (0.6 miles)
Arvin Steve (0.9 miles)
Concord Otolaryngology Head & Neck Surgery Prof Association (1 miles)
Alliance Audiology (1 miles)
Kalnoki Kis Emese MD Emese Kalnoki, MD (1.4 miles)
Concord Regional Vna on seniors.fyi includes 6 photos including images showing building, parking, entrance, modern architecture, office, architecture, exterior, windows, and more.
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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