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Alta Skilled Nursing And Rehabilitation Center in Reno, NV

Alta Skilled Nursing And Rehabilitation Center is a nursing home community in Reno, NV.

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Alta Skilled Nursing And Rehabilitation Center in Reno, NV

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  • Outdoors

    A stone sign with the word 'Alta', surrounded by landscaping and parked cars.

  • Building

    A sunny day view of a building with a parking lot and several cars in front.

  • Architecture

    A building with a driveway and columns on a sunny day.

  • Trees

    A stone wall sign with a logo and cars parked nearby, surrounded by landscaping.

  • Landscaping

    A sunny day view of a garden with a gazebo surrounded by trees and pathways.

  • Garden

    A scenic pergola in a well-maintained garden on a sunny day.

  • Entrance

    A building entrance with four white columns on a sunny day.

  • Outdoor

    A scenic outdoor pergola with benches surrounded by a garden setting.

  • Patio

    A sunny day view of a house with a well-maintained lawn and garden.

  • Grass

    A sunny landscape featuring a building with manicured lawns and trees.

  • Parking

    A sunny day with cars parked in front of a building surrounded by trees.

555 Hammill Lane, Reno, NV 89511

For more information about senior living options: (866) 208-4318

4 from 121 reviews
5 stars
87
4 stars
3
3 stars
3
2 stars
2
1 stars
26

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Overall Review of Alta Skilled Nursing And Rehabilitation Center

common 27 reviews mention this

Staff care draws strong praise

Residents and families frequently describe staff as caring, compassionate, and attentive.

Many reviews focus on how kind and supportive the staff felt during rehab or long stays, including nurses, CNAs, therapy, and dietary/housekeeping. Several people mention being helped quickly when questions came up, and others highlight the teamwork they saw among departments. A few reviewers also describe especially helpful individuals in admissions and the business office, framing the experience as guided and reassuring for families.

caveat 10 reviews mention this

Staffing concerns raise safety fears

Some residents and families report understaffing that affected supervision and follow-through.

Alongside praise, multiple reviews describe problems tied to staffing levels, including delayed response to call lights and inadequate supervision when patients needed help. A few reviews say care incidents were made worse by short staffing, ranging from falls to concerns about infections and medical follow-up. Taken together, the negative feedback consistently points to reliability and safety as the biggest concern.

common 16 reviews mention this

Admissions and paperwork support

Admissions and business office help is a frequent bright spot in the reviews.

Several reviews describe admissions and business office staff as making the transition easier, with clear answers and guidance for families. People name individuals and describe help with arranging a stay, handling questions, and navigating coverage or Medicaid-related paperwork. While this is mostly about the intake and coordination experience, it shows up often in how families explain why they chose to proceed or feel confident after admission.

common 14 reviews mention this

Rehab therapy and progress stand out

Therapy is repeatedly described as effective and supportive during rehab.

A number of reviews highlight PT/OT and therapy staff, describing them as professional, understanding, and focused on helping residents recover and regain mobility. Some reviewers say they improved quickly enough to shorten their rehab stay, while others describe being helped to get back to daily life. A smaller set of comments also frames therapy as the main strength even when other parts of the experience were less satisfying.

caveat 12 reviews mention this

Food quality is mixed

Food reviews range from praise for meal options to complaints about quality.

Several residents and families report positive experiences with food, describing it as good, palatable, or part of what made the stay feel manageable. Others describe issues like inconsistent quality or dissatisfaction with nutrition, and at least a couple mention difficulty with meal alternatives. Overall, dining appears to be an area where expectations vary by person and by day.

caveat 9 reviews mention this

Facility cleanliness and updates divide

Reviews are split on cleanliness and room condition.

Some reviewers describe the building as beautiful, clean, and recently renovated, with a modern feel and home-like comfort. Others report problems such as broken equipment or room details, plus mentions of shower-room condition and maintenance-related shortcomings. The contrast suggests cleanliness and upkeep may look different depending on wing, room, or timeframe.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 174 resident community capacity 174 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Reno Tahoe International (2 miles away) Reno Tahoe International (2 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Kiener Joseph L MD FACS (0.1 miles)
  • Digestive Health Center (0.2 miles)
  • Prospinal (0.2 miles)
  • Nevada Center for Reproductive Medicine (0.2 miles)
  • GYN Specialists of Reno (0.2 miles)
  • Allergy & Asthma Clinic Of Reno (0.3 miles)
  • Advanced Orthopedics (0.3 miles)

Pharmacies

  • Save Mart Supermarkets (0.3 miles)
  • Target Pharmacy (1 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Save Mart Supermarkets (2.5 miles)
  • Scolari's Food & Drug Company (2.7 miles)

Restaurants

  • Great Basin Brewing Co. (0.4 miles)
  • Raising Cane's Chicken Fingers (0.6 miles)
  • Applebee's (0.6 miles)
  • Sushi Minato (0.8 miles)
  • Sushi Bar on the sky terrace (1.1 miles)
  • King Buffet (1.1 miles)
  • Popeyes Louisiana Kitchen (1.3 miles)

Cafes

  • Perenn Bakery (0.4 miles)
  • Starbucks (0.6 miles)
  • The Cup CafĂ© (0.8 miles)
  • Starbucks (1.6 miles)
  • Magpie Coffee Roasters (2.5 miles)
  • Coffeebar (2.7 miles)
  • Bibo Coffee Company / Bibo Freddo Gelato (3.3 miles)

Hospitals

  • Behavioral Medicine Associates (0.6 miles)
  • Manor Care (1.8 miles)
  • Tahoe Pacific Hospital (3.1 miles)

Parks

  • Bartley Ranch Regional Park (0.7 miles)
  • Mira Loma Park Maintenance Shop (2.8 miles)
  • Village Green Park (3.2 miles)

Transportation

  • Reno Tahoe Rental Car (2.5 miles)
  • Hertz Rent A Car (2.5 miles)
  • Baggage Claim (2.5 miles)
  • Reno-Tahoe International Airport (RNO) (2.5 miles)
  • Escape Lounges (2.5 miles)
  • Terminal C (2.6 miles)
  • Enterprise Rent-A-Car (3.3 miles)

Frequently Asked Questions

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