Promenade on the River in Reno, NV

Pros

• The Promenade on the River is a beautiful and first-class retirement community.
• The rooms are very nice, well thought out, and beautifully maintained.
• The staff are friendly, courteous, and consistently helpful.
• The dining area is beautiful and offers river views.
• The facility features a swimming pool, hot tub, a gym, and numerous activities.
• The location is fantastic, with easy access to the Truckee River and the Riverwalk.
• The apartments have full kitchens and are clean and inviting.
• There are two dining venues (casual and formal) and a lounge, enhancing the social atmosphere.
• Transportation is available and there is an underground parking garage.
• The views of the river and the surrounding setting are stunning.

Cons

• There is no guest parking, which could be a serious concern since it relies on street parking and finding a spot at night can be difficult.
• Most of the rooms, at least the affordable ones, have no balcony and no private outdoor space.
• There is no medical care provided by the facility at all.
• The building is older and furnished with antiques, and the apartments are small.
• The monthly cost is expensive, given the size of the units.
• A couple of employees provided a negative experience that tarnished the overall impression.

Review

Promenade on the River in Reno is best suited for active, independent seniors who want a refined riverfront lifestyle with abundant on-site amenities and a built-in social rhythm. The setting along the Truckee River, easy access to the Riverwalk, and proximity to dining, theaters, and daily conveniences create a practical home base for residents who prize location and a bustling, self-directed cadence. The property is visually polished, with a welcoming dining room, generous common spaces, and apartments that feel like comfortable flats rather than institutional quarters. For those who expect a first-class atmosphere paired with ample social and recreational programming, Promenade on the River delivers a compelling package.

Those who should consider alternatives are clear: this is not a care-focused community. Seniors needing daily medical services, on-site assisted living, memory care, or continuous clinical oversight will likely outgrow Promenade's independent-living model. Parking realities are a practical concern for visitors, as guest parking is not readily available in the immediate area. Outdoor space in many entry-level units is limited or absent, and the grounds are modest compared with more garden-forward campuses. Also, even with a strong amenity set, the monthly price point is high enough to warrant comparison with other Reno options, especially for budget-driven families.

The strongest rationale to choose Promenade rests on the robust suite of living amenities and the strategic location. Residents benefit from multiple dining venues, a lively activity calendar, and indoor exercise facilities that include a heated pool and hot tub. A roof deck offers riverfront views, and a well-equipped library and garden areas round out the social and wellness infrastructure. Units often include full kitchens, a crucial feature for residents with particular dietary needs or shared meal preferences. Transportation services and underground parking add practical convenience for outings and visits, while the river-facing setting helps create a sense of place that is hard to beat in Reno.

However, several notable drawbacks temper the overall appeal. The property is an older build (dating to 2002), which translates into smaller floorplans and a lack of on-site grounds or outdoor space for many units. Guest parking is a recurring complaint, complicating visits from family and friends. Some reviews note that the most affordable apartments lack a balcony or private outdoor area, which can feel limiting for residents who value fresh-air access. Finally, the facility deliberately emphasizes independent living rather than in-house care, so families must plan for external support if daily assistance is needed, and the price tag can be steep relative to similar offerings elsewhere in the region.

Still, the practical advantages are meaningful and generally well-executed. Staff are repeatedly described as courteous, dependable, and experienced, with many team members having long tenures that translate into consistency and a sense of stability. The overall environment is well maintained, with polished interiors, clean rooms, and a customer-service orientation that shows in daily operations. For families prioritizing a river-adjacent lifestyle, the combination of in-house dining variety, social programming, and the option to hire external aides as needed creates a workable balance between independence and support. The occasional negative employee experience noted by a minority of reviewers should be weighed against a broad pattern of positive interactions and reliable service.

In the end, Promenade on the River stands as a high-end choice for active, independent seniors who want luxury, river views, and a strong amenity stack in a walkable Reno setting. It is less suitable for those requiring daily on-site care, or for households prioritizing private balconies, expansive outdoor space, and minimal parking friction. Pros offset several cons for many families: the location, the multi-restaurant dining scene, the heated pool and rooftop deck, comprehensive activity options, and the ability to bring in outside caregiving support when needed. For others - particularly those with tighter budgets, a strong preference for private outdoor space, or a need for immediate on-site medical services - the field is worth widening to include newer or more ground-focused campuses. The right match translates into a river-adjacent home with real social capital, where residents can stay engaged, comfortable, and connected to Reno's vibrant urban life.

This part of Reno, Nevada offers a convenient and accessible location for senior living, with various parks such as Wingfield Park and Idlewild Park providing opportunities for outdoor recreation and relaxation. There are also reputable physicians in the area, including Hansen Gerald V DDS and Reno Orthopaedic Clinic, ensuring quality medical care for residents. A variety of dining options are available nearby, from The Brewer's Cabinet to Golden Flower Vietnamese, catering to diverse tastes. Additionally, cafes like Too Soul Tea Co and Laughing Planet Cafe offer cozy spots to enjoy a cup of coffee or tea. For pharmacy needs, Sierra Health Mart Pharmacy and Walgreens are easily accessible. In case of emergencies, Renown Rehabilitation Hospital and Manor Care are within close proximity. Reliable transportation services such as Enterprise Rent-A-Car and Hertz Rent A Car provide convenience for seniors looking to explore the surrounding area. Overall, this part of Reno provides a well-rounded community with amenities suitable for senior living.

Parks

• Wingfield Park (0.2 miles)
• Idlewild Park (0.7 miles)
• Whitaker Park (0.7 miles)
• Rancho San Rafael Regional Park (1.6 miles)
• Sage Street Park (1.7 miles)
• Crissie Caughlin Park (2.1 miles)

Physicians

• Hansen Gerald V - Gerald V Hansen, DDS (0.2 miles)
• Hope Healthcare Services (0.3 miles)
• MYNT Cannabis Dispensary (0.5 miles)
• Reno Orthopaedic Clinic (0.6 miles)
• Reno Orthopaedic Occupational Therapy (0.6 miles)
• Killeen Thomas MD (0.6 miles)
• Center For Health Internal Med (0.6 miles)

Restaurants

• The Brewer's Cabinet (0.2 miles)
• Washoe Public House (0.2 miles)
• Top Deck Restaurant (0.4 miles)
• Gold-N-Silver Inn (0.5 miles)
• 101 Taiwanese Cuisine (0.5 miles)
• Taco Bell (0.5 miles)
• Golden Flower Vietnamese (0.5 miles)

Cafes

• Too Soul Tea Co (0.4 miles)
• Laughing Planet Cafe (0.6 miles)
• Bibo Coffee Company / Bibo Freddo Gelato (0.6 miles)
• Coffeebar (1 miles)
• Magpie Coffee Roasters (1.3 miles)
• Coffeebar McCarran (2.2 miles)
• Walden's Coffeehouse (2.4 miles)

Pharmacies

• Sierra Health Mart Pharmacy (0.5 miles)
• Save Mart Supermarkets (0.7 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Save Mart Supermarkets (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.4 miles)

Hospitals

• Renown Rehabilitation Hospital (1.4 miles)
• Duwell International (1.8 miles)
• Manor Care (2 miles)

Transportation

• Enterprise Rent-A-Car (2.3 miles)
• Hertz Rent A Car (2.4 miles)
• Reno Tahoe Rental Car (2.4 miles)