Mar-Von Senior Care
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300 La Rue Avenue, Reno, NV 89509
For more information about senior living options: (844) 490-3973
It was cool at first. The staff were clean and nice. There are some great places run by Asian residents in the United States.
The reviewer claims the facility withholds information. The reviewer reports the phone line was disconnected and describes the center as unprofessional and sketchy. The reviewer warns others not to send a family member, citing a D rating and near non-existent NV state licensing. The reviewer says the operation is run by staff of Asian descent and describes the staff as untrained and the place as nasty. The reviewer notes residents are not allowed to walk and that hot food was not provided despite the kitchen being nearby. The reviewer alleges high monthly costs (roughly $1,200 to $3,500) to secure "peace and quiet," implying families are pressured to place elders for financial reasons.The account unfolds as a troubling contrast between first impressions and subsequent experiences at a care facility. The writer begins by recalling a sense of optimism mixed with caution: a place that appeared clean and staffed by well-dressed personnel gave the impression of professionalism and safety. Yet that initial impression quickly clashes with a series of alarming concerns. The writer explains that their grandmother submitted an application to work there and that the facility had promised assistance for her work - an arrangement that seemed beneficial at the outset. However, within a week, signs of dysfunction emerged: the writer's grandmother stopped by every day but did not receive reliable communication or support, and the facility's phone line was reportedly disconnected when attempts were made to call. These early red flags contributed to a growing sense of unease and fear.
The writer, a 67-year-old man with a nursing background and an active lifestyle, describes themselves as highly alert, physically capable, and mentally engaged, with a long-standing interest in cooking and eating well. They emphasize their own health and fitness - standing about six feet tall, weighing around 185 pounds, with a first-degree black belt in two martial arts and training in Ju-Jitsu - and note a stroke in May 2015 with no lasting deficits apart from a stutter when speaking quickly. This background is used to frame their perspective: someone who values structure, safety, and clear communication, and who is quick to notice discrepancies when those expectations aren't met. Despite an initial positive impression - "Cool at first! Clean nice acting staff" - the writer soon characterizes the staff and management as untrustworthy and unprofessional, suggesting a significant gap between appearance and reality.
A large portion of the critique centers on perceived quality of care and staff training. The writer uses strongly negative language to describe the staff as "untrained" and the overall operation as "sketchy." They imply a racialized stereotype in describing the leadership as "ASIAN decent type," a phrase that reflects a troubling, offensive view embedded in the narrative. This line is followed by experiences that include being denied opportunities to walk freely, poor food service (a claim that hot meals were not delivered despite the kitchen being nearby), and a sense that staff did not genuinely engage with residents. The writer also recounts personal dissatisfaction with basic amenities and routine care, portraying the environment as rigid, dismissive, and unresponsive to the needs and dignity of residents.
Another major thread is the financial and regulatory concern surrounding the facility. The writer highlights what they describe as a troubling mismatch between the facility's advertised capacity and the reality of its operations. They reference a "D rating" and a claim of having "near no NV state LIC," suggesting to them that the establishment may be operating with insufficient licensure or oversight. The narrative frames the home as part of a larger pattern in Reno - "full of these type of Homes" - where older family members are placed in care facilities primarily for cost reasons rather than genuine concern for well-being. The pricing is laid out explicitly: monthly costs ranging from about $1,200 to $3,500, with the implication that lower-cost homes are pressuring families who lack strong family oversight to make placements for peace and quiet, sometimes in exchange for reduced accountability. The writer alleges a troubling dynamic in which veterans or other vulnerable individuals are funneled into such facilities, a situation they describe as the VA Hospital sending Veterans to these homes and deeming them as places for the sick.
The reviewer broadens the critique with a provocative and inflammatory set of statements about the cultural and ethnic dimensions of these facilities. They label certain establishments as "phillipino houses of pain POP" and suggest checking with REMSA (the Regional Emergency Medical Services Authority) for verification. While the core concern remains about the quality of care and the risk to loved ones, these lines reveal persistent stereotyping and an emotionally charged rhetoric that colors the entire assessment. The writer pairs these harsh judgments with a caveat that there are indeed well-run facilities led by Asian owners who are competent and ethical, ending with a pointed negative stance toward one entity identified as "MAR VON." The overall tone fluctuates between sharp criticism and cautious acknowledgment that some places do deserve praise, depending on who runs them and how they are managed.
Towards the end, the writer ties their concerns directly to their personal situation with their grandmother. They describe actively pursuing answers, including filing a missing person report, and express distress about the ongoing uncertainty. They recount attempts to verify information and the emotional weight of hearing their grandmother's name called in a context that did not feel transparent or trustworthy. The narrative thus culminates in a plea for accountability, reliability, and humane treatment, alongside a plea for families to be wary of seemingly polished facilities that may mask deeper problems. The closing sentiment reiterates a strong distrust of the so-called "Asian resident" leadership in this sector while acknowledging that not all facilities run by people from similar backgrounds are the same, and that there are reputable places within the same demographic.
In sum, the account presents a stark, emotionally charged critique of a care facility that promised assistance and safety but allegedly delivered inconsistent communication, questionable staffing, inadequate meal service, and poor oversight. The writer emphasizes the emotional toll of potential harm to a loved one, the financial pressures on families, and the urgent need for verification of licensure and regulatory compliance. The narrative also reveals a personal resolve to pursue truth and accountability in the face of unsettling uncertainties, reflecting a broader concern about the behavior of some elder-care facilities in the region and the vulnerabilities of elderly residents and their families who rely on them. If you're navigating a similar situation, consider consulting licensure databases, contacting state elder-care regulatory agencies, and seeking independent evaluations of care quality, while ensuring your family's safety and well-being remain the top priority.
18 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mar-Von Senior Care in Reno, NV is a skilled nursing facility that provides top-notch care and amenities for seniors. Our fully furnished facility offers a comfortable and inviting atmosphere for residents. With a beautiful garden and outdoor space, residents can enjoy the fresh air and natural surroundings.
We understand the importance of maintaining an active social life, which is why we offer scheduled daily activities to keep our residents engaged and entertained. From group outings to organized events, there is always something fun happening at Mar-Von Senior Care.
Our dedicated staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For those with specific dietary requirements, our skilled culinary team prepares meals according to special dietary restrictions such as diabetes diets.
At Mar-Von Senior Care, we prioritize the safety and well-being of our residents. Our staff manages medication and provides transportation arrangements for medical appointments. In case of emergencies, there are three hospitals nearby for immediate access to medical care.
Convenience is key at Mar-Von Senior Care. Our community boasts numerous amenities such as a dining room for communal meals and Wi-Fi/high-speed internet access to stay connected with loved ones. Housekeeping services ensure that living spaces are kept clean and tidy.
The surrounding area of Mar-Von Senior Care offers easy access to various amenities. With nine cafes, 6 parks, 7 pharmacies, 33 physicians, 35 restaurants, and 7 transportation options nearby, residents have plenty of options for entertainment and convenience.
Choose Mar-Von Senior Care in Reno, NV for exceptional skilled nursing care in a warm and welcoming environment.
This part of Reno, Nevada offers a variety of amenities and services that may be appealing to seniors looking for a vibrant community. With a selection of restaurants, cafes, and pharmacies within close proximity, residents can easily access dining options and essential healthcare services. The presence of parks such as Wingfield Park and Idlewild Park provides opportunities for outdoor recreation and relaxation. Additionally, the availability of medical facilities like Renown Rehabilitation Hospital and Manor Care ensures convenient healthcare access. For those needing transportation options, rental car services and the Reno-Tahoe International Airport are conveniently located nearby. Overall, this area combines convenience with recreational opportunities, making it a potentially attractive location for seniors seeking a comfortable and well-rounded living environment.
Mar-Von Senior Care is located at 300 La Rue Avenue, Reno, NV 89509 in Washoe County, Nevada
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