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4 from 26 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
1
1 stars
5
Overall Review of Right at Home of Reno
common18 reviews mention this
Caregivers feel genuinely caring
Caregivers and office staff are repeatedly described as compassionate, attentive, and respectful.
Many reviewers say the caregivers are caring and show up with patience and professionalism, including praise for how staff handle a parent’s needs in the home. Families also mention kind administrative support and being treated well over time. A smaller set of reviews takes the opposite view, describing disrespect, lack of compassion, and poor handling from the company.
common8 reviews mention this
Communication is a frequent focus
Residents and families often describe the team as responsive and timely with updates.
Several reviews highlight prompt communication, including being kept informed about visits and appointments, plus courteous, responsive interactions with coordinators. One reviewer also mentions phone coverage and help with scheduling details. Some negative feedback points to breakdowns in communication, such as not being notified when care would not be provided as planned.
caveat2 reviews mention this
Scheduling reliability can slip
A few reviewers report inconsistencies when visits are cancelled or the agreed schedule cannot be met.
While many families describe reliable support, a couple of reviews describe cancelled visits, inconsistent helpers, and unmet schedules. Those reviews also describe situations where the family was not notified in advance and care ended abruptly with directions to call another agency.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Reno Tahoe International (2 miles away)
Nearby Places of Interest
This part of Reno, Nevada, is a convenient and well-equipped area for senior living. With a variety of medical facilities nearby such as Physicians, Gynecologists of Reno, and Sierra Podiatry Associates, seniors can easily access healthcare services. There are also pharmacies like Save Mart Supermarkets and Walgreens in close proximity for medication needs. Numerous restaurants offer a range of dining options including Great Basin Brewing Co. and Raising Cane's Chicken Fingers. Additionally, cafes like Starbucks and Perenn Bakery provide comfortable spaces to enjoy a cup of coffee. Nearby parks such as Bartley Ranch Regional Park offer opportunities for outdoor recreation and relaxation. For transportation needs, Reno-Tahoe International Airport is conveniently located for easy travel access. Overall, this area provides seniors with essential amenities and services for a comfortable and convenient lifestyle.
Physicians
Gynecologists of Reno (0.1 miles)
Sierra Podiatry Associates (0.1 miles)
GYN Specialists of Reno (0.1 miles)
Nevada Center for Reproductive Medicine (0.1 miles)
Allergy & Asthma Clinic Of Reno (0.1 miles)
Pinecone Pediatrics (0.1 miles)
Ponderosa Pediatrics (0.1 miles)
Pharmacies
Save Mart Supermarkets (0.1 miles)
Walgreens (1.1 miles)
Target Pharmacy (1.3 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (2.1 miles)
Save Mart Supermarkets (2.2 miles)
Scolari's Food & Drug Company (2.8 miles)
Restaurants
Great Basin Brewing Co. (0.4 miles)
Applebee's (0.4 miles)
Raising Cane's Chicken Fingers (0.8 miles)
Sushi Bar on the sky terrace (0.9 miles)
King Buffet (1 miles)
Popeyes Louisiana Kitchen (1.1 miles)
Sushi Minato (1.1 miles)
Cafes
Starbucks (0.4 miles)
Perenn Bakery (0.6 miles)
The Cup Café (1.1 miles)
Starbucks (1.8 miles)
Magpie Coffee Roasters (2.3 miles)
Coffeebar (2.5 miles)
Bibo Coffee Company / Bibo Freddo Gelato (3 miles)
Parks
Bartley Ranch Regional Park (0.7 miles)
Mira Loma Park Maintenance Shop (2.9 miles)
Village Green Park (3 miles)
Hospitals
Behavioral Medicine Associates (0.9 miles)
Manor Care (1.5 miles)
Renown Rehabilitation Hospital (3.3 miles)
Transportation
Reno Tahoe Rental Car (2.3 miles)
Hertz Rent A Car (2.4 miles)
Baggage Claim (2.4 miles)
Reno-Tahoe International Airport (RNO) (2.4 miles)
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Reno Tahoe International (2 miles away)
Friendly, supportive staff in a welcoming, well-equipped setting.
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