Sage Creek Post-Acute

Pros

• The building at Sage Creek Post-Acute is clean and new.
• The nurses and aides at Sage Creek Post-Acute were really nice.
• The food at Sage Creek Post-Acute was pretty good.
• The layout of the facility at Sage Creek Post-Acute has about 60 individual rooms.
• The therapy area and gym at Sage Creek Post-Acute were okay.
• The staff at Sage Creek Post-Acute did a good job overall.
• The caregivers at Sage Creek Post-Acute were kind to the reviewer's husband.
• The cleaning staff at Sage Creek is constantly working to maintain cleanliness in the facility.

Cons

• The nursing staff at Sage Creek is ridiculous and doesn't give out medication on time.
• The care at Sage Creek is subpar and the staff is rude.
• The staff at Sage Creek gave the reviewer a complete runaround when trying to get information about their wife.
• The service and food at Sage Creek were marginal at best, with little food provided so that the reviewer was always hungry afterwards.
• Sage Creek submitted a $36,000 bill to a reviewer after falsely promising that their insurance would cover it.
• Communication and transfer of medications were poor at Sage Creek, causing frustration for a reviewer whose mother was receiving rehab there.
• The physical therapy promised by Sage Creek did not happen as expected for a reviewer's mother.
• A reviewer's mother died in the facility within 10 days, and the overall experience with the staff was unsatisfactory.
• A reviewer received a $25,000 bill for services not provided during the month their mother passed away at Sage Creek.
• The staffing on weekends at Sage Creek was lacking according to a reviewer's experience.

Review

Sage Creek Post-Acute facility has received mixed reviews from individuals who have experienced their services firsthand. While some expressed dissatisfaction with the overall care provided and the behavior of the nursing staff, others found the facility to be clean and appreciated the kindness of the nurses and aides.

One reviewer mentioned that the nursing staff at Sage Creek did not distribute medications on time, causing frustration and delays in receiving necessary treatment. They claimed that medication ordered for 9 a.m. was not administered until 2 a.m. the following morning, emphasizing that such a practice is unacceptable. This individual strongly advised against sending family members to this facility, stating that they do not provide adequate care and do very little for their patients.

Another reviewer shared their disappointment with their experience at Sage Creek while their wife was receiving care there. They described the level of care as subpar and criticized the staff for being rude. Furthermore, they expressed frustration over being given the runaround when seeking information about their wife's condition and test results, highlighting an apparent lack of transparency and communication.

A third reviewer recounted a negative experience where they were admitted to Sage Creek under false pretenses. They alleged that they were initially placed in quarantine unnecessarily but were eventually moved to another room once it was realized that they had received certain vaccinations. However, they then witnessed marginal service during their stay, including unsatisfactory food portions and extended waiting periods in dining areas without proper attention or interaction from staff members. To make matters worse, after 20 days, they were informed that their insurance did not cover the expenses incurred during their stay at Sage Creek, resulting in a $36,000 bill.

Another individual shared their disappointment with how Sage Creek handled their mother's rehabilitation process. The lack of communication between staff members and family led to missing medications upon transfer to another community as promised by Sage Creek. The family also raised concerns about false claims regarding physical therapy progress made by their mother before being transferred. Despite not being able to visit the facility due to COVID-19 restrictions, the family found it difficult to trust that their loved one was receiving adequate care.

On a more positive note, one reviewer praised the cleanliness of Sage Creek and found the building to be quite nice. They commended the consistent cleaning efforts and highlighted the presence of individual rooms as a desirable feature. The therapy area and gym were deemed satisfactory, and the nurses and aides were described as kind. However, this individual noted issues with understaffing on weekends, which could have been improved for better overall care.

In conclusion, feedback about Sage Creek Post-Acute is varied. While some reviewers expressed dissatisfaction with aspects such as medication distribution, staff behavior, communication problems, and billing issues, others appreciated the cleanliness of the facility and the kindness displayed by certain staff members. It is important for potential residents or their families to carefully consider these reviews before making a decision about choosing Sage Creek for their healthcare needs.

Restaurants

• Chick-Fil-A (0.1 miles)
• Village Pub & Poker (1.7 miles)
• The Cheesecake Factory (2.2 miles)
• Sonic Drive-In (3.4 miles)
• Timbers Bar & Grill (4.1 miles)
• Wendy's (4.4 miles)
• Raising Cane's Chicken Fingers (4.5 miles)

Hospitals

• Dignity Health - St. Rose Dominican Hospital, Siena Campus - Henderson, NV (0.4 miles)

Pharmacies

• Walgreens (0.7 miles)
• Smith's Food & Drug (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1 miles)
• Smith's Food & Drug (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (2 miles)

Physicians

• Shepherd Eye Center (1.4 miles)
• Siena Pediatrics (1.5 miles)
• Vivida Dermatology (3.1 miles)
• Clinical Neurology Specialists (3.3 miles)
• Nevada Eye Physicians (4.3 miles)
• Allcare for Women: Candance Leaphart St Cloud, DO, FACOG (4.3 miles)
• University Medical Center (5.8 miles)

Transportation

• Hertz Rent A Car (4.3 miles)
• Avis Rent A Car (4.3 miles)
• The Centurion Lounge (5.1 miles)
• Concourse D (5.1 miles)
• The Club (5.1 miles)
• Concourse C (5.2 miles)
• Southwest Airlines (5.3 miles)

Cafes

• Starbucks (4.4 miles)
• Dutch Bros Coffee (4.8 miles)
• Dutch Bros (5 miles)
• Starbucks (6.5 miles)

Parks

• Arroyo Grande Sports Complex (4.5 miles)
• Wally Wombats (5.9 miles)