2920 West Horizon Ridge Parkway, Henderson, NV 89052
For more information about senior living options: (844) 490-3973
The facility is very clean and well maintained. The staff are incredible and caring. They treated his father incredibly well. The dining room is very nice and the food is excellent. The move-in process is simple, and the staff are friendly, caring, and knowledgeable. The community feels like a real community, with friendly staff and residents who are easy to talk to. The staff are gracious and professional with memory-care residents. Christina Leeper is a true professional and a caring person toward residents. The facility provides great activities and transportation assistance. The care-givers bring a high quality of life to residents with warmth and attentiveness.
A reviewer stated that after leaving contact information, no one returned their calls, describing it as poor service. One reviewer said the food could be better. Another reviewer indicated they would not place their mother there due to poor service.The collection of experiences across Merrill Gardens and Truewood communities paints a consistent and compelling picture: these are places where residents and families feel genuinely welcomed, where staff treat people with warmth and respect, and where everyday life is designed to be nutritious, engaging, and comfortable. Review after review highlights a culture of kindness and attentiveness, with residents and their families often expressing gratitude for the way the teams know their names, remember their routines, and go above and beyond to make each day meaningful. Cleanliness, well-maintained spaces, and tasteful dining rooms contribute to an atmosphere that feels both homelike and thoughtfully cared for.
Several accounts center on beloved family members who settled into these communities and found consistent reassurance in the care they received. One reviewer describes their father moving into the facility and finding it clean, with a terrific apartment and an environment where every employee seemed incredible. They comment that staff members got to know their dad personally, provided excellent dining options, and offered transportation and a range of activities. The overall tone is one of relief and gratitude, with a sense that the father's quality of life had begun to improve through attentive care and social engagement.
Another family member shares that their dad recently joined the community and has quickly formed friendships, gaining weight in a healthy direction after being undernourished. They praise the simple, straightforward move-in process and describe staff as friendly, caring, and knowledgeable. The reviewer singles out a staff member named Jeremy for going the extra mile to secure the best possible outcome for the family. The narrative emphasizes an early-stage confidence that their dad will thrive and enjoy his time there, backed by a glowing endorsement of the staff's responsiveness and expertise.
Care for loved ones in memory care receives particular emphasis in several testimonials. One reviewer notes that their wife has been in memory care at Truewood and is treated with graciousness and professionalism by the team, with a special shout-out to Christina Leeper for her genuine care. Another account praises the overall memory care experience at Merrill Gardens, describing a staff that fixes hair and nails, attends to countless small details, and treats each resident with a level of compassion that feels otherworldly - an expression of love and care that the family finds deeply meaningful during a challenging time. In a separate memory care story, the staff, including the activities team led by Julie LeGrand, are credited with enhancing quality of life through inclusive activities, music, therapy pets, and constant vigilance to keep residents safe and engaged.
Beyond individual compliments, several reviews celebrate the general atmosphere of the communities as simple, beautiful, and deeply human. A reviewer calls the facility "simple and beautiful," noting that the staff exudes amazing customer service and a palpable passion for seniors. Another voice describes a place that feels like a true community rather than a sterile facility, where friendly staff work hard to meet residents' needs and where residents happily make new friends. In these reflections, the balance between warmth, comfort, and professional care stands out as a defining strength of the Merrill Gardens/Truewood family.
There are, however, a few notes of caution that acknowledge the real-world challenges of senior living. One reviewer recounts a frustrating experience with calling to leave information, only to feel ignored after multiple attempts. This stand-alone concern serves as a reminder that, even in highly regarded environments, responsiveness and timely follow-up are essential. Most other reviews, though, lean toward consistently positive experiences, but this single thread underscores the importance of dependable outreach and communication.
Several testimonials focus on longer-term satisfaction and ongoing advocacy. After five months in the community, one reviewer remains very pleased and offers a wholehearted recommendation. They describe a father or mother who continues to thrive under attentive care, with staff helping them adapt to a new lifestyle, enjoying meals, and participating in activities. Even when the feedback includes honest notes - such as a comment that the food could be better - the overall sentiment remains one of gratitude for the safety, companionship, and quality of life the community provides.
Across the narratives, specific staff members repeatedly surface as pillars of support: Lanie Spradlin, described as a standout, supportive director who helps families navigate transitions; Dawn, who provided a hospitable tour; Ryland, who made dining experiences feel like family; and the ever-present food team - celebrating dishes like trout, duck, and steak - whose offerings draw praise from guests who dine with their loved ones. The General Manager, along with the administrative team, is highlighted by families for clear communication, professionalism, and genuine care. In memory care, the compassion of Christina Leeper and the dedication of Gabi Popescu in guiding decisions for families going through difficult times are specifically acknowledged as exceptional.
In sum, the collection of reviews presents a cohesive portrait of Merrill Gardens and Truewood communities as places where senior living is expressed through high-quality care, vibrant social life, nutritious and satisfying dining, clean and welcoming environments, and a community-oriented spirit. The most powerful themes center on staff who listen, act with kindness, and form real connections with both residents and their families; on opportunities for residents to stay engaged through activities and transportation; and on the sense that these campuses are more like communities than institutions. While one comment on follow-up speed reminds us that every institution can improve, the prevailing narrative is one of gratitude, trust, and genuine appreciation for the people who make life brighter for aging loved ones.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Merrill Gardens At Siena Hills is an assisted living community located in Henderson, NV. Our community offers a variety of amenities to ensure the comfort and convenience of our residents. Each resident can enjoy access to cable or satellite TV in their fully furnished apartments, as well as Wi-Fi/high-speed internet for their entertainment needs. We provide housekeeping services to keep our residents' living spaces clean and tidy.
Residents can also take advantage of our dining room, where delicious meals are prepared and served daily. For those with special dietary restrictions, we are more than happy to accommodate their needs. Additionally, our kitchenettes allow residents the option to prepare snacks or small meals on their own.
The care services at Merrill Gardens At Siena Hills are designed to support our residents' wellbeing and independence. We offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff members coordinate with healthcare providers and assist with medication management.
We also prioritize mental wellness through our comprehensive mental wellness program. This program focuses on promoting emotional health and providing support for cognitive conditions such as dementia or Alzheimer's disease.
Transportation arrangements are available for medical appointments, ensuring that our residents can easily access necessary healthcare services. We have two cafes nearby for those looking to grab a coffee or a bite to eat outside of the community. Residents who enjoy spending time outdoors will appreciate the garden area and nearby parks.
Our location also boasts easy access to pharmacies, physicians' offices, restaurants, transportation options, and hospitals – making it convenient for both residents and their families.
At Merrill Gardens At Siena Hills, we strive to create a vibrant community where residents can maintain their independence while receiving the assistance they need. With numerous amenities, exceptional care services, and convenient location near various amenities in Henderson, NV, we offer a comfortable and enriching lifestyle for all of our residents.
Merrill Gardens At Siena Hills is located at 2920 West Horizon Ridge Parkway, Henderson, NV 89052 in Clark County, Nevada
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