Memory Lane Care Home

1024 Baily Ct., Carson City, NV 89706

For more information about senior living options: (844) 490-3973

3.8 from 13 reviews
5 stars
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Skilled Nursing Facility

Overall Review of Memory Lane Care Home

Pros

  • pro The staff at Carson Tahoe Expressions Memory Care are absolutely wonderful.
  • pro Their mom was shown love and respect.
  • pro The staff hugs the residents, reassures them, and says, "I love you."
  • pro Leanne, a wonderful caregiver, showed them around and answered all their questions.
  • pro The transition from CT Transitional Rehab to CT Expressions Memory Care was efficient, professional, and gentle.
  • pro The facility is new and beautiful, the food very good, and the staff is patient, kind, and caring.
  • pro The care shown to the mother at Expressions is exemplary.

Cons

  • pro One reviewer warned others not to leave their family members there, describing the staff as the rudest they had ever encountered and pulling their mother out after three days.
  • pro Another reviewer stated that staff were unreachable by phone, some sitting on their phones, and that a father was left unattended after collapsing in the bathroom and passed away, calling the place horrible.
  • pro An ex-employee claimed the facility is not a great establishment to be a part of and said management fired employees who reported elderly abuse to cover themselves.
  • pro A commenter alleged multiple instances of elderly abuse at the facility and questioned the safety of residents.

Review

There is a wide range of experiences reported for Carson Tahoe Expressions Memory Care and its related transition services, from glowing praise to deep disappointment. On one side, families describe a facility that feels new, well-maintained, and capable of delivering genuine warmth and connection. They talk about a calm, welcoming environment where the building itself is attractive, the food is good, and the staff are patient, kind, and caring. In these accounts, the place isn't just a care center - it feels like a community where residents are treated with respect and affection, and where the transition process is handled with sensitivity and professionalism.

Yet alongside the praise there are stark warnings and troubling anecdotes. One reviewer warns others emphatically not to place loved ones there, calling the staff the rudest they've encountered and recounting an experience that ended painfully on the third day after placing their mother. The statements are pointed: the facility looked nice and new, but the reviewer observed staff sitting and scrolling on their phones, with constant difficulties reaching anyone by phone and no return calls. The most devastating claim describes a father who was left unattended while collapsing in the bathroom and who subsequently passed away, capped with a blunt "HORRIBLE place!" The tone is urgent and fear-filled, urging others to reconsider.

Amid these stark contrasts, there are heartfelt testimonies about staff who are seen as transformative. Several reviewers describe the caregiving team as absolutely wonderful, emphasizing how their loved ones were shown love and respect - even when the residents could be difficult. There is a recurring image of staff hugging residents, reassuring them, and frequently saying "I love you," all while maintaining a focus on family needs and communication. One reviewer recalls meeting Leanne, a caregiver who gave an unprompted, thorough tour even without an appointment, answering questions and helping families feel seen and heard. After the mom became a resident, the team's warmth and willingness to reassure the family earned trust and deep appreciation.

The care staff are further portrayed through intimate moments that feel deeply personal. One account quotes a mother in bed reaching out to a nurse and thanking them, a small gesture that seemed to capture the quality of bedside attentiveness: a gentle, human connection that affirmed the care was more than routine. These moments are used to illustrate a consistent thread of kindness, patience, and professional competence that goes beyond basic duties, reinforcing a belief that the facility can provide meaningful quality of life for residents.

There are also internal contrasts, including a troubling perspective from an old employee. This individual warns that the establishment is not a great place to work or to entrust a loved one to, suggesting that while coworkers may be amazing, management failed to address concerns about elderly abuse and instead allegedly targeted those who reported issues. The accusation paints a picture of systemic problems at the leadership level, contrasting sharply with the more glowing praise of direct caregivers. It's a stark reminder that experiences can vary widely depending on who is involved and which part of the operation is being observed.

Against this backdrop, other voices emphasize growth and learning within the care team. One reviewer highlights personal development gained through interaction with PCAs and med techs, suggesting that these frontline professionals impart valuable techniques and knowledge. The sentiment shifts toward appreciation for the staff's competence and dedication, underscoring that the job's challenges can be met with professional growth and supportive coworkers. It's a portrait of a community where staff morale and ongoing training contribute to a higher standard of care.

The character of the facility also emerges in descriptions of daily life and the people who populate it. Revelations about the residents being "fun to be around" and the nurse?resident dynamics suggest an environment where social engagement and affectionate, respectful care are part of the daily routine. In these notices, the staff are not merely caregivers but companions who help residents feel valued, comfortable, and engaged. The sense of camaraderie among coworkers is repeatedly cited as a strong point, reinforcing that a positive workplace culture can translate into better experiences for residents and their families.

Finally, the narrative closes with a strong, cohesive testimonial about the transition process itself. Families describe a smooth and gentle pathway from home to CT Transitional Rehab and then to CT Expressions Memory Care. They credit the process with efficiency, professionalism, and emotional support - from the initial facility preview to the moment they entrusted their loved one for the first night. The staff's patience and integrity earned complete trust, and the overall experience is framed as having surpassed expectations. The most meaningful outcome, for many, was seeing their mom with a contented smile and the sense that she had earned a higher quality of life that families had prayed for.

In sum, the place evokes two very different reactions. For some, Carson Tahoe Expressions Memory Care represents a bright, welcoming, and deeply caring environment where residents are treated with dignity, caregivers are attentive, and families feel supported throughout a difficult journey. For others, the experience reveals painful gaps - issues with responsiveness, concerns about staff management, and troubling allegations that suggest a potential risk to vulnerable residents. The facility's potential is clear in the stories of compassionate care and heartfelt moments, but those possibilities coexist with warnings that invite careful consideration and thorough investigation by families seeking the best fit for their loved ones.

Features

Housing

  • 2 resident community capacity 2 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Reno Tahoe International (22 miles away) Reno Tahoe International (22 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Memory Lane Care Home is an exceptional assisted living community located in Carson City, NV. Our beautiful and spacious facility offers a range of amenities to ensure our residents' comfort and enjoyment.

Our dining room provides a welcoming atmosphere for residents to gather and enjoy delicious meals together. Each room in our care home is fully furnished, creating a cozy and comforting environment for our residents. Additionally, we have a lovely garden where residents can spend time outdoors surrounded by nature.

We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to keep our residents' rooms neat and tidy. Our team also assists with move-in coordination to ensure a smooth transition for new residents.

For those who enjoy spending time outdoors, we offer access to outdoor spaces where residents can relax, socialize, or engage in activities. We also understand the need to stay connected with loved ones and the outside world; therefore, we provide telephone services as well as Wi-Fi/high-speed internet access.

At Memory Lane Care Home, we prioritize the well-being of our residents by offering a range of care services. Our dedicated staff is available to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care such as diabetes diets for those who need it. Meal preparation and service are provided to ensure that our residents receive nutritious meals tailored to their dietary needs. Medication management is another essential service we offer to ensure that each resident takes their medications correctly and on time.

Residents can look forward to engaging in scheduled daily activities designed to promote socialization and stimulation. They have plenty of options for recreation outside the care home as well, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals all conveniently located nearby.

At Memory Lane Care Home in Carson City, NV, we are committed to providing exceptional care and support within a warm and supportive community setting.

Nearby Places of Interest

Parks

  • John Mankins Park (0.2 miles)
  • Mills Park (1.4 miles)
  • Sonoma Park (3.1 miles)
  • Washoe Lake State Park (6 miles)
  • Sunridge Park (6.3 miles)

Physicians

  • Sierra Nevada Ear, Nose & Throat (0.3 miles)
  • Children's Heart Center (0.3 miles)
  • Professional Billing Systems (0.3 miles)
  • Great Basin Imaging (0.3 miles)
  • Susan L. Knowles, MD (0.3 miles)
  • Dr Paul Douglas Manoukian, MD, MPH (0.3 miles)
  • Sierra Nevada Hearing Aid Center (0.3 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Save Mart Supermarkets (0.5 miles)
  • Medcare Pharmacy (0.6 miles)
  • Mike's Pharmacy (1 miles)
  • Smith's Food & Drug (1.2 miles)
  • Smith's (1.2 miles)
  • Walgreens (1.5 miles)

Restaurants

  • Burger King (0.5 miles)
  • McDonald's (0.5 miles)
  • Tito's Restaurants Fine Mexican Food (1.1 miles)
  • La Posada Real (1.1 miles)
  • Taco Bell (1.2 miles)
  • Garden Cafe at the Carson Nugget (1.2 miles)
  • The Union (1.3 miles)

Hospitals

  • Carson-Tahoe Hospital (0.8 miles)
  • Sierra Surgery Hospital (1.5 miles)
  • Renown Regional Medical Center (1.5 miles)
  • Lake Tahoe Nevada State Park (1.6 miles)
  • Carson Convalescent Center (2.2 miles)
  • Mountain View Care Center of C (3.5 miles)
  • Evergreen At Mountain View (3.5 miles)

Cafes

  • LA Bakery (0.9 miles)
  • Starbucks (1.4 miles)
  • Comma Coffee (1.5 miles)
  • Dutch Bros Coffee (1.7 miles)
  • Dutch Bros (1.9 miles)
  • Dutch Bros Coffee (4.1 miles)

Frequently Asked Questions

Where is Memory Lane Care Home?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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