Mountain View Care Center - Boulder City
Save601 Adams Boulevard, Boulder City, NV 89005
For more information about senior living options: (844) 490-3973
The current management staff is highly praised for their willingness to assist residents, family members, and staff with any issues. The facility has taken extra measures to ensure the safety of their residents and staff during the COVID pandemic. Despite past challenges, the facility has worked hard to overcome them and has made positive changes that were long overdue. The building is described as very clean and odor-free, despite being older. The facility's dedication to renovations and upgrades gives hope for improvement in the future. Although not personally experienced by the reviewer, the staff's receptiveness to changes is mentioned as a positive attribute of the facility.
The facility has had a string of bad luck in the past and management did not care. The smell in the place is horrible and the staff is far from friendly. It is so hard to get a hold of their family member, with no answer when calling. The staff uses curse words and acts unprofessionally. The facility smells poor always. The nurses on staff are not very friendly or helpful. When they try to call and reach their sister, there is no answer on the nurses' line as well as the resident phone. Their sister does not receive a special tray despite being diabetic, and she receives desserts with sugar that she should not have. Overall, they have had a bad experience at this facility.This facility has had its fair share of challenges in the past, but under the current management, it has experienced a significant turnaround. The previous management seemed indifferent to the problems faced by both residents and staff. However, the current staff is described as awesome, always ready to assist residents, family members, and fellow staff with any concerns that arise.
One notable aspect of the new management is their willingness to embrace necessary changes that were long overdue. They have shown a receptiveness to feedback and have taken proactive steps to address issues that were previously overlooked. This proactive approach became even more evident during the COVID-19 pandemic when they went above and beyond to ensure the safety of their residents and staff members.
Prior to visitor restrictions being put in place, this facility was known for consistently being on top of their game. The staff's commitment to providing quality care was impressive, fostering trust among residents and their families. Although there have been setbacks along the way, it is clear that genuine effort has been made to overcome these obstacles.
While this facility may be housed in an older building, it is commendable that they prioritize cleanliness and hygiene. Multiple reviews mention the absence of odors and overall cleanliness within the premises. This is crucial for maintaining a comfortable living environment for the residents.
Unfortunately, not all reviewers' experiences align with the positive feedback mentioned earlier. Some highlight issues such as a persistent unpleasant smell in certain areas of the facility. They express concerns about cleanliness standards not being up to par despite ongoing renovations and upgrades designed to address these issues.
Another complaint centers around interactions with staff members who are described as unfriendly or unhelpful by some family members trying to reach their loved ones residing at this facility. Complaints about difficulties in reaching their family member via telephone are also voiced by several reviewers.
Additionally, there are claims regarding inadequate dietary accommodations for specific health conditions, such as diabetes. One reviewer mentions their sister not receiving special trays or appropriate desserts, which raises concerns about the level of attention given to individual dietary needs.
In conclusion, while this facility has faced its fair share of challenges and negative experiences in the past, it is evident that the current management team is dedicated to providing improved care and addressing these issues. Efforts have been made to create a clean and odor-free environment for residents. However, there are still areas that require attention, particularly in terms of staff friendliness, communication, and dietary accommodations. Overall, there is hope that ongoing renovations and upgrades will continue to enhance the facility's overall quality as it strives to provide improved care for its residents.
87 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesMountain View Care Center - Boulder City, located in Boulder City, NV, is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. The availability of cable or satellite TV ensures that residents can stay entertained and connected to the world. We provide community-operated transportation for shopping trips, social outings, and other important errands.
Residents have access to a computer center that allows them to stay connected with loved ones or explore their interests online. Our spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. For those who prefer some privacy, each accommodation is fully furnished with private bathrooms and kitchenettes.
To encourage an active lifestyle, we offer a fitness room equipped with various exercise equipment. Our gaming room is perfect for friendly competitions and socializing with fellow residents. The beautiful garden provides a serene space for relaxation or strolling outdoors.
Housekeeping services help ensure that residents have a clean and tidy living environment. We also provide move-in coordination assistance to make the transition into our community as smooth as possible.
For intellectual pursuits, our small library offers a selection of books for enjoyment and education. Residents have access to telephone service for easy communication with family and friends. Wi-Fi/high-speed internet connectivity is available throughout the community.
Care services provided at Mountain View Care Center include 24-hour call system and supervision to ensure round-the-clock support when needed. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications accurately and on time. We also offer special dietary restrictions including diabetes diets.
Residents can take advantage of transportation arrangements for non-medical needs as well as scheduled transportation to doctors' appointments. Our wellness center promotes mental well-being through various programs tailored to individual needs.
Our community offers a variety of activities and services to enhance the daily lives of our residents. Concierge services are available for assistance with various requests. Fitness programs keep residents active and healthy. Planned day trips provide opportunities for exploration and adventure. Resident-run activities encourage social interaction and a sense of community. Scheduled daily activities ensure that there is always something enjoyable happening within our community.
Additionally, we are conveniently located near cafes, pharmacies, physicians, restaurants, and hospitals, providing easy access to essential services.
At Mountain View Care Center - Boulder City, we strive to create a warm and comfortable environment where seniors can thrive and live life to the fullest.
Mountain View Care Center - Boulder City is located at 601 Adams Boulevard, Boulder City, NV 89005 in Clark County, Nevada
Mountain View Care Center - Boulder City on seniors.fyi includes 5 photos including images showing parking, trees, outdoor, building, architecture, road, fence, urban, and more.
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