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TLC Care Center in Henderson, NV

TLC Care Center is a nursing home community in Henderson, NV.

Information last verified: June 10, 2026

1500 W Warm Springs Rd, Henderson, NV 89014

For more information about senior living options: (866) 208-4318

2.9 from 148 reviews

5 stars

62

4 stars

6

3 stars

2

2 stars

7

1 stars

71

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Overall Review of TLC Care Center

differentiator 8 reviews mention this

Therapy is a consistent highlight

Residents frequently describe physical and occupational therapy staff as supportive and effective.

Across multiple reviews, therapy stands out as the part of the stay families felt best about, with praise directed at both physical therapy and occupational therapy. Several reviewers call out specific therapists and describe patients making progress or receiving helpful, consistent work. Even among negative overall experiences, some reviews still single out the therapy team for being friendly and professional. This theme matches what the community offers through its scheduled activity and wellness programming, which tends to connect to rehab routines.

caveat 15 reviews mention this

Care quality complaints center on staffing

Multiple residents describe delays or gaps in help when they needed assistance.

A recurring concern in the reviews is that residents and families felt the facility was understaffed or overwhelmed, which they tied to delayed responses and missed basics. Several reviewers mention call lights or urgent requests not being answered promptly, and some describe feeling residents were ignored in situations that required attention. Others describe safety and supervision concerns, including supervision problems and inconsistent follow-through. While reviews also include some positive impressions of individual caregivers, the staffing-related complaints come up often enough to be a clear theme.

caveat 14 reviews mention this

Cleanliness and odors draw sharp criticism

Residents and families repeatedly mention unclean rooms and unpleasant smells.

Many negative reviews focus on cleanliness issues, including dirty floors, trash, soiled linens, and rooms that did not feel well maintained. Several reviewers also describe strong odors (including urine-related references) and report that housekeeping and room cleaning were not handled to their expectations. A number of these accounts connect cleanliness problems to broader concerns about day-to-day care and facility upkeep. Even reviews that are more mixed about the overall experience still point to the building’s upkeep as an issue for at least part of the stay.

caveat 6 reviews mention this

Medication delays and errors are cited

Some residents report medication being late, wrong, or missed.

Several reviews describe medication management problems, including scheduled pain medications arriving late or not being administered on time. A few reviewers report incorrect medications or quantities, and others describe communication gaps around what was given and when. One theme that shows up alongside these complaints is that families had to advocate repeatedly to get concerns addressed. The community does list medication management among its care services, but residents still raise medication execution issues in multiple accounts.

caveat 7 reviews mention this

Food quality is frequently questioned

Residents and families often describe the meals as poor or not appetizing.

Food comes up as a common complaint, with multiple reviewers describing meals as terrible, unappealing, or served cold. Some mention portions that felt too small or diets that did not match what they expected, including diabetes-related requests. There are also a minority of positive comments about the food being good, but the negative reviews are frequent enough that meal quality is a clear conversation point for prospective residents. The community’s dining setup includes restaurant-style dining and diet support, yet reviews still flag taste, temperature, or portioning issues.

caveat 6 reviews mention this

Communication issues frustrate families

Families describe difficulty getting timely answers by phone and at the front desk.

Several reviews mention trouble reaching the right person, including phones going unanswered and delayed callbacks. Some families describe feeling information was not communicated clearly, especially around care updates and discharge planning. There are also reviews that praise certain staff for being attentive and responsive, but the communication breakdowns are repeatedly mentioned as a pain point. This shows up alongside broader concerns about staffing, since families often report waiting longer than they expected to get help or answers.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

255 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

McCarran International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

This area of Henderson, Nevada offers a convenient and accessible location with a variety of amenities nearby. With multiple pharmacies, restaurants, cafes, and physicians within a few miles radius, residents have easy access to essential services. The presence of parks such as Arroyo Grande Sports Complex and Wally Wombats provides opportunities for outdoor recreation and leisure activities. In terms of healthcare, there are reputable hospitals like Lake Mead Health and Rehabilitation Center and Dignity Health - St. Rose Dominican Hospital nearby. Additionally, transportation options like Enterprise Rent-A-Car are readily available for those who may need it. Overall, this part of Henderson offers a well-rounded environment for senior living with numerous conveniences at close proximity.

Pharmacies

CVS Pharmacy (0.4 miles)
Walgreens (0.4 miles)
CVS Pharmacy (1.2 miles)
Smith's Food & Drug (1.7 miles)
Smith's Food & Drug (2.3 miles)
Walgreens (2.4 miles)
Walgreens (2.5 miles)

Restaurants

McDonald's (0.5 miles)
Jack In The Box (0.6 miles)
Burger King (0.6 miles)
In-N-Out Burger (1 miles)
Panda Express (1.1 miles)
Joe's Place (1.1 miles)
Raising Cane's Chicken Fingers (1.6 miles)

Parks

Arroyo Grande Sports Complex (0.7 miles)
Wally Wombats (0.8 miles)
Central Park (4.6 miles)
Hayley Hendricks Park (5.2 miles)
Heritage Park (5.6 miles)
McCullough Vista Park (5.7 miles)
Lake Mead Lake Las Vegas Entrance (5.8 miles)

Physicians

University Medical Center (0.8 miles)
Jacobs Medical Associates (1 miles)
Allcare for Women: Candance Leaphart St Cloud, DO, FACOG (1.7 miles)
Nevada Eye Physicians (1.7 miles)
Health Center at Touro (1.7 miles)
Clinical Neurology Specialists (3.1 miles)
Heiner Sarah MD (3.3 miles)

Cafes

Dutch Bros Coffee (0.8 miles)
Starbucks (1.4 miles)
Starbucks (1.5 miles)

Transportation

Enterprise Rent-A-Car (1 miles)
International Arrivals (5.1 miles)
The Club (5.1 miles)
The Centurion Lounge (5.1 miles)
Concourse D (5.2 miles)
The Club (5.2 miles)
TSA Checkpoint - Terminal 3 (5.3 miles)

Hospitals

Lake Mead Health and Rehabilitation Center (4.9 miles)
Dignity Health - St. Rose Dominican Hospital, Siena Campus - Henderson, NV (5.2 miles)

Frequently Asked Questions

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