TLC Care Center in Henderson, NV
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Information last verified:
1500 W Warm Springs Rd, Henderson, NV 89014
For more information about senior living options: (844) 490-3973
They describe TLC as a caring and committed facility, feeling fortunate that their loved one is there. They say the level of care at TLC is better than any other nursing facility they’ve encountered. The CNA Ebell who cared for their brother in 2017 remains at TLC after nine years and is still wonderful. Administrators Raquel and Mae are kind and willing to help. PT staff Alan, Jason, and Mike are diligent in rehabilitation and care. The new Director, Tracy Brantley, is a thoughtful and attentive leader. Emily, a head social worker, goes above and beyond to reassure families and comfort patients. The Therapy Department is praised as flawless and highly supportive. TLC is described as having a great family atmosphere with caring, dedicated staff. TLC Center is credited with taking exceptional care and helping patients thrive after discharge.
The facility is dirty and unsanitary, with filthy rooms, grimy beds, and odors of urine. Care is frequently delayed or missed, and staff are often overwhelmed or unavailable when help is urgently needed. Resident safety is not prioritized, with situations where patients nearly cost themselves their lives due to inadequate care. Management is described as greedy and focused on filling beds rather than patient welfare. Medication administration is unreliable, with late deliveries and incorrect dosages. Understaffing and rude, unprofessional nurses and CNAs are common complaints. The building and maintenance are in disrepair, with safety hazards and broken equipment. Some reviews call for the facility to be shut down or investigated by authorities. The food is consistently described as terrible and unappetizing.TLC Care Center in Henderson, NV is best suited for families whose top priority is rehabilitation-focused care and aggressive therapy progress, and who can maintain vigilant oversight to counterbalance a highly variable day-to-day environment. This community can deliver meaningful functional gains when therapy teams are the core driver of progress, and when families press for timely communication, consistent medication administration, and clean, safe conditions. It is not a universal fit for every resident; those seeking consistently pristine routines, unwavering safety oversight, and fail-safe staffing should consider other options. Acknowledge that outcomes depend heavily on ongoing family involvement and active advocacy.
On the upside, TLC’s therapy program has earned broad praise in multiple notes. The physical and occupational therapy teams are repeatedly described as capable, coordinated, and encouraging, with leaders like Alan keeping a skilled crew that motivates patients to push through challenging rehab goals. Several therapists and CNAs stand out for genuine care, and conversations with social workers and discharge planners are cited as among the most reliable elements of the experience. In environments where rehabilitation is the path to returning home, that therapy strength can translate into tangible gains and a clearer route to discharge. Some families also highlight a genuine sense of “family” among staff and residents, and they credit front-desk and administrative staff who make legitimate efforts to assist when they are empowered to do so.
The list of drawbacks that recur in reviews is hard to ignore. A persistent theme is understaffing and its ripple effects: delays in care, gaps in medication administration, and limited availability of aides during urgent moments. Residents and families describe dirty rooms, odors, and maintenance issues that undermine comfort and safety. Communication is uneven, some families feel well informed, while others report missed calls, delayed updates, or fragmented handoffs between departments. There are repeated accounts of safety concerns, from alarm systems and bed safety to the accountability of staff, with several families reporting incidents where timely assistance did not arrive. The dining experience is another frequent point of critique, with meals described as unappealing or portion-controlled, aggravating overall satisfaction for residents and families.
Given these contrasting realities, the key pros only partially offset the main cons for many potential residents. When rehabilitation progress is the objective, TLC can be a strong match because capable therapists and a governance team that emphasizes care can deliver measurable benefits. However, serious safety and reliability concerns, especially around medication management, cleanliness, and responsive staffing, often undercut those benefits. In practice, the facility rewards families who are willing and able to stay engaged, document issues, request prompt interventions, and push for improvements. Without that level of active involvement, the risk of negative experiences rises, and the balance between gains in function and lapses in daily care can tilt toward frustration.
For families wrestling with the decision, several practical steps can tilt the odds toward a safer, more satisfying stint at TLC. Start with an unannounced tour focused on current staffing levels, nurse call responsiveness, and room cleanliness. Ask to speak with the nurse manager and the therapy director to understand how scheduling and staffing align with each shift. Verify how medications are stored, dispensed, and documented, and request a concrete plan for any prior lapses, then insist on real-time alerts if a scheduled dose is delayed. Probe discharge planning: what does the return-to-home trajectory look like, and who coordinates home health or outpatient therapy? Bring in the family member’s existing medical team to ensure alignment on goals and red flags. Finally, set up a concrete communication protocol with the administrator and case management, including regular updates and a clear escalation path if concerns persist.
In the end, TLC Care Center is not a one-size-fits-all choice. It can be an excellent option for families who prize strong therapy results and who are prepared to supervise closely, advocate persistently, and measure improvements against a backdrop of operational caveats. For residents with complex medical needs that require constant, flawless oversight, or for households unwilling or unable to invest that level of monitoring, alternatives may offer greater consistency and peace of mind. The strongest, most resilient plan here blends rigorous defense against mistreatment or neglect with a robust commitment to rehabilitation, and it relies on families who are willing to engage as partners in care. TLC can be a pathway to recovery, but only when the surrounding framework of oversight, staffing, and facility maintenance is actively maintained.
255 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TLC Care Center in Henderson, NV is a thriving assisted living community that offers exceptional care and support for seniors. Located in a convenient area, this facility provides easy access to various amenities nearby.
With three cafes within close proximity, residents can enjoy a cup of coffee or grab a quick bite to eat with friends and family. These cafes provide a comfortable and relaxed atmosphere for socializing and enjoying delicious treats.
Nature enthusiasts will appreciate the three parks nearby, where they can take leisurely walks, have picnics, or simply soak in the fresh air. These beautiful green spaces offer opportunities for residents to connect with nature and engage in outdoor activities.
The presence of 23 pharmacies ensures that residents have convenient access to necessary medications and healthcare supplies. This gives peace of mind to both seniors and their families, knowing that their medical needs are readily met.
In terms of medical care, TLC Care Center benefits from 11 physicians located nearby. This proximity allows for regular check-ups, consultations, and specialized treatments when required. The close relationship between the facility and these professionals creates a seamless healthcare experience for residents.
When it comes to dining options, residents are spoiled for choice with 29 restaurants in the vicinity. From casual eateries to fine dining establishments, there is something to satisfy every palate and preference. Sharing meals with loved ones or making new friends over delicious cuisine becomes part of the vibrant community experience.
Transportation services make it easy for residents to travel around the area as needed. Whether it's running errands or attending appointments, this accessible transportation option ensures independence and freedom for individuals residing at TLC Care Center.
Lastly, having a hospital located nearby provides additional comfort and security should any urgent medical situations arise. Immediate access to emergency care facilities is an essential aspect of this assisted living community’s commitment to resident safety and well-being.
Overall, TLC Care Center in Henderson, NV offers a supportive environment where seniors can thrive while enjoying convenience at its finest. With an array of amenities nearby, residents can experience a well-rounded and fulfilling lifestyle, making this facility an excellent choice for assisted living.
This area of Henderson, Nevada offers a convenient and accessible location with a variety of amenities nearby. With multiple pharmacies, restaurants, cafes, and physicians within a few miles radius, residents have easy access to essential services. The presence of parks such as Arroyo Grande Sports Complex and Wally Wombats provides opportunities for outdoor recreation and leisure activities. In terms of healthcare, there are reputable hospitals like Lake Mead Health and Rehabilitation Center and Dignity Health - St. Rose Dominican Hospital nearby. Additionally, transportation options like Enterprise Rent-A-Car are readily available for those who may need it. Overall, this part of Henderson offers a well-rounded environment for senior living with numerous conveniences at close proximity.
TLC Care Center is located at 1500 W Warm Springs Rd, Henderson, NV 89014 in Clark County, Nevada
TLC Care Center on seniors.fyi includes 12 photos including images showing architecture, building, palm trees, interior, dining, landscaping, entrance, decor, and more.
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Interior
Outdoors
Decor
Building
Architecture
Dining
Landscaping
Entrance
Lobby
Palm Trees
Waiting Area
