St Joseph Villa

Pros

• In the memory care unit, residents are treated very well, make friends, and have lots of activities.
• The staff provide excellent care, and residents speak highly of them.
• The dining staff and cooks make meals and create a caring dining experience for residents.
• The reviewer would want St. Joseph Villa for their own future nursing home care.
• The facility is described as an amazingly wonderful place where loved ones are loved and treated with dignity and respect.
• Families appreciate the staff's dedication, with nurses, aides, and activities staff working hard to care for residents.
• Nurse Melody provides attentive care and keeps families informed and encouraged.
• Staff are helpful and go above and beyond, assisting with personal tasks and coordinating care.
• The center brings peace of mind to families.
• Community events, such as Father's Day, are well organized and enjoyable.
• The staff treat families with respect in communications, including admissions and ongoing updates.
• The center helps with small but meaningful details, like locating gifts and ensuring things go to the resident.

Cons

• They claim the way the facility treats elders is unethical and advise others not to send their loved ones there.
• The administrator Hector Leguillow is described as unprofessional toward family members and as having threatened to involve his legal team to coerce signatures.
• It is alleged that staff neglected a resident, with a head nurse suggesting the grandmother could use a diaper due to lack of help.
• They report a dining room delay where a resident waited over an hour for dinner while some staff were not helping.
• A care aide is described as inattentive, standing idle and crocheting while residents waited for assistance or care.
• Medications were reportedly left out on a dresser and not clearly administered, raising concerns about whether the resident received them.
• Front desk staff are described as rude, and there is a general complaint that communication with staff was poor.
• They accuse potential Medicaid fraud involving double payments and back-payments.

Review

The St. Joseph Villa community comes through in many different ways in the voices of families who have walked through its doors. Across the board, some experiences glow with gratitude and warmth, while others warn of serious concerns. Taken together, the collection of anecdotes paints a picture of a facility that is capable of extraordinary kindness and attentive care for some residents, especially in its memory care unit, but also of moments and patterns that have deeply unsettled others.

Several families recount deeply positive, almost heartfelt experiences, especially for loved ones who have required memory care. One partner speaks of his experience in their memory care unit, describing how he has been treated with care, made friends, and found a calm, activity-filled environment. Another reviewer writes about watching their dad on Husker Saturdays - enjoying meals prepared by the kitchen staff and seeing firsthand how the team tended to his needs with consideration and affection. This family even frames future care plans around St. Joseph Villa, saying that if they ever needed nursing home care themselves, they would want to be there, thanks to the "excellent care and love" shown to their father, Jesse Waddell. The general tone is one of trust in the staff's dedication, with many phrases praising the staff for "caring and cherishing the residents."

There are also lengthy tributes that emphasize the human touch and the sense of community built around routine and celebration. One reviewer recalls spending Saturdays with a loved one, sharing meals and games, and witnessing a staff culture that respects residents and treats them with dignity. The same voice notes a broad sense of gratitude for the people who make everyday life possible for residents - nurses, aides, chefs, and activity staff who create opportunities for connection and joy. The sentiment is that the facility is a partner in daily life for families, not merely a place to store someone when they can no longer be cared for at home.

But the same facility has drawn explicit, pointed criticisms from other families who allege serious problems. A stark warning - "Do not send your loved one here!!!" - appears with a detailed list of concerns about how elders are treated, some of which are framed as ethical failures. The critic singles out administrator Hector Leguillow and describes episodes of neglect and unprofessional conduct: a grandmother who allegedly had to do without assistance, long delays in meals, and a medication situation that left the reviewer worried about whether meds were being given as prescribed. The reviewer also recounts a tense confrontation in which Hector allegedly pressed aggressive demands for legal paperwork and threatened to remove the resident, all while suggesting that Medicaid timelines be ignored. These are presented as patterns, not isolated incidents, and the reviewer implies possible fraud through Medicaid double payments. The tone is urgent and cautionary: readers are urged to be aware of what could be happening behind the scenes.

Amid these intense concerns, other voices document a more mixed but still strongly positive interaction with specific staff members. One account highlights the work of Pam in admissions, Hector in scheduling visits, Rachel in social services, Jodi (Asst. Director of Nursing), and Brenda, who drove a resident to medical appointments. The nurse Melody is singled out for consistently being a reliable, communicative point of contact who keeps family members informed and provides encouragement during tough times. The appreciation is framed as not only performing their official duties but going above and beyond - searching for a misplaced cell phone, coordinating care, and maintaining a steady line of communication with families. In these narratives, the staff are the bright spots, enabling peace of mind for families when they cannot be at the bedside themselves.

Other testimonials touch on everyday interactions, including some friction with reception staff and occasional delays in service, but still maintain a core sense of admiration for the overall culture of care. A family notes a "Front desk" experience as less favorable, describing rude treatment upon arrival. Yet even within that critique, there is a broader sense that the facility remains an astonishing place where loved ones are treated with dignity and respect, and another reviewer expresses a forward-looking belief that they hope to be placed there themselves at some point in the future because of the ongoing love shown to residents like their Aunt Mary.

In the end, the stories about St. Joseph Villa are a tapestry of praise, concern, gratitude, and caution. For many residents and families, the staff's empathy, the sense of community, and the small, dependable acts of care - meal service, medication management, mobility assistance, and social engagement - offer a powerful sense of security and belonging. For others, systemic issues and encounters with administrative leadership have raised serious questions about oversight, communication, and accountability. What remains clear across these voices is that the facility sits at the center of intense, personal experiences - moments of joy and connection on one side, and episodes that require careful attention and potential change on the other. The overarching takeaway is that St. Joseph Villa can be a lifeline and a source of comfort for many families, while also presenting challenges that families rightly want to see addressed with transparency, empathy, and stronger consistency across all levels of care.

Restaurants

• McDonald's (0.4 miles)
• Via Farina (0.8 miles)
• Ted & Wally's (1.2 miles)
• Upstream Brewing Company (1.2 miles)
• Plank Seafood Provisions (1.2 miles)
• M's Pub (1.2 miles)
• Dinker's Bar (1.4 miles)

Cafes

• Archetype Coffee (0.5 miles)
• Rally Coffee Co. (2 miles)
• Archetype Coffee (2.7 miles)
• Panera Bread (5.8 miles)

Physicians

• Creighton Medical Association - Old Market (1 miles)
• H.E.L.P. Foundation of Omaha (2.2 miles)
• III Bennie Upchurch R MD (2.3 miles)
• Downtown Pediatric Clinic (2.3 miles)
• Childrens Physicians (2.4 miles)
• CHI Health Clinic Family Medicine/Pediatrics/Priority Care (W Broadway) (2.4 miles)
• Stanley M Truhlsen Eye Center (2.5 miles)

Parks

• Gene Leahy Mall (1.4 miles)
• Slides (1.4 miles)
• Hanscom Park (1.7 miles)
• Turner Park (2.1 miles)
• Brown Park (2.6 miles)
• Elmwood Park (4.1 miles)
• Memorial Park (4.2 miles)

Transportation

• Union Pacific Railroad (1.5 miles)
• Omaha Eppley Airfield (OMA) (4.9 miles)

Pharmacies

• Omaha International Food Mart (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.9 miles)
• Kubat Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)

Hospitals

• Bluffs Family Health Care (2.2 miles)
• Va Medical Center (2.4 miles)
• University of NE Medical Center (2.7 miles)
• Nebraska Medical Center (2.8 miles)
• Mercy Hospital - CHI Health (5.1 miles)
• Omaha Surgical Center (5.8 miles)