Lutheran Home

Pros

• There are caring people here.

Cons

• Roaches are everywhere and the facility is dirty.
• The place smells like urine.
• The employees are awful to staff and residents.
• Medicare gives it the lowest possible rating.
• The place is disgusting.

Review

In online reflections about this place, the tone is overwhelmingly negative, with a few glimpses of warmth tucked into the same conversations. One reviewer opens with a blunt, striking image: "Roaches everywhere. omg, so dirty." That line sets the stage for a larger narrative about untidy conditions that many readers might find alarming. The phrasing conveys not just minor mess, but a pervasive sense of filth and neglect that colors every corner of the facility in the reviewer's eyes. The sheer volume of pests, paired with reports of general grime, becomes a recurring impression that shapes how outsiders might picture life there.

Against this backdrop of pest and dirt are hints of a more hopeful countercurrent. A separate voice suggests that "There a caring people here," accompanied by a warm, affectionate emoji. This line stands out precisely because it conflicts with the harsher judgments elsewhere. It signals that experiences at the facility are not uniform and that, for some residents or staff, there are moments of kindness or human connection that break through the surrounding negativity. The juxtaposition invites readers to wonder about the variability in care and the conditions that allow some employees or volunteers to demonstrate genuine care amid broader complaints.

The majority of the feedback that readers encounter tends to emphasize unambiguous problems with cleanliness and odor. "This place is disgusting, It smells like urine" is the next recurring image, a stark descriptor that many would find unacceptable for any care setting. The reviewer continues to describe a perception of mistreatment: "the employees are awful to the staff and residents." This line casts the facility as not only dirty but also emotionally or professionally hostile, suggesting that the behavior of the staff undermines the well-being and dignity of those who live or work there. The emphasis on mistreatment - whether directed at residents or at staff - paints a culture that some readers may find unsafe or unsupportive.

Compounding these concerns about day-to-day conditions is a formal assessment of quality and oversight. The line "Medicare gives it the lowest possible rating" introduces an official benchmark that many readers rely on when evaluating care facilities. A lowest rating from Medicare implies questions about safety, quality measures, staffing, and overall performance, lending weight to the negative experiences described. Even without delving into the specifics of why Medicare would assign such a rating, the assertion itself contributes to a narrative of systemic problems that extend beyond isolated incidents to affect the broader operation of the place.

Taken together, these reviews create a composite portrait of a facility that struggles on multiple fronts. The pest and cleanliness issues invite concerns about sanitation, infection control, and daily upkeep. The reported urine odor amplifies worries about hygiene standards and environmental comfort, which are foundational to any care setting. The reported mistreatment of staff and residents suggests a possible breakdown in communication, supervision, and respect, raising questions about training, supervision, and staff morale. And the Medicare rating introduces a formal signal that external evaluators have found serious shortcomings, encouraging readers to approach with caution and seek a direct, in-person assessment before making judgments about safety and suitability.

Despite the intensity of the criticisms, the reviews do not uniformly condemn every member of the staff or every moment on the premises. The brief contrast with a message of care hints at a more nuanced reality: some individuals may be kind, attentive, and capable of forming meaningful connections with residents. This nuance matters because it reminds readers that care settings are human environments where experiences can vary widely from shift to shift, room to room, and person to person. It also underscores the importance of firsthand visits, conversations with current residents and families, and careful consideration of multiple sources before drawing conclusions.

In the end, the collection of reviews conveys a strong, cautionary impression. The dominant themes center on cleanliness, odors, and an impression of harsh or unsupportive treatment, all framed by the stern backdrop of a Medicare rating that implies more serious red flags. Yet woven through the criticisms is a softer thread suggesting that kindness and genuine care can exist within the same walls. For prospective residents, families, and caregivers, the message is clear: any assessment should be thorough and individualized, with direct observations and conversations at the forefront, because experiences here appear to be highly variable and, for many, far from satisfactory.

This area of Omaha, Nebraska offers a variety of amenities and conveniences that would be beneficial for senior living. The proximity to multiple pharmacies, parks, restaurants, cafes, physicians, and hospitals ensures easy access to essential services and recreational activities. Additionally, the presence of transportation options like the Union Pacific Railroad and Omaha Eppley Airfield provides easy travel opportunities. The nearby medical centers, including the University of NE Medical Center and Nebraska Medical Center, offer quality healthcare options for seniors. Overall, this area offers a combination of convenience and healthcare resources that would be ideal for seniors looking to settle in a well-equipped neighborhood.

Pharmacies

• Omaha International Food Mart (0.3 miles)
• Walgreens (0.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• Kubat Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (3 miles)

Parks

• Turner Park (0.5 miles)
• Hanscom Park (0.9 miles)
• Gene Leahy Mall (1 miles)
• Slides (1.1 miles)
• Memorial Park (2.7 miles)
• Elmwood Park (2.8 miles)
• Brown Park (3.8 miles)

Restaurants

• Alderman's Bar (0.6 miles)
• Block 16 (0.7 miles)
• 801 Chophouse at the Paxton (0.8 miles)
• McDonald's (0.9 miles)
• Plank Seafood Provisions (0.9 miles)
• Ted & Wally's (1 miles)
• Upstream Brewing Company (1 miles)

Physicians

• H.E.L.P. Foundation of Omaha (0.6 miles)
• Downtown Pediatric Clinic (0.7 miles)
• III Bennie Upchurch R MD (0.7 miles)
• Creighton Medical Association - Old Market (0.9 miles)
• Childrens Physicians (1 miles)
• Stanley M Truhlsen Eye Center (1.2 miles)
• Nebraska Medicine Ear Nose Throat Allergy & Audio (1.2 miles)

Transportation

• Union Pacific Railroad (0.8 miles)
• Omaha Eppley Airfield (OMA) (4.4 miles)

Cafes

• Archetype Coffee (1.1 miles)
• Archetype Coffee (1.2 miles)
• Rally Coffee Co. (1.2 miles)
• Panera Bread (4.5 miles)

Hospitals

• University of NE Medical Center (1.3 miles)
• Nebraska Medical Center (1.4 miles)
• Va Medical Center (1.5 miles)
• Bluffs Family Health Care (2.6 miles)
• Davita Omaha Dialysis (4.6 miles)
• Methodist Hospital 6 South (4.8 miles)
• Omaha Surgical Center (4.8 miles)