Emerald Nursing & Rehab Omaha
Save5505 Grover Street, Omaha, NE 68106
For more information about senior living options: (844) 490-3973
Emerald Nursing & Rehab Omaha offers private room accommodations at a monthly cost of $5,370. This rate is notably higher than the average costs seen in Douglas County, which stands at $4,184, and exceeds the statewide average for Nebraska, recorded at $4,615. While these figures indicate that Emerald Nursing & Rehab Omaha's pricing is above both the county and state averages, it can also reflect the quality of care and specialized services provided by the facility. Families considering this option may find that the additional investment corresponds with enhanced comfort and personalized attention for their loved ones.
| Floor plans | Emerald Nursing & Rehab Omaha | Douglas County | Nebraska |
|---|---|---|---|
| Private | $5,370 | $4,184 | $4,615 |
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This collection of experiences paints a picture of a care facility that many families view through a deeply personal lens. At its best, the place feels like a close-knit, family-oriented community where staff and residents genuinely care for one another. Numerous accounts describe a team spirit that seems to translate into daily interactions: a place where "great employees" create a family atmosphere and where "team work makes the dream work" is not just a slogan but a lived reality. For some families, this warmth is the defining feature that makes the facility feel like a safe harbor for their loved ones.
Throughout the praise, several employees stand out by name for their attentive, hands-on approach. Families repeatedly note that staff are good at keeping loved ones and families in the loop, with consistent updates that bring comfort during uncertain times. One reviewer mentions being "very good with my mom and have always updated me," while another highlights how staff welcome visitors and even drop off small tokens of appreciation, such as treats, to show gratitude. The sense of being welcomed and valued is a common thread, and there are many small, meaningful anecdotes about staff going the extra mile.
Personal touches recur as a hallmark of care. Specific individuals are remembered for making meaningful differences in residents' daily lives: Wendi (or Wendy, depending on the review) is praised for staying connected and checking in when a family member was nervous, and for being part of a team that treats residents like family. There are touching examples of staff taking initiative to meet individual needs - such as a social services assistant who bought a reading light with her own money so a resident could journal and read at night without disturbing a roommate. Stories like these underscore the belief that the people working there care deeply about the residents' comfort and dignity.
Still, the collection does not shy away from starkly negative experiences. One account describes a terrifying situation where a mother was left crying on the floor after an apparent fall and where a nurse allegedly refused to help, telling a patient she wouldn't hurt her back. This is set against a broader scene of cashing in on time and attention, where visitors and residents were overheard discussing plans to "get wasted," and where a hospital later contacted the family about a diabetic coma. While it is clear that not all staff or shifts are like this, the reviewer emphasizes that the majority of staff in that case did not meet expectations. These stories serve as a sobering reminder that the same facility can host both dedicated, compassionate care and serious lapses in safety and responsiveness.
Other reviews focus on operational shortcomings that significantly affect families' sense of security. There are complaints about communication gaps, especially with leadership or administration responses to inquiries. Some reviewers mention that not all shifts provide adequate supervision, and there are mentions of missed medication orders, delayed releases, and an overall sense that the facility could benefit from stronger front-desk coverage and clearer protocols. There are even harsher statements about the broader nursing-home industry - citing profit motives, limited empathy, and the challenge of finding truly five-star care. A reviewer notes that state and federal scrutiny and penalties speak to systemic concerns, framing the issue as part of a larger national context rather than a unique failing of one facility.
Within this mix of praise and critique, certain narratives stand out for their balanced, hopeful tone. A number of reviewers describe how they approached evaluating potential placements with caution but ultimately found reassurance. They emphasize professional behavior, clear communication, and reliable follow-ups as critical factors in determining whether a place would be right for a loved one. Some families recount extended periods of satisfaction: long-tenured residents who feel at home, and customers who believe the staff's dedication is genuine. Positive reflections often highlight administrators who take time to engage with families, such as when Krissy - the administrator - took hours to walk through the building, answer questions, and address concerns, ultimately helping families feel confident about their decision.
One extended thread centers on a real sense of trust cultivated over time. Phrases like "I truly would trust them with my own life" surface alongside repeated compliments about the atmosphere and the daily care residents receive. A recurring positive motif is the level of personal attention: someone visiting from the family notes receiving a personal follow-up call after discharge, and a letter from management that felt genuinely tailored rather than generic. In these voices, the facility emerges as a place where, for many, the people matter most - the staff who show up, listen, and remember, turning care into a relationship rather than a transaction.
Taken together, the reviews sketch a facility located in the Grover area with a pronounced capacity to evoke strong, often contradictory, responses. For some families, Emerald becomes a trusted extension of home - a place where the residents are treated with dignity, loved ones feel informed, and certain staff members elevate everyday care into something meaningful. For others, systemic gaps in communication, consistency of care, and operational reliability create persistent concerns, leading to experiences that range from distressing to unacceptable. The stories repeatedly acknowledge that there are good, compassionate people within the building, even as they urge ongoing improvements in staffing stability, accountability, and patient safety.
In the end, it's clear that experiences at this facility are highly individualized. The favorable chapters are anchored by heartfelt acts of kindness - from small daily comforts to thoughtful gestures - and by staff who actively involve families in the care journey. The more challenging chapters caution against complacency, underscoring the need for reliable supervision, timely communication, and careful attention to residents' medical and emotional needs. For those evaluating this place, the prevailing takeaway is that the care environment can be a haven of warmth and trust when the right people are in the right roles, but it can also fall short when expectations for safety, consistency, and responsiveness aren't met. The presence of standout staff like Wendi, Wendy, and Krissy offers a hopeful beacon: with continued commitment to communication and quality, this facility has the potential to be a truly compassionate home for its residents.
The Emerald Nursing & Rehab Omaha in Omaha, NE is an inviting assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and engaging environment where seniors can enjoy their golden years with peace of mind.
Residents can participate in various activities on-site, including gaming, fitness programs, and resident-run activities. They can also take advantage of the computer center and small library for personal enrichment. Devotional services are available both on-site and off-site for those seeking spiritual fulfillment.
The dining experience at Emerald Nursing & Rehab Omaha is exceptional, with restaurant-style dining and special dietary accommodations. Meals are prepared and served by the attentive staff who cater to individual preferences.
For convenience, the community provides move-in coordination services, ensuring a smooth transition for new residents. Housekeeping services keep the indoor common areas clean and tidy, while private bathrooms offer privacy and comfort.
Emerald Nursing & Rehab Omaha takes pride in providing excellent care services. With 24-hour call system and supervision, residents have access to assistance whenever needed. The staff at this community are trained to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications in a timely manner.
The community also prioritizes mental wellness through its dedicated program. Special dietary restrictions are accommodated to promote overall health and well-being among residents. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
Outside the community, residents have access to numerous amenities nearby. Cafes, parks, pharmacies, physicians' offices, restaurants, hospitals are all conveniently located within close proximity.
Overall, Emerald Nursing & Rehab Omaha offers a welcoming environment where seniors can enjoy an active lifestyle while receiving personalized care services tailored to their individual needs.
This part of Omaha, Nebraska offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community to call home. With a range of dining options such as Burger King, Raising Cane's Chicken Fingers, and Voodoo Taco within close proximity, there are plenty of choices for enjoying meals out. Additionally, the area is well-equipped with pharmacies like Walgreens and Kubat Pharmacy, making it easy to access necessary medications and healthcare supplies. For medical care, there are several reputable physicians offices nearby including Boys Town Internal Medicine and Alegent Health Clinic, along with hospitals like Nebraska Medical Center and the University of NE Medical Center for more specialized care. Parks like Elmwood Park and Hanscom Park provide peaceful outdoor spaces for relaxation and recreation. With cafes like Archetype Coffee and Panera Bread just a short distance away, there are also opportunities for socializing and enjoying a cup of coffee with friends or family. Overall, this part of Omaha offers a well-rounded environment that may suit the needs and interests of seniors seeking a comfortable and convenient place to live.
Emerald Nursing & Rehab Omaha offers private room accommodations at a monthly cost of $5,370. This rate is notably higher than the average costs seen in Douglas County, which stands at $4,184, and exceeds the statewide average for Nebraska, recorded at $4,615. While these figures indicate that Emerald Nursing & Rehab Omaha's pricing is above both the county and state averages, it can also reflect the quality of care and specialized services provided by the facility. Families considering this option may find that the additional investment corresponds with enhanced comfort and personalized attention for their loved ones.
Emerald Nursing & Rehab Omaha is located at 5505 Grover Street, Omaha, NE 68106 in Douglas County, Nebraska
Emerald Nursing & Rehab Omaha on seniors.fyi includes 6 photos including images showing dining, interior, windows, building, entrance, awning, landscaping, vintage, and more.
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