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4.2 from 30 reviews
5 stars
22
4 stars
2
3 stars
0
2 stars
1
1 stars
5
Overall Review of Touching Hearts at Home - Omaha
differentiator22 reviews mention this
Care is delivered at home
Residents and families describe caregivers coming into the home to help with daily needs and errands.
Most reviewers describe Touching Hearts as an in-home caregiving service, with staff visiting the house for support that ranges from personal care to companionship. Several mention help with tasks around the home, along with driving or accompanying appointments and errands. A number of families also describe using the service long-term to help loved ones remain at home longer.
common4 reviews mention this
Dementia support comes up often
Reviewers specifically mention Alzheimer's or memory-related needs.
Multiple families describe using the service for Alzheimer's-related care needs, including hands-on support as the condition progressed. One reviewer credits the caregivers with helping a parent remain at home longer before moving to memory care. Others describe caregivers supporting comfort and routine as short-term memory changed.
common21 reviews mention this
Caregivers are described as compassionate
Many reviewers praise caregivers and office staff for professionalism and compassion.
Across reviews, families describe caregivers as kind, caring, and professional, and they often highlight how quickly a loved one felt comfortable. Some reviewers also mention the management team being responsive or supportive, including supervisors stepping in when needed. Several comments connect this caring approach to day-to-day comfort and quality of life.
common8 reviews mention this
On-time visits and communication
Residents and families frequently mention timely visits and follow-through on care needs.
Several reviewers mention caregivers arriving on time and communicating about a loved one's day or needs. Others describe management adjusting coverage when schedules changed, including pivots to make sure meals, hygiene, and chores were handled. Some families also describe supervisors checking in to see that services were going well.
caveat3 reviews mention this
Staffing consistency is a concern
Some reviewers report problems with caregiver consistency and coordination.
A few reviews raise concerns about staffing continuity, including situations with many different caregivers and uncertainty about who would arrive and when. One reviewer also describes needing to accommodate caregiver gaps in meeting their needs. Another comment points to turnover and perceived lack of adequate training, urging others to look elsewhere.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Eppley Airfield (6 miles away)
Nearby Places of Interest
This area of Omaha, Nebraska offers a variety of amenities that may be appealing for senior living. With several hospitals and medical centers within close proximity, residents have access to quality healthcare facilities. Additionally, there are numerous restaurants and cafes nearby for dining options. The presence of multiple pharmacies ensures convenient access to medication and healthcare supplies. The area also features several parks where seniors can enjoy outdoor activities and leisurely walks. Overall, this neighborhood provides a blend of healthcare services, dining options, and recreational opportunities that may cater to the needs and preferences of older individuals looking for a comfortable living environment in Omaha.
Hospitals
Va Medical Center (0.1 miles)
Nebraska Medical Center (0.9 miles)
University of NE Medical Center (1 miles)
Omaha Surgical Center (3.4 miles)
Davita Omaha Dialysis (3.7 miles)
Methodist Hospital 6 South (3.7 miles)
Bluffs Family Health Care (4.1 miles)
Restaurants
Paddy McGown's (0.3 miles)
Greek Islands (0.3 miles)
Barrett's Barleycorn Pub & Grill (0.8 miles)
O'Leaver's Pub (0.8 miles)
Burger King (1 miles)
Dinker's Bar (1.1 miles)
Alderman's Bar (1.1 miles)
Pharmacies
Kubat Pharmacy (0.7 miles)
Walgreens (0.9 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.6 miles)
Omaha International Food Mart (1.9 miles)
Walgreens (2.5 miles)
Walgreens (2.9 miles)
Parks
Hanscom Park (0.8 miles)
Turner Park (1.5 miles)
Elmwood Park (1.7 miles)
Memorial Park (2.1 miles)
Gene Leahy Mall (2.5 miles)
Slides (2.6 miles)
Brown Park (3.4 miles)
Physicians
Nebraska Medicine Ear Nose Throat Allergy & Audio (0.8 miles)
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
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