Douglas County Health Center

Pros

• The facility is clean and provides wonderful care, with compassionate aides attending to residents' needs.
• Residents appreciate the various activities offered, such as puzzles, Bingo, games, and choral concerts.
• The meals served are generally good and nutritious, contributing positively to residents' well-being.
• The newly remodeled Rehabilitation ward is described as wonderful, with staff who are kind and focused on patient care.
• Staff in the rehabilitation department demonstrate dedication to patient support and adapt services as needed for individual patients.
• Douglas County Health Center has improved markedly over the years and currently holds a Five-Star rating among Skilled Nursing Homes in the nation.

Cons

• The residents are not bathed often, leading to concerns about hygiene.
• Food quality is generally poor and extremely bland.
• The doctor-to-patient ratio is high, resulting in inadequate attention to individual residents.
• Some nurses display rudeness and unhelpfulness, particularly on the Fourth Floor.
• Concerns about security are raised, as a relative has wandered away from the facility multiple times.
• The staff often appear inattentive and overworked during visits.
• Parking near the facility is a nightmare at peak times, making visits more stressful.
• Families have reported inconsistencies in pricing for care services, with some residents paying significantly different amounts for similar accommodations.
• Cleanliness can be compromised due to patient accidents related to incontinence, leading to unpleasant odors in certain areas.
• Family members are not informed of quarantine situations or infectious pathogens prior to visits, which is disheartening.

Review

The Douglas County Health Center (DCHC) has garnered a variety of opinions from families of residents and patients, painting a complex picture of care, services, and the overall environment within the facility. While some reviewers commend certain aspects, such as cleanliness, compassionate staff, and effective medical care, others express concern about the quality of care, disparities in treatment based on resident status, and insufficient resources for patients with specific needs.

One frequently noted positive aspect is the cleanliness of the facility. Families appreciate the efforts made to maintain hygiene despite the challenges posed by patient incontinence. Staff members are recognized for their dedication to promptly addressing any incidents that may arise. Additionally, DCHC is praised for its medical care—particularly its rehabilitative services—and many have highlighted that physical therapy and occupational therapy staff are responsive to patient needs. The recent renovations in certain wards also received favorable mention. This suggests a commitment to improving both medical facilities and overall patient experience.

However, despite these positives, there are significant concerns raised about staffing ratios and staff behavior. Many relatives have reported a high doctor-to-patient ratio that leaves nurses feeling rushed and harried. Some caregivers—especially on particular floors—are described as discourteous or unhelpful when family members inquire about patient well-being or wish to visit. This behavior has created an impression of indifference toward family involvement in residents' lives at DCHC.

The experiences of residents also appear to vary markedly depending on their circumstances—specifically related to income or veteran status. For example, military veterans are often placed in shared rooms designed for four individuals while other rooms remain vacant on the same floor. This disparity raises questions about fairness and resource allocation within the facility since some residents pay significantly more than others yet receive different living conditions.

In terms of food service, reviews present a divided viewpoint; some argue that meals are nutritious while others claim they lack flavor or variety. Breakfast options tend to be repetitive—a fact pointed out by multiple reviewers—but special diets are monitored for those who require it due to medical conditions like diabetes. Nonetheless, dissatisfaction with meal quality remains a recurring theme among families who feel that better culinary standards should correspond with higher fees charged for residency.

Security concerns add another layer to this multifaceted picture; at least one relative reported instances where their loved one wandered away from the premises without proper measures being taken to prevent such occurrences—a serious flaw especially considering DCHC's designation as an Alzheimer’s care facility. Such lapses emphasize the need for improved safety protocols that can effectively safeguard vulnerable residents against wandering or similar risks.

Overall, feedback regarding DCHC reflects a blend of commendation for specific practices alongside calls for substantial improvement in areas affecting overall resident satisfaction and safety. Numerous families express hope that ongoing inspections will lead not only to accountability but also enhance quality control mechanisms within Douglas County Health Center so it can live up to its potential as a provider of dignified elderly care that genuinely prioritizes patient welfare above all else.

This part of Omaha, Nebraska offers a convenient and accessible location for senior living with a variety of amenities nearby. The proximity to several hospitals and medical centers ensures easy access to quality healthcare services. There are also numerous restaurants, pharmacies, and cafes within a short distance, providing convenience for daily needs. Parks like Hanscom Park and Turner Park offer opportunities for outdoor recreation and leisurely strolls. The presence of transportation options such as the Union Pacific Railroad adds to the area's accessibility. Overall, this neighborhood provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.

Hospitals

• Va Medical Center (0.2 miles)
• Nebraska Medical Center (0.6 miles)
• University of NE Medical Center (0.6 miles)
• Omaha Surgical Center (3.5 miles)
• Davita Omaha Dialysis (3.6 miles)
• Methodist Hospital 6 South (3.6 miles)
• Bluffs Family Health Care (4 miles)

Restaurants

• Greek Islands (0.4 miles)
• Paddy McGown's (0.5 miles)
• Barrett's Barleycorn Pub & Grill (0.5 miles)
• O'Leaver's Pub (0.8 miles)
• Alderman's Bar (0.8 miles)
• Popeyes Louisiana Kitchen (1 miles)
• Burger King (1.1 miles)

Physicians

• Nebraska Medicine Ear Nose Throat Allergy & Audio (0.5 miles)
• Stanley M Truhlsen Eye Center (0.5 miles)
• Loucks Erin Childrens Physicians Dundee Omaha (1.1 miles)
• H.E.L.P. Foundation of Omaha (1.3 miles)
• Downtown Pediatric Clinic (1.6 miles)
• III Bennie Upchurch R MD (1.7 miles)
• Childrens Physicians (2.1 miles)

Parks

• Hanscom Park (0.7 miles)
• Turner Park (1.2 miles)
• Elmwood Park (1.6 miles)
• Memorial Park (1.8 miles)
• Gene Leahy Mall (2.4 miles)
• Slides (2.4 miles)
• Brown Park (3.7 miles)

Pharmacies

• Kubat Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Omaha International Food Mart (1.6 miles)
• Walgreens (2.6 miles)
• Walgreens (2.8 miles)

Cafes

• Archetype Coffee (0.8 miles)
• Archetype Coffee (2.2 miles)
• Rally Coffee Co. (2.6 miles)
• Panera Bread (3.3 miles)

Transportation

• Union Pacific Railroad (2.2 miles)