Crown Pointe

Pros

• The atmosphere at Crown Pointe is described as open, airy, and welcoming, with happy colors that create a comfortable environment for residents and visitors alike.
• Many reviewers noted the cleanliness and beautiful design of the facility, comparing it to a resort or hunting lodge with impressive amenities.
• The staff at Crown Pointe is consistently praised for being friendly, helpful, and attentive to the needs of residents, contributing to a caring community.
• Residents appreciate the variety of activities offered at Crown Pointe, which helps foster engagement among residents and enhances their overall living experience.
• The dining options are positively highlighted, with comments about the quality of food and accommodating staff who ensure residents receive what they need.
• Overall, several reviewers believe Crown Pointe to be one of the best facilities they have visited, expressing satisfaction with the spacious apartments and well-maintained common areas.

Cons

• The management at Crown Pointe changed frequently, leading to a lack of consistency and care for resident relationships.
• There were significant delays in addressing maintenance issues, such as air conditioning failures during high humidity conditions.
• The memory care services promised to a loved one were not adequately provided, resulting in the need for outside nursing assistance.
• Some shared spaces in the facility felt dark and small, which could detract from the overall atmosphere.
• Residents did not seem engaged in activities beyond watching movies, indicating a lack of stimulating programming available.
• One reviewer noted employees complaining about each other in front of guests, which reflected poorly on staff professionalism.
• Although the facility had beautiful rooms, some found it overwhelming due to its size and uniformity across floors, potentially causing confusion for residents with dementia.

Review

Crown Pointe has garnered a diverse range of reviews, reflecting both the positive experiences of some and the challenges faced by others. Situated in a spacious environment, many visitors expressed admiration for its roomy apartments, inviting entryway, and vibrant colors that promote a cheerful atmosphere. The facility boasts communal spaces where residents can gather with family or enjoy activities together, making it a welcoming place for those seeking community engagement. Residents appreciate the cleanliness in common areas and the well-maintained facilities that contribute to an overall pleasant living experience.

When touring Crown Pointe, potential residents often noted the friendly demeanor of the staff as a strong point. Individuals like Brooke received particular praise for her knowledge and helpfulness during tours. Reviewers frequently mentioned how engaged the staff appeared with residents, creating an encouraging social environment that fosters interaction among seniors. Positive remarks emphasized the amenities available at Crown Pointe, such as a large library and various activities scheduled throughout the week, suggesting an effort to maintain an active lifestyle for residents.

However, not all experiences have been equally favorable. Some reviewers pointed out significant issues regarding staff turnover and management inconsistencies that affected care quality. One reviewer shared their story involving a loved one who initially required memory care but was placed in assisted living due to availability issues. This situation led to concerns over inadequate nursing care and necessitated bringing in external nursing assistance while facing prolonged delays in addressing necessary repairs in their loved one’s apartment, including air conditioning issues during hot weather.

The functionality of communal spaces also drew mixed reactions; while some found them ample and conducive to resident interaction, others noted inadequacies such as insufficient recreational areas or overly dark shared spaces that seemed uninviting. Reviews reflected that while dining options may have been satisfactory for some residents—who enjoyed good food—others felt there were still gaps in service delivery concerning adherence to specific dietary needs or meal requests.

On another note, potential residents appreciated specific features such as private rooms with attractive views and modern amenities like kitchenettes; however, they raised concerns about navigation within such a large facility. For individuals suffering from dementia or other cognitive impairments, several reviewers underscored that navigating Crown Pointe could potentially be overwhelming due to its size and similar-looking floor layouts.

In summary, while Crown Pointe offers many appealing qualities—from spacious apartments and accommodating staff to engaging community activities—it also faces challenges related to consistency in care practices and facility operation management. Family members looking into this facility are encouraged to weigh these factors carefully when considering it for their loved ones’ residence needs. Feedback indicates it can provide a warm environment enriched with positive interactions amid notable areas requiring improvement for better service delivery overall.

Physicians

• Allergy Asthma/Immunolgy Associates (0.1 miles)
• Alegent Health Clinic (0.2 miles)
• CHI Health Clinic (0.2 miles)
• Boys Town Internal Medicine (0.6 miles)
• Williams Family Medicine (0.9 miles)
• Rodney L Nitcher (1 miles)
• Family Medicine & Surgery, PC (1.4 miles)

Hospitals

• Omaha Surgical Center (0.1 miles)
• Methodist Hospital 6 South (1.8 miles)
• Davita Omaha Dialysis (2.1 miles)
• Va Medical Center (3.4 miles)
• Nebraska Medical Center (3.4 miles)
• University of NE Medical Center (3.6 miles)

Restaurants

• McDonald's (0.6 miles)
• Voodoo Taco (1.3 miles)
• Casual Pint (1.3 miles)
• Chick-Fil-A (1.9 miles)
• Tracks Lounge (1.9 miles)
• Ralston Keno (1.9 miles)
• Don & Millie's Restaurant (1.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Infuscience (1 miles)
• Target Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Kubat Pharmacy (2.6 miles)
• Walgreens (2.8 miles)

Cafes

• Panera Bread (1.8 miles)
• Starbucks (3.6 miles)
• Archetype Coffee (3.8 miles)
• Starbucks (3.9 miles)
• Panera Bread (4 miles)
• Scooter's Coffee (4.1 miles)

Parks

• One Pacific Place Park (1.9 miles)
• Elmwood Park (2.2 miles)
• Memorial Park (2.8 miles)
• Hanscom Park (4.1 miles)