Crown Pointe Retirement Community in Omaha, NE

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  • Interior

    A spacious and elegantly furnished lobby with wood paneling, featuring comfortable seating areas and decorative accents.
  • Decor

    A brightly lit hallway with stone accents and decorative elements.
  • Living Room

    A cozy living room with a sofa, coffee table, and ample natural light.
  • Building

    A multi-story brick building with a covered entrance and surrounding trees on a sunny day.
  • Architecture

    A spacious lobby with wood paneling and elegant furnishings.
  • Bedroom

    A cozy and modern bedroom with a neatly made bed and minimalist decor.
  • Windows

    A spacious and well-lit dining area with multiple tables and chairs, surrounded by large windows.
  • Dining

    A cozy living room with a sofa, coffee table, and a small dining area.
  • Kitchen

    A cozy kitchen corner with wooden cabinets, a silver refrigerator, and a microwave on the countertop.
  • Seating Area

    A spacious hotel lobby with wood-paneling, various seating areas, and an open atrium design.
  • Fireplace

    A cozy waiting area featuring comfortable armchairs and an electric fireplace.
  • Floor Plan

    A simple floor plan featuring a living room and a bedroom.
  • Bathroom

    A neatly arranged bathroom featuring a toilet, sink with a mirror, and coordinated towels and floor mat.
  • Television

    A cozy living room with comfortable seating, a television, and ample natural light.

Crown Pointe Retirement Community in Omaha, NE

Information last verified:

2820 S 80th St, Omaha, NE 68124

For more information about senior living options: (844) 490-3973

4.4 from 148 reviews
5 stars
104
4 stars
25
3 stars
7
2 stars
2
1 stars
10

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Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2023Top 5% Senior Living Community in 2024

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Crown Pointe Retirement Community Costs & Pricing

Crown Pointe Retirement Community presents competitive pricing for its residential options when compared to both Douglas County and the broader Nebraska area. For a studio apartment, Crown Pointe's monthly fee of $2,600 is notably lower than the county average of $3,611 and well beneath the state average of $3,728. Similarly, their one-bedroom units are priced at $2,800, which aligns closely with the county rate but significantly undercuts the state average. Residents seeking more spacious accommodations will find that Crown Pointe's two-bedroom option at $3,600 remains favorable compared to Douglas County's average of $3,202 and Nebraska's $3,627. Overall, Crown Pointe offers appealing affordability while maintaining a commitment to quality care and community living.

Floor plansCrown Pointe Retirement CommunityDouglas CountyNebraska
Studio$2,600$3,611$3,728
1 Bedroom$2,800$2,803$3,167
2 Bedrooms$3,600$3,202$3,627

Overall Review of Crown Pointe Retirement Community

Pros

  • pro The staff are friendly and caring, consistently making residents feel welcome and known by name.
  • pro The facility is clean and well-maintained, with inviting common areas.
  • pro The front desk and administrative team are helpful, welcoming, and responsive.
  • pro There are abundant activities and social opportunities that keep residents engaged and happy.
  • pro The dining program feels restaurant-like, with tasty, varied meals and multiple choices.
  • pro The memory care unit is supported by compassionate, attentive nurses and a capable director.
  • pro Families feel confident that their loved ones are safe, well cared for, and treated with respect.
  • pro The community has a warm, homey atmosphere and a strong sense of belonging.

Cons

  • pro One reviewer described the facility as the worst place on earth to bring a loved one, calling the staff rude and the directors of nursing incompetent.
  • pro Another reviewer stated check-in is often bypassed, raising safety concerns for residents.
  • pro A critic claimed the facility charges the full month and does not prorate rent, making costs unfair.
  • pro The memory care unit was described as poorly staffed and not trained in dementia care, with frequent falls and inadequate meal assistance.
  • pro Administrative staff were portrayed as unprofessional, volatile, poor communicators, unethical, and profit-driven.
  • pro There were reports of odors in the facility, including a urine-like smell in memory care.
  • pro Some reviewers pointed to power outages and a lack of a generator to power essential services.
  • pro Several comments noted poor quality and inconsistent dining service and food.
  • pro Maintenance requests were described as slow to address, with delayed repairs and replacements.

Review

Crown Pointe Retirement Community in Omaha is best suited for seniors who want a lively, social, hotel-like atmosphere with ready access to care as needs evolve. The campus shines for couples who want to stay together while one partner enjoys more assistance than the other, and for residents who prize a broad menu of activities, robust dining options, and frequent social events. It is especially appealing to those who value bright common spaces, an open floor plan, and a sense of community where staff greet residents by name and activities are effectively woven into daily life. In short, Crown Pointe works well for active older adults who want to stay engaged, and for families seeking a convenient, one-site option as care needs shift from independent living toward assisted living and memory care.

That said, several reviewers flag situations where alternatives may be worth a closer look. For families prioritizing airtight dementia care, Crown Pointe’s memory unit can present significant variability in experience, and a few accounts describe staffing gaps or interpretive missteps regarding residents with memory impairment. Others point to billing and pricing concerns, including what is prorated or charged at move-in, and a sense that administrative practices can be profit-driven or opaque. Prospective residents who require highly consistent medical oversight, transparent pricing, or rigorous administrative reliability may want to compare with communities that have a calmer track record in those areas. Additionally, a few visitors note maintenance delays, occasional odor in certain areas, or communication lapses with families, risks that can matter when choosing a long-term home.

The strongest positives at Crown Pointe cluster around people, pace, and programming. Front-desk staff and caregivers are repeatedly described as friendly, welcoming, and responsive, which translates into a reassuring daily rhythm for residents and families. The facility’s cleanliness and inviting public spaces, a spacious lobby, open corridors, and a sense of activity in common areas, register clearly. Residents and families frequently cite plentiful activities, social opportunities, and accessible dining, including menu variety and restaurant-style service that helps residents feel attended to without needing to negotiate a hospital-like environment. Memory Carers and families often highlight capable CNAs and attentive nursing staff, particularly in the moments when a resident needs quick assistance or a personalized touch.

Yet Crown Pointe is not without notable drawbacks that can offset those advantages for certain households. The pricing story is a recurring theme; some reviewers describe high or opaque charges, with frustration over prorated services or the perception that costs rise after move-in. Dining quality also receives mixed notices: many praise the variety and flavor, while others report inconsistency or a dip in meals over time, especially for residents with specific dietary needs. Memory care, while lauded in several cases, carries warnings from other families about staffing levels, the scope of training for dementia care, and the risk of misinterpretation of resident behavior. Maintenance responsiveness and communication with families can lag, and a few accounts mention procedural gaps during emergencies or care plan changes, further complicating the decision for families seeking a flawless experience.

The key pros at Crown Pointe tend to offset many concerns when alignment is right. The social framework, wide-ranging activities, regular outings, and a dining program that residents can look forward to, helps counterbalance occasional service hiccups and price anxieties. The campus design promotes independence within a supportive environment; private apartments with ample storage options and bay windows create a home-like feel that supports dignity and comfort. For families navigating dementia care, positive reports about memory care units, where staff members shephard residents with warmth and consistency, can tip the balance toward Crown Pointe for those who prioritize a secure yet engaging community atmosphere. When care teams are stable and communication channels open, the overall experience tends to be highly favorable.

Practical decision guidance follows a straightforward pattern: Crown Pointe is a strong fit for families who value an active, engaged senior lifestyle on a single campus, with ready access to in-house therapy, nursing, and care coordination. It is particularly suitable for couples or for independent-minded residents who anticipate needing light to moderate assistance and who want a busy program plus dependable social interaction. Those with significant cognitive decline or complex medical needs, or who require strict, transparent pricing with minimal fluctuation, may want to compare other options where dementia care staffing models are clearer and billing practices are more predictable. A comprehensive tour with targeted questions, about memory care training, staff-to-resident ratios in both assisted and memory care, the specifics of what the monthly rate covers, and how any add-on services are priced, will illuminate which path is best.

In the end, Crown Pointe offers a compelling blend of goodwill, cleanliness, and engagement that elevates daily life for many Omaha seniors. For families prioritizing companionship, variety of activities, and a dining experience that feels more like a community restaurant than a care facility, Crown Pointe stands out as a strong choice. If the priority is unwavering consistency in dementia care, or if cost predictability and administrative transparency top the list, it is prudent to review competing communities with more defined dementia programs and clearer pricing structures. Crown Pointe remains a viable, often excellent option, but the best fit will hinge on the resident’s cognitive needs, the family’s tolerance for pricing nuance, and the importance placed on ongoing, proactive communication with a stable care team.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Eppley Airfield (9 miles away) Eppley Airfield (9 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
  • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

Description

Crown Pointe Retirement Community in Omaha, NE is a vibrant and welcoming assisted living community that offers a range of care options to meet the unique needs of seniors. With a focus on promoting independence and providing exceptional care, residents can choose between Independent Living and Memory Care services.

The community boasts an array of amenities designed to enhance the lifestyle of its residents. From engaging activities on-site to spacious indoor and outdoor common areas, there are plenty of opportunities for socializing and relaxation. On-site beautician services ensure that residents look and feel their best, while cable or satellite TV keeps them entertained. Air-conditioning keeps the environment comfortable, and wheelchair accessible showers cater to those with mobility needs. Additionally, Wi-Fi/high-speed internet access ensures connectivity for residents.

Crown Pointe Retirement Community also provides various care services to cater to individual needs. Diabetic care, high acuity care, incontinence care, and medication management are among the services offered by their dedicated staff.

The dining experience at Crown Pointe is exceptional, with meals provided by a professional chef. Residents can enjoy restaurant-style dining or opt for room service if preferred. The community accommodates different dietary preferences as they offer vegan options.

Engaging activities form an important part of daily life at Crown Pointe Retirement Community. Residents can participate in devotional activities on-site or join devotional activities offsite according to their beliefs. Educational speakers and lifelong learning opportunities provide intellectual stimulation, while happy hours and live musical performances create a lively atmosphere. Protestant services are available for those seeking spiritual guidance, along with Catholic services led by visiting chaplains or priests. Wine tastings add further enjoyment to residents' social lives.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals means that residents have easy access to essential amenities in the surrounding area.

At Crown Pointe Retirement Community in Omaha, seniors receive top-quality care surrounded by a supportive and engaging community.

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Nearby Places of Interest

This particular area of Omaha, Nebraska is a convenient and bustling area with a variety of amenities in close proximity. There are several reputable physicians and hospitals within a short distance, providing easy access to medical care. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, as well as pharmacies for medication needs. For those who enjoy spending time outdoors, there are parks nearby where one can take a leisurely stroll or relax amidst nature. Overall, this area offers a mix of healthcare services, dining options, and recreational opportunities that may cater to the needs and preferences of seniors looking for a vibrant community to call home.

Physicians

  • Allergy Asthma/Immunolgy Associates (0.1 miles)
  • Alegent Health Clinic (0.2 miles)
  • CHI Health Clinic (0.2 miles)
  • Boys Town Internal Medicine (0.6 miles)
  • Williams Family Medicine (0.9 miles)
  • Rodney L Nitcher (1 miles)
  • Family Medicine & Surgery, PC (1.4 miles)

Hospitals

  • Omaha Surgical Center (0.1 miles)
  • Methodist Hospital 6 South (1.8 miles)
  • Davita Omaha Dialysis (2.1 miles)
  • Va Medical Center (3.3 miles)
  • Nebraska Medical Center (3.4 miles)
  • University of NE Medical Center (3.6 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Voodoo Taco (1.3 miles)
  • Casual Pint (1.3 miles)
  • Chick-Fil-A (1.8 miles)
  • Tracks Lounge (1.9 miles)
  • Ralston Keno (1.9 miles)
  • Charleston's Restaurant (1.9 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Infuscience (1 miles)
  • Target Pharmacy (2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.5 miles)
  • Kubat Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)

Cafes

  • Panera Bread (1.8 miles)
  • Starbucks (3.6 miles)
  • Archetype Coffee (3.8 miles)
  • Starbucks (3.9 miles)
  • Scooter's Coffee (4 miles)
  • Panera Bread (4.1 miles)

Parks

  • One Pacific Place Park (1.9 miles)
  • Elmwood Park (2.2 miles)
  • Memorial Park (2.8 miles)
  • Hanscom Park (4.1 miles)

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