For more information about senior living options: (844) 490-3973
4.4 from 60 reviews
5 stars
37
4 stars
14
3 stars
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1 stars
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Assisted LivingIndependent LivingMemory Care
Crown Pointe Retirement Community Costs & Pricing
Crown Pointe Retirement Community presents competitive pricing for its residential options when compared to both Douglas County and the broader Nebraska area. For a studio apartment, Crown Pointe's monthly fee of $2,600 is notably lower than the county average of $3,611 and well beneath the state average of $3,728. Similarly, their one-bedroom units are priced at $2,800, which aligns closely with the county rate but significantly undercuts the state average. Residents seeking more spacious accommodations will find that Crown Pointe's two-bedroom option at $3,600 remains favorable compared to Douglas County's average of $3,202 and Nebraska's $3,627. Overall, Crown Pointe offers appealing affordability while maintaining a commitment to quality care and community living.
Floor plans
Crown Pointe Retirement Community
Douglas County
Nebraska
Studio
$2,600
$3,611
$3,728
1 Bedroom
$2,800
$2,803
$3,167
2 Bedrooms
$3,600
$3,202
$3,627
Overall Review of Crown Pointe Retirement Community
Pros
The staff at Crown Pointe are described as friendly, caring, and attentive, ensuring that residents feel comfortable and well taken care of.
Residents appreciate the clean and well-maintained facilities, highlighting the spaciousness and inviting atmosphere of the community.
Many families report that their loved ones have quickly made new friends and enjoyed participating in various activities organized by the facility.
The dining experience is generally positive, with many residents enjoying their meals and the sense of community during mealtime.
Families express gratitude for the support and assistance provided by staff during difficult transitions, feeling reassured about their loved ones' care.
Overall satisfaction is noted by several reviewers who believe Crown Pointe exceeds their expectations compared to previous experiences in other facilities.
Cons
The management at the facility was poor, with false promises regarding wheelchair transportation and an unexpected increase in nursing care costs.
Residents experienced significant delays in receiving refunds after moving to hospice, despite repeated assurances that the processing was underway.
Communication with the nursing staff was difficult, requiring families to text the director for responses.
There were concerns about infection control practices among med techs, notably one who failed to sanitize hands while handling medications.
The quality of food has declined since residents first moved in, with some describing it as disgusting.
The facility lacked adequate safety measures during power outages or severe weather events, raising concerns about resident safety.
The memory care unit had issues with supervision and cleanliness, contributing to a negative atmosphere for residents.
Theft incidents occurred in resident rooms, causing distress and frustration for families.
Activities were limited, leaving some residents feeling stuck within the facility without opportunities for outings or engagement outside of it.
Poor communication regarding medical emergencies left families uninformed about their loved ones' health situations.
Review
Crown Pointe Retirement Community has received a wide array of feedback from residents and their families, highlighting both positive experiences and areas for improvement. Many families have praised the warm and caring atmosphere fostered by the staff, who are consistently described as friendly and attentive. One family member expressed gratitude for how all staff members made their loved one feel comfortable during her transition, emphasizing that the community feels like home due to its welcoming environment. The spacious building, featuring an inviting open atrium often buzzing with activities, is noted as a significant advantage. Residents appreciate the social interactions available, with several stating that they have developed new friendships since moving in.
However, despite these commendable aspects, some reviews indicate notable concerns regarding management practices and communication issues. Several families reported feeling misled during initial conversations about services provided at Crown Pointe. For instance, claims of wheelchair transportation were not fulfilled as promised. Additionally, unexpected increases in care costs over time raised questions about transparency in pricing structures. A particular family recounted experiencing difficulties while trying to receive refunds for unused rent following a transition to hospice care; despite multiple inquiries regarding the refund status, they encountered delays and inconsistent responses from management.
Communication emerged as a recurring theme throughout many reviews; while some families appreciated the attentiveness of individual staff members, they expressed frustration at the overall communication process within the facility. One reviewer specifically noted challenges in connecting with nursing staff when urgent needs arose or receiving timely updates on medical situations involving their loved ones. Others echoed this sentiment by mentioning that contacting management required additional steps which sometimes slowed down response times.
Quality of care is another critical area highlighted across various reviews. While many residents are content with their treatment at Crown Pointe—especially praising in-house physical therapy options—concerns about cleanliness and infection control standards were voiced as well. Notably mentioned was an instance where a medication technician failed to follow sanitization protocols while distributing medications, leading to an outbreak of illness among residents shortly thereafter. Residents called for ongoing training focused on essential topics such as infection control to ensure a safer living environment.
Food quality has also sparked debate among residents; while some expressed satisfaction with meals initially offered at Crown Pointe, others conveyed disappointment regarding recent declines in food quality and dining room service consistency. Families reported mixed feelings concerning meal variety and taste; thus indicating that it would be beneficial for management to assess dining operations more rigorously to enhance resident satisfaction at mealtimes.
Despite these critiques, numerous families maintain high regard for Crown Pointe's ability to provide necessary services alongside creating an engaging community experience for seniors. Many stated that this facility offers robust activities catering to diverse interests; however, suggestions included enhancing opportunities for outings or trips outside the community—pointing out a lack of transportation options available within the facility itself may limit options for engagement outside its premises. Overall, while Crown Pointe demonstrates promise through compassionate care and enjoyable living conditions shared by many residents—a continued focus on improving communication processes overall could enhance families’ peace of mind regarding their loved ones' wellbeing significantly.
Features
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Pets
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Eppley Airfield (9 miles away)
Care Services
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Dining
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
Activities
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.
Description
Crown Pointe Retirement Community in Omaha, NE is a vibrant and welcoming assisted living community that offers a range of care options to meet the unique needs of seniors. With a focus on promoting independence and providing exceptional care, residents can choose between Independent Living and Memory Care services.
The community boasts an array of amenities designed to enhance the lifestyle of its residents. From engaging activities on-site to spacious indoor and outdoor common areas, there are plenty of opportunities for socializing and relaxation. On-site beautician services ensure that residents look and feel their best, while cable or satellite TV keeps them entertained. Air-conditioning keeps the environment comfortable, and wheelchair accessible showers cater to those with mobility needs. Additionally, Wi-Fi/high-speed internet access ensures connectivity for residents.
Crown Pointe Retirement Community also provides various care services to cater to individual needs. Diabetic care, high acuity care, incontinence care, and medication management are among the services offered by their dedicated staff.
The dining experience at Crown Pointe is exceptional, with meals provided by a professional chef. Residents can enjoy restaurant-style dining or opt for room service if preferred. The community accommodates different dietary preferences as they offer vegan options.
Engaging activities form an important part of daily life at Crown Pointe Retirement Community. Residents can participate in devotional activities on-site or join devotional activities offsite according to their beliefs. Educational speakers and lifelong learning opportunities provide intellectual stimulation, while happy hours and live musical performances create a lively atmosphere. Protestant services are available for those seeking spiritual guidance, along with Catholic services led by visiting chaplains or priests. Wine tastings add further enjoyment to residents' social lives.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals means that residents have easy access to essential amenities in the surrounding area.
At Crown Pointe Retirement Community in Omaha, seniors receive top-quality care surrounded by a supportive and engaging community.
Videos
Nearby Places of Interest
This particular area of Omaha, Nebraska is a convenient and bustling area with a variety of amenities in close proximity. There are several reputable physicians and hospitals within a short distance, providing easy access to medical care. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, as well as pharmacies for medication needs. For those who enjoy spending time outdoors, there are parks nearby where one can take a leisurely stroll or relax amidst nature. Overall, this area offers a mix of healthcare services, dining options, and recreational opportunities that may cater to the needs and preferences of seniors looking for a vibrant community to call home.
Crown Pointe Retirement Community presents competitive pricing for its residential options when compared to both Douglas County and the broader Nebraska area. For a studio apartment, Crown Pointe's monthly fee of $2,600 is notably lower than the county average of $3,611 and well beneath the state average of $3,728. Similarly, their one-bedroom units are priced at $2,800, which aligns closely with the county rate but significantly undercuts the state average. Residents seeking more spacious accommodations will find that Crown Pointe's two-bedroom option at $3,600 remains favorable compared to Douglas County's average of $3,202 and Nebraska's $3,627. Overall, Crown Pointe offers appealing affordability while maintaining a commitment to quality care and community living.
Medication management at Crown Pointe Retirement Community ensures that residents receive their prescribed medications on time and in the correct dosages, which is crucial for individuals with dementia or Alzheimer's disease. This feature reduces the risk of adverse reactions and helps maintain cognitive function, addressing the unique challenges these residents face. Incontinence care further enhances the quality of life for residents by providing dignity and comfort; caregivers are trained to assist individuals sensitively, offering personalized support that promotes hygiene and emotional well-being. Together, these features create a supportive environment that prioritizes both health and dignity, enabling residents to thrive despite the difficulties posed by memory-related conditions.
Crown Pointe Retirement Community on seniors.fyi includes 30 photos including images showing interior, decor, bedroom, architecture, floor plan, living room, windows, lobby, and more.
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