River City Nursing And Rehabilitation

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  • Interior

    A well-lit hospital room with a bed, curtains, and a large window.
  • Building

    The exterior of a medical center on a partly cloudy day.
  • Architecture

    Exterior view of a modern hospital building on a clear day.
  • Windows

    A clean and organized hospital room with two beds, a TV, and a window providing natural light.
  • Dining

    A cozy dining area with tables and chairs, bathed in natural light from large windows.
  • Lobby

    A warmly lit lobby with a carpeted floor, featuring armchairs, potted plants, and an American flag near the entrance.
  • Nursing Home

    Sign for River City Nursing and Rehabilitation located in front of a healthcare building.

River City Nursing And Rehabilitation

7410 Mercy Road, Omaha, NE 68124

For more information about senior living options: (844) 490-3973

1.7 from 10 reviews
5 stars
0
4 stars
1
3 stars
2
2 stars
0
1 stars
7

Skilled Nursing Facility

Overall Review

Pros

  • pro The rehab and exercises provided at Nebraska Skilled Nursing & Rehab have helped residents significantly, with some individuals finding it to be the best aspect of their experience.
  • pro Some residents appreciate the friendly demeanor of the staff during visits and find the room accommodations to be satisfactory, with essential amenities available.
  • pro A resident noted that while there were issues, the morning and overnight staff were generally good, contributing positively to their daily experience.
  • pro One reviewer highlighted that despite challenges, they enjoyed activities like art projects, reading, and bingo, which added value to their stay.
  • pro Therapists at Nebraska Skilled Nursing were recognized for their helpfulness and effectiveness in aiding recovery for residents undergoing rehabilitation.

Cons

  • pro The administration does not have the residents' best interest at heart and is quick to fire caregivers while failing to provide necessary supplies.
  • pro Residents have been overmedicated, leading to critical medication errors and hospitalizations due to overdoses.
  • pro Many staff members are unresponsive or neglectful, resulting in serious health complications for residents.
  • pro The facility has been described as a "complete joke," with numerous complaints about inadequate care.
  • pro Communication between staff and families is lacking, causing frustration and misunderstandings regarding medical appointments and care plans.
  • pro Residents have experienced severe neglect, including open bedsores and unsanitary conditions such as being found lying in their own waste.
  • pro Staff shortages lead to long wait times for basic needs, which adversely affects resident well-being.
  • pro There are instances of staff making inappropriate comments and exhibiting unprofessional behavior towards residents.
  • pro The facility has a history of losing its state license and has faced multiple complaints from families regarding poor care practices.
  • pro Patients have been denied necessary medical equipment and proper assistance, exacerbating their health conditions.

Review

The reviews for Nebraska Skilled Nursing & Rehabilitation Center paint a grim picture of a facility that seems to prioritize profit over patient care. Many reviewers express their disappointment and anger regarding the administration, which appears to neglect the well-being of its residents. They describe an environment where critical resources such as basic medical supplies and proper sterilization practices are alarmingly inadequate. One particular review highlights how laundry is not adequately handled, with residents potentially using contaminated washcloths, raising serious concerns about hygiene and safety standards.

The failures extend beyond administration to clinical staff. Multiple individuals recount harrowing experiences involving medication errors that have had life-threatening consequences, including overdoses and insufficient responses to serious medical crises. One reviewer describes being rushed to the emergency room after pleading with nursing staff for help during an episode of severe pain, only to find out it was almost too late upon arrival at the hospital. The term "Nebraska Kill" is cited, suggesting a deeply rooted issue with care quality that has reportedly resulted in avoidable deaths among patients.

Despite these alarming accounts, some reviews offer a slightly more positive view of specific staff members who genuinely care about their responsibilities. However, this sentiment is overshadowed by reports of chronic under-staffing and poor management practices that exacerbate the situation. The inconsistency in quality of care leaves many residents feeling vulnerable and neglected. For instance, one family member noted that despite good morning and overnight staff, the service from 2:00 pm to 6:00 pm was particularly problematic?suggesting there are systemic issues in staffing schedules.

Communication also appears to be a significant gap within the facility?s operations. Many reviewers mention feelings of frustration due to insufficient information from nursing staff or social workers regarding treatments or appointments for their loved ones. Instances where families were not consulted before nonessential doctor visits further illustrate the lack of coordination and consideration for patients' needs throughout their stay.

Another layer of distress emerges from emotional neglect reported by families visiting loved ones at Nebraska Skilled Nursing & Rehabilitation Center. Shocking anecdotes include frail patients found lying in unsanitary conditions and lacking basic dignity during personal care situations. Such occurrences raise ethical questions about how residents are treated during what should be supportive rehabilitation periods?especially for those already facing significant health challenges.

In conclusion, while there may be pockets of commendable effort among certain staff members at Nebraska Skilled Nursing & Rehabilitation Center, numerous accounts indicate deep-seated issues within the facility's management structure and overall approach to patient care. The combination of inadequate resources, poor communication practices, serious health risks due to negligence, and emotional neglect paints a disheartening portrait of a place meant to provide comfort in difficult times but instead becomes synonymous with suffering for both residents and their families alike. For those considering options for elderly or disabled relatives needing rehabilitation services or long-term care, these reviews serve as dire warnings against entrusting loved ones to this establishment without careful deliberation on safer alternatives.

Features

Housing

  • 174 resident community capacity 174 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

River City Nursing And Rehabilitation in Omaha, NE is an assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community offers a beauty salon where residents can relax and pamper themselves, as well as access to cable or satellite TV for entertainment. Community operated transportation is available to help residents get around conveniently, and there is also a computer center for those who wish to stay connected digitally.

Meals are served in a spacious dining room with restaurant-style dining, where residents can enjoy delicious and nutritious food prepared by professional staff. Special dietary restrictions are accommodated to ensure everyone's individual needs are met.

For recreational activities, there is a fitness room where residents can engage in physical exercise programs, a gaming room for entertainment, and a small library for reading enthusiasts. Outdoor space like gardens provides opportunities for relaxation and enjoying fresh air. Daily activities are scheduled to keep residents engaged and entertained throughout the day.

The community offers fully furnished accommodations with private bathrooms, ensuring privacy and comfort for all residents. Housekeeping services are provided to maintain cleanliness and tidiness.

River City Nursing And Rehabilitation also takes care of transportation arrangements for non-medical purposes, as well as facilitating transportation to doctors' appointments when necessary. Move-in coordination assistance is offered to make the transition process smoother.

In terms of care services, the community has a 24-hour call system and supervision to ensure the safety of all residents. Staff members provide assistance with daily activities such as bathing, dressing, transfers, meal preparation, and medication management. Special dietary restrictions are accommodated for those with specific needs. Mental wellness programs are available to support emotional well-being.

Residents at River City Nursing And Rehabilitation have easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This allows them to enjoy external resources while remaining conveniently close to their home base.

Overall, River City Nursing And Rehabilitation is a comprehensive assisted living community that prioritizes the comfort, well-being, and individual needs of its residents. With a range of amenities and care services available, it is an ideal choice for individuals seeking a nurturing and supportive environment in Omaha, NE.

Nearby Places of Interest

Physicians

  • Boys Town Internal Medicine (0.3 miles)
  • Allergy Asthma/Immunolgy Associates (0.7 miles)
  • Alegent Health Clinic (0.7 miles)
  • CHI Health Clinic (0.7 miles)
  • Williams Family Medicine (1.3 miles)
  • Rodney L Nitcher (1.5 miles)
  • Infectious Diseases Associates, PC (1.6 miles)

Hospitals

  • Omaha Surgical Center (0.7 miles)
  • Methodist Hospital 6 South (1.6 miles)
  • Davita Omaha Dialysis (1.8 miles)
  • Va Medical Center (2.8 miles)
  • Nebraska Medical Center (2.8 miles)
  • University of NE Medical Center (3 miles)

Restaurants

  • Voodoo Taco (0.7 miles)
  • McDonald's (1.2 miles)
  • Casual Pint (1.3 miles)
  • Tracks Lounge (1.3 miles)
  • Chick-Fil-A (1.4 miles)
  • Charleston's Restaurant (1.5 miles)
  • Raising Cane's Chicken Fingers (1.5 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Target Pharmacy (1.6 miles)
  • Infuscience (1.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • Kubat Pharmacy (2.1 miles)
  • CVS Pharmacy (2.6 miles)

Cafes

  • Panera Bread (1.5 miles)
  • Archetype Coffee (3.2 miles)
  • Scooter's Coffee (4 miles)
  • Starbucks (4 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (4.5 miles)

Parks

  • Elmwood Park (1.6 miles)
  • Memorial Park (2.2 miles)
  • One Pacific Place Park (2.2 miles)
  • Hanscom Park (3.5 miles)
  • Turner Park (3.9 miles)
  • Keystone Park (4.1 miles)

Frequently Asked Questions

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