Information last verified:
2116 West Faidley Avenue, Grand Island, NE 68803
For more information about senior living options: (844) 490-3973
The imaging team were very professional and made the treatment painless. The staff were very polite and helpful. The nurses and staff were excellent and compassionate. Dr. Glen Goodwin provided exceptional care, making the patient feel safe, calm, and well cared for. The nurses and interventional radiology staff were attentive, caring, and reassuring. The staff explained everything clearly and answered questions, helping patients understand what was happening. The service from all hospital staff was excellent, professional, ethical, and kind. The facilities were clean and pleasant. The check-in process was prompt and efficient. Even the food was good.
There was blood on the floor during a procedure, and it was not addressed. The staff were rude and would not return the patient’s belongings while unconscious, and they rescinded the POA without explanation. There was a lack of customer service and disregard for federal laws that was astounding. A nurse was disrespectful and seemed to try to make the patient’s pain return. The hospital was described as a joke for not providing adequate care, with nurses gossiping at the nurses’ station. Admissions staff were rude and misnamed the patient, causing a two-hour delay. Dr. Woods was unprofessional, rude, and a bully who made the patient feel unsafe. The billing was confusing and demanded $2,000 upfront with little notice, while the actual cost was around $600. The reviewer stated they would never frequent this hospital again.Chi Health St. Francis in Grand Island is best suited for families facing acute medical needs where rapid access to hospital-level care, reliable imaging, and a broad array of specialists matter most. This facility excels for emergencies, diagnostic workups, interventional radiology, and in-patient care for a range of conditions, backed by a large team and a comprehensive campus. It works best when a capable, hands-on advocate is available to steer care, ask questions, and coordinate next steps. For families who want a highly predictable experience with consistently seamless administrative and bedside interactions, however, it may be prudent to consider alternatives or to engage a dedicated care manager early in the process. The reality is that some encounters at this campus reflect outstanding clinical competence, while others reveal notable gaps in communications and service consistency.
On the strength side, the clinical core at CHI St. Francis is repeatedly praised. The imaging and diagnostic teams come across as professional, with technologists and radiology staff delivering clear explanations and steady, reassuring care. Emergency and hospital physicians commonly earn high marks for expertise, bedside manner, and the ability to explain procedures in plain language. Several reviews highlight nurses who are not only skilled but genuinely compassionate, making difficult moments more tolerable and helping patients understand what comes next. Interventional radiology and hospital-based specialists are cited as particularly strong, which is a meaningful advantage for patients needing complex workups or procedures. When the care teams mesh well with families, the experience can feel cohesive, efficient, and deeply reassuring.
Yet the clinical strengths are not uniformly matched by administrative or interpersonal consistency. A not-insignificant portion of reviews recounts frustrating lapses: admissions staff sometimes come across as brusque or poorly coordinated, and patients or families have reported delays and mix-ups in check-in or intake processes. Several comments point to disheartening gaps in privacy, documentation, and responsiveness, including occasions where critical information was not relayed promptly or where a patient’s power of attorney status was questioned or mishandled. These patterns matter: in urgent or emotionally charged moments, smooth communication and reliable administrative processes can determine whether excellent clinical care translates into a truly reassuring experience. When these elements falter, even superb clinicians can feel undermined by the system around them.
The most persuasive argument for balancing these strengths and weaknesses lies in how the pros tangibly offset the cons. For families dealing with serious or acute health issues, CHI St. Francis’ ability to mobilize a full spectrum of services quickly, emergency care, rapid imaging, and access to subspecialists, often shortens time to diagnosis and treatment, which is what matters in life-threatening or highly painful situations. In those windows, attentive nurses, clear explanations, and the competence of physicians can turn a frightening experience into one that feels manageable and controlled. The downside, mixed admissions experiences, occasional rough edges in staff interactions, and billing or administrative confusion, can undermine confidence and stress families at moments when reassurance is essential. Weighing the two, the clinical core remains a decisive strength, but it requires active advocacy to keep administrative friction from eroding the overall value.
For families weighing options, the practical takeaway is clear. CHI St. Francis should be strongly considered when the priority is access to urgent care, precise imaging, and a broad hospital network that can handle complex, multi-disciplinary needs without transferring care away. It is less ideal for those who require near-perfect consistency in every interaction or who do not have the bandwidth to supervise administrative details closely. In such cases, it makes sense to compare with nearby regional facilities or specialized centers where patient experience and discharge planning are consistently rated highly. When choosing, secure a clear point of contact, request proactive updates, and insist on written care plans and discharge instructions. A designated care liaison can turn variable experiences into a more predictable trajectory.
The bottom line: CHI Health St. Francis delivers robust, capable medical care with a track record of compassionate bedside engagement in many encounters, plus the hospital’s depth of resources and specialists. This makes it a strong choice for urgent and complex medical needs where decisive, skilled clinical intervention is the priority. However, families should approach with a plan for advocacy, ready to address administrative inconsistencies and variable staff interactions. Those who cannot tolerate midstream miscommunications or who require unwavering consistency in every touchpoint should seriously explore alternatives, or at minimum enter with a clearly defined advocate in place, prepared to push for timely updates, closed-loop communication, and transparent discharge planning. In the right hands, CHI St. Francis can be a highly effective, even comforting, healthcare home during serious health events.
36 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Nebraska Regional (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chi Health St Francis in Grand Island, NE is an assisted living community that offers a wide range of amenities and care services to cater to the needs of seniors. The community provides a comfortable and fully furnished living environment with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and access to outdoor spaces.
Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions considered. Housekeeping services ensure that the living spaces are always clean and well-maintained. For those who prefer to prepare their own meals, there is a kitchenette available.
Care services at Chi Health St Francis include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. The staff is trained in medication management and ensures that residents receive their medications on time. Additionally, the community offers a mental wellness program to support the emotional well-being of residents.
Residents can engage in various activities organized by the community or participate in resident-run activities. There is never a dull moment with scheduled daily activities to keep everyone entertained and engaged.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Chi Health St Francis provides easy access to various services and attractions in the surrounding area.
Overall, Chi Health St Francis offers a comfortable living environment with excellent amenities and care services for seniors seeking assisted living in Grand Island, NE.
Chi Health St Francis is located at 2116 West Faidley Avenue, Grand Island, NE 68803 in Howard County, Nebraska
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