2116 West Faidley Avenue, Grand Island, NE 68803
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The nurses and staff were excellent and compassionate. The ER team, including Dr. Glen Goodwin, was professional, calming, and made the patient feel safe and cared for. Staff explained procedures clearly and respected patient privacy. Interventional Radiology staff, CT techs, and hospitalists were helpful, reassuring, and truly listened. Patients felt well taken care of, with prompt responses and attentiveness to pain and needs. The overall care from the emergency department to discharge was excellent and satisfying. Even the food was good, contributing to a positive experience.
The hospital was described as a joke and the staff were disrespectful to patients. Nurses were said to gossip at the nurses' station and dismiss patients' questions. Care for a patient with a tracheotomy was inadequate, with pain management and monitoring lacking. Staff allegedly pressured the family to discharge and refused to extend the stay when needed. A respiratory therapist allegedly mishandled a wound, and a nurse yanked the IV during shift change. Dr. Woods was described as unprofessional, rude, aggressive, and made the patient feel unsafe. Admissions staff were rude and misnamed the patient, causing long wait times and confusion. A patient felt treated like trash and disrespected by the hospital staff. The hospital allegedly failed to provide upfront notice about a large anticipated charge, leading to surprise billing.The collection of reviews paints a hospital experience that is deeply mixed, with some patients praising the care they received and others recounting experiences that left them frustrated, frightened, or angry. On a broad level, many reviewers acknowledge that there are caring, competent staff who communicate well and try to help, while a substantial number of comments point to issues with bedside manner, delays, and concerning behavior by some clinicians. The overall impression is not uniform satisfaction; it is a patchwork of praise and grievance that suggests both high points and serious gaps in care.
Several reviews highlight compassionate, professional treatment in the emergency department and beyond. One patient described the ER doctor as "the best er doctor I've met," specifically naming Dr. Glen Goodwin as someone who made them feel safe, calm, and well cared for, with a mix of professionalism and humor that helped ease fear during a stressful emergency. Others echoed these sentiments, noting that the nurses and staff were "excellent and compassionate," that privacy was respected, and that questions were answered clearly. Positive experiences are also attributed to specific providers and teams, such as Agnes in care, Allie in the ER, Interventional Radiology staff, CT technicians, and a hospitalist referred to as Dr. M, who were described as attentive, compassionate, and reassuring. Some patients even commented that the overall process from emergency care to hospital stay to discharge went smoothly enough to leave them feeling satisfied, with even the food described as good in at least one account.
However, a substantial portion of the feedback centers on negative experiences that undermine trust and comfort. Several reviews report rude or dismissive admissions staff and a sense that communications about care plans were lacking or delayed. One patient recounted waiting two hours in a room after being admitted, with the sense that the admission desk misidentified them with another patient's name. Others described nurses who seemed more interested in chatting at the nurses' station than in addressing patient needs, and in at least one instance this included overheard conversations suggesting a patient should be discharged because there was nothing wrong with them. For families whose loved ones were dealing with serious conditions - such as a father with a tracheotomy who was having trouble breathing - these lapses felt particularly troubling, as family members felt left in the dark about the care plan and questioned the adequacy of pain management and ongoing monitoring.
There are particularly troubling accounts of rough handling and alleged mistreatment. A patient recounted a situation in which a respiratory therapist allegedly "manhandled" a wound, and nurses at a shift change "yanked" an IV out of a patient's arm. Another highly detailed report described an ER physician, Dr. Woods, who allegedly demanded a cat-scan while implying the patient should leave, spoke in a hostile and aggressive manner, and created a sense of fear that led the patient to remove wires and seek care elsewhere. The patient even described security involvement and the patient feeling unsafe, ultimately recording the encounter and pursuing complaints through formal channels and legal avenues. These stories contribute to a perception that, for some patients, the environment could feel threatening or abusive, rather than supportive and safe.
Cost and billing concerns also appear in the reviews, with confusion over payment expectations. One reviewer said they were informed they would need to pay $2,000 upfront, only to receive a bill for around $600, and questioned why there was such a large upfront demand if the actual cost ended up being much lower. The sense of mystery around billing adds another layer of anxiety for patients already dealing with health concerns, and it feeds a narrative that organizational clarity around costs and communications could be improved.
Interwoven with the criticisms of the ER and individual staff are reminders that the hospital also includes strong points tied to specific departments and specialists. A number of reviews reference the Nebraska Heart Institute and its staff, with expressions of gratitude for the care received and praise for the professionalism and attentiveness of the team there. One reviewer highlighted their long-standing positive relationship with Amy at the Nebraska Heart Institute and the broader "entire staff" as being outstanding, suggesting that for certain services, the hospital system delivers consistently high-quality care. Another note praises regional care as a preferable option for those wary of certain experiences, indicating that for some patients, different facilities within a regional system may offer better experiences.
In sum, the picture that emerges is not of a single, uniform hospital experience but of a complex spectrum. On the positive end, many patients encounter courteous, capable staff, clear communication, and effective, compassionate care - especially in certain departments and with specific providers who are remembered for their kindness and competence. On the negative end, other patients report rude interactions at intake, delays that leave them waiting and uncertain, staff preoccupied with personal conversations rather than patient needs, and alarming encounters with aggressive or dismissive clinicians that undermine trust and safety. The reviews also reveal a real concern about consistency in care, the handling of pain and monitoring, and the transparency of billing and decisions about how long a patient should stay.
If there is a through-line, it is that patient experience varies widely by episode, clinician, and department. The hospital's strengths appear to lie in dedicated, empathetic providers and skilled specialists who can deliver high-quality medical care and reassurance in many cases. The weaknesses point to systemic issues around communication, staffing, patient advocacy, and respect in some interactions, plus highly troubling individual experiences that have led patients to seek care elsewhere or pursue formal complaints. This mix of feedback suggests that improvements in consistency, bedside communication, and professional conduct - along with clearer billing practices - could help elevate the overall patient experience across the board.
36 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Nebraska Regional (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chi Health St Francis in Grand Island, NE is an assisted living community that offers a wide range of amenities and care services to cater to the needs of seniors. The community provides a comfortable and fully furnished living environment with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and access to outdoor spaces.
Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions considered. Housekeeping services ensure that the living spaces are always clean and well-maintained. For those who prefer to prepare their own meals, there is a kitchenette available.
Care services at Chi Health St Francis include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. The staff is trained in medication management and ensures that residents receive their medications on time. Additionally, the community offers a mental wellness program to support the emotional well-being of residents.
Residents can engage in various activities organized by the community or participate in resident-run activities. There is never a dull moment with scheduled daily activities to keep everyone entertained and engaged.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Chi Health St Francis provides easy access to various services and attractions in the surrounding area.
Overall, Chi Health St Francis offers a comfortable living environment with excellent amenities and care services for seniors seeking assisted living in Grand Island, NE.
Chi Health St Francis is located at 2116 West Faidley Avenue, Grand Island, NE 68803 in Howard County, Nebraska
Azria Health Broadwell
Grand Island, NE
Robust on-site care and amenities, including 24/7 nursing, medication management, restaurant-style dining, and a variety of activities.
Grand Island Park Operations
Grand Island, NE
Competitive pricing vs state average; extensive amenities and care.
Grand Island Park Operations costs
Grand Island Park Operations reviews
Grand Island Park Operations images
Regency Retirement Residence
Grand Island, NE
Engaging activities and friendly, attentive staff.
Regency Retirement Residence reviews
Regency Retirement Residence images
CountryHouse Grand Island
Grand Island, NE
Caring staff with personalized attention; engaging activities; safe, intimate community; comfortable apartments; good family communication.
CountryHouse Grand Island costs
CountryHouse Grand Island reviews
CountryHouse Grand Island images
Chryslais Lutheran Homes Inc
Grand Island, NE
Diabetic care with on-site activities for health and social engagement.
Chryslais Lutheran Homes Inc reviews
Chryslais Lutheran Homes Inc images
Bethphage Mission-Great Plains
Grand Island, NE
Diabetic care with on-site activities and meals.
Bethphage Mission-Great Plains reviews
Bethphage Mission-Great Plains images
Lebensraum Retirement Home
Grand Island, NE
Caring staff in a home-like, safe setting.
Lebensraum Retirement Home costs
Lebensraum Retirement Home reviews
Lebensraum Retirement Home images
Edgewood Hastings Senior Living, LLC
Hastings, NE
Small, home-like community with personalized, name-by-name staff communication.
Edgewood Hastings Senior Living, LLC reviews
Edgewood Hastings Senior Living, LLC images
The Kensington Hastings
Hastings, NE
Compassionate staff with engaging activities and memory-care oriented services.
The Kensington Hastings costs
The Kensington Hastings reviews
The Kensington Hastings images
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Top Cars for Senior Drivers and Essential Safety Innovations
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
A Closer Look at Private Pay Home Care
Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
