Chi Health St Francis in Grand Island, NE

2116 West Faidley Avenue, Grand Island, NE 68803

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
81
4 stars
10
3 stars
3
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Chi Health St Francis

    Pros

    • pro The nursing staff were amazing and extremely kind.
    • pro The nurses and staff were excellent and compassionate.
    • pro Dr. Glen Goodwin was described as the best ER doctor, making patients feel safe, happy, and well cared for.
    • pro The staff were very pleasant and helpful.
    • pro Excellent care from the emergency room to home.
    • pro The interventional radiology team were awesome and reassuring.
    • pro The MRI staff were friendly and nice.
    • pro The food was good.

    Cons

    • pro They felt mistreated and disrespected by hospital staff.
    • pro The hospital was described as a joke and failed to provide care for their father, who worsened while admitted.
    • pro Nurses were seen gossiping at the station, had attitudes, and did not check on the patient regularly.
    • pro They were pressured to leave to free a bed for others, despite requests to stay for more care.
    • pro A staff member mishandled the wound and pulled out the IV, showing rough care.
    • pro Dr. Woods was described as unprofessional, rude, and bullying, making patients feel unsafe.
    • pro They would not recommend this hospital and ended up seeking care elsewhere.
    • pro Admissions staff were rude and caused delays by misnaming the patient, resulting in a two-hour wait.

    Review

    Chi Health St Francis in Grand Island is best suited for adults who prize attentive, compassionate bedside care and practical, clear communication from the clinical team. The strongest argument for this community is the quality of nursing and medical staff who show up with patience, empathy, and a willingness to explain what is happening and why. In the best cases, patients report feeling safely cared for from the emergency room through hospitalization and home, with nurses who are responsive to calls, doctors who listen, and clinicians who work to reduce pain and anxiety. It's a practical choice for families that want reliable medical competence paired with human warmth, rather than a flawless administrative experience.

    Those who may want to consider alternatives include families that require consistently smooth front-desk operations, transparent and upfront billing, and uniformly professional conduct across all staff. Several reviews flag rude admissions personnel, miscommunications about costs, and even experiences with clinicians whose manner felt disrespectful. For families navigating insurance questions, pre-authorizations, or discharge planning, these recurring friction points can be destabilizing. If the expectation is seamless intake and impeccably predictable billing, other options with a stronger track record on administrative discipline may be worth exploring.

    The strong bedside care and compassionate staff do not merely balance the drawbacks; they often overwhelm them in practical terms. The community earns praise for how nurses and doctors explain procedures, manage pain, and keep patients informed - contributing to moments when the hospital feels like a place of genuine care and safety. The ER and other clinical units frequently deliver swift attention, and interventional radiology and imaging teams are highlighted as competent and reassuring. Yet the flipside - rude admissions staff, billing surprises, and the occasional clinician whose bedside manner falls short - can erode confidence, especially for families facing prolonged or complex stays.

    Care quality stands out when clinicians are at hand and communication is clear. Many reviews celebrate fast check-ins, thorough explanations of next steps, respectful privacy, and staff who go the extra mile to ease discomfort. Positive experiences shine with named providers and teams that feel dedicated to the patient's well-being. However, the negative anecdotes are not incidental: an insistence on understanding cost structures, and even a single reporting of aggressive or dismissive behavior by a clinician, demonstrates that experiences can diverge sharply from one visit to the next. Prospective families should weigh the likelihood of consistent, respectful administration alongside the evident clinical strengths.

    For decision-making, it helps to approach a stay with a practical plan: request a primary nursing lead or patient advocate to coordinate care and discharge planning; obtain a clear price estimate before procedures or admission and confirm what is billable to insurance versus out-of-pocket; discuss pain management and a step-by-step care plan with the attending physician; and consider naming a preferred doctor if possible, so relationships can carry through a stay. Take note of the facility's relative strengths - clean, pleasant surroundings, responsive nurses, and reliable clinical teams - while preparing to address administrative snag points quickly by escalating to a manager when needed.

    The bottom line is straightforward: Chi Health St Francis is a strong option for seniors who value capable medical care delivered with genuine warmth and a tractable, if imperfect, administrative environment. The best-case scenarios deliver confident, compassionate treatment across ER and inpatient settings, with staff that leave patients feeling respected and safer. However, for families whose decision hinges on flawless admissions, transparent pricing, and consistently courteous front-line interactions, it is prudent to compare alternatives and, if choosing this community, to set clear expectations and secure a point person who can navigate billing and discharge details. In the right circumstances, this hospital becomes a dependable partner in care; in others, the lure of a more predictable administrative experience may justify exploring other options.

    Features

    Housing

    • 36 resident community capacity 36 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Central Nebraska Regional (4 miles away) Central Nebraska Regional (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Chi Health St Francis in Grand Island, NE is an assisted living community that offers a wide range of amenities and care services to cater to the needs of seniors. The community provides a comfortable and fully furnished living environment with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and access to outdoor spaces.

    Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions considered. Housekeeping services ensure that the living spaces are always clean and well-maintained. For those who prefer to prepare their own meals, there is a kitchenette available.

    Care services at Chi Health St Francis include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. The staff is trained in medication management and ensures that residents receive their medications on time. Additionally, the community offers a mental wellness program to support the emotional well-being of residents.

    Residents can engage in various activities organized by the community or participate in resident-run activities. There is never a dull moment with scheduled daily activities to keep everyone entertained and engaged.

    Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Chi Health St Francis provides easy access to various services and attractions in the surrounding area.

    Overall, Chi Health St Francis offers a comfortable living environment with excellent amenities and care services for seniors seeking assisted living in Grand Island, NE.

    Nearby Places of Interest

    Physicians

    • Family Practice Of Grand Island PC (0 miles)
    • Urological Associates Of Grand Island Pc (0.1 miles)
    • Allergy Asthma & Immunology Associates PC (0.2 miles)
    • Grand Island Ear Nose & Throat Clinic (0.2 miles)
    • Van Wie Healthcare (0.2 miles)
    • Tariq Mubin MD (0.2 miles)
    • The Hearing Clinic (0.2 miles)

    Hospitals

    • Saint Francis Medical Center (0 miles)
    • CHI Health Sleep Lab (0.4 miles)
    • Good Samaritan Center (14.1 miles)
    • Memorial Hospital (18.8 miles)

    Pharmacies

    • Wagoner Pharmacy (0.2 miles)
    • U Save Pharmacy (18.6 miles)

    Transportation

    • New Age Wildlife Art (0.3 miles)
    • Action Cab & Courier (1 miles)
    • U-Haul Neighborhood Dealer (2.2 miles)

    Places of Worship

    • Calvary Lutheran Church Elca (0.6 miles)
    • Assemblies Of God District Headquarters (0.6 miles)
    • Lao Temple (0.7 miles)
    • Church of God of Prophecy (0.8 miles)
    • Trinity United Methodist Church (0.9 miles)
    • Iglesia De Dios Ebenezer (0.9 miles)
    • Grace Covenant Church (0.9 miles)

    Restaurants

    • Paradise Donuts (0.6 miles)
    • Burger King (0.7 miles)
    • McDonald's (0.7 miles)
    • Domino's Pizza (0.8 miles)
    • Taco John's (0.8 miles)
    • Lee's Family Restaurant (0.8 miles)
    • Wahlburgers @ Hy-Vee (1 miles)

    Parks

    • Warmer Detention Cell and Park (0.8 miles)
    • Buechler Park (0.8 miles)
    • Dog Park (2.5 miles)
    • The Nature Conservancy (17.1 miles)
    • Coles Park (18.9 miles)
    • Streeter Park (19.2 miles)

    Cafes

    • Barista's (0.8 miles)
    • Scotters Coffee (1.4 miles)

    Theaters

    • AMC CLASSIC Grand Island 7 (1.2 miles)

    Frequently Asked Questions

    Where is Chi Health St Francis?

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