Azria Health Broadwell
Save800 Stoeger Drive, Grand Island, NE 68803
For more information about senior living options: (844) 490-3973
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Across the spectrum of feedback, The Cedars at Broadwell LLC in Grand Island, Nebraska emerges as a place that some families genuinely appreciate while many others describe as deeply troubling. For every note of praise, there are corresponding warnings and vivid accounts of neglect or dysfunction. One family member spoke warmly of the care their loved one receives, saying the resident is happy there, has shown tangible improvements in care and engagement, and even enjoyed a celebratory birthday meal organized by the staff. They described "quality people that care" and a setting that felt more like a community than a facility. The sentiment is echoed by others who see dedicated staff delivering strong caregiving and acknowledging that positive changes can be slow but are happening under new leadership.
Yet this warmth is far from universal. A number of reviews paint a starkly different picture, focusing on the experience of visiting and communicating with staff. Families report that visitors can be met with rude or dismissive attitudes, and that access to residents is sometimes denied by nurses, making it feel almost like a jail or prison to those trying to maintain connections with their loved ones. These perspectives emphasize a barrier between families and residents that undermines confidence in the facility's willingness to be open and supportive to relatives who are trying to participate in care and oversight.
Cleanliness and facility conditions are another frequent point of contention. Several reviews describe the building as dirty during visits, with particular concerns about how rehab wing doors sit with gaps that could let dirt and even pests into the interior. The parking area is described as unsafe and poorly maintained, and inside, residents and families recount looking past general upkeep to more troubling issues. Specific complaints include the allegation that residents were not receiving medications as prescribed, and at times meals were served cold because of delays, especially after the clock change. One reviewer bluntly stated that the "place should be closed down," and others echoed concerns about cleanliness, with rooms not being kept up, floors needing attention, and odors of urine making the environment uncomfortable for residents and visitors alike.
There are also extensive accounts of more severe neglect and safety shortcomings. Some reviews describe residents waiting for help for long periods, with call lights ignored and staff appearing overwhelmed or distracted. One account told of a caregiver waiting hours to respond to a patient's needs, and another described a patient who was left to care for his own needs or to clean up after a fall. The smell of urine, infrequent showers, and unaddressed hygiene problems are recurring themes, along with reports of poor training in handling challenging patient behaviors and a general sense that the facility is stretched too thin to provide timely, attentive care. A particularly harsh critique highlighted the neglect of personal belongings during a discharge, with large bags used to remove items without proper regard for the resident's possessions.
The reviews also touch on management and staffing dynamics. Some comments acknowledge a strong, compassionate CNA/nurse presence and spacious activities teams that keep residents engaged, while others insist that staffing shortages and high turnover - especially of traveling nurses - undercut the quality of care. There is a common thread asserting that better standards must come from the top, with critics saying that what is needed is consistent leadership and enforced protocols to ensure safety, dignity, and respect for residents. The insistence on more stringent background checks or drug screenings for new hires appears in some critiques, underscoring a desire for stricter hiring practices to protect vulnerable residents.
Amid the criticisms, there are also voices of cautious optimism. Several reviewers note that the facility is starting to turn a corner under new management, with appreciable efforts to improve the resident experience and to address longstanding issues. They credit management that they feel is genuinely trying to make things better, even if change is slow and imperfect. In these accounts, dedicated staff members - nursing aides, physical therapists, and activities personnel - are described as doing their best within a difficult environment, and their commitment is acknowledged even by those who remain concerned about systemic shortcomings.
Taken together, the collection presents a picture of a care setting that is having difficulty balancing memorable acts of kindness and patient-centered care with persistent challenges around cleanliness, safety, communication, and consistent staffing. For families considering care for a loved one, the range of experiences suggests the importance of visiting multiple times, asking pointed questions about staffing ratios and call-light responses, reviewing inspection reports, and seeking firsthand impressions from current residents and other families. While some residents appear to thrive and feel genuinely cared for, others describe experiences that raise serious questions about daily operations, oversight, and the safety and dignity of those who call this facility home.
Azria Health Broadwell in Grand Island, NE is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a vibrant and engaging living environment, this community boasts numerous amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor spaces where residents can relax and enjoy the fresh air.
The fully furnished accommodations feature private bathrooms and offer a high level of comfort and convenience. Residents also have access to cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to stay connected with their loved ones.
Azria Health Broadwell takes pride in offering top-notch care services. A 24-hour call system ensures that help is always just a phone call away. The highly trained staff provides assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is also provided to ensure residents' health needs are properly addressed. Special dietary restrictions are accommodated to cater to individual preferences and ensure proper nutrition for each resident.
Residents can enjoy restaurant-style dining where meals are expertly prepared, taking into consideration diabetes diets and special dietary restrictions.
To keep residents engaged and active throughout the day, Azria Health Broadwell offers various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any special requests or arrangements.
In terms of location convenience, the community has close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals.
The caring professionals at Azria Health Broadwell take pride in providing personalized care that promotes independence while ensuring the safety and well-being of each resident. By offering excellent amenities and care services in an engaging environment surrounded by convenient amenities nearby,this assisted living community strives to provide a fulfilling lifestyle for its residents.
Azria Health Broadwell is located at 800 Stoeger Drive, Grand Island, NE 68803 in Howard County, Nebraska
Azria Health Broadwell on seniors.fyi includes 10 photos including images showing landscaping, healthcare, interior, bedroom, gazebo, building, hospital bed, nursing home, and more.
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