630 Park Drive, Shelby, MT 59474
For more information about senior living options: (844) 490-3973
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The staff are excellent, professional, and caring. Dr. Hamm is wonderful. The staff were polite and answered questions about the process. The front desk, nurses, and doctor were all kind and courteous. Michelle made check-in a pleasant experience. Peter the radiologist provided careful posture adjustments and reassuring imaging. The team delivered same-day COVID-19 test results. The staff were very helpful and accommodating. Logan Health provided professional and caring care.
NICHE was rude and showed attitude toward the family. She spoke quickly and gave unclear instructions about where to place the urine bottle. When questioned, she offered a dismissive, fake-sounding reply and did not acknowledge the concern. The visit left the family feeling uncomfortable, anxious, and frustrated due to negative energy. The clinic/ER experience was described as 50/50, with inconsistent quality. They reportedly turned away a 6-month-old with a fever of 105 and told them to just give medication. They allegedly would send a med card without consent and did not know FMCSA standards. A doctor allegedly misdiagnosed a back issue for two years, leading to ongoing pain.The collection of experiences shared about this clinic paints a picture of a place that can be a lifesaver in urgent moments and a source of frustration in others. For families headed to immigration medical exams, the service is supposed to be precise, calm, and supportive. One family's appointment, scheduled for 10:00 a.m., shows how quickly a routine visit can become disconcerting when communication and demeanor don't align. They were told to expect a process at the counter, but when a nurse identified as NICHE called their name, the interaction felt rushed and sharp, with what came across as mounting attitude. The nurse's fast narration left the family partially confused about where to deposit a urine specimen, and a moment when a family member attempted to check on the nurse's well-being was met with a curt, almost dismissive response. The family member, who has years in customer service, felt the instruction gap should have been addressed with better, clearer teaching rather than a terse reaction. The impression lingered: a professional setting should educate when guidance isn't clear, especially for a sensitive process like a urine sample.
The family's experience with NICHE became the focal point of criticism because it exemplified a larger concern about bedside manner in a clinic that, for some, is a gateway to essential immigration and health services. The singer of this note was not asking for sympathy, only for clear communication delivered with courtesy. The mom in the situation was already anxious about a time slot and a procedure, and the perceived negative energy amplified those emotions. There was disappointment that a long-time customer service professional's perspective on how to handle miscommunications didn't seem to land with NICHE. The reviewers implied that even small moments of disrespect can cast a long shadow over the care experience, especially when families are negotiating important health and administrative tasks.
Beyond this notable encounter, the reviews included a long-running thread about mixed clinical quality and the reality that a single place can deliver contrasting experiences. Two years prior, a patient described an episode where a back injury was assessed as a "very small bulging disk," only to be told years later by a specialist that there had been a ruptured disk for two years. The patient labeled the earlier diagnosis as incorrect and urged others not to rely on that facility for such issues. This frustration highlights a broader concern: the importance of accurate diagnoses and the value of seeking second opinions when symptoms persist or worsen. In short, the clinic's record for diagnostic consistency appears to be mixed, with some patients counting on its care and others feeling let down by past conclusions.
The mixed patient experiences extended to the clinic's general ER and urgent-care moments. One account described the clinic as 50/50 - occasional extended examinations that attempt to uncover what is truly wrong, tempered by episodes where critical decisions felt questionable. There was a troubling report about a 6-month-old turned away with a fever of 105, told simply to "give him medication," despite prior advice or interventions. Another patient recounted the moment of differentiating pink eye from sinus drainage in a way that eventually led to the proper treatment. These examples illustrate that, for some families, the clinic can be a place of responsive care and careful diagnosis, while for others it can become a source of fear and confusion when urgent concerns are not met with swift, decisive action.
Despite these tough experiences, the reviews also highlighted several strong positives. Dr. Hamm emerged as a recurring bright spot across multiple stories. Described as wonderful and professional, this physician represents the kind of steady, compassionate care that patients remember. In contrast to the rough moments with NICHE, Dr. Hamm's presence provided reassurance that skilled clinicians - capable of thoughtful assessments and careful explanations - do exist within the same clinic. The staff at the front desk, nurses, and other clinicians were praised as well, with some reviewers expressing gratitude for genuine kindness and helpfulness that made difficult situations feel more manageable. One sentiment that recurred was the sense that, even when some interactions fell short, there were dedicated professionals who cared deeply about the patients' well-being.
Across the board, positive experiences often centered on timely testing and clear communication in critical moments. Several reviewers described successful COVID-19 testing that was fast and efficient, with clear explanations about the process. The nose swab was handled politely by the staff, and results came back within an hour, enabling patients to proceed with travel or border requirements. For those needing same-day testing, especially for border-crossing into Canada, the clinic and its staff seemed to deliver the level of attentiveness that people needed in urgent, time-sensitive circumstances. In these cases, the staff were described as attentive and courteous, with questions answered patiently, contributing to a smoother overall experience.
Another recurring motif is the human warmth displayed by particular team members, especially during holidays or moments of urgency. One reviewer thanked staff for their kindness on Christmas Eve, noting that Michelle made check-in feel pleasant and that Peter, the radiologist, offered careful adjustments to posture before imaging. This combination - practical care, respectful communication, and a touch of personal consideration - left a lasting impression on that patient and underscored how individual actions can significantly shape an entire visit. The sentiment extended to reports of the staff in Shelby and other locations as well, where patients described feeling welcomed and supported by both administrative and clinical teams.
Taken together, these reviews present a clinic with a wide spectrum of experiences. There are clear moments of excellence - compassionate doctors, polite and helpful administrative staff, and efficient testing that helps people meet urgent needs and regulatory requirements. There are also troubling incidents - the impression of rushed, curt communication; misdiagnoses or delayed recognition of serious symptoms; and the uneasy sense that some encounters did not reflect the best professional standards. The common thread is the human element: individuals who bring a range of attitudes, expertise, and communication styles to each patient encounter. For families navigating immigration medical exams, urgent care, or routine testing, the message is that while this clinic can provide crucial, life-supporting services with kindness and competence, it is also a place where a single negative interaction can color the entire experience. If you're planning a visit, it might be wise to prepare questions, seek clarification when instructions aren't clear, and, when possible, look for the healthcare professional whose approach aligns with your expectations - because there are clinicians here who excel in both technical care and empathetic communication, and there are moments when that standard can slip.
53 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marias Care Center in Shelby, MT is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prides itself on providing a comfortable and welcoming environment where seniors can maintain their independence while receiving the assistance they need.
The amenities at Marias Care Center are designed to enhance the quality of life for its residents. There is a beauty salon on site for haircuts, styling, and other personal grooming needs. Residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished apartments. Community operated transportation is available for shopping trips and other outings. For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet access throughout the facility.
The dining experience at Marias Care Center is exceptional. Residents can savor delicious meals prepared by professional chefs in the elegant dining room. Special dietary restrictions are accommodated to ensure that everyone receives proper nutrition.
There are numerous activities available for residents to enjoy. The fitness room allows seniors to stay active and maintain their physical health. Concierge services are provided to assist with planning day trips and organizing resident-run activities. Scheduled daily activities offer a variety of options for entertainment and social interaction.
In terms of care services, Marias Care Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications correctly. The mental wellness program focuses on promoting emotional well-being among residents.
Location-wise, Marias Care Center is conveniently located near parks, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
Overall, Marias Care Center provides an exceptional assisted living experience with its comprehensive amenities, personalized care services, delicious dining options, engaging activities, and convenient location.
Marias Care Center is located at 630 Park Drive, Shelby, MT 59474 in Toole County, Montana
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