640 Park Avenue, Shelby, MT 59474
For more information about senior living options: (844) 490-3973
Dr. Hamm is wonderful. The staff is excellent. The doctor and staff were professional and caring. The staff were polite and answered questions about the process. Peter, the radiologist, provided expertise and helped ensure a quality image with posture adjustments. Michelle made check-in a pleasant experience. Everyone was kind, from the front desk to the nurse and doctor. Results were returned quickly, about an hour.
The appointment started late and the staff seemed disorganized. Nurse Niche was rude and directed the family with a confrontational attitude. Niche spoke too quickly, gave hurried instructions, and treated them with attitude. Niche offered a fake apology and did not apologize to the entire family. The family felt uncomfortable, anxious, and frustrated due to Niche's negative energy. The reviewer claims Dr. Hamm misdiagnosed the back issue. The reviewer warns others not to go to Maria's Health Care. The clinic/ER is described as 50/50, with inconsistent experiences. They turned away a 6-month-old with a fever of 105, telling the parents to just give medication. The clinic allegedly sends medical cards without consent and is unaware of FMCSA standards.A thread that runs through multiple experiences at this clinic and its affiliated ER is the striking mix of warmth and fatigue, competence and confusion. One family's visit for immigration medical testing began with the fatigue of a tight schedule: an appointment set for 10:00 sharp, but the call to return to the exam room didn't come until 10:16. What followed was a sharply described interaction with a nurse named Niche, whose hurried pace and blunt delivery left the family feeling talked over and misunderstood. The patient was handed a urine specimen bottle and then instructed - unclear and delivered in a rush - to place it somewhere, with the family admitting they didn't quite catch where or how, precisely because the instruction came in a torrent of speed. When one family member spoke up to ask if the nurse was okay, the reply came in a dismissive "oh no," delivered in a tone that felt more perfunctory than compassionate. The observer, who has spent years in customer service, reflected that good patient education should rise above speed and should ensure understanding the first time, not after friction has built up. The experience left the family with a sense of negative energy lingering in the room, and a recognition that small-town politeness and patience can feel notably absent in a high-traffic medical setting.
Beyond this particular encounter, the reviews reveal a larger tapestry of mixed interactions with the same clinic and its care network. Two years prior, a back injury story amplified the sense that diagnoses can diverge between clinicians. After an initial assessment by Dr. Hamm - who described a very small bulging disk - the patient now hears from another specialist that the condition is more significant, potentially a ruptured disk present for two years. The discrepancy is unsettling and it fuels a clear warning to others: not every clinic experience will be aligned, and reassessment may yield different conclusions. The reviewer's caution about this facility - "don't go to Maria's Health Care" - is tempered by a dated memory of earlier professionalism, underscoring how a place can have moments that inspire trust and moments that unsettle it.
The mixed nature of care is echoed again in a broader appraisal. The same clinic/ER is described as "50/50" in reliability. There are moments of thorough investigation, followed by episodes that feel less careful. Examples offered include turning away a feverish 6-month-old with a fever of 105, on the rationale of giving medication at home; a time when a suspected pink eye turned out to be a sinus issue, with care that could have been more precise. Yet amid these missteps, there is a persistent thread of strong advocacy for Dr. Hamm, who is repeatedly singled out as wonderful. The juxtaposition of praise for the doctor's bedside manner with frustration about what feels like inconsistent examination procedures paints a portrait of a clinic where excellence can coexist with missteps and miscommunications.
Another thread concerns administrative processes and standards that can undermine the patient experience. One reviewer cautions against obtaining a medical card through the clinic, suggesting they have sent such documentation without proper consent and implying gaps in knowledge of FMCSA standards. This concern sits beside many positive notes about staff courtesy and efficiency in other visits, illustrating how administrative reliability can make or break trust even when clinical care is solid. The same reviewer group also highlights positive experiences with COVID-19 testing - an area where the clinic earns praise for clarity, speed, and supportive staff. The sense is that when the team is organized and communicative, the clinical side shines; when it is not, frustrations proliferate.
Positive experiences, however, are robustly present as well. Several reviewers commend the staff for professionalism, kindness, and competence that go beyond mere procedure. One account describes excellent, attentive service from the reception desk through nursing staff to the doctor, with specific appreciation for the way care was organized to accommodate a long journey to obtain timely results. The sentiment that the clinic can offer "same-day COVID test results" speaks to a responsive operation that understands patient urgency - especially important for those crossing borders or dealing with emergencies. Another reviewer highlights the support that accompanied a border-crossing requirement, noting that the entire team - receptionists, nurses, and the doctor - was patient, friendly, and understanding, easing the stress of a complicated travel situation.
The warmth and gratitude extend into daily interactions as well. One patient singled out Michelle for a Christmas Eve visit, noting that check-in was made pleasant by her kindness, and praising Peter the radiologist for his thoughtful adjustments to posture before imaging. The appreciation isn't for grand gestures alone; it is rooted in small acts that reduce anxiety and improve the overall experience, even on a holiday. In several stories, the radiology team's attentiveness, the reception staff's courtesy, and the physicians' empathy coalesce into a memory of care that stands in contrast with the more trying encounters described elsewhere in the same facility's ecosystem.
Taken together, these detailed passages sketch a comprehensive, if imperfect, portrait of a clinic and its related emergency care operations. The overarching themes are clear: the quality of patient experience depends heavily on communication, pace, and consistency as much as on clinical expertise. Patients who encounter respectful, clear directions and compassionate listening consistently rate their experiences higher, as do those who receive prompt testing and timely results during urgent situations. Conversely, when instructions are hurried, when questions go unanswered, or when diagnoses feel inconsistent across visits, trust erodes and frustration grows - especially for families navigating immigration medical requirements, pediatric care, or time-sensitive test results.
In the end, Dr. Hamm emerges as a recurring anchor of reliability for many patients, a clinician whose care and demeanor provide a stabilizing presence amid varying service levels. The testimonials about nursing staff - whether praising or criticizing a single encounter - underscore the power of interpersonal communication in shaping the perceived quality of care. For those planning visits or first-time patients reading these accounts, the takeaway appears to be twofold: be prepared to advocate for clear instructions and ask follow-up questions, and seek out the moments and staff members who demonstrate patience, clarity, and genuine empathy. The clinic's capacity to pair timely, accurate medical assessment with a consistently supportive, respectful environment seems to be the deciding factor for many patients deciding whether a visit is a positive or negative turning point in their healthcare journey.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marias Medical Center in Shelby, MT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility is fully furnished and each room comes with cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals prepared by the on-site kitchenette in the dining room or outdoor space, providing a restaurant-style dining experience.
For those who love reading, there is a small library available for residents to enjoy. Additionally, housekeeping services are provided to ensure that the common areas and individual rooms are always clean and tidy.
When it comes to care services, Marias Medical Center offers 24-hour supervision to ensure the safety of all residents. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Special dietary restrictions are also accommodated with diabetes diet options available.
Social engagement and mental wellness are emphasized at this assisted living community. Resident-run activities and scheduled daily activities help foster a sense of community among the residents while keeping them engaged and entertained. A mental wellness program is also provided to support the emotional well-being of each resident.
Marias Medical Center's convenient location allows easy access to nearby amenities such as parks, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have everything they need within reach for a comfortable and fulfilling lifestyle.
Marias Medical Center is located at 640 Park Avenue, Shelby, MT 59474 in Toole County, Montana
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