Riverside Health & Rehabilitation in Missoula, MT
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1301 East Broadway, Missoula, MT 59802
For more information about senior living options: (844) 490-3973
Genuine caretakers and staff. The Riverside staff do a wonderful job taking care of residents. The residents are very happy with their care. The therapists (PT and OT) were great. They treat people with respect and genuine care, making for a great experience. The staff are patient beyond bounds, helpful, and amiable. The facility was clean and well appointed.
The agency is not recommended at all and should be shut down immediately. The employees harass others. The nursing staff are spread too thin and do not have time to properly care for patients. High-risk patients are not properly supervised, risking falls and inadequate assistance. Call lights go unanswered for long periods, leaving patients without help. Patients are left hungry because meals are not consistently offered. The facility's quality of services, including the food, is lacking and its reputation is deteriorating. The main line is frequently unanswered, causing frustration and poor communication.Riverside Health & Rehabilitation in Missoula is best suited for seniors who prioritize genuine caregiving and access to strong rehabilitation therapy, especially those moving from acute care who want attentive, personable staff and a homey environment. This community rewards families that value therapists who deliver real progress and caregivers who communicate with empathy. It can work well for residents who are relatively comfortable with an older building and a straightforward layout that supports independent living within a supervised setting. Those who require constant, highly responsive supervision or a consistently polished dining experience may want to consider alternatives.
The strongest upsides center on the people delivering care. Several reviewers highlight staff who are sincere, patient, and reliably focused on residents' comfort and recovery. The rehabilitation team - physical and occupational therapists - receives repeated praise for competence and effectiveness, with residents feeling they are making tangible strides under steady professional guidance. The facility's layout is described as approachable, reducing confusion for visitors and enabling easier social interaction in common areas. In moments of praise, residents and families reference respectful treatment and a sense that staff truly cares about individual well-being.
Yet meaningful caveats accompany those positives. The most consistent criticisms relate to staffing levels and the resulting impact on daily care. Observers report that personnel can be spread thin, leaving high-fall-risk residents without timely assistance, and that call lights sometimes go unanswered for extended periods. There are accounts of meals being delayed or not aligned with prescribed dining times, which is particularly troubling for recovering patients who rely on regular nutrition. In addition, one review notes problematic behavior from some staff and another points to non-responsive lines when families or outside professionals try to reach the facility. Taken together, these factors underscore a real risk of oversight gaps when demand outstrips available personnel.
The positive care ethos and therapy strengths can offset some of these concerns, but not entirely. Where Riverside excels - therapists who push for progress, medication management that residents generally report as reliable, and a welcoming atmosphere - these elements help residents regain strength and feel valued. The personal, attentive touch from caregivers on many days can make the difference between a difficult recovery and steady improvement. The physical environment's simplicity also reduces stress for residents and visiting families, allowing them to focus on healing without navigating a labyrinth of upgrades or new routines. However, these offsets are not universal; when staffing shortages peak, even the best therapy sessions can be undermined by delayed attention and inconsistent daily routines.
Families considering Riverside should come prepared to ask hard questions and to set clear expectations before admission. Important due diligence includes asking about shift-level staffing ratios and care coverage on evenings and weekends, observing a tour of areas where high-fall-risk residents are supervised, and confirming response times for call lights with multiple staff members. Menu options and nutritional support deserve scrutiny, as does sanitation in practice beyond generic statements. It is prudent to request recent examples of how concerns were addressed by leadership and to review a plan for managing acute changes in a resident's condition. In short, verify that daily care and dining processes align with the expectations necessary for sustained safety and comfort.
Bottom line: Riverside Health & Rehabilitation is a solid fit for families prioritizing genuine care and effective rehabilitation, provided there is tolerance for variability in staffing and daily responsiveness. The facility's compassionate staff and strong therapy offerings can yield meaningful recovery and a supportive, respectful environment. For residents who demand unwavering, around-the-clock supervision, perfectly predictable meal service, and consistently high staffing levels, exploring alternatives - preferably newer or larger centers with more robust staffing models - will likely be the wiser course. The choice hinges on balancing the value placed on real caregiving and rehabilitation progress against the realities of staffing fluctuations and service delays.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Missoula International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Health & Rehabilitation in Missoula, MT is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the well-being and comfort of its residents. Located in a beautiful neighborhood, this community provides a comfortable and home-like environment for seniors.
For the convenience and enjoyment of the residents, Riverside Health & Rehabilitation offers numerous amenities. There is a beauty salon where residents can pamper themselves, and cable or satellite TV is available for entertainment. Community operated transportation makes it easy for residents to run errands or enjoy outings, while the computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. There is also a fitness room to encourage physical activity and promote wellness. A gaming room, small library, and outdoor space provide opportunities for recreation and relaxation.
In terms of care services, Riverside Health & Rehabilitation ensures that residents receive personalized assistance as needed. The 24-hour call system and supervision provide peace of mind to both residents and their families. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management helps ensure that medications are taken on time and in the correct dosage. Special dietary restrictions are catered to, including diabetes diets.
Riverside Health & Rehabilitation also understands the importance of social engagement and provides various activities for residents to participate in. With concierge services available, residents can easily plan day trips or enjoy resident-run activities within the community itself. There are scheduled daily activities designed to engage residents' minds and bodies.
Additionally, this community boasts an advantageous location with several amenities nearby. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals are all easily accessible.
Overall, Riverside Health & Rehabilitation offers seniors a comfortable home where they can receive personalized care in a warm and friendly environment while enjoying a variety of amenities and engaging activities.
Riverside Health & Rehabilitation is located at 1301 East Broadway, Missoula, MT 59802 in Missoula County, Montana
Riverside Health & Rehabilitation on seniors.fyi includes 14 photos including images showing dining, interior, lighting, nature, landscaping, outdoors, garden, bedroom, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Windows
Dining
Landscaping
Lighting
Garden
Outdoor
Exercise Equipment
Gym
