205 North Tracy Avenue, Bozeman, MT 59715
For more information about senior living options: (844) 490-3973
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A troubling pattern emerges from these accounts, painting a picture of an understaffed and seemingly indifferent administration that leaves residents and their families feeling left to fend for themselves. One family member's account centers on a mother who was a resident and, at times, a dependent on caregivers who appeared to place little value on her dignity. The most jarring claim is that abuse by a male aide was reported, yet the response was minimal at best and wholly fail to reassure about the resident's safety and ongoing wellbeing. The overarching sentiment is that the facility's leaders did not treat residents with the respect and protection they deserve, and that the consequences of this perceived indifference extend beyond momentary discomfort to questions about a resident's safety.
Another reviewer adds to the chorus of concern with a focus on administrative and day-to-day care lapses. Personal information about the patient was reportedly entered incorrectly, and basic routines such as cleaning the room or providing showers were not consistently carried out - even when requested. The caregiver notes suggest a broader pattern of neglect, including a failure to follow doctors' dietary orders. In one troubling line of thought, the reviewer wonders if the patient ends up sicker than when they arrived, because what should be therapeutic care appears to be neglected or overlooked. The mention of scabies adds an alarming layer, implying that health and sanitation issues may not be adequately addressed.
A third perspective centers on rehab care and compounds the sense of frustration. The reviewer makes a cautious distinction: this is not the worst place in Bozeman, but it's certainly not the best either. The relative's rehab stay is marked by laundry delays - returning items after two weeks and after asking multiple staff - and by a lack of follow-through on multiple medications. Dietary problems are a recurring theme: significant reflux and other dietary constraints make it hard for the patient to eat the food served, and pepper-heavy meals exacerbate mouth and esophagus damage. The reviewer notes weight loss and questions about whether anyone is listening to medical and dietary needs. A troubling observation is that staff allegedly told her she wouldn't be released soon, even though rehab is the stated purpose of the admission. Items were rummaged through and some belongings were reported missing, feeding a sense of insecurity and distrust. The reviewer's final reflection - no one asks what can be done to improve the stay - highlights a broader culture gap in listening and responding to residents' needs.
In a turn of nuance, another line attempts to calibrate the facility's reputation, stating that it is not the worst place in Bozeman, though it's clear that many experiences fall far short of acceptable care. This sentiment is paired with practical complaints: ongoing difficulties with answering the phone, making it hard for families to communicate or get timely responses. It's a reminder that even when a facility may not be at the absolute bottom, the lack of reliable communication compounds other deficiencies and leaves families feeling unheard.
The spectrum of experiences is not entirely negative, however. One user ends with a brief but positive note: "Caring staff and great food." This lone compliment hints that, amid widespread concern, there are moments or individuals within the facility who provide compassionate care and satisfactory meals. It serves as a reminder that the quality of care can vary from shift to shift or from staff member to staff member, and that not every interaction is uniformly poor.
Taken together, these accounts sketch a facility grappling with serious systemic issues. Staffing levels and training appear insufficient to meet residents' complex needs, leaving basic hygiene, medication management, and dietary accommodations inconsistently addressed. Safety concerns arise from reports of abuse, theft, and unaddressed grievances, while communication problems - both among staff and with families - further erode trust. The stories consistently call for a more attentive, responsive, and accountable administration, better adherence to medical and dietary plans, reliable laundry and personal item handling, and a culture that actively asks residents and families what could be done to improve the experience. For families evaluating care options, the takeaway is clear: proceed with caution, conduct thorough on-site assessments, and compare services and responsiveness carefully before making a decision.
Mountain View Care Center - Bozeman is an exceptional assisted living community located in Bozeman, MT. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Our residents can take advantage of various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. We also provide transportation services for non-medical needs as well as transportation arrangement for doctors' appointments. For those who enjoy staying active, we have a fitness room and wellness center on-site. Our outdoor spaces and garden allow residents to relax and enjoy the beautiful surroundings.
Meals at Mountain View Care Center are a delightful experience with restaurant-style dining offered in our spacious dining room. We have experienced staff members who can accommodate special dietary restrictions such as diabetes diets.
We understand the importance of maintaining an active social life, which is why we offer a variety of activities for our residents. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our small library provides intellectual stimulation for those who enjoy reading.
Additionally, our community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
At Mountain View Care Center - Bozeman, we prioritize the well-being and comfort of our residents by providing excellent care services such as assistance with daily living tasks including bathing and dressing. Our 24-hour call system ensures that help is always within reach if needed. Medication management is also taken care of by our dedicated staff.
Overall, Mountain View Care Center - Bozeman offers an inviting home-like environment where residents can receive exceptional care while enjoying the numerous amenities and activities available to them in the heart of Bozeman's vibrant community.
Mountain View Care Center - Bozeman is located at 205 North Tracy Avenue, Bozeman, MT 59715 in Park County, Montana
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