321 North Fifth Avenue, Bozeman, MT 59715
For more information about senior living options: (844) 490-3973
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The staff was great, responsive, and attentive. Lunches were typically very good. The room had a nice view.
The reviewer warns others not to entrust a loved one to the facility, claiming they would slip through the cracks without 24/7 monitoring. The reviewer asserts that the facility did not honor the patient's wishes. The reviewer reports that the patient was told he was awake and ready for medicine, yet was dying when checked. The reviewer describes the head nurse Mark as lacking compassion throughout the care and at the time of passing. The reviewer claims the father was left in a soiled diaper with feces crusted on the toilet for days. The reviewer notes billing issues, including refunds not being processed promptly after an extended upfront stay and a threat of chargeback. The reviewer highlights accessibility problems: there is a wheelchair ramp at the front door, but inside it is all stairs, making movement difficult for handicapped individuals.A family's account of a stay at a care facility reveals a troubling mix of moments that range from apparent attentiveness to severe lapses in care, particularly around end-of-life situations. The narrative threads together experiences that feel contradictory: some staff members are described as responsive and kind, while others are portrayed as dismissive or uncaring at critical times. The overall impression is of a place where comfort and dignity could be unevenly distributed, leaving loved ones to navigate not only medical needs but the emotional weight of watching a person decline.
The most distressing portion centers on a deathbed scenario that the reviewer frames as a failure of care. They recount being told by hospice that the facility was obligated to honor the patient's wishes, yet they arrived to find the person seemingly near death, with a sense that the care plan had not been followed in practice. The head nurse - identified by the reviewer as someone named Mark - was said to display a lack of compassion during a tense moment at the nursing station, even as the patient was slipping away. The account goes further to describe a room condition that worsened the experience: the elder was left in a diaper with fecal matter crusted for days, and there is a troubling claim that the temperature, an important comfort measure for someone towards the end of life, was not taken in accordance with the patient's stated wishes. Taken together, these details paint a scene of neglect that starkly contrasts with the expectations many families have for hospice and end-of-life care.
Amid these grave concerns, the reviews also contain clearly mixed experiences with the staff themselves. One portion of the narrative praises certain staff members, describing them as great - responsive and attentive - with a strong five-star rating for the personnel. This dichotomy suggests that while some team members delivered the care families hoped for, other interactions or systemic issues undermined trust and reliability in moments when it mattered most. The contrast between highly praised staff and the troubling end-of-life report underscores a broader theme: the quality of care can vary within the same facility, depending on who is involved and when.
Food and meals form another axis of experience. The reviewer notes that lunches were typically very good, while breakfast and dinner tended to rely heavily on cheaper carbohydrates. This aspect of the stay earned a modest two-star rating for food, indicating room for improvement in the overall nutrition and variety offered during recovery or convalescence. For someone recuperating from serious injuries, as mentioned elsewhere in the account, meals can significantly affect comfort, energy, and the rehabilitation process, making this an important, if separate, piece of the overall experience.
Billing and administrative processes add yet another layer of frustration. The reviewer recounts eight days spent in the facility, but a policy requiring ten days upfront with a promise of refund upon departure. When the reviewer departed after eight days, the refund had not appeared even after a month, prompting a threat to initiate a chargeback with the credit card company. In their view, the refund should have been processed at checkout, and the delay contributed to a perception of poor financial handling. This aspect earned a stark "no stars" rating for the billing office and reflects how administrative friction can amplify the stress of an already difficult time.
Room conditions and housekeeping also drew mixed reactions. The room itself was described as Spartan, though it offered a pleasant view. The reviewer's spouse found some items in the recliner to be off-putting, which led to a two-star rating for housekeeping and accommodations. This detail highlights how even seemingly minor imperfections - things left out of place, cleanliness concerns, or unfamiliar furnishings - can affect the comfort and dignity of patients and their families during a stay.
Accessibility and the physical layout of the facility emerged as a notable concern as well. The front door features a wheelchair ramp, offering an entry point for mobility aids, but once indoors, the path to upper floors hinges on stairs. The reviewer notes the absence of a practical route from the entrance to areas that require elevation, effectively making it hard to navigate for someone who uses a wheelchair or has limited mobility. This illustration of a design flaw sits alongside the other, more intimate stories of care, suggesting a facility that may be welcoming at ground level but challenging for people with certain accessibility needs.
Taken together, the collection of experiences presents a portrait of a facility that can deliver excellent and compassionate care in some moments while faltering badly in others. The positive notes about responsive staff and good lunches contrast sharply with accusations of neglect, mishandled end-of-life care, unresolved billing issues, and accessibility shortcomings. For families considering this kind of care for a loved one, the reviews emphasize the importance of close, ongoing oversight, explicit discussions about end-of-life preferences, and questions about how staff are trained to honor those wishes in critical moments. They also highlight the need to verify current policies on refunds, meal quality, and accessibility - the kinds of details that can meaningfully affect comfort, dignity, and peace of mind during a difficult and emotionally charged time.
103 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gallatin (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridger Rehab And Care Center in Bozeman, MT is a well-equipped assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon where residents can enjoy pampering and grooming services. Cable or satellite TV is available for entertainment purposes, and community operated transportation ensures that residents can easily get around the area.
The center's computer center provides access to technology, while the dining room offers restaurant-style dining for residents to enjoy delicious meals. A fitness room is also available for those who want to stay active and maintain their physical well-being. The facility is fully furnished, providing a comfortable and home-like environment for residents.
Additional amenities include a gaming room, garden, kitchenette, move-in coordination assistance, outdoor space, small library, telephone services, non-medical transportation arrangement, transportation to doctors' appointments, wellness center with various programs and high-speed internet/Wi-Fi access.
Bridger Rehab And Care Center ensures that residents receive excellent care services 24/7. A 24-hour call system is in place to address any needs or concerns promptly. Trained staff provide round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation based on individual needs. Medication management services are also available to ensure proper administration.
The community also prioritizes mental wellness through its mental wellness program. Special dietary restrictions are accommodated to cater to specific health conditions like diabetes diets. Transportation arrangements can be made as needed.
Residents at Bridger Rehab And Care Center can take advantage of various activities offered including concierge services, fitness programs to promote overall well-being and planned day trips. Resident-run activities allow individuals to engage with one another and build social connections, while scheduled daily activities keep them engaged within the community.
With numerous nearby amenities such as cafes, parks, pharmacies restaurants places of worship and hospitals within close proximity to the facility, residents have easy access to various services and recreational options. Overall, Bridger Rehab And Care Center is a comprehensive assisted living community that strives to provide a comfortable and quality living experience for its residents.
Bridger Rehab And Care Center is located at 321 North Fifth Avenue, Bozeman, MT 59715 in Park County, Montana
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