Valley Health Care Center is a nursing home community in Billings, MT.
Information last verified:
1807 24th St W, Billings, MT 59102
For more information about senior living options: (866) 208-4318
3 from 37 reviews
5 stars
15
4 stars
5
3 stars
0
2 stars
0
1 stars
17
Valley Health Care Center Costs & Pricing
Valley Health Care Center presents a competitive pricing structure for its services, particularly when compared to Yellowstone County and the broader state of Montana. For semi-private rooms, the center charges $4,770 per month, which is slightly above the local average of $4,544 but significantly higher than the state average of $3,874. In terms of private accommodations, Valley Health Care Center's rate of $5,400 again exceeds both the county's average of $4,514 and the state's figure of $4,402. While these costs position Valley Health Care Center on the higher end relative to its peers in both Yellowstone County and Montana as a whole, they may reflect an emphasis on quality care and amenities provided at the facility.
Floor plans
Valley Health Care Center
Yellowstone County
Montana
Semi-Private
$4,770
$4,544
$3,874
Private
$5,400
$4,514
$4,402
Overall Review of Valley Health Care Center
differentiator14 reviews mention this
Rehab and therapy receive mixed feedback
Residents describe both strong therapy support and serious rehab slowdowns.
Several reviewers praise the rehabilitation unit and therapy teams, saying they helped patients get stronger and that therapists were effective and supportive. Other residents describe problems with rehab scheduling and follow-through, including long waits for help and not getting enough therapy time. A few accounts also mention pain-medication timing issues and concerns that they were not managed appropriately for their symptoms. Overall, experiences with therapy appear uneven, with some calling rehab a reason to choose the facility and others warning against it.
common16 reviews mention this
Staff kindness is a recurring theme
Many residents and families report attentive, kind staff.
Across many reviews, residents and families describe the staff as helpful, friendly, and focused on care, including nurses and therapy staff. Some reviewers also highlight small moments of support that made recovery feel easier. That said, the negative reviews sometimes pair their concerns with claims that staff did not respond promptly or were dismissive of complaints. The pattern suggests staff tone is often a strength, even when other parts of the stay fall short.
common5 reviews mention this
Communication varies with families and patients
Families report both regular updates and gaps in communication.
Some reviewers say they received weekly updates and that staff encouraged family questions, along with care conferences and resident or family meetings. Other reviews describe limited communication about progress and needs, including concerns after falls. A few families also say information about care circumstances was not shared until after admission. Taken together, communication seems inconsistent from one stay to another.
caveat5 reviews mention this
Cold food and meal timing complaints
Meal service issues come up repeatedly, especially around temperature.
Several reviewers criticize meal quality, describing food served cold and bland, and in some cases difficulty getting meals promptly when not going to the dining room. Others echo concerns about food arriving late and being cold when it finally arrives. One review also describes meal-related refusal tied to how food was delivered. While a minority of reviews focus mainly on care and therapy, dining complaints are a clear point of contention.
caveat6 reviews mention this
Bathing and showering needs attention
Multiple reviewers report inadequate bathing and related personal care.
Several negative reviews describe residents going extended periods without regular showers or baths and mention missed or infrequent hygiene care. One review details a short shower and hair-washing frequency during a stay. Another includes concerns about residents needing help but delays in assistance, alongside broader neglect allegations. These accounts emphasize that some residents may not receive consistent day-to-day personal care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Amenities
Private
Transportation
Billings Logan International (2 miles away)
Nearby Places of Interest
This part of Billings, Montana offers a variety of amenities and services that cater to the needs of seniors. With several cafes nearby, such as Black Dog Coffee House and Panera Bread, residents can enjoy a relaxing atmosphere for socializing or grabbing a morning coffee. There are also multiple options for healthcare, including dentists like Olsen Marc DDS and medical practices such as St Vincent Healthcare Primary Care Network. For outdoor activities, Rose Park Pool and Terry Park provide opportunities for leisurely walks or swimming. Additionally, the area is home to pharmacies like CVS Pharmacy and Albertsons Pharmacy for convenient access to medications. Overall, this neighborhood is well-equipped to support a comfortable and convenient lifestyle for seniors in Billings.
Cafes
Black Dog Coffee House (0.2 miles)
Panera Bread (1.5 miles)
Starbucks (2.3 miles)
Moav Coffee House West End (2.8 miles)
Bull Mountain Brew (2.9 miles)
City Brew (3 miles)
Physicians
Olsen Marc DDS (0.2 miles)
Drs. McBride & Steiner Optometrists (0.4 miles)
St Vincent Healthcare Primary Care Network (0.6 miles)
SCL Health Medical Group - West Grand (0.6 miles)
Brenda Gilmore FNP (0.6 miles)
Vision Optical (0.8 miles)
Scott Joseph Morledge-Hampton (0.8 miles)
Parks
Rose park pool (0.3 miles)
Terry Park (2.5 miles)
Restaurants
Winners Circle Sports Bar (0.3 miles)
McDonald's (0.8 miles)
MacKenzie River Pizza Co. (0.8 miles)
Sam & Louie's Pizza - 2T2M & B (1 miles)
Chipotle Mexican Grill (1 miles)
Chalet Market (1 miles)
Papa John's Pizza (1 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Juro's Pharmacy Health & Wellness (0.5 miles)
Albertsons Pharmacy (0.8 miles)
Walgreens (1.2 miles)
Morgan Creek Compounding Pharmacy (1.2 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.3 miles)
Places of Worship
St Pius X Church (1.1 miles)
Christian & Missionary Alliance Rocky Mountain Dist (1.2 miles)
Freedom Youth & Young Adults (1.4 miles)
Emmanuel Baptist Church (2.8 miles)
American Lutheran Church (2.9 miles)
Hospitals
SCL Health Research Institute (1.1 miles)
Transportation
U-Haul Moving & Storage (1.4 miles)
Billings Logan International Airport (BIL) (2.1 miles)
Valley Health Care Center presents a competitive pricing structure for its services, particularly when compared to Yellowstone County and the broader state of Montana. For semi-private rooms, the center charges $4,770 per month, which is slightly above the local average of $4,544 but significantly higher than the state average of $3,874. In terms of private accommodations, Valley Health Care Center's rate of $5,400 again exceeds both the county's average of $4,514 and the state's figure of $4,402. While these costs position Valley Health Care Center on the higher end relative to its peers in both Yellowstone County and Montana as a whole, they may reflect an emphasis on quality care and amenities provided at the facility.
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Valley Health Care Center photos
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Skilled Nursing Facility
Private
Billings Logan International (2 miles away)
Extensive on-site amenities and comprehensive care (24/7 supervision, restaurant-style dining, private apartments with kitchenettes, transportation).
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