Bella Terra Of Billings

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  • Interior

    A cozy living room featuring a fireplace, built-in shelves with decorations, and a comfortable couch.

  • Decor

    A well-appointed patient room in a healthcare facility, featuring a hospital bed and comfortable seating by the window.

  • Living Room

    A cozy living room featuring a fireplace and traditional furniture.

  • Building

    A sign for a health care center in front of a building.

  • Architecture

    A view of a restaurant building under a blue sky.

  • Windows

    A warm and inviting lobby area featuring comfortable seating and natural light.

  • Landscaping

    Modern house with a porch and garden landscaping.

  • Exercise Equipment

    A spacious and well-equipped physical therapy room designed for rehabilitation exercises.

  • Office

    A woman in a red cardigan smiles while working at her desk, typing on a computer.

  • Healthcare

    A person engaging in physical therapy exercises within a rehabilitation center.

  • Rehabilitation

    A healthcare professional supports a patient during rehabilitation, fostering a positive and encouraging environment.

  • Physical Therapy

    A supportive session in a rehabilitation setting where an instructor helps a participant with hand exercises.

  • Computers

    Two women are working together at a computer in an office setting, sharing a moment of joy.

Bella Terra Of Billings

1807 24Th Street W, Billings, MT 59102

For more information about senior living options: (844) 490-3973

3 from 37 reviews
5 stars
15
4 stars
5
3 stars
0
2 stars
0
1 stars
17

Skilled Nursing Facility

Overall Review of Bella Terra Of Billings

Pros

  • pro The CNAs were amazing to help when needed, and the therapy team was great with care.
  • pro The rehabilitation unit is outstanding, and the overall care is excellent.
  • pro The facility is described as a family where staff and residents look out for each other.
  • pro Care conferences every three months and family council meetings show a strong commitment to addressing concerns.
  • pro The staff are kind, friendly, and always working to improve the experience for both staff and residents.
  • pro Families appreciated regular updates about their loved one's progress.
  • pro The center has great overall staff and a positive, supportive environment.

Cons

  • pro The receptionist provided misinformation about where to drop off deliveries.
  • pro A staff member redirected the delivery back to the reception desk, contradicting prior instructions.
  • pro The receptionist yelled that dropping off there wasn't her job and refused to assist.
  • pro Items were left on a decorative table away from the desk, suggesting neglect.
  • pro The facility overmedicated residents and ignored repeated concerns.
  • pro A mother died five days after admission, raising concerns about the level of care.
  • pro Medications were mishandled, with prescriptions run out and delays in refills.
  • pro Nurses took 20 minutes to an hour to respond to call buttons.
  • pro Rehabilitation was described as extremely negative, with limited therapy time and patients left unable to walk.
  • pro The food was terrible and often served cold.

Review

Bella Terra of Billings is best suited for families seeking short-term rehabilitation with a clearly defined therapy focus and a culture that rewards ongoing family involvement. It can work for residents who respond well to structured PT/OT programs and appreciate regular care conferences and opportunities to weigh in on care plans. However, for anyone whose priority is consistently reliable daily care - prompt medication administration, timely bathing, regular meals, and steady, attentive nursing - alternatives should be seriously considered before committing.

The strongest pull toward Bella Terra is the rehabilitation capability some residents experience. Several reviews praise the rehab unit as outstanding, with therapists and CNAs described as kind, capable, and motivated. Where the facility shines, it often shows up in therapy-driven progress, with families receiving weekly updates and being invited to participate in care conferences and family councils. In these moments, staff communicate clearly, and residents appear to respond well to structured goals and encouragement from therapy teams.

Yet the downsides are substantial and repeatedly highlighted. The most damaging patterns involve inconsistent nursing attention and lapses in basic daily care: long delays in response to call buttons, insufficient or delayed assistance with showers, meals served cold, and dehydration concerns. Medication management surfaces as a recurring complaint, with reports of missed doses and significant gaps between prescribed and delivered medicines. Management responsiveness is questioned in several accounts, and some families describe a sense of being left to navigate concerns largely on their own, which erodes trust and safety.

Those pros and cons do not balance evenly. For residents whose primary need is rehab progress and who can maintain close family oversight and rapid escalation of issues, Bella Terra can be workable and even beneficial. The same clinician teams that push therapy outcomes can deliver meaningful improvements when properly supported. But for long-term residents or those with higher daily-care needs, the frequency and severity of basic-care lapses tend to eclipse the therapy gains, leaving families feeling they were safer and better cared for elsewhere.

Alternatives deserve serious consideration for anyone who places daily living quality above rehabilitation outcomes. Other local facilities are referenced by families as delivering more consistent daily care and better kitchen and housekeeping management, with some reviewers praising steadier RN and CNA responsiveness. In contrast to Bella Terra's mixed reviews, these alternatives often feel more reliable for ongoing needs, even if their rehab programs aren't described as robust. If the goal is to minimize risk around meals, bathing, and timely medication, exploring options beyond Bella Terra is prudent.

To make a well-informed decision, conduct a rigorous on-site assessment focused on living safety and daily care routines. Ask about staff-to-resident ratios across shifts, the exact PT/OT/Speech schedules, and who oversees medication administration and documentation. Seek concrete examples of how care conferences and family councils drive changes, and request recent grievance statistics and response times. Tour the facility at different times of day to observe call-button responsiveness, meal service flow, and shower schedules. Speak candidly with current residents and families - particularly those not involved in therapy - and insist on seeing recent care plans and progress notes. The right choice hinges on balancing the proven rehab potential with the imperative of consistently reliable daily care.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Billings Logan International (2 miles away) Billings Logan International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bella Terra of Billings in Billings, MT is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and homelike environment, with fully furnished apartments that include private bathrooms and kitchenettes. Residents can enjoy delicious meals in the restaurant-style dining room, and special dietary restrictions can be accommodated.

The community offers various amenities to enhance the quality of life for its residents. There is a beauty salon on-site for pampering and personal grooming needs. A computer center is available for residents to stay connected with loved ones or indulge in their interests online. A small library provides opportunities for reading and relaxation. For physical fitness, there is a fitness room and outdoor space to enjoy nature.

Residents also have access to transportation services for non-medical purposes such as shopping or social outings, as well as transportation arrangements for doctor's appointments. The community operates its own transportation service, ensuring convenience and accessibility.

Care services at Bella Terra of Billings are comprehensive and tailored to meet individual needs. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration. Special attention is given to mental wellness with a dedicated program to promote emotional well-being.

The location of Bella Terra of Billings offers convenience with several amenities nearby. There are six cafes, two parks, thirteen pharmacies, thirty-six physicians, thirty-three restaurants, four transportation options, and five places of worship all within easy reach. Additionally, there is a hospital nearby for any medical emergencies.

Overall, Bella Terra of Billings provides a supportive and engaging environment for seniors who require assistance with daily tasks but still want to maintain an independent lifestyle. With its array of amenities and care services, residents can enjoy their retirement years in comfort and tranquility while remaining connected to the local community.

Nearby Places of Interest

Cafes

  • Black Dog Coffee House (0.2 miles)
  • Panera Bread (1.5 miles)
  • Starbucks (2.4 miles)
  • Moav Coffee House West End (2.9 miles)
  • City Brew (2.9 miles)
  • Bull Mountain Brew (2.9 miles)

Physicians

  • Olsen Marc DDS (0.2 miles)
  • Drs. McBride & Steiner Optometrists (0.5 miles)
  • St Vincent Healthcare Primary Care Network (0.6 miles)
  • SCL Health Medical Group - West Grand (0.6 miles)
  • Brenda Gilmore FNP (0.6 miles)
  • Scott Joseph Morledge-Hampton (0.8 miles)
  • Vision Optical (0.8 miles)

Parks

  • Rose park pool (0.3 miles)
  • Terry Park (2.5 miles)

Restaurants

  • Winners Circle Sports Bar (0.4 miles)
  • McDonald's (0.8 miles)
  • MacKenzie River Pizza Co. (0.8 miles)
  • Sam & Louie's Pizza - 2T2M & B (1 miles)
  • Chipotle Mexican Grill (1 miles)
  • Chalet Market (1 miles)
  • Papa John's Pizza (1.1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Juro's Pharmacy Health & Wellness (0.5 miles)
  • Albertsons Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.3 miles)
  • Morgan Creek Compounding Pharmacy (1.3 miles)
  • CVS Pharmacy (1.3 miles)

Places of Worship

  • St Pius X Church (1.1 miles)
  • Christian & Missionary Alliance Rocky Mountain Dist (1.2 miles)
  • Freedom Youth & Young Adults (1.4 miles)
  • Emmanuel Baptist Church (2.8 miles)
  • American Lutheran Church (2.9 miles)

Hospitals

  • SCL Health Research Institute (1.1 miles)

Transportation

  • U-Haul Moving & Storage (1.4 miles)
  • Billings Logan International Airport (BIL) (2 miles)
  • United Airlines (2.1 miles)
  • Billings Airport (2.1 miles)

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