Wilson's Creek Nursing & Rehab in Springfield, MO
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Information last verified:
3403 West Mt Vernon, Springfield, MO 65802
For more information about senior living options: (844) 490-3973
The place was amazing and the staff were very caring, especially in her last days. The nursing staff at Wilson's Creek is wonderful, with kind and timely care. The staff were attentive, respectful, and created a hopeful atmosphere. The visit was great, with the staff being professional, helpful, and reaching out to patients. The facility is nicely kept, tidy, and pleasant. The staff maintain HIPAA standards, showing professionalism and discretion.
The staff are terrible and extremely unprofessional, showing little care for residents or their families. The rooms are very dirty, with urine and poop in the bathroom. The facility’s bedside manner is poor, and residents and their families are treated rudely. A med tech yelled at a family member in front of others, displaying abusive behavior. Management is described as useless and uncaring toward residents and staff. The facility fails to provide basic communication and services, with no return phone calls or timely updates. The place reportedly hires workers without proper background checks, raising safety concerns. Essential equipment or services are unavailable or unreliable, such as no electric wheelchairs.Wilson's Creek Nursing & Rehab in Springfield is best suited for families that can maintain active oversight and are willing to tolerate significant day-to-day variability in care. The community functions as a budget-conscious option that can provide essential nursing supervision, but its success hinges on consistently engaged staff and steady management. For residents with moderate care needs who can endure fluctuations in attention and cleanliness, there is potential value, provided the family remains vigilant about care plans, hygiene, and timely responses.
Those who should seriously consider alternatives are families prioritizing reliable, compassionate interactions and spotless housekeeping. If respectful communication from staff and safe, well-maintained environments are non-negotiables, a different facility is advisable. For residents with high care complexity, behavioral challenges, or risks that require steady, skilled oversight, options with stronger staffing stability and more robust oversight are the smarter path. Additionally, if past experiences of rude treatment, frequent staff turnover, or governance gaps are intolerable, exploring other communities is prudent.
On the positive side, there are pockets of solid nursing care and some staff who deliver basic medical support and daily assistance. A few reviewers highlight compassionate med techs and caliber in electronic charting, with professionals who maintain privacy and stay on top of documentation. In some visits, staff were described as attentive and courteous, and a social worker’s involvement in family meetings was seen as genuinely helpful. These micro-victories demonstrate that capable caregivers exist here, and when the leadership responds effectively, care can align with expectations, at least in partial snapshots.
Yet the weight of the feedback is decisively negative. Recurrent accounts describe unprofessional, uncaring, or even abusive interactions with residents and families, including yelling and confrontations that occur openly. Cleanliness and odor issues recur, with reports of rooms and bathrooms left with messes and delays in basic tasks like bathing. Management is frequently criticized for ineffectiveness or disengagement, and staffing appears inconsistent, with some shifts staffed by capable teammates but others lacking. Additional concerns touch on hiring practices and overall safety culture, raising questions about background checks and accountability.
The limited upside does not fully offset the systemic gaps. When reliability is in question, the occasional competent nurse or thoughtful social worker cannot compensate for ongoing odor, delays, and disrespectful communication. Families must often supervise care directly, duplicating steps to ensure proper bathing, medication administration, and room upkeep, while contending with variable response times. In practical terms, Wilson's Creek can serve as a temporary option where few alternatives exist, but it remains a high-risk choice for anyone seeking predictable, dignified care with consistently solid staff engagement.
Before deciding, families should arrange extended visits at different times, speak with current residents and their families, and review recent state compliance reports. Demand clear commitments on staffing levels, response times, housekeeping routines, and escalation procedures. Insist on a formal care plan with regular updates and accountability from the administrator and nursing leadership. For those who cannot tolerate ongoing problems or who require dependable, high-quality interaction and cleanliness, pursuing other Springfield-area facilities or transitioning to in-home care and hospice-supported options is a prudent course. The decision hinges on whether consistent staff reliability and respectful, clean care can be achieved in this setting.
172 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Springfield-Branson Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wilson's Creek Nursing & Rehab is a premier skilled nursing facility located in Springfield, MO, dedicated to providing exceptional care and support for residents in a warm and welcoming environment. Designed to cater to the diverse needs of its residents, this community offers a comprehensive range of services and amenities that promote both comfort and well-being.
At Wilson’s Creek, residents benefit from 24-hour supervision and personalized care services tailored to their individual requirements. The dedicated staff assists with daily activities such as bathing, dressing, transfers, and medication management, ensuring that each resident receives the support they need while maintaining their independence. Special dietary restrictions are accommodated through restaurant-style dining, with meal preparation handled by experienced culinary professionals who prioritize nutrition and taste.
Amenities abound at Wilson's Creek, featuring a beauty salon for pampering sessions, a fitness room for staying active, and cozy outdoor spaces perfect for relaxation. Residents can enjoy socializing in various common areas including a gaming room and small library or engage in stimulating activities organized by staff throughout the week. From planned day trips to fitness programs that promote healthy living, there is always something happening to foster community engagement.
Convenience is key at Wilson's Creek; transportation arrangements are readily available for those wishing to explore the local area. With several cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians nearby, residents have access to everything they may need right at their fingertips.
Whether it's participating in resident-run activities or enjoying wellness programs designed for holistic health, Wilson’s Creek Nursing & Rehab provides an enriching lifestyle where care meets community. This facility ensures that every resident feels valued and cared for while enjoying their golden years within a vibrant setting.
Wilson's Creek Nursing & Rehab is located at 3403 West Mt Vernon, Springfield, MO 65802 in Greene County, Missouri
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