3405 West Mount Vernon Street, Springfield, MO 65802
For more information about senior living options: (844) 490-3973
Brookhaven Healthcare offers competitive pricing for its services compared to the broader market in Greene County and the state of Missouri. For semi-private rooms, Brookhaven's monthly cost stands at $4,500, which is notably higher than the county average of $3,760 and the state average of $3,772. Similarly, for private rooms, Brookhaven's rate of $6,000 surpasses both the Greene County rate of $4,160 and Missouri's average of $4,483. While Brookhaven may present a higher price point in both categories, these costs could reflect enhanced amenities or specialized care that residents may find valuable in their choice of healthcare facility.
| Floor plans | Brookhaven Healthcare | Greene County | Missouri |
|---|---|---|---|
| Semi-Private | $4,500 | $3,760 | $3,772 |
| Private | $6,000 | $4,160 | $4,483 |
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The aunt was very well taken care of during rehab. The staff are very compassionate toward patients' health and well-being. The care team took excellent care of the grandparent. They are taking far better care of him than his previous facility. The staff were absolutely amazing and go above and beyond, keeping the family updated. The oral, occupational, and physical therapists are the best part of the place. The facility is very friendly and has a welcoming, nice-new-place feel.
They warn that no loved ones should be sent there. They describe the hospice unit as filthy and poorly managed, with patients sharing bathrooms and lacking basic care like bedpans. They report a nurse who is rude to visitors and patients, including yelling at an Alzheimer's patient and telling a visitor to leave. They claim their mother was neglected and mistreated, and that she died as a result. They recount a friend's three-month stay where care was inadequate, with a disruptive roommate, dialysis neglected, and mostly cold food. They note delays in pain medication and in obtaining drinking water, alongside shared bathrooms that hindered urgent needs. They describe a pattern of poor communication and accountability, with buck-passing and little follow-through. They call it the worst place to send a loved one.Brookhaven Healthcare in Springfield, Missouri is best suited for families pursuing a short-term rehabilitation goal where a strong therapy team and compassionate frontline caregivers can drive meaningful recovery, provided there is active family or resident advocacy on site. The reviews consistently point to capable physical, occupational, and speech therapy as a core strength, with therapists who engage patients and push for progress. For families willing to stay closely involved - checking in regularly, coordinating with staff, and monitoring daily routines - Brookhaven can deliver tangible gains during a focused rehab stay.
Those considering Brookhaven should also weigh who may want to look elsewhere. The facility is not a reliable fit for long-term skilled nursing if consistent daily care, predictable operations, and strong, overarching governance are priorities. hospice care, in particular, raises serious red flags in the accounts, with repeated concerns about safety, cleanliness, and compassionate attention. Prospective residents needing comprehensive, uninterrupted end-of-life care or a consistently responsive staff across all shifts may prefer facilities with stronger staffing ratios and clearer accountability.
On the positive side, therapy stands out as a clear lever for satisfaction. The best-received remarks highlight the therapists as a bright spot within the care continuum, and several families note that staff members go above and beyond to keep loved ones engaged and comfortable. When the clinical team is at its best, communication with families improves, with updates and involvement that reassure relatives who are geographically separated. The overall atmosphere can feel welcoming and hopeful during a rehab stay, especially when paired with attentive therapists.
However, the most troubling themes in the reviews center on understaffing, inconsistent responsiveness, and quality control gaps. Delays in pain medication and basic needs, shared bathrooms that heighten discomfort and delays, and instances of rude or unhelpful behavior from some staff members undermine trust. There are also repeated accusations of poor communication from leadership, with questions about who is responsible for decisions and follow-through. The hospice unit, in particular, is described as unsafe and neglected by some families, including reports of falls, poor hygiene, and inadequate end-of-life care, creating a profound mismatch between expectations and experience.
These pros and cons do not balance evenly for all potential residents. For a rehab patient, strong therapy teams and attentive frontline care can offset many day-to-day irritants, especially when a family member stays closely involved and pushes for timely attention and clear updates. Yet for anyone evaluating long-term residence or hospice, the consistency and accountability gaps highlighted by multiple families weigh heavily. Brookhaven can offer meaningful rehab outcomes and compassionate moments, but the risk of staffing bottlenecks, communication breakdowns, and safety concerns remains a central consideration.
Practical next steps for prospective families are clear. Begin with an in-person evaluation to observe therapy sessions, tour living spaces, and note the nurse and aide coverage during typical shifts. Ask pointed questions about pain management timelines, room options (private versus shared), cleanliness standards, and how staff communicate changes in care plans. Request current staffing ratios, incident logs, and a direct conversation with therapy leadership about program goals and expectations. Speak with current residents or their families about daily routines, and if hospice care is a consideration, demand a transparent briefing on safety protocols and end-of-life care practices. Only with thorough due diligence can the fit be truly judged.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Springfield-Branson Regional (3 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Brookhaven Healthcare in Springfield, MO is a vibrant and engaging assisted living community that offers a wide range of amenities and care services to enhance the well-being and quality of life for its residents.
The community boasts an array of amenities designed to promote social interaction and active lifestyles. Residents can participate in various on-site activities that cater to their interests, ensuring they never have a dull moment. Additionally, there are beautiful indoor and outdoor common areas where residents can relax, socialize, or enjoy the fresh air.
Brookhaven Healthcare also provides convenient services such as the presence of a beautician on-site to help residents look and feel their best. Devotional services are available both on-site and off-site for those seeking spiritual enrichment.
The care services offered at Brookhaven Healthcare prioritize the comfort and dignity of each resident. Incontinence care is provided to ensure the utmost hygiene and convenience for those who require it.
Dining at Brookhaven Healthcare is a delightful experience as nutritious meals are provided, catering to individual dietary needs including vegetarian options. This ensures that residents receive well-balanced meals that contribute to their overall health.
Located in close proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, Brookhaven Healthcare offers easy access to essential amenities and medical facilities. This enables residents to meet their daily necessities conveniently while enjoying a dynamic lifestyle in this welcoming community.
With its excellent amenities, personalized care services, convenient location, and commitment to promoting an active lifestyle for its residents, Brookhaven Healthcare is an exceptional choice for individuals seeking assisted living in Springfield, MO.
Brookhaven Healthcare offers competitive pricing for its services compared to the broader market in Greene County and the state of Missouri. For semi-private rooms, Brookhaven's monthly cost stands at $4,500, which is notably higher than the county average of $3,760 and the state average of $3,772. Similarly, for private rooms, Brookhaven's rate of $6,000 surpasses both the Greene County rate of $4,160 and Missouri's average of $4,483. While Brookhaven may present a higher price point in both categories, these costs could reflect enhanced amenities or specialized care that residents may find valuable in their choice of healthcare facility.
Brookhaven Healthcare is located at 3405 West Mount Vernon Street, Springfield, MO 65802 in Greene County, Missouri
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