910 South West Avenue, Springfield, MO 65802
For more information about senior living options: (866) 208-4318
Jordan Creek Nursing & Rehab Costs & Pricing
At Jordan Creek Nursing & Rehab, the monthly cost for a private room is set at $4,200, which positions it slightly above the average rate in Greene County at $4,160. When compared to the broader range of nursing home expenses in Missouri, where private rooms average around $4,483, Jordan Creek offers a competitive pricing structure that provides quality care within a well-regarded facility. This places them as an accessible option for individuals seeking exceptional rehabilitation and nursing services while still ensuring affordability relative to state averages.
| Floor plans | Jordan Creek Nursing & Rehab | Greene County | Missouri |
|---|---|---|---|
| Private | $4,200 | $4,160 | $4,483 |
Overall Review of Jordan Creek Nursing & Rehab
Pros
The staff are described as friendly and fast, creating a great environment. - The staff are wonderful, proactive, and deeply caring for residents and their families.
- The facility was considered the best option for their needs among local choices.
- The reviewers express love for the place and say the staff are great.
Cons
The laundry department frequently loses residents' clothes and has a lot to learn.- The staff mishandled care, leading to injuries and poor rehabilitation outcomes for residents.
- CNAs ignored residents' pain and delayed pain medications for hours.
- The food is awful, with meals often served incorrectly or with unsuitable meats.
- The facility is a horrible place, where cost-cutting by ownership appears to harm residents.
- The company overworks and underpays staff and tolerates abusive treatment among employees.
- There is no real priority for residents; staff seem more interested in their jobs than in people.
- Personal belongings are stolen and basic care (like bathing and medications) is neglected.
- Security is lacking, allowing outsiders to wander in without proper checks.
- There are reports of serious harm and death linked to neglect at the facility.
Review
Jordan Creek Nursing & Rehab in Springfield, MO is best suited for families who can stay actively involved in their loved one’s care and press for accountability on a daily basis. The reality is that a stable, high-quality experience here hinges on vigilant family oversight, because the reviews consistently highlight gaps in responsiveness, safety, and everyday operations. For a resident whose family can monitor progress, request timely interventions, and insist on clear care plans, there is potential for workable outcomes. For anyone unable to maintain that level of involvement, the risk of missed care and safety lapses increases markedly.
Those who should consider alternatives are families prioritizing predictable, consistently high-touch skilled nursing, strong medication management, and reliable meal service. The mix of reports is troubling: frequent complaints about delays in assistance, inadequate pain management, and episodes that suggest the care environment can deteriorate under staffing pressure. In short, the facility can deliver moments of warmth and attentiveness, but those moments are uneven and depend heavily on which shift is present and who is leading care at any given time. For long-term residents requiring steadfast reliability, exploring other options is wise.
From the positive side, some residents experience compassionate staff, a generally friendly atmosphere, and a sense that rooms and common areas can feel welcoming on good days. A core group of CNAs and caregivers are described as genuinely caring by families who witness constructive interactions and proactive engagement. When staff are in step with family members’ goals for rehabilitation or daily living, the environment can feel encouraging and person-centered. These threads of care demonstrate that the facility has the capacity to meet basic needs and provide humane interactions, particularly when supervision and collaboration are strong.
Yet the constellation of major drawbacks cannot be overlooked. Several families recount traumatic incidents or near-misses: a resident’s injury sustained during transfers or mishandling, delayed pain medication, and weeks of inconsistent assistance with activities of daily living. There are repeated accusations of neglected hygiene, unattended calls for help, and a perception that safety protocols are not consistently enforced. The most alarming themes center on critical lapses in safety, with reports of alterations in clothing or personal belongings going missing and incidents that erode trust in staff accountability. Taken together, these patterns raise substantial red flags for governing care quality.
Red flags to probe before admission include staffing stability and coverage across shifts, the facility’s response times to call bells, and how quickly pain control is addressed. Ask specifically about incident reporting, staff training on transfers and wound care, and the process for safeguarding residents’ personal belongings. Dietary management also matters, given reports of incorrect trays and restricted food preferences not being honored. Families should seek transparent handoffs between shifts, consistent medication administration practices, and a documented, action-oriented care plan that families can review and revise as needed.
The bottom line is that Jordan Creek presents a mixed proposition: it can function adequately for families who can, and will, champion a highly engaged, almost hands-on approach to care. For most families seeking dependable, safe, and predictable skilled nursing, alternatives should be prioritized. If choosing this community, insist on rigorous oversight, explicit expectations, and regular progress reviews, with contingency plans for rapid escalation if safety or care standards slip. In the Springfield market, other options, some recommended by firsthand observers, offer stronger assurances of consistent care, higher accountability, and a more reliable day-to-day experience for loved ones.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Springfield-Branson Regional (5 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
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