910 South West Avenue, Springfield, MO 65802
For more information about senior living options: (844) 490-3973
At Jordan Creek Nursing & Rehab, the monthly cost for a private room is set at $4,200, which positions it slightly above the average rate in Greene County at $4,160. When compared to the broader range of nursing home expenses in Missouri, where private rooms average around $4,483, Jordan Creek offers a competitive pricing structure that provides quality care within a well-regarded facility. This places them as an accessible option for individuals seeking exceptional rehabilitation and nursing services while still ensuring affordability relative to state averages.
| Floor plans | Jordan Creek Nursing & Rehab | Greene County | Missouri |
|---|---|---|---|
| Private | $4,200 | $4,160 | $4,483 |
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The staff were friendly and fast, and has a great environment. Love this place! They are great!!! I know this place does not look as fancy as some of the other places but the staff was so wonderful for us. This one was better than any other option for our needs. They were very proactive and cared very deeply for my mom and our whole family.
The laundry department frequently loses residents' clothes. Staff are accused of mishandling a resident, resulting in a broken kneecap. Staff repeatedly fail to follow medical instructions and delay emergency response. Some CNAs mock residents and neglect to provide pain relief. Pain medication is not delivered promptly, sometimes taking hours. Dietary restrictions are ignored, and meals are served with prohibited meats or the wrong trays. The facility is described as dirty and unprofessional, with residents poorly treated. Outsiders can walk in without being checked, indicating weak security. The company prioritizes cost-cutting over resident welfare, leading to resident suffering. Personal items are stolen, and residents may not receive basic necessities like water. Residents' health deteriorates and deaths occur, allegedly due to neglect and mismanagement. Staff are overworked and underpaid, and management tolerates mistreatment among staff, affecting care quality.The collection of remarks about this facility paints a picture of a place that evokes two very different experiences depending on who you ask. On one hand, there are moments of praise for the general environment and some caring staff, and on the other hand there are multiple, detailed accounts of neglect, unsafe practices, and breakages in trust that run deeply through daily care, administration, and even basic housekeeping. The overarching thread is a concern about the consistency and quality of care, with far more voices warning of harm and disappointment than those reporting reliably positive experiences. Several reviewers reference the same company name and note a broader pattern they attribute to a large corporate operator, which adds a sour context to the anecdotes about personal care.
One of the clearest recurring problems is actual care delivery during daily routines and medical needs. Several reviewers describe residents not receiving timely or appropriate help with basic activities of daily living, such as using the bathroom. They describe waiting times ranging from 20 minutes to an hour for assistance, sometimes with no help forthcoming at all. A particularly troubling account details a situation where an aunt allegedly suffered a knee injury because staff allegedly did not follow medical guidance about no pressure on the leg and mishandled care; the result was swelling and delayed recognition of the problem, with the person reportedly having to call for help herself when the patience of the family ran out. Pain management also comes up repeatedly, with accounts of medications not being delivered promptly - sometimes several hours late - and a sense that staff did not treat pain seriously or with urgency. In one case, a CNA identified by name was cited as dismissive or even mocking of a resident's pain, which underscores a broader concern about empathy and respect in day-to-day interactions.
Safety and medical outcomes are another major thread. Some reviews describe severe outcomes after stays, including hospitalizations and complications that reviewers attribute to the quality of care at the facility. A father's post-surgery experience is told as a cautionary tale: after a valve replacement, he saw rapid decline from walking and eating normally to pneumonia, kidney infection, and a serious wound infection, with a loss of function that family members attribute to the care environment there. In other instances, reviewers tell of abrupt, frightening experiences - patients left in their clothes without being bathed, or missing personal items, including watches and even teeth found in odd places. There are even claims of theft of personal belongings (clothes, watches), with caregiving staff or the facility's processes failing to secure or track residents' possessions properly. The severity of these anecdotes ranges from disheartening to alarming, feeding a narrative of vulnerability among residents who rely completely on staff for safety, dignity, and basic respect.
Food and nutrition emerge as a separate yet related area of critique. Several reviewers report that dietary needs and restrictions were ignored or mishandled. Instances include serving meals that contain beef or pork to residents who do not eat those foods, repeatedly delivering the wrong tray, or simply not accommodating reasonable dietary preferences. When nutrition is not aligned with medical or personal dietary constraints, it adds another layer of risk for residents, especially those recovering from illness or surgery who require precise nutrition to support healing. This feeds into a broader impression of inconsistent attentiveness to residents' individualized plans, suggesting that something that should be straightforward - meal preparation and delivery - becomes another point of friction and dissatisfaction for families.
Beyond direct care, the reviews touch on the institution's operational culture and the labor environment. One post explicitly describes the company as a large corporation and condemns what reviewers see as overworking staff, underpaying them, and tolerating disrespect and poor treatment among coworkers. The implication is that when staff are stretched thin or demoralized, the quality of resident care will suffer; a reviewer even notes that they worked there briefly and could not return, which, to them, signals a problematic workplace that palpably affects resident experience. The pattern of labor concerns contributes to the sense that systemic issues - staffing levels, training, and morale - are inseparable from the care residents actually receive.
Not all voices are uniformly negative, however. A minority of reviewers describe more positive experiences that focus on specific staff members' compassion, a generally friendly environment, and moments when care did feel timely and thoughtful. There are mentions of staff who were "friendly and fast" and a sense that the environment could be pleasant, with some reviewers feeling that the staff cared deeply for their loved ones. One reviewer acknowledges that this particular facility might not look fancy, but emphasizes that the staff was wonderful and proactive, and that their care was more attentive than what they found elsewhere in town. Another reviewer who toured several facilities concluded this one was the best match for their needs, highlighting the care and engagement they perceived from the staff despite recognizing room for improvement in other areas. These positive notes suggest that when individual caregivers are engaged and attentive, residents can have markedly better experiences, even within a facility that otherwise garners widespread criticism.
Given the breadth of experiences described, families weighing options for long-term or short-term care are urged to conduct careful comparisons. Several reviewers recommend looking beyond surface impressions and focusing on?the daily realities of care: how quickly staff respond to call buttons, how well dietary restrictions are followed, whether personal items are safeguarded, and whether residents are kept clean, comfortable, and emotionally attended to. There's a recurring call to observe for signs of neglect - flakes of skin signaling poor skin care, untrimmed nails, or other indicators that a resident's well-being may not be prioritized. Some reviewers urge considering alternate facilities, sometimes naming others in the same area as better choices, and they emphasize the importance of making a choice based on direct observation and conversations with staff and administrators rather than a single glowing or grim review.
In summary, the prevailing sentiment about this facility is sharply mixed, with a strong tilt toward negative experiences grounded in real incidents of care failure, safety concerns, and perceived neglect. While there are a few testimonials praising kindness, responsiveness, and a generally positive environment, the most consistent threads across many accounts are the delays in care, questions about safety and dignity, problems with medication and meals, and concerns about the treatment of staff and the implications of corporate practices on day-to-day resident care. For families seeking a skilled nursing option, these reviews underscore the importance of thorough diligence: visit with questions about staffing levels, review meal planning and dietary accommodations, examine how personal belongings are safeguarded, and look for consistent, compassionate, and timely responses to residents' needs. If possible, compare with other local facilities and consider looking at patient experience indicators and independent evaluations before making a decision about where to place a loved one.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Springfield-Branson Regional (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jordan Creek Nursing & Rehab is an exceptional assisted living community located in the vibrant city of Springfield, MO. Our community is specifically designed to provide a comfortable and enriching lifestyle for seniors who require assistance with various activities of daily living.
Within our warm and welcoming environment, residents have access to a wide range of amenities that are designed to enhance their quality of life. Our beauty salon allows residents to indulge in pampering services, while our fully furnished accommodations provide a cozy and home-like atmosphere. Residents can enjoy their favorite shows and movies with cable or satellite TV in their private rooms.
Transportation is made convenient with our community-operated transportation service, ensuring that residents can easily access nearby destinations. For those looking to stay connected digitally, our computer center provides access to the internet and high-speed Wi-Fi.
Dining at Jordan Creek Nursing & Rehab is a delightful experience with restaurant-style meals served in our elegant dining room. We understand the importance of individual dietary needs, which is why we accommodate special dietary restrictions.
Our staff takes pride in providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time, while diabetes diets are catered to individuals who require specialized nutrition plans.
Engaging in recreational activities is encouraged within our community. Residents have the opportunity to participate in fitness programs tailored to their needs or enjoy planned day trips outside the facility. Resident-run activities allow for socializing and fostering new friendships, while scheduled daily activities offer opportunities for learning and entertainment.
We understand how essential it is for residents to have easy access to necessary services nearby. Jordan Creek Nursing & Rehab boasts proximity to three cafes, four parks, 18 pharmacies, 28 physicians' offices, 34 restaurants, six places of worship, and seven hospitals. This ensures that all necessary amenities are within reach.
At Jordan Creek Nursing & Rehab in Springfield, MO, we are committed to providing exceptional care and a vibrant lifestyle for our residents. Come experience the comfort and convenience of our assisted living community firsthand.
At Jordan Creek Nursing & Rehab, the monthly cost for a private room is set at $4,200, which positions it slightly above the average rate in Greene County at $4,160. When compared to the broader range of nursing home expenses in Missouri, where private rooms average around $4,483, Jordan Creek offers a competitive pricing structure that provides quality care within a well-regarded facility. This places them as an accessible option for individuals seeking exceptional rehabilitation and nursing services while still ensuring affordability relative to state averages.
Jordan Creek Nursing & Rehab is located at 910 South West Avenue, Springfield, MO 65802 in Greene County, Missouri
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